Casoo Casino is an online betting venue that’s owned by SG International NV and it operates under a license issued by the Government of Curacao.
It is actually powered by Softgamings, and the first thing you notice when you load the site is that its design is simply out of this world. We mean this quite literally as it is based around a cosmic theme, and it puts you in the role of a space explorer. You are about to be taken on an adventure around the universe!
The site is all dressed in soft shades of blue, so it’s very easy on the eyes, but we honestly dig the astronaut mascot and all the cute illustrations that add up to the overall cozy feeling and the spacey atmosphere.
All the graphics and visuals are really top shelf, and it’s all so well executed, we wouldn’t be crossing the line by saying that the site is true eye candy. On top of all this, its beauty isn’t just skin deep, as it’s all so well sorted out, it takes virtually no time to get used to the site and reach all the options and features.
Under the hood, you will find a vast array of promotional offers, coupled with a gargantuan games lobby with games from many software industry giants.
Let’s check out what they’ve actually got in store for us, shall we?
Promotional Offers
Are you always on the lookout for the finest and the most tempting promotional offers out there? Well, if the answer is yes this may just be your new favorite venue.
To start things off properly, let’s now talk about the hefty welcome offer. They will give match deposit bonuses for your first four deposits! The first two deposits are coupled with some extra spins thrown in for good measure, as well. It’s worth pointing out that these come with fairly low wagering requirements, but on the other hand not all countries are eligible, so read the terms and conditions first.
When we’re talking proper gamification, these guys have really worked it out properly. If you’re playing hard, you need to be rewarded properly as well, right?
Over here you will get weekend reloads at the end of each of your playing week, but keep in mind that you need to be above level 40 to be eligible for this promotional offer.
In the spirit of the theme, you can never know what mysteries lie ahead of you, and while you’re exploring the universe you might also stumble upon some Mystery prizes on a regular daily basis! According to their claims, there are more than 500 various bonuses available under the veil of mystery prizes. Each of these is completely original and unique and comes with its own set of terms, wagering requirements and results.
Have you been competitive lately? Feeling that the Lady Luck is really on your side? Well, that’s good news, since you could take advantage of the fact that there are Galactic Tournaments available here.
There is no VIP Club, but luckily enough they do offer a neat and sweet loyalty program, which consists of collecting loyalty crystals. By collecting these, you will advance to different levels and gain access to planets with money, bonuses, extra spins, and various other forms of prizes.
Games
Each time we do our little research for the purposes of writing a review, we always like to spend most of our time at the games lobby, checking out different games. Of course, the more – the merrier, so we really like hanging out at casinos that come with massively big game lobbies.
Over here you will find thousands of games that come from some of the flashiest names in the software industry, such as Endorphine, Tom Horn, Microgaming, BetSoft, Evolution Gaming, and more…
On top of all this, you can choose to play live games, too. Some players simply don’t like playing any games that don’t come with a real, live dealer.
Once you reach the lobby, you can search for specific games by title, or you can simply browse them by their respective software companies. This works well for seasoned players, but if you’re somewhat new to this, you can’t rely on these options.
There are no usual categorizations like in other online casinos, but they do have one interesting feature that’s obviously aimed at new players who still can’t decide which games they should play first. This option is called Goodies, and it actually opens up a few smaller categories with cherry-picked games.
Over here you will find these:
New & Shiny – Hall Of The Mountain King, Wild Pixies, Temple Cash Frogs ’N Flies, and Extra Juicy.
Super Hot – Bonanza Megaways, Rich Wilde And The Book Of Dead, Sakura Fortune, and Madame Destiny.
Win Huge – Reactoonz, Book Of Aztec, Immortal Romance, and Voodoo.
Recommended – Who Wants To Be A Millionaire, Playboy Online Slot, Northern Sky, and Bigbot Crew.
Crypto – Book Of Fortune, Casanova, and #LuxuryLife.
Win Often – Big Bad Wolf, Ivan And The Immortal King, Moon Princess, and Goldilocks And The Wild Bears.
Random Features – The Finer Reels Of Life, Rise Of Olympus, Zodiac Wheel, and Dwarfs Gone Wild.
