House of Jack is a brand new, Australian themed online casino which launched in 2017. It comes with a fresh, modern design, which makes navigation simple and effective. Despite the fact the site is specifically tailored to the Australian gambling market, the casino’s mascot, a friendly green crocodile, welcomes players from all regions of the world. With its huge virtual library of games from a wide variety of software providers, House of Jack is quickly building a dedicated fan base and will soon become a must-visit place for every passionate gambler.
The casino boasts a huge collection of high-quality games across various categories, which often leads to slow loading and less responsive site. Surprisingly, the pages here load instantly and all the games run beautifully in the instant-play platform directly from the web browser. The shift to the mobile version of House of Jack is seamless – the games, as well as all casino features and functionalities, are present. Although there is no app available to access the mobile casino, you do not need one, as it is designed specifically to fit the smaller screen of your smartphone or tablet. Both the desktop and the mobile version of the new casino are visually stunning, smooth, and user-friendly.
Apparently, House of Jack is part of the new generation of gambling sites which not only host a certain number of games for players to bet their money at but also focus on providing a secure, reliable and entertaining service. And as a new casino on the market, it has prepared a nice welcome bonus and a wide range of limited-time promotions for new and regular customers to enjoy.
Everyone who looks for a fresh, fun online casino with plenty of games should take a look at House of Jack as it is totally legitimate and safe.
Software Providers
Many of the old, well-established gambling sites rely on a single software developer to supply them with games. New casinos, however, tend to take a different approach, realising the key to success is, among other things, in the ability to bring customers true diversity. House of Jack clearly falls into the second category, partnering up with multiple gaming studios, one of which is Microgaming, considered to be a leader in the development and supply of games and software for web-based casinos. The provider has the largest portfolio of casino games ever created and is behind some of the most famous titles of the past few years such as Mega Moolah and Avalon. In fact, Microgaming’s Mega Moolah slot game broke the world record for the largest jackpot payout from a slot machine in 2015 when it paid more than £13 million to the lucky British soldier Johnathan Heywood.
The casino, however, has games from plenty of other software developers such as the London-based creator of mobile friendly casino games and 3D slots Betsoft. The company is globally recognised as a leading innovator of premium quality 3D cinematic gaming and offers its full suit of casino games at House of Jack. Its most popular series, however, is the 3D slots library which is hosted by the casino, as well. Another huge industry name we can see in House of Jack is Play’n GO, a Swedish casino software developer, widely known among the gambling community for the outstanding graphics and animations of its games. It also has one of the best mobile casino libraries right now, so House of Jack members can enjoy the amazing quality of Play’n GO’s offerings even from their iOS, Android, Windows Mobile or BlackBerry devices.
The online casino also offers its customers a nice range of games from Quickspin such as Big Bad Wolf and Treasure Island. The Stockholm-based gaming studio has not yet accumulated such an impressive portfolio of titles, but every single one of its creations is highly entertaining and innovative.
Play House of Jack Casino Games
Available Games
The variety and abundance of casino games at House of Jack are more than satisfying, especially when we consider the fact that this is a brand new gambling operator. Still, there are several hundred titles, which are well-organised and divided into the following categories – video slots, classic slots, blackjack, roulette, table games, video poker, jackpot games, and 3D slots. Most of the games can be played in a demo mode, which is an incredibly useful and convenient feature for new players who want to practice a little and become familiar with the game before they start betting real money on it. Customers should be aware that due to legal restrictions, some of the titles will not be available in all territories.
It terms of casino variety, House of Jack has one little, yet still significant disadvantage. It does not offer live dealer games, so some players may need to find another casino if they want the authentic casino experience.
Slots
As expected, this is the largest section in the casino lobby – just like in most online and brick-and-mortar casinos today. After all, slot machines in land-based facilities account for more revenue than all other casino games combined, at least according to 2016 statistics from the Nevada Gaming Commission. And if it is true for Las Vegas, then, it is probably true for everywhere else.
