In a time when everyone and their mother seems to be taking a shot at running an online casino, it became a bit hard finding new venues that are really worthy of your attention. It is a tough arena out there, and it seems that everyone is out to get you, as the days of careless, simple online gambling are gone.
Still there are honest casinos out there, that have worked hard to get where they are today, and CasinoChan is definitely one such joint. These guys offer some of the best online gambling experiences we’ve seen in a long while, as they have a top notch platform that can cater to any type of mobile or desktop device imaginable.
Just a quick glance over their portfolio games reveals partnerships with some of the flashiest names in the software industry, such as Red Tiger and Yggdrasil, and they offer you an opportunity to play some of the hottest titles available out there. One also needs to consider the sheer size of the games lobby – there are more than 2000 different video slots to choose from!
It didn’t come as much of a surprise to find out that there are a plethora of different bonuses, promo offers, and other incentives available at the casino, all nicely rounded out by a tiered VIP Club with some of the coolest perks you’ll find in an online betting venue, and then some!
The customer support team seems like the most professional bunch we’ve ever had the pleasure to chat with, while the banking options serve as the textbook example of how things should be laid out, what options should be included, and what needs to be done to keep your customer satisfied. Yes, they do accept cryptocurrencies!
Last but not least, let’s take a moment to reflect on the site design. It is a very sleek creation, and it is clear that it was meant for mobile users from the earliest stages of development. It looks good and works even better on smartphones, tablet devices, laptops, and desktop computers.
It has a clever layout and all the options are just where you would expect them to be, so it is rather easy to navigate around it and find whatever you’re looking for.
Now…
…let’s dig a little deeper, pop its hood open and check out what it really has in store for us, shall we?
Promotional Offers
If you’re always on the lookout for new and innovative offers, you are definitely going to love it here. There are many different incentives to enjoy, and it seems that the folks who run the place are all about gamification.
So, let’s start off with one of the fattest welcome packages we’ve seen around.
Namely each and every new customer gets greeted by an introductory offer that actually consists of not one, not two, not even three, but FOUR match deposit bonuses. That’s right, all four of your deposits will be matched, and with each one of these, they will throw in some extra spins for good measure. Keep in mind that these casino spins can only be used on specific games, and each time you enter the bonus code, these will be allocated to a different video slot.
We’re pretty sure you will decide to stay for good, so when you’re done playing with the aforementioned offers, you can also make use of the 50% Monday Reload which takes place each week and comes in the form of a reload bonus coupled with more casino spins. There is another similar offer that occurs each Thursday.
If you have a strong competitive spirit, you will surely enjoy the regular weekly video slot tournaments, and their Sprint occurs once every three days and gives you the opportunity to score some cash and extra spins, while having bucket loads of fun.
Last but not least, we simply have to point out that there is a generous VIP club to reward the most loyal customers out there. Earning CasinoChan Points will help you climb the tiers and help you reach numerous cool prizes.
There are 11 tiers – Elephant, Fox, Monkey, Tiger, Sheriff, Dracula, Captain, Viking, King, Ra, and Pharaon. With each new level, you will get a cash prize as well, but once you climb to the very top, a Porsche 911 Carrera GTS will be waiting for you… How cool is that?
Games
…and now we’re getting straight down to the point, as this is one of the most magnificent game lobbies around, with more than 2000 video slots alone! Over here you can search the games by title, check the New and Popular categories, but you can also search the games by software provider. The list of these is a virtual who’s who in the world of game developers, as it includes 1×2 Gaming, BGaming, Endorphina, Fugaso, iSoftBet, Nolimit, Playtech, Rabcat, Yggdrasil, Amatic, Blueprint, Evolution, GameArt, JFTW, Nucleus Gaming, Pragmatic Play, Red Tiger Gaming, Authentic Gaming, Booming Games, Evoplay, Genesis Gaming, Lucky Streak, Platipus, Spinomenal, Belatra, Booongo, Ezugi, Habanero, Merkur Play’n Go, Microgaming, Thunderkick, Betsoft Gaming, ELK, Felix Gaming, IronDogStudio, MrSlotty, Playson, Quickspin, and Vivogaming.