Win Both Ways – Zeus: Ancient Fortunes, Mermaids Millions, Crystal Queen, and Temple Of Luxor.
If you’re not interested in any of these suggestions, you can always explore for yourself and pick one of the numerous slots, video poker, roulette, blackjack, and other titles available.
Supported Devices and Platforms
In this day and age, if you don’t have a site optimized for mobile devices you basically don’t exist. This is true, mostly due to the fact that almost no one uses desktop and laptop computers to browse the net. They took this really seriously, and it’s clear that their site has been designed with mobile users in mind first and foremost.
Once you reach the site from your phone or tablet, you will realize that it’s actually a scaled down and simplified version of its desktop counterpart, where all the options are squeezed into a single hamburger menu. Navigating your way around here works like a charm, and you can reach all the features and options in no time, while the site doesn’t call for any adjustment period.
The design is very sleek and easy on the eyes, so you will able to indulge in long late night gaming sessions without any major issues. Playing games anywhere you want, any time you want has never been easier, especially if you consider how BIG the games lobby really is.
Another great thing about this venue is that you can actually play all the games for free without the need for creating an account and logging in. When you have a games lobby that’s this big, this is actually a great feature, because you need to check out lots of different games before you decide on those you want to play with real cash, right?
Once again, this is top notch stuff!
Banking Methods
We all love to see as many different banking methods available at a casino as possible, correct? This can really make or break the deal, as international online casinos simply have to cater to different markets that come with different rules and regulations.
When it comes to offering a wide palette of payment methods, it really stands out from the crowd, as they really seem to cater to various different needs.
Of course, you can place deposits and make withdrawals by using Visa, Maestro, and MasterCard debit and credit cards. Whichever method you choose, there are no fees involved, and all the transactions are processed instantly. The minimum deposit is 10 Euro, while the minimum amount you can withdraw per transaction is capped at 20 Euro. Also, the maximum deposit per transaction limit is quite generous at 4,000 EUR.
Those who prefer using e-wallets to place deposits will be delighted to find out that Skrill, Neteller, Yandex, Qiwi, ecoPayz, WebMoney, and Jeton are all commonly accepted at this online casino. Prepaid cards include the ever popular Neosurf which is a common method for Aussie players.
Last but not least, we’d like to point out that Casoo really comes off as a rather forward-thinking venue, as they are willing to accept several different types of cryptocurrencies! This means you can use Bitcoin, Ethereum, and Litecoin to place deposits and make withdrawals at this online betting venue.
| Banking Method | Deposit | Withdrawal |
|---|---|---|
 Bank Wire Transfer | ||
 Maestro | ||
 MasterCard Credit | ||
 Visa Credit | ||
 WebMoney | ||
 Bitcoin | ||
 Litecoin | ||
 Ethereum | ||
 Bitcoin Cash | ||
 Tether | ||
 TRON | ||
 Apple Pay | ||
 Google Pay | ||
 USD Coin |
Customer Support
There are several different aspects of an online casino that can be considered important, but once things go wrong you will learn to appreciate the importance of proper customer support. We sincerely hope this never happens, but more often than not people don’t realize how customer service can make or break an online betting venue.
Luckily enough, the good folks here have really done their homework here. It seems as if they went out and tried to learn from other venues’ mistakes and left no stone unturned.
We always suggest then when you get into trouble or simply have a question to ask, first check whether a casino has an FAQ section. They have this stuff nailed just right as their section is segmented into several different categories, each with a set of several most important questions answered, so you should really be covered here. These categories include Popular, Account, Deposits & Withdrawals, Bonus, Casino, Security, Responsible Gaming, Tournaments, and Glimmer.
If these don’t cover your needs, and your inquiry needs an actual response from the customer support team, you can choose to write them an email. If you wish to do so, make sure you address it to [email protected]. Keep in mind that these don’t involve an immediate reply.
There is yet another similar option that comes in the form of a ticket, where you don’t have to use your third-party email client to send an inquiry. We totally dig the fact that they refer to you as a space traveler.
Still, there are more urgent situations that commonly call for rapid responses, and emails and site forms aren’t really the fastest means of communication. This is where we give a round of applause to those who invented the live chat support.
This is simply a much faster way of reaching the staff, but still, there are people who prefer talking to a real live person and hearing her or his voice. Sometimes this really is the only way of conveying the essence of your problem, so if that’s the case, simply pick up the phone and dial +44 84 51 451 700.
Bravo, Casoo Casino, this is how you take care of your customers. A textbook example of how customer support should be organized.
Licencing
It is a company operated by SG International NV and it has a license issued by the Government of Curacao. Besides this info, you can also click to see their Responsible Gaming and Fair Play pages, where you can read more about how they care about their customers and their gaming habits.
Restricted Countries
Countries that are not allowed to register at Casoo Casino include:
Argentina, Australia, Bangladesh, Brazil, China, Curacao, Denmark, Ethiopia, France, India, Iraq, Malaysia, Mexico, Namibia, Netherlands, Philippines, Russia, Serbia, Singapore, Slovakia, South Africa, Spain, Tunisia, Turkey, United Kingdom, United States, United States Minor Outlying Islands, Viet Nam
Recent Comments
67 Comments
User reviews marked with this logo are syndicated from LCB.org
Ok and trustworthy casino with good promotions, but unfortunately they don’t have a payment method which I prefer to use
Casoo is one of the best platforms that you can check out when it comes to online casinos. It’s a true platform that deserves the love.
I think Casoo is the platform that people must look into. This has one of the best games that you can check out including the solid payment options with the top platform of casinos slots.
Casoo Casino can improve in a few aspects but the ones that it does well excel at giving me a smooth gaming experience. I personally appreciate the terms and conditions’ transparency and large allowances for flexible gaming.
Casoo Casino is a great brand! I love how they are so diverse, creative, and generous. The latter quality is what I love the most because of their bountiful bonuses and rewards. I joined their site with an ample bankroll because their welcome package is worth €2,000 and 200 free spins. Then, they offer a mystery bonus programme that adds more thrill to the excitement. That is why I don’t go home defeated because I get incentives at random times but frequent intervals. Regardless of what I get, I am so ecstatic because they help boost my bankroll and playing times.
one of the best casino ever.I used to play Roulette there and i won and there is no issue to withdraw the winnings .
very clean and crisp layout with plantybof software providing you with hours of enjoyable and fun entertainment. id recommend that people who have been trying to have the best place to play with the latest in the game providers then why not give this a whirl.
love this casino, it looks great, feels great and have been treated great by support, have had a decent amount of luck and no issues getting withdrawals which by the way are always paid in good time, don’t use bonus’ so haven’t any opinion in that area but as I have said it’s all over great and I have tried a few casino’s in my time so don’t give positive reviews unless deserved nor do I recommend them if they aren’t worthy and definitely recommend this one.
DO NOT PLAY IN THIS CASINO WITH BONUSES – I was testing this Casino out if the ranking deserves it – Won a hundred and got this email when I tried to withdraw. No warning whatsoever, They told me that I have played with larger bets accounting for 82.37 EUR during wagering of my First deposit bonus.
My deposit of 100 CAD will be refunded and all wins thereof have been confiscated.
There are a lot of complaints about non-payments among Russians now about this casino. I do not recommend
I would say that Casoo is one of the best Casinos , i had a lot of fun while playing Live Roulette with a guarantee of win .The Casino transfers the winnings within few hours to E-wallet .I am satisfied and recommend this Casino .
I will say that they have a lot of slots and more variety that are fun to play, but its not worth it IMO.
It´s an amazing Casino where you can play and withdraw the winnings after the deposit amount has been wagered only one time .I have received my winnings via Ecopayz within 12 hours.
I recommend Casoo Casino .
Still pretty new at this Casino but really like the feel of it so far. It has it’s own style & is setup differently to most Casinos, which I like. Great selection of games, not the biggest, but all games I’ve played so far have run smoothly. Good changing bonuses (from what I’ve seen so far) so not the same weekly boring thing. Deposit/withdrawal methods are top notch. The only reason I’ve given it a 4.9 rather than 5 is that I had my 1st win roughly 7 hours ago (which is when it was processed) in Crypto & have not received it. Longest I’ve had to wait for a crypto payment anywhere else is an hour.