House of Jack hosts numerous classic slots, or as they call them “pokies”, from Microgaming, as well as several ones from Play’n GO and Betsoft. Most of them are usually fruit-themed or have traditional symbols like Sevens, dollar signs, or bells. Among the most popular games under this category are Break Da Bank, Joker 8000, Cool Buck, and Irish Gold. These retro games may bring on the nostalgia of Las Vegas and its loud, flashy slot machines, video slots are more popular because they feature beautiful graphics, exceptional audio and often, incredible themes and characters. The online casino offers many famous titles like Avalon II, Gemix, Battlestar Galactica, Beautiful Bones, Game of Thrones, Forbidden Throne, Immortal Romance, Jurassic World, Lost Vegas, Thunderstruck II, Book of the Dead, and Riches of Ra.
There is also a great collection of 3D slots by Betsoft which includes the beautifully animated 2 Million B.C., Aztec Treasures, Dr Jekyll and Mr Hyde, Gladiators, and many others. But what is probably even more attractive is the section with progressive jackpot games. It features fan favourites such as Mega Moolah and Mega Moolah Isis, Major Millions, A Night in Paris, King Cashalot, Enchanted, Tunzamunni, and more.
| Logo | Name | Paylines | Free Spins | Wild Symbol | Scatter | Progressive |
|---|---|---|---|---|---|---|
 | S.W.A.T. Team | 1 | ||||
 | Twister | 15 | ||||
 | Oriental Fortune | 5 | ||||
 | Days of the Tsar | 25 | ||||
 | Life of Riches | 30 | ||||
 | Eagles Wings | 25 |
Roulette
Although the casino has no live dealer games, it offers high-quality virtual table games which come with stunning graphics and authentic casino sounds that make them unusually real. And roulette is, of course, the most famous casino game of all time. It is often associated with the fabulous Monte Carlo where celebrities and aristocrats are gathered around the roulette table, sipping from their glasses of champaign.
Instead of playing a physical roulette with a real croupier, players at House of Jack can enjoy the virtual wheel spinning just for them. The roulette games are powered by Microgaming, Play’n GO, and Betsoft, which means that the graphics, sounds, and in-game features are top-notch and should be able to satisfy even the most demanding players. All basic variations are present – European, American, and French Roulette. But there are also several others such as English Roulette, Multi Player Roulette, and Multi-Wheel Roulette Gold. The games have customizable bet layouts, Expert mode, Autoplay function, as well as different bet limits.
Blackjack
Blackjack fans have plenty of options to choose from at House of Jack. This is the casino game considered to have the lowest house edge, which makes it incredibly popular among players. The virtual blackjack follows the rules of the classic game offered at brick-and-mortar casinos, but instead of a dealer, you have a computer you need to beat in order to win. For many gambling enthusiasts, this is less intimidating and helps them concentrate and stick to a good strategy.
All blackjack games by Microgaming have return rates of over 99.40% if they are played accurately – the only variation with such a low RTP is Premier High Streak Blackjack. Some of the most popular titles in this section are Multi-Hand Classic Blackjack, Multi-Hand Atlantic City, and Big Five Blackjack Gold. Along with the classic variations, many other variants are also available – Spanish 21, Super Fun 21, and Double Exposure. There are also two interesting blackjack variations from Betsoft, namely Pirate 21 and Super 7.
| Logo | Name | Software | Play |
|---|---|---|---|
 | Super Fun 21 | Games Global | Visit |
Video Poker
Just like blackjack, video poker is a casino game with low house edge and comes in many different variations. If played with the proper winning strategy, it guarantees great returns whether you play at a land-based or an online casino. The reason for this is its nature – although video poker machines resemble slot machines, the two games are completely different and video poker is based on the traditional table poker in its simplest form. Unlike it, however, it is played against a computer and the rules are rather simplified. This is why this type of game has become so popular in recent years.
At House of Jack, players can place bets on more than 20 games by Microgaming, including classic variants such as single-hand Jacks or Better, Deuces Wild, or Aces and Eights. There are also several games which give much higher, or bonus payouts for certain hands – Bonus Poker Deluxe, Double Double Bonus Poker, and others. Some of Microgaming’s power poker versions are also available. They are multi-hand games where the player can place bets on many hands simultaneously. These are Deuces Wild Power Poker or Aces and Faces Power Poker.