All of the games are neatly segmented into several main categories, such as Slots, Roulette, Blackjack, Live, and even Bitcoin Games, and here are some of our own favorites!
Slots – Of course, it goes without saying that video slots take up the largest portion of the games lobby at CasinoChan, as these are the most popular games among the largest majority of players all around the globe. Over here you can choose from the simplest fruit machine to the most advanced 3D slots with amazing graphics and animations. Here are some examples:
Diamond Cats, The Angler, Piggy Bank, An Escape From Alcatraz, Lucky Drink, Fruit Zen, Golden Book, Eye Of Ra, Aztec Secret, The Ghost Walks, Admiral Nelson, Minotauros, Jewels, Lucky Lady’s Clover, Princess Of Swamp, Book Of Aztec, Lucky Coin, Lucky Drink, Blast Boom Bang, Billyonaire, Another Land, Casanova, Bells On Fire, Stone Age, Fairy Tale, Tweety Birds, Platinum Lighting, Africa Gold, Dragon’s Pearl, Wild Shark, Satoshi’s Secret, Lucky Zodiac, Book Of Fortune, Wolf Moon, The Ninja, Arising Phoenix, Book Of Pyramids, Pachamama, Temple Cats, West Town, Jetsetter, The Emirate, Lucky Sweets, Rook’s Revenge, Aztec Magic, Safari, The Vikings, Lovely Lady, and virtually thousands more!
| Logo | Name | Paylines | Free Spins | Wild Symbol | Scatter | Progressive |
|---|---|---|---|---|---|---|
 | Eagles Wings | 25 | ||||
 | Gung Pow | 243 | ||||
 | Iron Man 2 - 50 Lines | 50 | ||||
 | Jet-Set | 1 | ||||
 | Ugga Bugga Multi-Spin Slot | 10 | ||||
 | Terminator 2 | 243 |
Blackjack – Blackjack Classic 45, Blackjack Classic 47, BlackJack, American Blackjack, and numerous other variations, coming from different software providers.
Roulette – Golden Chip Roulette, Speed Roulette, American Roulette, European Roulette VIP, Dragonara Roulette, Shangri La Roulette, Sapphire Roulette, and dozens more, depending on your own preferences concerning the software provider.
| Logo | Name | Software | Play |
|---|---|---|---|
 | Super Fun 21 | Games Global | Visit |
Live Games – Live Side Bet City, Live Lightning Roulette, Live Top Card, Live Blackjack, Live Lightning Dice, Live Immersive Roulette, Live Double Ball Roulette, Live Dream Catcher, Live Infinite Blackjack, Live Caribbean Stud Poker, Live Texas Hold ‘Em, Live Three Card Poker, Live Super Sic Bo, Live Baccarat, and many more.
Supported Devices and Platforms
In this day and age, you simply won’t survive if you don’t have a website that’s been optimized for mobile devices, mostly due to the fact that we’ve come to the point where we basically can’t do anything without our smartphones. These little personal servants are our extensions, and it’s only natural that we’ve also grown accustomed to using them to satisfy our online gambling needs.
The good folks who run this place were well aware of this when they were putting this site together, so it came out fully prepped for mobile gamblers. You can access the site and play all favorite games on the go, just as easily as on any laptop or desktop computer.
Switching back and forth between different devices works like a charm, and you can enjoy thousands of different games anywhere you want, anytime you want, just as long as you have access to a steady internet connection.
Play some games and score some cash, while sitting on a park bench, waiting in line, or when you get stuck in a traffic jam. It really is that simple and easy, so pick whichever device that’s your favorite and you’re good to go!
Banking Methods
We all love seeing an online casino that offers a whole bunch of different banking methods, but this one goes way beyond what others have to offer, and really shows us how it’s done. On the list of accepted currencies you will find Australian Dollar, Canadian Dollar, and Euro, but that’s only the beginning.
