Due to the guidelines from the Danish Consumer Ombudsmand we have been requested to state that this review is ‘advertising’. While our review is objective, we do get paid by Tivoli to market the brand.
Did you know that Tivoli actually dates all the way back to 1843? It is registered on Nasdaq OMX Nordic and nowadays it is owned and operated by Tivoli A/S, the very same company that is responsible for running and operating the Tivoli theme park in the center of Copenhagen.
Once you lead the pages, you will be greeted by a black yet sleek site, that surely looks glitzy and classy. No detail is left to chance, and it seems that the designers really enjoyed making this one. All the menus are easy to reach and use, and the overall impression is that it’s a site that’s easy to navigate as it takes no time to get used to it.
If you like playing on your smartphone you will be delighted to find that the site looks even better and is easier to use in its mobile form.
That’s all very nice, but when you consider the fact that the rules and regulations implied by the Danish governing bodies are fairly harsh, you will begin to notice that the banking options are too few and what’s more, the customer support isn’t there for you 24/7. There is no phone option, and other modes of communication are simply too slow for some situations.
Without further ado, let’s pop the hood open and check what’s Tivoli got in store for you, starting off with the magical world of promotional offers!
Promotional Offers
Some players are in it for the sake of gaming, while some have grown into stark raving bounty hunters. Well, maybe it isn’t that bad, but there are quite a lot of players out there who are always on a lookout for a good promo offer. We can’t really blame them as these have become the means of showing who’s really willing to go out on a limb when luring new customers in is concerned…
Let’s start things off with a nice little welcome package. As soon as you register an account they will greet you with a no deposit bonus – you will get 75 DKK even without making any deposits! Does this sound good? Well, they have a newsletter, and if you sign up for it, you will be given 25 Free Spins, AND you will be covered with a weekly Goodiebag for the next two months. These are not only generous, but also highly innovative ways of winning over new customers.
Besides this, each and every customer gets 50 extra spins more to be used at Tivoli Bonanza. Gamification has a really strong presence over here, as they offer you a chance of winning various prizes on their Tuesday Challenge, where you are supposed to go through seven mazes!
Their Sommer Surprise campaign offers even more chances of scoring big on every Friday and Sunday. There are missions and tournaments available, in chance you’re feeling rather lucky, so this is really the place to be right now.
Last but not least, games from QuickSpin offer you a chance to score tokens which can be exchanged for various different prizes or even more extra spins.
Good job, guys, this is how it’s done!
Games
Now, we’re getting right down to the very essence of this casino. Games lobby is the heart and soul of each and every casino, and we’re super delighted to report that this one is full to the brim with games provided by some of the flashiest names in the software industry.
Over here you will find games developed by Microgaming, Net Entertainment, Quickspin, Play N’ Go, NextGen, Thunderkick, and Rabcat.
The lobby is neatly organized and it has slots, where you can check out the latest and the most popular games, jackpots, live casino, and table games.
Without further ado, let’s give you a quick tour of some of the hottest games you can find in the Tivoli Casino lobby.
Slots – Tivolituren, Starburst, Astro Cat Deluxe, Rich Wilde And The Tome Of Madness, Village People Macho Moves, Raging Rhino Megaways, Wild Robo Factory, Cash-O-Matic, Rise Of Merlin, WinFall, Elvis Lives, Merlin’s Money Burst, Our Days, Ruby Casino Queen, Opal Fruits, Tahiti Gold, Spinsane, Pride And Prey, Dwarfs Gone Wild, Game Of Gladiators, Le Kaffee Bar, Go Bananas!, Dragon Shard, Perfect Gems, Berryburst, Mega Joker, Love Island, Foxin Twins, Arcane Reel Chaos, Inferno Star, Reel Splitter, Hall Of The Mountain King, Lara Croft Temples And Tombs, Midas Golden Touch, Niagara Falls, Lady Of Avalon, Sabaton, Dragon Horn, Chi, Mahjong 88, Tales Of Dr. Dolittle, Pied Piper, Pheonix Sun, Rapunzel’s Tower, Mighty Arthur, Mayana, Medusa Megaways, Dragon Dance, Dead Or Alive II, Dr Fortuno, Rockabilly Wolves, Lightning Leopard, Crystal Sun, Phoenix Reborn, King Colossus, Pirates Charm, Razortooth, Treasure Island, Genie’s Touch, Ticket To The Stars, The Wild Chase, The Grand, and hundreds more.