The casino also hosts the All American video poker game from Betsoft which has a progressive jackpot. Another jackpot can be won in Jackpot Poker by Play’n GO, while the studio’s Beat Me game is much more similar to Casino War than to video poker.
| Logo | Name | Software | Play |
|---|---|---|---|
 | Double Bonus Poker | Games Global | Visit |
 | Poker Pursuit | Games Global | Visit |
 | Aces & Faces Video Poker | Games Global | Visit |
 | Joker Poker Power Poker | Games Global | Visit |
 | Tens or Better | Games Global | Visit |
 | Double Joker | Games Global | Visit |
Other Games
There are plenty of other table and card games that can be played at House of Jack. If players decide they need a break from all the pokies, they have a great choice of classic casino games such as roulette and blackjack, but also poker, baccarat and craps. Poker fans would be glad to know that there are multiple variations they test their skills – Casino Hold’em, Pai Gow, Triple Pocket Hold’em, Poker Pursuit, and Poker3 Heads Up Hold. Baccarat and craps are also available in several versions.
In addition, the casino offers a nice selection of casual games which include several versions of bingo, scratch cards, Keno, and Crown and Anchor, which is quite a simple, traditional dice game. All these can be played not only for real money but also in practice mode where the player bets with demo credits.
Supported Devices
As a new, modern online casino, House of Jack seamlessly loads in the Internet browser of any computer or mobile device. It is built in such a manner that no download is necessary in order to play the games. Users of Windows or Mac computers only need to have a stable Internet connection to open the casino and have a smooth and glitch-free gaming session. Of course, you need to make sure your web browser is updated and you have Java and Flash installed. All sections of the site load instantly and all games run ideally without crashes, as it sometimes happens when you play at older online casinos.
The casino site is very user-friendly and displays all the essential information in separate sections. The layout is simple, so you can browse through the pages easily and find anything you need within seconds. House of Jack is just as beautiful, smooth and functional when accessed from a mobile device. The pocket-size casino has a simple design and fits perfectly within the screens of both smaller phones and larger tablets and iPads. There is no need to download a special application on your device – House of Jack has full mobile compatibility and loads directly in the mobile browser.
It can be accessed from any modern phone which functions of iOS, Android, Windows 10 Mobile, or BlackBerry. Mobile users can easily log in or register, if they do not have an account, manage their accounts and payments, and of course, play their favourite games for real money. They are also eligible for the same casino bonuses as the ones offered at the desktop version of the casino.
| Device | Operating System |
|---|---|
 Desktop |   |
 TV |   |
 Tablet | |
 Mobile |  |
Bonuses and Promotions
House of Jack seems a really spectacular casino with its great appearance and a huge collection of games. The bonuses at the casino also live up to the expectations – there is a nice welcome bonus, as well as regular promotions and free spins giveaways that keep players constantly entertained and winning.
The welcome offer is given to all customers who register real money accounts on the website and make a deposit of at least $/€20. On their first deposit, they receive 100% match bonus of up to $250, while upon making a second deposit, they are given 50% match bonus of up to $100. The third deposit is doubled and can reach $100. The total amount of the package is $450, which is not really exceptional compared to other similar bonuses. However, this is not all – Jack welcomes new casino members with 100 “Zero Wager” free spins, which are received over the course of 10 days after the first deposit. The free spins can be used on either Book of Dead, Hugo, or Pimped slot games and have no wagering requirements, which means that you can keep any winnings generated from them.
But there are, of course, play-through requirements for the cash bonuses – they are 50 times the bonus amount for the welcome bonus and any 100% match bonuses, and 40 times for all other bonuses received by the player. When you register as a real player, the casino will split your balance into a cash one and a bonus one. In order to meet the wagering requirements, you need to wager only the bonus amount and not the deposit. You also need to place 100 bets before you request a withdrawal.
