El Royale Casino offers a sleek and modern take on art deco, all wrapped in shades of pink and black. It is a sister site to Red Dog Casino and Slots Empire, so you’ve probably figured it comes loaded with games from Real Time Gaming.
It greets all its new customers with quite hefty welcome packages, but it still remains to be seen whether they really do have something unique to offer.
Let’s pop the hood open and check whether they are worthy of your attention, shall we?
Promotional Offers
Do you consider yourself as a bonus hunter? If the answer is yes, this may not be the right venue for you, as the accent here is not on the plethora of different promo offers and bonuses. It’s not that there aren’t any, it’s just that their main focus is on other aspects of online gambling…
…but they will still greet all their new customers with a generous welcome package. The First Deposit Deal comes in the form of a match deposit bonus, coupled with some casino spins thrown in for good measure, but these can only be used on one game.
The Second Deposit Deal is similar but it omits the extra spins, while the Welcome Mix offer is quite similar to the first one. You can also opt for the Welcome Spins which features just the casino spins without the match for your cash deposit.
Besides these, you might also try your luck with the Welcome Boost or one of the special offers: Today’s Special, 24/7 Event, All Inclusive Pass, Event Of The Month, and Spins Party.
Even though these are all quite tempting, we couldn’t help but notice that there is no loyalty program, VIP club, or any other similar incentive to reward the most loyal customers. We hope this will change in the forthcoming future, as we wouldn’t be surprised to see new players come and go…
Sign Up/Reload Bonus - Highroller
230% up to
$23,000
New Customer Offer. T&C’s Apply. 18+.This offer is not available for players residing in Ontario. New Customer Offer. T&C’s Apply. 19+. Play Responsibly. VIP Cryptocurrency Offer. 230% Slots Bonus. Max bonus amount: $23000. Min dep: $1000 for BTC, LTC, ETH, BNB, XRP, DOGE, SOL, USDT, USDC. Valid 3 times. WR: 35x(Deposit+Bonus). Max bet: $10. Max PO: 30xDeposit. Games included: Video Slots, Keno, Scratch Cards, Board Games.
- Wagering Requirement: 35 x ( bonus + deposit )
- Code: TRUECROWN
Sign Up/Reload Bonus
230% up to
∞
New Customer Offer. T&C’s Apply. 18+. This offer is not available for players residing in Ontario. New Customer Offer. T&C’s Apply. 19+. The minimum deposit: $10 Neosurf, $20 BTC, $20 LTC, $20 ETH, $20 BNB, $20 XRP, $20 DOGE, $20 SOL, $20 Flexepin, $30 CC, $40 USDT, $40 USDC. The maximum bet: is $10. Max Cashout: 30x deposit. Valid 3 times.
- Wagering Requirement: 40 x ( bonus + deposit )
- Code: ROYALSHOW
Games
Once you reach the games lobby, you will be greeted by a fairly simple interface where you can search for specific titles, try out the Latest or Popular games, or simply try one of the four categories: Slots, Poker, Table, and Specialties. Keep in mind that all the games are supplied by Real Time Gaming, so it’s fair to say that it’s one modest lobby.
Slots
Sevens & Stripes, Achilles, Aladdin’s Wishes, Ancient Gods, Asgard, Aztec’s Millions, Aztec’s Treasure, Basketbull, Bigshot, Boy King’s Treasure, Bubble Bubble, Bubble Bubble 2, Builder Beaver, Bulls & Bears, Bunko, Caesar’s Empire, Cai Hong, Cash Bandits, Cash Bandits 2, Cleopatra’s Gold, Coat Of Arms, Count Spectacular, Coyote Cash, Crystal Waters, Derby Dollars, Diamond Dozen, Double Ya Luck, Dragon Orb, Dream Run, Eagle Shadow Fist, Enchanted Garden, Enchanted Garden II, Eternal Love, Fame Fortune, Fantasy Mission Force, Field Of Green, Food Fight, Football Frenzy, Fruit Bowl XXV, Fruit Frenzy, Fu Chi, Fucanglong, Funky Monkey, and many more.