These guys also accept most common cryptocurrencies, such as Bitcoin, Litecoin, Ethereum, Bitcoin Cash and Dogecoin.
All withdrawals come with a 12-hour processing time, and the list of deposit methods includes: Visa, Mastercard, Maestro, Skrill, Neosurf, Interac, iDebit, PaySafeCard, ecoPayz, Neteller, Rapid Transfer, and the aforementioned cryptocurrencies.
When it comes to making a withdrawal, you can rely on Visa, Mastercard, PaySafeCard, Skrill, Neteller, ecoPayz, Neosurf, iDebit, Instadebit, Bank Transfer, Bank Transfer International, and the cryptos.
Depending on the banking method you choose there is a whole array of different limitations concerning minimum and maximum deposits and withdrawals, so choose wisely! No transactions involve any fees, though.
| Banking Method | Deposit | Withdrawal |
|---|---|---|
 Bank Wire Transfer | ||
 Maestro | ||
 MasterCard Credit | ||
 Visa Credit | ||
 Bitcoin | ||
 Litecoin | ||
 Ethereum | ||
 Bitcoin Cash | ||
 Dogecoin | ||
 Tether |
Customer Support
Customer support is one of the most important aspects of each and every online casino as it helps us when we get in trouble and makes our lives much easier. It feels great to know you’re in the safe hands of highly professional customer support staff, and that’s exactly the kind of treatment you get over here.
The staff is eager to respond as soon as possible to all your inquiries, and your first option is to write them an email. If this is your usual preference when different means of communication are concerned, you need to address all your inquiries to [email protected]
Keep in mind that emails sometimes tend to be rather slow, especially if your correspondence requires multiple replies on both sides…
So, that’s why we suggest you try using the live chat platform, as it will only take a few minutes to get a hold of all your issues and resolve them in the fastest manner possible. You will be chatting with a real person, in real-time, so this really is the best solution possible, considering the fact that there is no phone support available.
On a separate note, we need to point out that a comprehensive FAQ page would save a lot of trouble for both the customers and the staff, and we really look forward to its inclusion on this site.
Licencing
CasinoChan is owned and operated by a company called Direx NV. It is well known among online gamblers, as it also runs other popular casinos such as BitStarz and Syndicate, so if you’ve ever played there, you will know what to expect at CasinoChan.
This is a reputable online betting venue that proudly shows its license issued by the Government of Curacao.
It’s worth pointing out that these guys also have certificates from iTech Labs and Responsible Gaming, third parties that assure the security and safety of those who intend to play here is at the highest level possible. Also, it shows that they greatly care about their customers and that they endorse responsible gambling only.
Restricted Countries
Countries that are not allowed to register at ‘Casino Chan’ include:
Afghanistan, Aland Islands, Albania, Alderney, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo Democratic Republic, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Honduras, Hong Kong, Hungary, Iceland, India, Iran, Iraq, Isle of Man, Israel, Jamaica, Japan, Jersey, Jordan, Kenya, Kiribati, Korea, Republic of, Kyrgyzstan, Laos, Latvia, Lebanon, Liberia, Libya, Liechtenstein, Lithuania, Macau, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Federated States of, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Pitcairn, Poland, Portugal, Puerto Rico, Reunion, Romania, Russia, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Solomon Islands, Somalia, South Georgia and The South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Vatican, Venezuela, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe
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13 Comments
User reviews marked with this logo are syndicated from LCB.org
Even though I didn’t hit a huge jackpot, I had a good time. I tried different games and had a few small wins, totalling around $130. The bonus structure was clear, and I was able to withdraw easily after completing the requirements. Mobile play was lag-free and super comfortable to use.
good curaçao licensed casino…good welcome bonus.
large colletion of game provider to choose frome.
i do believe that casino chan has been efficient in delivering the most of our interests over the years. i can say that there is really a lot of great offers from this site, which makes it easy to enjoy. another thing that i found that has been good for the site is the wide variety of games that has been present over the years. that says a lot about the way it has improved in terms of coverage as well. Luxembourg players are very impatient, which means that these games have to be efficient and easy to play. it will be ignored all around if it offers futile games that would be hard to do at most. that is why they should focus more on game choices.