In addition to the welcome package, the casino has plenty of other surprises for its members – daily and weekly bonuses, free spins, and even prize draws where you can win a free weekend getaway, a smartphone, and more.
Loyal customers at House of Jack can also receive an invitation to enter the VIP Club of the casino, called Jack’s Pack. Once you are in the Pack, you can enjoy the many perks that come with it such as tailor-made bonuses and promotions, larger and faster withdrawals, personal account managers, as well as various free gifts and incentives.
Payment Methods
When choosing an online casino to play at, gamblers always need to look at the available methods they can use for depositing funds and withdrawing their winnings. House of Jack offers a good choice of payment methods, which are flexible, secure and convenient. It also accepts five different currencies – EUR, USD, CAD, AUD, and NZD, so that players from various countries can deposit easily.
The casino offers some of the most widespread payment methods in the world, including Visa and MasterCard credit and debit cards, Neteller, Skrill, EcoPayz, Paysafecard, and Instadebit. All deposits are transferred instantly and appear in your casino account within minutes. There are no processing fees and the minimum deposit is $10.
The minimum withdrawal from your account is $20 and the maximum is $4,000 per week. After being requested, all withdrawals are pending for at least 4 hours, which is a great advantage for gamblers who decide to play here. Usually, pending time is at least 24 hours in most online casinos which delays the payouts significantly. Withdrawals are almost instant and are typically processed within the same day if you use digital wallets such as Neteller, Skrill, or EcoPayz. If you move your winnings to your Visa card, you will need to wait between 3 and 5 business days for the transaction. Note that MasterCard is not available for withdrawals. The only other method you can use for withdrawing is Instadebit and your money should be transferred within 5 business days.
House of Jack does not impose fees for any of the financial transactions. However, some banks or payment services may charge you for withdrawals from the casino, and sometimes even when you make deposits.
All Accepted Methods
| Banking Method | Deposit | Withdrawal |
|---|---|---|
 Bank Wire Transfer | ||
 MasterCard Credit | ||
 Visa Credit | ||
 Visa Debit | ||
 Bitcoin | ||
 Litecoin | ||
 Ethereum | ||
 Bitcoin Cash | ||
 Dogecoin | ||
 Ripple | ||
 Tether | ||
 MasterCard Debit |
Customer Support
Although House of Jack is focused on the Australian online gambling market, the site is available not only in English but in Russian, as well. It offers excellent support, which is available at any time of the day or week. The support agents are knowledgeable and friendly and will do their best to resolve any issue quickly and professionally. They can be contacted via email or even better, via live chat, which is incredibly convenient and it is preferred by most players. There are also phone numbers available to residents of Australia and New Zealand, and an international direct line for players from the rest of the world.
Of course, before contacting the customer support, players can do a research and try to help themselves in the FAQ section of the site. There, they can find important information about various topics such as user accounts, deposits, games, security, and responsible gaming. Also, if you wonder what the terms “advantage player”, “shoe” or “Random Number Generator” mean, you can visit the Glossary page of the casino. Additionally, House of Jack has a Blog, where the number of posts is still quite small, but after all, the casino is too young to expect any thing else.
Licensing and Restricted Countries
Although fresh and new, House of Jack is a secure, legitimate online casino where players can feel safe when betting real money. The site uses 128-bit SSL digital encryption which keeps any sensitive data private and fully protected from third parties. It also protects financial transfers, so you do not need to worry when authorising a deposit or withdrawal.
The casino accepts players from all regions of the world, but players from several countries are restricted. They cannot open accounts on the website and play for real money. House of Jack does not allow access to players from countries and territories where online gambling is prohibited, and there are certain countries which require special licensing for every casino. The list of restricted countries, therefore, includes:
Afghanistan, American Samoa, Armenia, Australia, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, Greece, Guam, Hong Kong, Hungary, India, Iran, Iraq, Ireland, Israel, Italy, Jordan, Kuwait, Marshall Islands, Netherlands, Nigeria, Northern Mariana Islands, Pakistan, Philippines, Portugal, Puerto Rico, Romania, Serbia, Singapore, Slovakia, South Africa, Spain, Sweden, Syria, Turkey, United Kingdom, United States, Virgin Islands, U.S., Yemen
Recent Comments
26 Comments
User reviews marked with this logo are syndicated from LCB.org
The design here is not bad, normal navigation, but loading problems interfere with the game. I put 30 euros, I didn’t withdrawed anything, I think they do it for a reason.
