Loading...UltraCasino is a young online gambling project that comes in an intuitive and extremely user-friendly website with a bold color scheme and eye-pleasing design as well as with some exclusive gamification offerings that aim to electrify player experience.
The digital facility was launched in October 2020 as the latest endeavor of fast-growing gambling operator Betpoint Group.
Based in Sliema, Malta, the company has nearly half a dozen of gaming websites operating under its umbrella at the time of writing. Bearing in mind its speedy expansion over a two-year period, the group will probably continue to add more products to its portfolio to meet the never-ending appetite for new gaming propositions.
On its official website, Betpoint says that it is “built on experience and passion” and that it has made it its goal to create a “sustainable and enjoyable experience in every aspect of our business.” The firm celebrated its debut in the iGaming space in the summer of 2018 when it launched its flagship brand, 21.com.
That operation was joined by Justspin in October 2019. Following up on the success of the former two, NitroCasino opened its doors in early 2020. That year also saw the launch of NeonVegas Casino in June and UltraCasino in October.
And here’s what every player logging into that latter site would be offered in terms of games and other experiences.
Promotional Offers
One of the first things that immediately become noticed when entering this online gaming hub is that it doesn’t offer the traditional first-deposit bonus match or any other type of welcome package for those who sign up and deposit for the first time.
But don’t be quick to write the venue off…
… because you only need to throw a quick glance at its Promotions page to know that special offers are its forte. The Ultra Charge daily promotion is the one we would like to dwell on first as it can be said that it comes as a bit of a nice replacement to the Welcome Bonus package.
To participate in the Ultra Charge challenge, players need to deposit every day. When they make their first deposit of the day, they charge their Ultra Number. At the end of the day, the highest Ultra Numbers receive cash prizes from the Ultra Prize Pool.
The players occupying the top five spots in the Ultra Leaderboard are awarded a three-figure cash prize. Money is awarded to the top 33 players each day. All other participants get bonus spins on particular slots.
Another opportunity for daily rewards is presented to those players who opt in to receive marketing materials and promotions via email. The casino says that it doesn’t matter if a player wins or loses or how big their stakes are, they will still receive daily, weekly, or monthly bonuses via email.
A special Monday boost…
… offered by the venue makes the first day of the workweek a little less bitter. This promotion entails players depositing and playing through $200 (or currency equivalent) on Sunday. They will be able to claim 300 extra spins on a particular slot on Monday.
Players can also win a share of a $2,000,000 prize pool delivered by Pragmatic Play. This is a weekly promotion and to participate in it, customers need to bet the required minimum on qualifying slots by the above software provider and hit the spin button. The week’s highest single spin win adjusted to bet value gets the top prize. A set number of other players are also awarded cash prizes from the prize pool.
All of the above and all of the other promotions featured on the casino’s website have their individual terms and conditions. Make sure to read them carefully to make the best of the time spent at this facility.
Is there a loyalty program?
Currently, this online venue doesn’t offer a loyalty or a VIP program, but things may change in future as its customer base grows.
The Games Lobby
To say that UltraCasino’s games lobby is impressive would be an understatement. This gaming hub has more than 2,000 titles from some of the industry’s top providers.
It should also be noted that it has assembled its huge library for a very short period of time, which makes things look even better.
Another thing that makes a games lobby appealing, aside from the number of titles it includes, is how easy it is to navigate through it. With this particular online casino, browsing through the content, finding your favorite games, or locating similar ones that you’ve never tried before but finally want to give a try to is a pretty effortless ordeal.
From the Featured section, you’ll be offered a look at what’s popular with other players. That section includes some of the industry’s staples, such as Gonzo’s Quest, Starburst, and several highly popular Megaways titles.
There is also dedicated space for new releases that feature all that’s new and hot and out of providers’ ovens. You’ll also find separate sections for online slots, video poker, table games, and live dealer offering.
A good filter functionality is always a lovely addition to any game’s library. This venue providers its customers with the opportunity to filter games by provider or display them in an alphabetical order. Scrolling down the library, you’ll also see that you are able to check the games by theme. The search box at the top of the site also makes short work of finding your favorite title to play.
Just as many other iGaming hubs, this one too provides potential customers with the opportunity to play the slots and table games for free before they open an account. In addition, they can also play without gambling real money when they register with the casino.
When it comes to software providers…
… supplying their content to the venue, the list looks pretty comprehensive. We already mentioned that you’ll find titles from Pragmatic Play, and yes, there are quite a few of them in the lobby. The likes of Microgaming, NetEnt, Betsoft, Relax Gaming, Play’n GO, Quickspin, Evolution, Big Time Gaming, Booming Games, ReelPlay, Push Gaming, and more can also be spotted as you go through the games library.
Evolution and Pragmatic Play supply content for the casino’s live dealer section.
Here’s a quick look at some of the gaming titles available so as our readers get a general idea about what can be played on this site.