I love Casoo Casino, here you can win money and have fun in the same time. They have a lot of games.
Great games. Slots look good?. I liked it. Good site map.provider are very good??. And wide selection of slots.
I liked this casino because it has a lot of games to offer and lots hope i get a fortune here!
In 2021 you need to wager your deposit 1x before you can withdraw. Otherwise you pay 10% tax to them.
Casoo Casino definitely got my attention. Especially with this abundance of games and this huge Welcome bonus. I feel that we will have a lot of nice wins here.
Great game selection, pending and withdrawal time are the only downside for me, i am happy with support quality, deposit bonuses were great, slightly too expensive for minimum deposits for bonuses n site each week is the draw back there
It has a nice selection of providers and decent site map, would definitely return here!
They have a wide selection of slots, and some i rarely see. The design of the website is very good looking.
Spent some time here and overall, it is a nice Casino to play at, plenty of games/providers, however, their payout rate and payout time are a bit off in comparison to other AU Casinos (spent more than a few k here)
This is a great casino with lots of opertunities. I do like the glimmer aswell. Overall a good place to spend time 🙂
Rewards program a bit confusing but other then that I’ve made deposits here with no issues
looks okay from the inside but its not about the promos, it’s just bad luck im guessing!
A lot of good providers and the promos are ok, too. They could give more no deposit freespins….
The withdrawal is slow, the range of the games is fine. Wish there were more options with bonuses and other pluses for the gambler.
this casino is good looking and a lot of slots to play, all of my favorite games found also here in one place.
i used to win more than 10k in couple hours, but verification took so long and it’s much more complicated to be cashed out. but account manager responds well, when ever i ask them, they gave me 7-10000 grimmer. that’s was more than 100euro of wager free.
nice casino for first deposit a lot of bonuses for that loyality program very good its update by bonus money play. Very good support fast verification and withdraws. Many of spins without wagering requitments
Terrible casino and blacklisted on few stes. You cannot set deposit limit by yourself, yiu have to ask by email. And when they do it, its only one month at time. You have to ask again and again.
Be careful and choose other one.
just started to play on this casino, great selection of games, good layout and easy to use on mobile.
$10 min dep which i love, i haven’t yet won to withdraw but will update when and if i do.
not sure why but am having troubles getting my documents approved, ive uploaded the correct documents but keep getting declined.
live support seems pretty quick.
I’ve been playing on and off for a while at Casoo casino. It’s not a bad little casino that has heaps of great games to choose from as well as rewards for playing which I personally think is a big positive feature. The casino support is also very friendly and helpful when I’ve had contact with them. Overall I enjoy Casoo and I recommend it to other Aussie players.
Pretty good value for money at casoo. Low playthrough on the bonuses with your first deposits and a clean, good looking site.
this is worst casino ever. They are not honest.
I played and i had 600 euro. I had withdrawal. They rejected and took all my money. Reasson was i hade spinned with 4 euro. If You want to play in safe You must never play in this casino
I can recommend this casino, account verification was fast and withdraw with Bank transfer was good.
Also help via Chat was pretty good and fast. Slot games runs smoothly and many providers.
Hi Padstar,
Please private message me your casino username so that we can ask the Casino Rep to assist.
@peneloptate its odd that you experienced “top notch support” when I cant even get a reply to my email after 3 days… so suspect these reviews
I deposited $35 and used a bonus so I got $70 to play with… after playing all night and riding the rollercoaster I ended up with around $250 I came back 2 days later to a balance of $0 I have sent an email and 3 days have passed with no reply stick to the bigger casinos these little ones without live chat are useless
Awesome casino! I experienced friendly and top-notch support when trying to claim my welcome bonus, I didn’t win but I had some fun.
@Redgie @killing17
Please private message me your casino username so that we can ask The Casino Rep to assist.
They have a very dirty level up system.
When you level up ,they will give you unhelpful bonus. When you dont use,and cancel that bonus,you need pay!!!!! I just cancel one bonus which i didn’t play,it need pay $357!!!!
I already feedback to that casino.no answer. This is not an honest casino.