Jackpots – Tivoli Bonanza, Gunslinger Reloaded, Divine Fortune, Leprechaun Goes To Hell, Cosmic Fortune, Speed Cash, Gift Shop, Golden Goal, Bell Of Fortune, Jackpot Poker.
Live Casino – Live Roulette, Live Lightning Roulette, Live Blackjack, Live Ultimate Texas Hold ‘Em, Live Casino Hold ‘Em, Live Baccarat, Live Caribbean Stud Poker, and Live Three Card Poker.
Table Games – Super Wheel, Classic Blackjack Gold Series, English Roulette, Black Jack Multi Hand, Black Jack Double Exposure Multi Hand, Single Deck Black Jack Multi Hand, French Roulette, European Roulette, Roulette Pro, Blackjack Pro, Bonus Poker, Jacks Or Better Power Poker, Bonus Deuces Wild Power Poker, Aces And Faces Poker, Casino Hold ‘Em, Jackpot Poker, TXS Hold ‘Em Professional Series, and more.
Supported Devices and Platforms
These days, it is very important to have a mobile ready site, especially if your business is an online venture. People have grown to rely on their smartphones so much, and the number of people sitting at desktop or laptop computers is a lot smaller than before.
Those who like playing video slots dream of having the opportunity to play their favorite games anytime they want, anywhere they want. Now that dream is alive, because you can click away on the spin button of your favorite game while waiting in line or perhaps when stuck in a traffic jam of a daily commute.
Tivoli Casino surely shares the same dream, as their site surely looks and works much better on the smaller screens of smartphones and tablet devices.
Much easier to use than its desktop counterpart, the mobile site has all the options and features neatly simplified, and it takes virtually no time to get used to it. Its dark theme comes in very handy during nighttime, especially if you have a habit of playing your favorite games at night. The site is very easy on the eyes and a textbook example of how it should be done.
When it comes to picking and playing games, we really have to give these guys a round of applause, as all games come with a demo mode. Considering the sheer size of the games lobby, it would take quite a while to check them all, but luckily enough, demo mode provides you with that precious snippet that lets you decide whether a game suits you fine or not. Once you find a new favorite, simple log into your account and play for real cash.
Banking Methods
Of course, we all love a casino that accepts numerous different methods of payment, but unfortunately, due to the strict rules in Denmark, that simply isn’t the case here.
First of all, Danish Krone is the one and only accepted currency. The minimum amount for both deposits and withdrawals is 100 Krone. The daily cashout limit is quite generous though at 300,000 Krone (a little over 40K Euro).
All the transactions are fairly fast, but the main issue here is that you can only use credit and debit cards. These include the internationally acclaimed Visa and Mastercard, and the local service called Dankort.
We would definitely love to see more options added here, but unfortunately due to the strict policies in Denmark, we don’t think that’s about to happen anytime soon.
| Banking Method | Deposit | Withdrawal |
|---|---|---|
 Bank Wire Transfer | ||
 MasterCard Credit | ||
 Visa Credit | ||
 Dankort |
Customer Support
How many times have you had the opportunity to play at some amazing casino, only to be disappointed when you needed the customer support staff? This is actually the stuff that can make or break an online betting venue. No matter how big your games lobby is, and no matter how generous your promo offers are, if you don’t have a friendly and professional customer support service, you will lose customers, rapidly at times.
Whatever your issue might be, we always suggest trying the FAQ section first. Most casinos have it, and fortunately enough, that’s the case here, as well. Once you get there you will find the most common questions neatly stacked and segmented into several different categories, including Payments, Payouts, Bonus, Game Account, Technical, Responsible Gaming, and Newsletters.
Most common issues are covered here, but still, if your problem remains unsolved, you should definitely reach out to the customer support staff. The first and the slowest way of doing so is to write them an email and send it to [email protected]. An alternative solution is to fill out a form on the site where you will write down your name, email address, and then choose the category of your inquiry before including a short message.
Sure, this method of communication can be very slow, so luckily enough you can rely on the live chat platform and reach the customer staff much faster. You just need to keep in mind that the staff works 9AM – 9PM on weekdays, and 10AM – 6PM on weekends and holidays. Live chat is at your service from 1PM until 8PM on weekdays, but only until 5PM on weekends and holidays.
Phone support would’ve been a nice addition for really urgent matters, but unfortunately there is no phone number you can dial to reach the customer support staff.