I made two deposits at this casino and won nothing. I did not send my documents for account verification, so I cannot know the time for processing documents and withdrawals.
for more than a year I cannot connect to my account, I receive this message: The owner of this website (www.houseofjack.com) has banned the country from accessing this website. however I was not warned by the casino and the customer suuport does not answer. bad casino.
Yeah well what’s to say? Exactly the same layout as casino mate. I have deposited on both and played the same games on them both, and had more winnings of casino mate other than that it’s still a good casino.
One of my favs. Easy to use. This site has great games, quick and easy to use chat feature and an easy platform to use. I would reccomend to all my friends and family
My favorite casino for a while now, I refuse to play anywhere else.
I love the selections of games and software even though I’m from there is still nearly heaps of games with 4 or more software providers,
Live support is great with fast and friendly answers.
Easy deposit and fast withdrawal via bank transfer, processes daily with no muckaround
Always offer me bonuses and even free bonuses when I’ve had tough luck
Really amazing slots casino which is proving to by far the best and only option for us
After some amazing wins, friendly LC interactions and general enjoyment playing at their Sister site Casino Mate I was drawn to explore House of Jack when live support at CM advised me that I was able to claim the welcome bonus at HOJ (a happy occurrence as I had let the welcome bonus lapse before finally joining Casino Mate)
After a quick look around, reading the TOS and checking out the available bonus offers and promotions it seemed a great way to spend a few deposits, especially after discovering that the achievement engine had been activated on QuickSpin which I’d been meaning to explore and seeing the pending time at HOJ is only 4hrs vs the 24hr period at Casino Mate (Though both are still TOO LONG in these days of near instant withdrawals)
Sent an email to HOJ KYC department to inquire if any KYC was required of me or if that information was shared between HOJ and CM. Reply was prompt that NO I was already verified, all set, have fun.
Deposited, enjoyed welcome bonuses and collecting my tokens for playing on Quickspin. All seemed well until I made my withdrawal. Advertised 4hr pending period came and went. Was busy playing both at HOJ and some other favourite haunts so more time passed… one withdrawal was reversed and played and the shine of the casino seemed a little duller.
3am, email is received advising the need to complete KYC for House of Jack and notification that pending withdrawals had been returned to my account.
Much cursing and general irritation occurs aloud as I open live chat at House of Jack and post screenshot of email advising that KYC was complete, and I politely express my general irritation as politely as possible.
Situation is soon “resolved” KYC will be completed without the need to resubmit info. I can reapply my “remaining” withdrawal.. and once the 4hr pending period has passed.. it will be dealt with.
Too… Much… Facepalm…. tongue is sore from biting back angry tirade and taking out frustration on poor CS worker who is not at fault and is working hard to help..
My rating? I think I’ll hold off on that for a while for now.. I’ll get back to you..
Easily my favourite casino currently! They really know how to treat members like they matter & have numerous weekly offers for deposit match bonuses &/or free spin deals. When my other favourite casinos available in closed- these guys rose from the ashes & are kicking goals all the time! Great job gang
Nice neat and organised site with good selection of games , a couple not available on most other casinos.
Could dish out more free bonuses but other than that it is great
One of my faves, vip program is great with jess being great, super fast withdrawals to bank, never had any drama.
Ok if you like their restricted providers list. Found it a little weird when one of their chat support agents gave me his personal email address? Support agents name was female but when i googled email address it matched a male so stopped depositing there after this.
