Status update (October 2026): German banks discontinued Giropay at the end of 2024 (heise online). This page is kept for reference, and the information below may be out of date.
The giropay online payment service was discontinued on 31 December 2024. See Sparkasse Einbeck’s giropay closure notice.
This page replaces our former guide to using giropay at online casinos. The signup steps, funding instructions and casino acceptance lists have been removed because they would describe a service that is no longer available.
What happened to giropay?
giropay was an online bank-payment service in Germany. Its closure does not mean that German bank accounts or girocards have ceased working. Other payment services must be checked separately; they are not automatically interchangeable with giropay.
Can I still deposit or withdraw with giropay?
Do not use the former instructions on this page to attempt a new payment. An old casino logo, review or payment-method list is not evidence of current availability. If a cashier still displays giropay, ask the operator to clarify its current payment options before sending money.
Old transactions and casino balances
If your question concerns money held by a casino after an earlier giropay payment, contact the operator through its verified support channel. Ask which withdrawal route it can accept and what account-ownership or identity checks are required. Keep your transaction references and correspondence. A payment service’s closure does not itself establish whether a particular balance or refund is recoverable.
Checking other payment methods
Our casino payment-method guides explain other types of payment. Before choosing one, check the provider’s current terms and the operator’s cashier for your country and currency. Confirm deposits and withdrawals separately, including fees, limits and processing times. A method offered for deposits is not necessarily available for withdrawals.
Frequently asked questions
Does the closure of giropay mean the casino itself has closed?
No. A payment service and a casino are separate businesses. giropay is described as discontinued in this guide, but that does not establish the status of any particular operator. Check the casino independently and ask it how an existing account balance can be handled through a currently supported route.
Can an old giropay casino listing confirm current acceptance?
giropay is identified as discontinued in this guide. A historical logo, video or casino list is not evidence that the service can process a new payment. Treat the old instructions as background information and check current payment options directly with the operator.
Which records should I keep for an unresolved giropay transaction?
Keep statements, dated receipts, transaction references and previous correspondence. Establish whether the unresolved amount is recorded with the payment service or in the casino account. These are separate balances, and a record of the original payment does not by itself establish where the money is now.
Can another payment service automatically recover my giropay balance?
Do not assume that a similar name, acquisition or replacement product transfers an old balance. Look for an official notice covering the specific service and your account. Avoid anyone requesting a new payment or a secret code to “unlock” funds without a verifiable official process.
What if a casino asks me to withdraw through giropay?
Explain that the service is discontinued and ask the operator for a supported alternative and its ownership-verification requirements. Keep the reply in writing. Do not open duplicate accounts or send an additional deposit simply because an unsolicited message claims it will release the withdrawal.
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Giropay is not a good option for anyone, even the people that are within the allowed countries to use it. It is not an easy to use option, it is not compatible with that many online casino's or even banks and this is it's major issue. The positive is that things are processed quickly, but that is the only good thing to say. This is an option that should be avoided.
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Giropay is a top-tier, secure, and instant deposit method for German players at supported casinos. But its geographic exclusivity and function as a deposit-only tool mean it's not a versatile solution for international players or those who frequent a wide variety of gaming sites. It's an excellent tool, but one that fits a very specific socket. Fundamentally a German payment system, it's primarily available at casinos that specifically target the German market. As noted by users, its availability has declined at some platforms, and it is virtually non-existent for players outside of German-speaking countries.