Licencing
The Tivoli Casino was once registered in Malta in accordance with their gambling laws, but nowadays it operates in correspondence with the local Danish laws and proudly sports a license issued by Spillemyndigheden. The venue, and all of its systems and games have been approved by the Danish Gambling Authority.
It is a fully competent authority that’s in charge of controlling and monitoring all activities related to the casino, and it is actually one of the reasons why the casino could be unavailable to certain countries. It is the local legislation issues that might prevent you from playing at the Tivoli Casino.
The list of restricted countries is actually quite long. Just take into consideration the fact that the casino is only available in Danish
language.
Restricted Countries
Countries that are not allowed to register at Tivoli Casino include:
Afghanistan, Aland Islands, Albania, Alderney, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo Democratic Republic, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macau, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Federated States of, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russia, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia and The South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Vatican, Venezuela, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe
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User reviews marked with this logo are syndicated from LCB.org
Tivoli is a fantastic casino…I recommend Tivoli highly…everything about it is to like…you name it…customer service, bonuses, game selection, web design, functionality, fast payouts….etc…etc…
I only have good things to say about Tivoli. Money easy in and money easy out. Like the games and get many e-mails with 50% or more deposit match bonus and also e-mails with free spins. So i can’t complain.
tivoli had great problems with free spins when i joined some time ago. the problem lasted a month or so and was generally off putting so much so that i havent deposited there. they may have fixed the problem by now but be careful nevertheless. the problem is too lenghty of an explanation to write here. neutral!
Good casino, nice welcome bonus of 100 % up to 100€, livechat support and fast payout to ewallets. Deposited 3 times and made 2 withdrawals ^^ Verification took 1 day. The bad thing here is the site needs much time to load, i click on login and it needs 10 seconds to load but the games were not laggy and worked perfectly. This casino has net ent software. 3,5 stars rating from me
I made my account at TivoliCasino to receive the free spins but I did not got them. I navigate at their site a little and did not offered me a nice experience. I choose this casino because they have Microgaming and NetEnt slots. I think I will give them a try and deposit and after I will play maybe I will change my mind. The support I did not contacted yet.
Joined this casino this week and did my 1st deposit today, they have a very nice mobile site and thier desktop site is very easy to navigate and a has a comfy feel, I’m very happy with the game selection nextgen gaming being my favorite all in all this is a good casino with friendly support and regular promotions and bonuses only problem I found that live chat is not available 24/7
I have deposited here sometimes. They have good promotions and have a good selection of games. One negative i find is that they do not have live customer support and i had to email them when i had problems.At my first deposit i did not receive the 100% bonus and i emailed them. My problem was solved after 3 days which i find unexceptable. Also there are many country restrictions like the 170 free spins which can be claimed only by a few countries.
The 172 freespins is not availble for me , but i can take just the welcome bonus of 100% at 40 times wagering! that said the support, when i ask them the terms for that,so i will think twice if i will deposit here. Now , since new laws and regulation in romania, i am a bit reserved to try a new casino, with a deposit, because like many great casinos who stop accept romanians, maybe Tivoli will do the same! I am doubtful!
Yes this is trustworthy casino and they have 3 greatest gaming softwares but.. there is nothing for old customers. When i registered here i made few deposits and played those bonuses and i haven’t heard anything from them after that. Ghost town for old customers.
Been a while since I cashed out from this site … Its nice to see they are casino of the month now … And they still offer some amazing welcome free bonusses to new players … One tiny thing (hopefully they read this) … It would be nice to reward the people that are members aswell with from time to time a few free spins 🙂 … Furthermore; awesome and trustworthy casino !!!
Well, their welcome offers are eye catching but they have popular slots on the ‘restrict’ list, when you play with their bonus money, that I am turned off to use them. Despite that, it’s another good casino with a huge collection of software provider, design is ok.
After they changed their bonus terms from rogue to great i did tried them on. Was not lucky at all. Was logged out allways when tried to change slot, forced to login every single time. And is just me or am i blind, there is now search game option? Really annoying to see tons of pages to find your slot you want to play.
Tried to get the FREE15LCB coupon for the spins on TwinSpin. Looks like a nice enough casino. I hope I didn’t make the mistake of signing up twice, because I didn’t receive a confirmation e-mail, nor the spins. As it is, I can’t tell exactly why and will have to wait to see what I think of this casino. I will come in and rate once that gets sorted out. Cheers.
