About this review
Ana (Anchi) and our shared in-house network team aim to refresh casino facts, operator terms, withdrawal information and licence evidence by each month’s end. LCB forum members also share withdrawal tests.
Month-end is a target, not a completed check. See documented evidence below. We may earn commission from affiliate links.
Casino screenshots
In short: Grand Rush is an offshore online casino aimed at Australian and New Zealand players, with card and crypto deposits. It names no operating company or licensing authority, and Australia’s ACMA asked internet providers to block it in September 2021. Online casino services cannot legally be offered to people in Australia.
Grand Rush Casino plays on the old gold-rush theme with an Australian twist. It offers a mixed slot library from several smaller studios, live dealer tables, and both card and crypto deposits. The site’s own pages and banking information are written with Australian and New Zealand players in mind.
The big problem is accountability. Grand Rush does not name an operating company or a licensing authority anywhere on its website or in its terms and conditions, and we could not match it to a regulator’s register. Read the licensing section below before you deposit.
Games
Grand Rush no longer runs on Real Time Gaming, which powered it at launch. Its current games page lists Nucleus Gaming, Saucify, Rival and Betsoft. These studios are known for 3D slots, story-driven bonus rounds and i-Slots. The site does not publish a reliable game count.
You can filter the lobby by features and search by title, and the main game categories are slots, video poker, table games, live casino and specialty games.
Bandits and Bounties
Scrooges Bah Humbucks Xtreme Power Pots
Cleopatra's Coins
Tales of Time Travel
Mrs Greens Plant Emporium
Tails Of New York
Flemish Roulette
All Mine Hold & Win
Soaring Wind
Spartians
Ruleta En Vivo
Street Dogs Hold and WinSlots
Slots are the core of the catalogue. Betsoft contributes its cinematic 3D slots, Rival its i-Slots with ongoing storylines, and Saucify and Nucleus a mix of classic and modern video slots.
Video Poker
Grand Rush has a separate video poker section. Check each game’s paytable before you play, because the same variant can pay differently from one provider to the next.
Table Games and Live Casino
RNG tables include roulette and several blackjack variants. Grand Rush also offers a live dealer section with roulette, blackjack and baccarat.
Other Games
Keno, scratch cards and other specialty games fill out the lobby.
Supported Devices and Platforms
Grand Rush is designed to run in mobile and desktop browsers, so no download is needed. The site mentions iOS and Android apps, but we could not find them in the official app stores. Use the browser version.
Banking Methods
Grand Rush accepts deposits by Visa, Mastercard and other cards, prepaid vouchers and cryptocurrencies including Bitcoin, Litecoin, Ethereum and USDT. Accounts use your local currency where supported, or US dollars otherwise.
Withdrawals are more restrictive than deposits:
- Card deposits are not refunded to your card. Card-funded withdrawals are paid by cheque or bank wire, and AUD accounts can choose between wire and Bitcoin.
- Bitcoin withdrawals are only available if at least 50% of your deposits over the previous three months were made in crypto.
- The minimum withdrawal is $100, and you can request one withdrawal per week.
- Requests sit in a 48-hour pending period. Payments are processed on working days, and the banking page says payouts go out on Mondays and Thursdays.
- Grand Rush pays its own wire fee, but intermediary banks may still charge you.
- Before your first withdrawal you must verify your identity, which includes a phone check and a selfie holding your ID.
Grand Rush’s terms also forfeit balances after 12 months of inactivity (90 days for accounts that never deposited), so do not leave money sitting in your account.
| Banking Method | Deposit | Withdrawal |
|---|---|---|
 American Express | ||
 Bank Wire Transfer | ||
 MasterCard Credit | ||
 Visa Credit | ||
 Visa Debit | ||
 Bitcoin | ||
 Litecoin | ||
 Ethereum | ||
 Bitcoin Cash | ||
 Tether | ||
 MasterCard Debit |
Customer Support
Support is offered through live chat, email and the toll-free number 1800 834 497, which is listed in the operator’s privacy policy. The banking page describes a 24/7 call centre. The site does not have a working FAQ page.
Responsible Gambling
Grand Rush lets you set deposit limits and request self-exclusion through support, and you can opt out of marketing emails. Its responsible gaming page links to Gamblers Anonymous, the National Council on Problem Gambling and Gambling Therapy. It does not offer time-outs, reality checks or loss limits.
Licensing and Availability
Grand Rush does not name an operating company, company number or licensing authority on its website or in its terms and conditions, which refer only to “Grand Rush Casino Gaming Group”. We could not match it to any regulator’s public register, including the Curaçao Gaming Authority’s. In September 2021 the Australian Communications and Media Authority (ACMA) ordered internet providers to block Grand Rush for breaching the Interactive Gambling Act 2001.
Player complaints recorded on independent dispute sites mainly concern delayed withdrawals, closed accounts and reduced winnings. Under Australia’s Interactive Gambling Act 2001, online casino services cannot be legally offered to people in Australia.
Our Verdict
Grand Rush has an attractive theme and a decent spread of games. It is let down by an unnamed operator with no verifiable licence and slow, restrictive withdrawals. We do not recommend depositing here when licensed alternatives are available to you.
Restricted Countries
Countries that are not allowed to register at Grand Rush Casino include:
View all restricted countries
- Afghanistan
- Aland Islands
- Albania
- Alderney
- Algeria
- American Samoa
- Andorra
- Angola
- Anguilla
- Antarctica
- Antigua and Barbuda
- Argentina
- Armenia
- Aruba
- Austria
- Azerbaijan
- Bahamas
- Bahrain
- Bangladesh
- Barbados
- Belarus
- Belgium
- Belize
- Benin
- Bermuda
- Bhutan
- Bolivia
- Bosnia and Herzegovina
- