Visionary iGaming first started all the way back in 2008, but they’ve used their time wisely, so they are known among punters as a very reputable software company with a unique twist to it.
The company and its dealer studio are based in San Jose in Costa Rica, and a lot of people don’t know that it actually began its life as the brainchild of the ex-CEO of one of its rival companies, the Vuetec Ltd. He and two more managers of the former company are actually the original pioneers who started the live casino concept for the first time in 2005.
Their studios are known for a lively and vivid atmosphere, as dance music is constantly blaring, while the dealers aren’t afraid of dancing to the beat at times. Sometimes, you’ll even see them clapping in unison – this means that a player has left a tip, so it’s actually their own little way of celebrating. Neat and sweet, right?
Their games are above average, and the dealers are always really friendly and communicative, covering both English and Spanish speaking customers, but we don’t like the fact that Visionary iGaming doesn’t operate under a legit license issued by an official governing body. Also, the video quality might be below par, especially when compared to some of the cutting edge live casinos.
Let’s dive right in, and see what Visionary iGaming is actually all about, shall we?
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Visionary iGaming was one of the pioneers in supplying live dealer casino software, and at the time it was quite a new and revolutionary concept. Martin Reimer was first at the helm of Vuetech, but once he started his new company it quickly reached stardom, and they even went on to become awarded. At the time when the company started, live casino was considered as more of a voyeur type of product.
Still, the dealers will politely welcome each and every new player, even if he or she doesn’t place any bets. This probably reflects the voyeuristic nature of the games that’s been present since the very beginnings.
Even though they are still among the major players in the field of live casino software, their fortunes have dipped quite a bit, mostly due to the fact that they are outdated when compared to the fresh new companies out there.
A little less known fact is that Visionary iGaming also has a small but pretty enjoyable selection of video poker and video slot titles under its belt. Sure, these can’t be found in the live casino sections of online venues, but there are still some that might have it. Some of their slots you’ve probably played somewhere before include Mad For Lotto, Street Money, Haunted House, Menu Mania, Lucky 7, and Carnival Cash.
As one of the leaders in the B2B business of live casino dealer solutions to both online and land-based casinos, Visionary iGaming caters to countless operators from Asia, Latin America, Europe, and other regions of the world.
According to their stats they service more than 50 operators that cover more than 30,000 real money players each month. Their live tables get to see more than 2 billion EUR of real money wagers each year.
The Products
Visionary iGaming provides a vast array of different products and services to online and land-based betting venues, and there are eight comprehensive categories here – Live Integrated Casino, Live Turnkey Casino, Live Betting Shop, Live Land-Based Casino, Live Mobile Casino, Live Social Casino, Private Tables & Environments, and Live promotions.
Live Integrated Casino – It offers seamless integration of ViG’s live dealer platform into any existing infrastructure, be it an online casino, sportsbook, or even a land-based venue. The options included here are One Wallet Integration, Funds Transfer Integration, Live Casino Back Office with state-of-the-art reporting, RNG Casino Games, and full customer support.
Live Turnkey Casino – This is for those who wish to launch their own live casino brand from scratch. This comes with 200 RNG games, a content management system, licensing, fraud management, web design and development, managed payment processing, affiliate software, VIP management tools, multi-lingual support and a casino back office.
Live Betting Shop – Are you a shop owner who wants to set up a live casino operation in your own physical location? This is just the thing for you, as it makes it possible for players off the street to make a deposit from PC terminals or mobile devices. This platform comes loaded with RNG games, customize web front end for players, multi-tier shop management system, casino back office, and a comprehensive cashier system.
Live Land-Based Casino – This service is meant for all those traditional land-based operations who wish to stream various sorts of live table games from their own casino floor to various different platforms and devices.
Live Mobile Casino – Even Visionary iGaming is thinking forward, and the future is surely mobile. Their Mobile Casino is based on HTML5 and it can be accessed via any sort of mobile browser you choose to use, perfectly optimized for various models of smartphones and tablets, both on Android and iOS platforms.
Live Social Casino – These days players long for the ultimate social gaming experience, as they wish to play, chat, and interact all the same time, be it with the dealers, or among themselves. This service can handle 15,000 concurrent users, and the platform can easily be scaled.
Private Tables & Environments – The title pretty much sums it up, as you can have your own dedicated tables that come with no limits when branding is concerned. Whichever detail you choose can be customized to fit your needs and requirements, from the design of the studio, to the uniforms the dealers wear.
Live Promotions – Visionary iGaming can offer partnerships and provide unique promotional offers custom tailored for various different markets. Such marketing tricks can attract many new players, but also keep those existing ones coming back for even more gaming sessions. Live tournaments, jackpots, private events, you name it… you can have it all.
The Games
Even though their games portfolio isn’t exactly among the largest in business, it still offers bucketloads of entertainment. The aim here is to emulate a land-based casino right down to the finest of details, and the best thing about it is that you can play it on your desktop computer, laptop, tablet, or smartphone, anytime you want, anywhere you want, as long as you have a stable internet connection.
Let’s take you on a quick tour of the games!
Live Blackjack – It’s pretty fair to say that this is one of the fastest, most authentic live blackjack games we’ve seen on the internet. Fully optimized for a really immersive gaming experience, it leaves you with a choice of seven seats where you can interact and chat both with your dealer and the other players who are at your table.
Live Baccarat – Particularly popular among players from Asia, Live Baccarat is a classic game inspired by Macau, optimized for both desktop and mobile devices, with multiple camera angles. On top of all this, the cards used in the game are standard-sized cards, which adds to the overall trustworthiness. They also deal the Super 6, along with a Dragon Bonus side bet.
Live American Roulette – Sometimes also referred to as the Double Zero Roulette, Live American Roulette is very popular among players hailing from Latin America. Actually, this is the only live casino software provider that has both American and European Roulette on offer. Coming with a rich HTML5 interface, presented in full HD video, the roulette comes courtesy of Cammegh digital roulette wheels and cutting edge proprietary technology.
Live European Roulette – Fully loaded with game history for red/black numbers, odd/even, hot/cold, and other features, presented on an HTML5 interface, Live European Roulette offers an authentic gaming experience presented in full HD quality.
Live Blackjack Early Payout – This is one of Visionary iGaming’s brightest moments, as it is a unique and patented version of live blackjack, characterized by a 99.5% payout, currently the highest one for any online blackjack out there. It even comes with side bets!
Controversies
It seems no company involved in online gambling comes without any rumors or controversies. One of the hottest subjects in the iGaming world is licensing, and rightfully so. Playing at any venue that doesn’t have a legit license poses many risks.
Different countries have different requirements, so this is why casinos need to operate under a license. A license simply confirms that the venue doesn’t indulge in any fraudulent activities and that it’s a safe place for playing for real cash.
Each license actually comes with different standards an operator must abide by, so the licenser can audit and even fine the supplier if there are cases in which the operator doesn’t adhere to the terms and conditions of usage.
You won’t find any traditional iGaming licenses here. They commonly come from places such as Curacao, the UK, Gibraltar, or Malta, but Visionary iGaming doesn’t have any. On the other hand, it isn’t true that the company doesn’t have any licenses at all, it’s just that their license is a little bit different…
Visionary iGaming operates under a B2B supplier license that’s issued in Costa Rica. What does this mean at all?
Well, it means that all casinos that choose to do business with ViG have much more freedom and flexibility when it comes to offering the games to players from different countries. Still, the whole arrangement comes off as a little less trustworthy than those offered from software companies with actual licenses.
Why is that?
The main issue here is that there is no oversight from a third party, and it appears that they can do whatever they want, but on the other hand there were cases of operators with a license that didn’t treat their players fairly.
Conclusion
When everything is said and done, it seems as if the Visionary iGaming can’t really keep up the pace with some of its much more modern rivals present on the live casino software market. The main issue here is the painfully low number of games.
Another problem that seems to bother the largest number of players is the lower quality of the video. After missing a large portion of potential new customers by not offering any mobile support, they have decided to include such services for both Android and iOS users.
Younger generations of players simply demand everything to be immaculately served on their smartphones or at least tablet devices.
Still, not everything’s so grim here, as the simplicity of the interface and the free play option are very important features. The dealers who work here have plenty of charisma and personality, and they will make any player feel right at home. Engaging and professional, they always seem to make the gambling experience an entertaining one. Listen and learn, new and emerging live casino businesses!
Also, if you’re not from Europe or Asia, and you’re coming from one of the grey market areas of the world, Visionary iGaming will offer some of the best options out there, and that’s going to be very tough to beat.
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