Poker
7 Stud Poker, Aces & Eights, All American Poker, Bonus Deuces, Bonus Poker, Bonus Poker Deluxe, Deuces Wild, Double Bonus Poker, Double Double Bonus Poker, Double Jackpot Poker, Double Double Jackpot Poker, European Slot Poker, Jacks Or Better, Joker Poker, Loose Deuces, Mystery Bonus Poker, and Sevens Wild.
Table
Baccarat, 21 Blackjack, Caribbean Draw Poker, Caribbean Hold ‘Em, Caribbean Stud Poker, Craps, European Blackjack, European Roulette, 21 Face Up, Let ‘Em Ride, Match Play 21, Pai Gow Poker, 21 Blackjack Plus Perfect Pairs, Pontoon, Red Dog, Suit ‘Em U 21 Blackjack, Super 21, Texas Hold ‘Em Bonus, Tri Card Poker, Vegas Three Card Poker, and War.
Specialties
American Roulette, Banana Jones, Bonus Bingo, Fish Catch, French Roulette, Hot Dice, Keno, Magic 7’s, Roaring Twenties Bingo, Sic Bo, and Lucky 8’s.
Supported Devices and Platforms
In this day and age, it is mandatory to have a website that’s been optimized for use on mobile devices. Diversity is everything!
It was only a matter of time before online casinos started jumping on this bandwagon, and the number of mobile gamblers is still rising everywhere around the world, and who can blame them?
Isn’t it just super convenient to be able to take all your favorite games with you, play them anytime you want, anywhere you want, without any limitations? When you consider the fact that you can now wait in line, be stuck in a traffic jam, or relax on a park bench while scoring some cash sounds so appealing, no one really plays on their desktop or laptop machines anymore.
Well…
…save for a few oldtimers here and there, right?
Even after a quick glance over the El Royale Casino website, it is clear that the site’s been made for mobile users first and foremost. Even when you open it on a laptop or desktop computer, it seems a bit odd and out of place, even a little too simple. All the options and features are quite logical and positioned where you would expect them to be.
If you consider yourself a member of a new breed of mobile gamblers, you are surely going to like it here.
Banking Methods
We all love seeing a casino that offers a plethora of different banking methods, but unfortunately, that isn’t always the case. Some casinos cater only to a select few markets and that’s often what defines which deposit and withdrawal methods they accept.
Here, the list of accepted currencies is a rather short one, as it includes only the Australian and American Dollar, but take a quick glance to the brighter side of things, and you will surely be delighted to find out that these guys also accept Bitcoin.
Once you create an account and log in, one of the first things you’d want to do is place some wagers and hope for the winnings of your lifetime. Well, in that case, you need to know about all of the accepted deposit methods, and these include the usual VISA, American Express, and MasterCard debit or credit cards, but you can also rely on various gift cards purchased by the aforementioned two, or perhaps Neosurf, if you prefer using e-wallets.
There is a minimum deposit for Bitcoin users, while there is a slightly higher fee for all other methods. These may come off as a bit generous at first, but it’s a whole other story when it comes to collecting your hard-earned cash.
First of all, the withdrawal methods are down to VISA, MasterCard, Bitcoin, and Bank Wire Transfers. Whichever you choose, keep in mind that the minimum withdrawal amount is not that generous. If you plan on winning big, you need to be well aware of the fact that the weekly limit is quite low.
Bitcoin payouts take 1 to 3 business days to be processed, while the waiting period for credit/debit card and wire transfer users is even longer, as it may last up to 5 business days.
Still…
…here comes the most tedious part! Namely, whenever you feel like collecting some of the cash from your casino account, you will have to submit several documents to prove your identity and validate your account. First, they will ask you to send a scan of both sides of your passport, personal ID card, or driver’s license as proof of ID.
They will also require scans of both sides of your credit card in order to validate your account. Last but not least, they will need some proof of your address, which means sending in a scan of a delivery bill, medical bill, utility bill or any other official document with your name, address, and date. Documents older than 2 months will not be accepted.
