On January 9, 2015, online gambling portal ThePOGG.com received a complaint from user with the screen name jcc1, saying that the 2 Ways Royal video poker game offered by Skybook’s online casino featured results that could not be possibly featured in a game of this kind, in case it is operating in a fair manner.
The full account can be read at http://thepogg.com/complaint/skybook-non-random-casino/
The player in question stated that no 3 of a Kind or a better hand occurred after 560 hands played at Skybook. Statistically speaking, 3 of a Kind is supposed to occur every 14 hands, which suggests that the game featured by the aforementioned online casino might not be operating properly.
Here it is important to note that Skybook is among the online operators that use gaming software developed by Panama-based company Amigotechs. Its customers also include online casino brands such as BogartCasino, BetTrojan, PlayMe247, etc. Having developed 2 Ways Royal means that Amigotechs is probably the one to be held responsible in case the game proves to be not a fairly operating one.
Bearing in mind jcc1’s complaint as well as previous accounts suggesting that the developer is providing its customers with gaming software that might be favoring only the casinos and not the players, ThePOGG.com compiled a thorough report on the matter, the full text of which is available at http://thepogg.com/skybook-cheating-video-poker-amigotechs-software/
The gaming portal’s team concluded that the probability for a player not to receive 3 of a Kind or a better hand over 560 hands played is 1 in 1.88×10^28. However, ThePOGG.com pointed out that all hands or at least, almost all of them, should be played optimally.
After carefully reviewing jcc1’s hands, ThePOGG team found out that all hands except for 4 were indeed played in a proper manner. In other words, the 2 Ways Royal game could not possibly be functioning as it should.
The gaming portal also researched the so-called Double-Up feature used by the player. It, too, turned out to be functioning solely in favor of the casino.
On April 2, ThePOGG team informed Skybook about the issue. Four days later, the online casino replied that the player will be contacted and refunded as soon as possible. As of today, jcc1 has still not been paid the wrongfully incurred money losses amounting to $7,175.
Furthermore, it seems that Skybook notified Amigotechs about the matter on April 6. The gaming developer contacted ThePOGG team immediately after. Yet, according to the gaming portal, Amigotechs has not offered a solution to the problem since then, despite the ongoing correspondence between the two parties, which can be read at http://thepogg.com/conversations-with-amigotechs/
*CasinoNewsDaily offers Amigotechs a right of reply to the allegations.