Tivolicasino Is for sure a wonderful and perfect netent casino! always super fast with paying to e-wallet! and wonderful promotions, oke there website doesn’t look that cool, but atleast they have an excellent customer service/support ! i had an issue only once with free spins but it was no deposit, and since there site had problems, i got twice the amount of free spins of them, and they put the wager lower! from 35 to only 3 times! since that time i deposit from time to time there, if you offering such a wonderful service you’re my favourite:) so support is way too good there;) also there promotions are lovely! and ofcourse nice no deposit offers for new players! excellent place tivoli!
Looks like a good casino from the outside and has all the great netent and microgaming slots. However when i wanted to ask live chat about withdrawing it wasnt available so i sent an email to there customer support team to which it took 6 working days for them to get back to me and when they finally did reply they didnt even answer my question properly
great casino
tivoli is another great new casino site with net ent games however they dont give no deposit free spins to all countries carefuly read t and c before sign up
Payment went smooth … Had it on my bankaccount within 2 days 🙂 So the thing that they dont accept payers from The Netherlands can be removed … Because I am 100% Dutch 😉
I believe they do accept players from The Netherlands … I played and won … Have a pending withdraw now … Lets hope they will pay me 🙂
New casino from denmark i beleive. They offer non dpeosit and looks like a solid casino. I would deffinilty make a deposit here when i got some cash over and i dont think anyone will have a problem with this guys
First Impression of this casino is good and it has similar looks like competitors.. I might say, Tivoli casino got name from Italia’s gang member 🙂 The best part of this casino is NetEnt and Microgaming software – Best fusion , in my opinion. First Deposit bonus = 100% bonus up to €300 + 50 Freespins on Starburst + Entry to win 4 tickets to Tivoli Gardens in Copenhagen ”“ including hotel! Also, next two deposits include 50% bonus and Player could get up to €100 + 8 raffle tickets + 50 free spins on Starburst again (3rd deposit). That Sound superb for me! The tiny imperfection is only 60x wagering. Could be fast cashouts and trusted brand!
oh thanks for the feedback ,they changed the Terms of the Neteller depositors ,so we are free to deposit there.Thank you Tivoli,hope I will have luck here and change my opinion of you because they look like nice and good casino,after all they are Malta licence so I can trust them!!
this is the bad netent casino ive ever seen..the worst!!bad support,,and everything is bad!
It state on this site, the netherlands is not allowed to play. I have signed up at this casino before I saw this state and believe it or not I was able to sign up and claim the free spins bonus. You should think if your country are not allowed to play then your country shouldn’t on the list. I still allowed to login but NetEnt games are not avaliable it said. I have sent them an email (they dont have live chat support) and till today I still haven’t an answer from them. BAD CASINO!
I just created my account now from you special link using you no deposit bonus code.I didn’t won to much.I don’t like the interface to much and the fact that for the moment they don’t offer neteller to make a deposit.
it change already..last time i ask the support they said the wager for neteller depositors is the same X20
when I saw they had great promo of welcome bonus,Malta licence I though I could registered and try this new casino.But when I was browsing their site I found something really surprising for me.Deposits made by Neteller NEEDS TO WAGER THE BONUS x 80 ??? WHAT?? what is that wrong with Neteller,I always deposit via that method and so far didnt found such a ridiculous TERMS ,i wanted to be theirs depositor but wagering X 80 bonus I dont think so,Tivoli Casino you should change your terms immediately,because they are plenty players like me,who use that method,till I dont hear something new about that ,there is no way I will become theirs player !
Another casino without the no deposit bonus possibility ? I like this casino but it offers me nothing that would be worth spending my time or money here anymore 🙂
TivoliCasino is very nice new casino I like netent software wait to no deposit or free spins deposit bonus is good for 100 free spins welcome package
this casino is great . so far. I deposited and claim bonus with no problem. Customer support are here to help you and they are useful. and has jacpot games like mega furtune
I didint make a account there yet..I waith something free.But good list the games NetEnt and Mg-slots..Thats welcomebonus offer is very good 🙂
I see that net entertainment is often in new casinos. I love to try new casinos and test them. For this casino I can tell you that is great so far. I deposited and claim bonus with no problem. Customer support are here to help you and they are useful. So I didn’t withdraw from tis casino but so far it is worth of playing