We understand these are measures of safety and precaution, but they can rather tedious over time, and we’re sure they will turn away many customers from playing frequently here.
| Banking Method | Deposit | Withdrawal |
|---|---|---|
 American Express | ||
 Bank Wire Transfer | ||
 MasterCard Credit | ||
 Visa Credit | ||
 Bitcoin | ||
 Litecoin | ||
 Ethereum | ||
 Dogecoin | ||
 Tether | ||
 MasterCard Debit | ||
 Cardano | ||
 USD Coin |
Customer Support
Even though you spend most of your time at an online casino without giving it much thought, customer support is a very important aspect of every respectful online betting venue. Sometimes you will need it just to get a few simple questions answered, but in some cases, you will get yourself in serious trouble where only professionals can help you.
We believe that a strong basis of any well laid out customer support is a comprehensive FAQ page. It should provide you with all the answers to the basic questions and save a lot of time both to you and the staff.
Here we have an excellent FAQ page, that’s neatly segmented into several main categories: General Questions, Deposit Questions, Payout Questions, and Promotions & Bonuses. Still, if these can’t be of any help, you will want to reach out to actual customer agents. There are three different ways of doing so.
Whichever you choose…
…these guys work around the clock, and are available 24 hours a day, 7 days per week. The slowest means of communication here is the good old email. If you are in no rush, you can send your inquiry to [email protected].
That’s all very nice, but in most cases reaching out to customer support involves a request for immediate action, so it’s great to know that there is also a live chat platform where you can type away all your problems in mere minutes.
Quite often online casinos don’t have an option for those who like to pick up the phone, dial a number, and talk to a real live person. Well, this one even has that option, and there are actually two different numbers you can call – +1 850 400 3297 and +61 1300 924 017.
Licencing
El Royale Casino is a sister site to Red Dog Casino and Slots Empire, so it comes as no surprise to find that it operates under a license issued by the Government of Curacao. Even though we weren’t able to locate the actual proof of this license anywhere on the site, we did notice that they have a page dedicated to responsible gambling.
Here you can learn more about what responsible gaming actually is, how you can experience the casino in the best possible way, and they also hold underage gaming prevention in high regard.
There are options for setting deposit limits and methods for self-exclusion, but if these are not enough for you, perhaps you could take the self-assessment quiz or reach out for professional help from organizations such as NCPG, NCG, or Gamblers Anonymous.
Restricted Countries
Countries that are not allowed to register at this online casino include:
Afghanistan, Azerbaijan, Bangladesh, Belarus, Brazil, Costa Rica, Curacao, Estonia, Georgia, Germany, Hungary, India, Iran, Iraq, Israel, Latvia, Lithuania, Malaysia, Netherlands, Netherlands Antilles, North Macedonia, Pakistan, Palestine, Poland, Romania, Russia, Turkey, Ukraine, United Kingdom
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Recent Comments
108 Comments
User reviews marked with this logo are syndicated from LCB.org
I claimed the 50 spins, but didn’t have any luck. Not a very memorable place. Seems like it took the home page a long time to load, but could have been my connection. Have to remain neutral on the situation.
pretty garbage, minimum withdrawal is 100 and takes forever, support is worthless and their president sent threatening emails when I told them I was going to dispute the charge because they were’t sending me my money, never again
Worst of the worst ! Untrustworthy site! The live chat is a joke as well. Do not trust this site with any amount of time, I will never play there again, not even with a free chip, not worth it at all. That’s just my personal opinion based off my own experience!
Didn’t have a chance, bonus said I’ve played it before but none from household have ever tried playing here, tried another email and address same thing.. so pass..
The game play is just shit! Nothing exciting happening nboring casino doesn’t keep me interested.
Just your average RTG slots casino. I used the ND bonus and had fun playing the first game GemTopia or some such name! LMAO It played really well I won enough to go on and play a few other favorite RTG slots. That is all I can really say about this casino. I didn’t make a deposit and didn’t win enough to claim with the usual high wager requirements placed on the FS bonuses.
I can’t believe these people arent behind bars this place is nothing but a scam I don’t I wouldn’t doubt it if any other games were fake I don’t know if anyone has ever gotten a Cash out from them I’m sure there are at least a couple or they wouldn’t still be in business but don’t spend your money here
slow withdrawals…delay tactics. games are fun but trying to collect winnings is a headache