Dong Casino Makes an Unexpected Shutdown

casino-illustration11Not long ago, Dong Casino announced its upgrade to a multi-platform online casino, which will provide its visitors with the latest design, features and games supported by NetEnt and Microgaming. The website is available through any browser and smartphone devices, offering slots, games and sports betting. NetEnt was hired to manage all live dealer games on the website. Dong Casino has improved its services providing the best of NetEnt’s video game slots, video poker, scratch games and others.

The Unexpected

All of that was announced in mid-September and the website seemed to be growing fast. Therefore, the latest statement placed on the website was a shock to many. The website shut down, and players were sent message on October 10 that the sports betting and casino features are disabled and no longer available for users.

”We hereby like to inform you that DongCasino.com is no longer available. Due to circumstances we are no longer able to offer you our Casino and Sports betting experience.” The website informed users that they can still use the services of its other website – jetbull.com. The reasons for this were not yet clarified by Dong Casino’s customer relations team.

Many of the users are concerned about what will happen to their accounts and whether the website will be unavailable permanently. The message sent to users does not explain how funds can be withdrawn from the accounts, which still had money during the time of the shutdown. Dong Casino asked those who have any questions about their accounts to send a message to their support team. “Please feel free to contact Jetbull support for any questions you may have concerning this transition, including the transition of accounts, balances.”

Surprise Shutdown

The lack of information from the side of Dong Casino is alarming. What usually happens when an online website closes down is the support team sends detailed information to users on how they can withdraw their funds before a specified deadline.

Dong Casino has not yet done that and the shutdown of the website seems to be immediate, with no preliminary announcement apart from the short message currently displayed on the platform. Speculations circulating the Internet are that the cause for the shutdown is an investor who had funded the website and for some reason has stopped doing so. However, this information is not confirmed and cannot be taken for granted.

The sudden shutdown of Dong Casino is still a fresh news and more information is surely going to appear in the upcoming days.

More About Dong Casino

Apart from offering top titles from NetEnt and Microgaming, Dong Casino provides a platform for sports betting and casino games known as DongCasino Sports and DongCasino Live Casino. The headquarters of the online operator are in Willemsta, the capital of Carucao – a constituent country of the Kingdom of the Netherlands.

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