Great name and awesome theme to the casino and besides their decent welcome package they offer a lot of reload bonuses through email. They also have a very good selection of slots and providers. On the flip side I find the have a weak reward program that is random and not set in stone. I also find its hard to get a freebie here. Other than that though I liked this casino and recommend playing here.
One of my favourite casinos. Good selection of games, chat staff always helpful, and i find their bonuses very generous too.
Good selection of games and support are great
Chat support is NO SUPPORT. 10 FREE SPINS per day is the condition to their first deposit bonus. So how could I have claimed 3 sets of 10 free spins (all at the same time) not on 1 occasion but 3. Thinking players are too soft or too lazy to argue over a few spins is WRONG. If House of Jack does this 20% of their players, how many free spins is that? And of those missing out on the free spins, how many could’ve have won? Is this not a breach of their license? House of Jack should be held accountable for when they don’t keep to their side of the agreement.
I sign up the link advertised on the page about “: NO DEPOSIT BONUS”50 FREE SPINS. I used the link to sign up to the jack casino but to avail with the 50 FREE SPINS. I got nothing. I contacted the CS of Jack Casino saying that there are no free spins in my account. I thought the free spin 50 is for all players with NO DEPOSIT BONUS if you use the link from the affiliate. and I like the Casino feed backs more positive so, I just want to try playing at this Casino.
i tot house of jack would be similar to guts casino becoz they had transfered my account over to this casino wen they stopped operations in australia but its nowhere near as good as guts. they have weekly promos where the min deposit for any bonus is $20 & the promos arent the best either
I got 50 freespins for no deposit bonus. That is much more than other casino give for no deposit bonuses. Normally you get 20 or 10. The site also looks good.
The only flaw about this nice looking site is 20 min deposit, anything else is just great, site offers tons of games, accepts most of countries and supports players in english language, they look professional and offer most of payment methods including cards, ewallets and wire transfers, you can win with them as they have big amount of games and license
Excellent casino with a lot of bonuses for the first deposits. Top providers and almost instantaneous output to electronic wallets. I won 80 euros and they came to my e-wallet instantly! The support is very friendly and answers questions quickly. Nice design and convenient navigation on the site. Only positive impressions!
Great casino fast payout top support deposite 30$ and whithdrawel 500$ get the money very fast
Deposited a fair bit here since theyve began operating..some good bonuses (when they work) Staff are very Hot and cold…Id say majority of the chat support dont know what they re doing as i constantly have to reach out and ask why my bonuses arent being added. I have spent hours on chat since joining, getting frustrated and having to send screenshots of my deposits and the terms and conditions(which sorry, they should know) for them to believe what I’m saying and have what I’m owed added manually. When finally getting through to them, ill have something else occur and have to start all over again. Its bittersweet though, because some of the support agents do know what they are doing and are very efficient/friendly and know what they’re doing, making it an enjoyable casino and one that has kept me coming back
So far it seems they have friendly staff, and their games are good.
House of Jack has taken over guts casino as far as my knowledge goes and so far so good when they formally took guts on i received free spins as what i think was a goodwill. welcome to the casino so that was nice, they have a very similar look as what guts had i guess that being that they took guts on lol
Made just the one deposit and got the welcome bonus. Sadly I didn’t get any wins . Seems like a pretty standard casino
Great little casino, offers some great slots and table games with microgaming and play n go the big providers! Seems to be run by Guts and is a fantastic alternative for ll the Aussie players who are getting booted out from everywhere. Support are slow, but extremely helpful, Im sure speed will pick up once the casino is settled. Highly recommended giving these guys a go =D
So i registered here via lcb link and was surprised about this casino. I liked the games they have, also games menu was very comfortable to me. I didnt know exactly but it seems that this casino is owned by the same owners as Guts Casino. I think like that because of the website layout. So, i have made first deposit here with welcome offer. Welcome package is really great. I was playing and had many ups and downs and in the finish didnt had much but asked to withdraw today. Got my money to skrill wallet in 3 hours. Also i wanna mention that i had here one really big problem and support was extremely helpful and made big effort to solve that. So i can say that my first experience here is awesome and thats why i rated House of Jack with 5 stars.