My experience with them is awful!
Dama NV casinos, never had any issues with any if them, just this guys.
Sadly they have only Curacao licence, if they were having another licence I would definitely report them to the Gambling authorities for violating my rights as a player and not accepting solid document as a proof of residence.
They won’t accept my proof of residence where that document is legitimate proof bank statement. They keep running me around for few days.
(and I will never trust Curacao casino as their gambling authority is the worst one)
Casino Chan is a solid establishment with good customer support. The games variety is among the best in the industry and a lovely casino layout and design. I do dislike the fact that alot of the promotional offers are not for crypto depositors and the wagering of the bonuses is very high. Withdrawals and KYC verification is quick which is great and love the variety of live dealer games.
Hello,
I was playing at casinochan and received a 1st deposit bonus of $250. As per the general bonus terms 1.16 which state:
The maximum bet with an active bonus is 5 CAD, 5 AUD, 5 EUR. (Unless stated otherwise in special terms for the bonus). Purchasing any game features (including but not limited to ‘respin’) will add to your bet amount. If the player exceeds the maximum bet when the bonus is active, CasinoChan reserves the right to confiscate the winnings.
I was betting over this limit from my first bet based on the following clause in the terms and conditions I agreed to upon registration 1.15 which states:
Placing bets exceeding the specified limit, the player thus confirms that he/she rejects the bonus and the winning received due to such bonus. The bonus will be withdrawn without the right to recover it.
Under this the second I placed my first bet of $10 CAD I rejected the bonus and therefore was not bound to rule above in 1.16 of the general bonus terms. Also under the general bonus terms 1.14 it states:
The real money balance is used first when betting. All the bets made by a player are deducted from it. However, in cases when there is no real money balance, the player’s bonus balance is used to deduct the bets placed
To me this means until I went through the initial deposit of $725 CAD I was never playing with bonus money. I never once went below the $725 CAD. Also in discussion with casinochans customer service they will neither acknowledge or dispute the clause I provided from the terms and conditions 1.15. I believe that casinochan is blatantly ignoring their own terms and conditions and sticking to the ones that benefit them. I lost $14000 CAD, all attempts to work with them fell on dead ears
Another of my most favourite casinos. Pretty quick cash outs, great bonuses and good Vip program. My VIP manager Lena is an absolute legend! Always going above and beyond and gives me great bonuses haha. Have cashed out a bit from here with basically no problems.
I didn’t realise how great this casino was until I started playing at other casinos.
They have the best games but their payouts are super quick and have never had an issue collecting my money.
Many Game Providers. Live Support is fine. Fast Verification. Fast Withdrawals.As it should be. great
Well! After playing crypto casino, like no KYC casino, ii feel these casino are just baiting people. Making it a hardtime for people to withdraw. Sad
Hi DavidGClarke,
Please private message me your casino username. We’re going to contact the casino rep.
Seems like Direx NV casinos are popping with new casinos every other day now. I like them so I was curious to try this one as well. Took the welcome bonus, played a few games and managed to meet the wagering requirements. Got the bonus instantly without any issues, just by using the bonus code. I also uploaded verification docs and got them approved with a day, the withdrawal altogether took a day and a half, so that was pleasant. So far I’ve really enjoyed my time there, game experience was smooth and no issues appeared, therefore haven;t even spoken to support. Recommend.
I have to say that I love this site so far. It has an amazing amount of live game blackjack included. And I love their deposit options aspecially e-tranfer of funds from my bank account.
but
Bad customer service! Did not get my bonus contacting them did not get a response for 2 days and did was a brush off. Note below:
They told me I needed to enter the bonus code when you make a deposit.
I did enter the bonus code on deposit