I don’t know why,after that thing,every spins all very unlucky. Can you believe over 40 time bet can’t get any win???!!!! Even little one. I feel very frightened.
The main thing I want when continually depositing at a casino is to be made to feel like I’m valued. When making multiple deposits especially when not using casino bonuses I like the ability to ask for free spins and small rewards inbetween deposits. Jokaroom, syndicate casino and playamo are a few who in an instant through live chat will make this available. I’ve waited hours days and even just been ignored then mostly denied this with casoo. They state they have live chat, which I have been able to use once in two weeks, with 10 or more deposits and 5 or 6 requests of free spins and 3 or 4 general questions. So out of 10 or so attempts to speak with a live agent, only on one occasion this was possible. Like i said the others took days and sometimes I wasn’t even worth a response. I’ve never felt more worthless in my life when handing money over to an organisation or anyone for that matter and will never play at this casino or recommend anyone in doing so. If I had two more hands the would get four thumbs down! Thanks for nothing Casoo casino
First of all , all those hidden changes are pathetic.
50cent maximum bet? Seriously…
As well :
Nah, you won’t receive a 200,% Bonus
Nah, you won’t receive 100 Wolfgold
It’s a 100% Bonus & 100 Ol Nasty Spins on Starburst.
Not Bad/Odd enough..
The Slots won’t even Start.
Starburst didn’t work (tried multiple devices) , BigBadWolf etc
…and those good ratings here + those hyper fake seeming ”Best Casino Ever” texts , god damn.
I regret every single Cent of those 10€ i left there.
Everyone who is thinking about joining this joke of a casino….no.
Waste of time.
After reading all those terms & whatnot (what u should really really do before u even think about joining btw) , i would almost say that this is one of the most obvious ripoff casinos out there (won’t come back 4 the 100 spins tho lol)
And so, my first experience here. I was attracted to tournaments that are free and work on all games and not like in other casinos – on one specific game. After reading all the conditions I wanted to make a deposit for the first bonus, but could not do it, my card did not pass for a deposit. Unfortunately, the first bonus is not available for the skrill system – and I wanted to take exactly the first bonus and see how tournaments and loyalty work. Very responsive support staff helped me, as a result I was able to make a deposit through the ecopays system.
The result of my game in this casino:
very pleasant and courteous support manager
with a deposit of 25 I got 74 euros like withdrawal
I switched to a new planet and opened several bonuses at once
took 14th place in the tournament, it’s ok for that small deposit
Most of all I liked the fact that you can buy bonuses and spins in the casino for casino local currency. It just accumulates on your account while you play. I would like to see thunderkick – as my favorite provider and maybe some additional payment methods. And so – I like everything very much, the design is really chic, it’s true.
Hi iggypop99,
Please private message me your casino username so that we can ask The Casino Rep to look into your account.
This casino is really bad.
They changed their terms from 3€ max bet to 0.50€ PER SPIN max bet after I had already started playing my 1st deposit bonus- the same day the were posted here.
I then finished my wagering, a week ago, and the money is still stuck in my account.
Sent my documets the same day but nothing has happened since.
They say their “security” department is checking this but it’s just a stalling game.
Just my 2 cents.
Newer seen a design like this before. It’s looks like a world from avatar galaxy or something like that.
For single deposit of 30 eur i’ve receive 5 levels and 5 (!!!) bonuses on lvl up. Was small and fast withdrawal of 90 eur.
Funny, you can buy in shop for points iPhone or Trip to space ^_^
For players from Finland,sign up bonus is 100% not 200%!
Very clear design!
What can I say? They accept players from Singapore, that’s great!
+ really great design
+ cosmic casino futures
+ for 35 usd deposit I’ve got 6 no deposit bonuses and loyalty points fantastic!
+ amazing shop
– strange welcome bonus program
– max bet is 0.50 on first deposit and after 1 usd.
– i have wagered my bonus in two days, 600 usd cashout
– not good document upload system
What can i say? sure i will play here, i wanna look deeper in those planets
This casino design fckgng awesome, loyalty system can blow your mind.
Deposit 25 on welcome bonus
Withdrawal after fast verification 830
Never seen like this beautiful casino before
Thanks