Slots – Wolf Gold, Sticky Bandits, John Hunter and the Scarab Queen, Wild West Gold, Black River Gold, Zombie Queen, Wombaroo, Wings of Ra, Viking Fortune: Hold and Win, Vegas Magic, Unicorn Forest, Twin Spin, Twisted Sister, Star Gods, Starz Megaways, Spinata Grande, Solar King
| Logo | Name | Paylines | Free Spins | Wild Symbol | Scatter | Progressive |
|---|---|---|---|---|---|---|
 | Bush Telegraph | 15 | ||||
 | Secret Admirer | 9 | ||||
 | Sterling Silver 3D | 25 | ||||
 | The Grand Journey | 30 | ||||
 | K9 Capers | 30 | ||||
 | Basketball Star | 243 |
Video Poker – Jacks or Better Double Up (NetEnt)
| Logo | Name | Software | Play |
|---|---|---|---|
 | Poker Pursuit | Games Global | Visit |
 | Double Bonus Poker | Games Global | Visit |
 | Jacks or Better | Net Entertainment | Visit |
 | Aces & Faces Video Poker | Games Global | Visit |
 | Deuces Wild | Net Entertainment | Visit |
 | Deuces & Joker | Games Global | Visit |
Table Games – Blackjack (Pragmatic Play), Blackjack (NetEnt), Blackjack (Relax Gaming), Atlantic City Blackjack (Microgaming), Baccarat (iSoftBet), Baccarat (Pragmatic Play), Baccarat (NetEnt), Big Win Baccarat (iSoftBet), European Roulette (iSoftBet), 3D European Roulette (Iron Dog Studio), Roulette Advanced (NetEnt), European Roulette (NetEnt)
| Logo | Name | Software | Play |
|---|---|---|---|
 | Super Fun 21 | Games Global | Visit |
Live Dealer – Baccarat (Pragmatic Play), Blackjack (Pragmatic Play), Blackjack Azure (Pragmatic Play), Roulette (Pragmatic Play), Roulette Azure (Pragmatic Play), Mega Wheel (Pragmatic Play), Auto Roulette (Pragmatic Play), Speed Roulette (Pragmatic Play), Mega Sic Bo (Pragmatic Play), Lightning Roulette (Evolution), Speed Blackjack (Evolution), Lightning Dice (Evolution), Craps Live (Evolution), Ultimate Texas Hold’em (Evolution), Crazy Times (Evolution), Dragon Tiger (Evolution), Dream Catcher (Evolution)
UltraCasino is equipped with quite a large slots library that boasts a variety of themes and features and will only keep growing. However…
a common feature with Betpoint Group’s venues…
… is the lack of progressive jackpots. Unfortunately, this is the case with this facility, as well.
It is also a bit disappointing that there is just one video poker title. The table games section is not particularly rich in titles, but still has all the basic games and some more. And the lack of a wider number of table games is really offset by a huge selection of live dealer titles by Evolution, which is arguably the best in the sector, and Pragmatic Play whose live casino portfolio has been growing fast and gaining momentum since it was first debuted in early 2019.
Supported Devices and Platforms
The few things you need in order to be able to play at this casino include a desktop or a mobile device and a stable Internet connection. But you already have these, unless you’ve been living under a rock for the past several decades.
You don’t have to download any software, including mobile apps for Android and iOS users, to play there. All action takes place via your preferred Internet browser. The gaming site is light, quick, and responsive so you’ll be able to access it with any sort of device you’re using.
Banking Methods
When it comes to deposit and withdrawal options, this iGaming spot has all the globally used options, including Visa and Mastercard debit/credit cards (credit cards for non-UK players only), bank transfer, a good selection of eWallet methods, and some local payment processors for the different territories it is available in.
The popular deposit options listed include:
- Bank transfer
- Visa
- Mastercard
- Instadebit
- Interac
- Skrill
- NETELLER
- ecoPayz
- Trustly
- Klarna
- iDebit
- Venus Point
Players can withdraw funds via:
- Visa
- Mastercard
- Bank transfer
- Skrill
- NETELLER
- ecoPayz
- Trustly
- Venus Point
To make a deposit, players need to first open an account with this online casino (this literally requires a couple of minutes). Once logged in, they need to go to the Cashier page on the menu bar and then click on Deposit. The minimum deposit limit is set at $10 or currency equivalent.
Now…
… while depositing money with this gaming venue usually happens quickly, things are a bit different with withdrawals.
To cashout funds from your account wallet, you need to go to Cashier and then click on Withdraw. A pop-up will appear on the screen asking for your banking details. When you fill in all the information required, you will once again need to click on Withdraw. The casino will begin processing your request.
Here comes the part that many wouldn’t be happy about and rightfully so. This gaming venue may charge a service fee when transferring funds. That actually applies to both deposits and withdrawals.
The fee varies…
… depending on the payment method used. It is displayed when a player does their transfer. It is charged on top of the amount you deposit and deducted from the amount you cash out.
Daily withdrawals at the venue are capped at $5,000 or currency equivalent (for non-UK players). You will also not be able to withdraw more than $150,000 (or currency equivalent) per month.
Supported currencies include US dollar, Canadian dollar, New Zealand dollar, Euro, Norwegian krone, Danish krone, Swedish krona, and British pound.
Another important thing you need to be aware of is that pending time for cashouts is 72 hours. It could extend to up to five days for bank transfers.
| Banking Method | Deposit | Withdrawal |
|---|---|---|
 Bank Wire Transfer | ||
 MasterCard Credit | ||
 Visa Credit | ||
 MasterCard Debit |
Customer Support
The casino’s Customer Support can be reached via email at [email protected] and a 24/7 live chat. Agents assist players in English, Norwegian, Suomi, German, and French. These are also the languages the site is translated into.
It has a FAQ section that is pretty basic, but will certainly be of great help for pressing and not overly complicated issues that might arise.
It is also a good idea to go carefully through the venue’s Terms & Conditions before you open an account, as this section always contains answers to many of the questions a player might have when considering whether to join one site or another.
Licensing
The casino’s parent company holds a license from and is regulated by the Malta Gaming Authority, and so are its iGaming brands. The Malta license enables UltraCasino in a wide number of territories, including some of Europe’s largest markets.
It is also available in a multitude of non-European territories, including Canada and New Zealand. However, US players are not accepted at this facility. You can find a full list of all the restricted territories at the bottom of this page.
When it comes to privacy, you should rest assured that this venue utilizes SSL encryption to protect its users’ data from being stole and used for ill purposes.
It also has an RNG (Random Number Generator) certificate, which means that an independent laboratory has evaluated its RNG content and has established that it is statistically random, unpredictable and non-repeatable, and is seeding, re-seeding, and cycling properly and using random numbers.
Final Thoughts
First things first, UltraCasino has an impressive selection of games, particularly slots and live dealer titles, that will certainly continue to grow. That paired with the great design and the nice variety of promotions really makes for excellent player experience.
The casino is licensed and certified and clearly places player security high on its list of priorities. In addition, the 24/7 customer service is another nice touch to the overall experience offered by this venue.
We were a bit disappointed to find out that there is just a single video poker title, though. In addition, the lack of progressive jackpots is something that could really put off some players. The lack of a Welcome Bonus and a loyalty program, as well. But if you are willing to forgive these shortcomings, you’ll certainly enjoy playing at this iGaming hub.
Another thing that many would not be particularly keen on is the service fee charged when a player makes a deposit or requests a withdrawal. And speaking of cashing out, it takes a bit longer for transactions to be processed than at other gambling venues. But still, that also depends on the payment method chosen by the player and other factors.
Our overall opinion of this casino is very positive and we hope that they will address those few negative things that we’ve listed in our review sooner rather than later.
Links
Betpoint Group Official Website
Restricted Countries
Players from the following countries are not allowed to open an account with UltraCasino:
Afghanistan, Albania, Algeria, American Samoa, Angola, Antigua and Barbuda, Argentina, Australia, Austria, Bahamas, Barbados, Belgium, Benin, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, China, Congo Democratic Republic, Cote d'Ivoire, Cuba, Curacao, Cyprus, Czech Republic, Denmark, Ecuador, Egypt, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), France, French Guiana, French Polynesia, French Southern Territories, Gambia, Germany, Ghana, Gibraltar, Greece, Greenland, Guadeloupe, Guam, Guinea, Guinea-Bissau, Guyana, Haiti, Hong Kong, Hungary, India, Iran, Iraq, Isle of Man, Israel, Italy, Jamaica, Jersey, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Lithuania, Macau, Madagascar, Mali, Marshall Islands, Martinique, Mauritius, Mongolia, Montserrat, Morocco, Mozambique, Myanmar, Nepal, Netherlands, Netherlands Antilles, Nicaragua, Niger, Nigeria, Northern Mariana Islands, Pakistan, Palestine, Panama, Paraguay, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Senegal, Serbia, Sierra Leone, Singapore, Slovakia, Slovenia, Somalia, South Georgia and The South Sandwich Islands, Spain, Sri Lanka, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Trinidad and Tobago, Tunisia, Turkey, Uganda, Ukraine, United Kingdom, United States, United States Minor Outlying Islands, Uruguay, Vanuatu, Venezuela, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Yemen, Zambia, Zimbabwe
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Recent Comments
2 Comments
User reviews marked with this logo are syndicated from LCB.org
The pending time / payout time for withdrawals is just ridiculous especially when compared to what has become the standard these days with most casinos paying out within 24hrs and many others paying out instantly, this one thing tells me before I even deposit that if I do win and request a withdrawal it will more than likely be like pulling teeth, no thank you I’m avoiding this one
No welcome bonus and I confirmed this with chat. Starting up a casino with no welcome bonus for players to test out the games and website is basically saying we hate customers. I do wish them luck though.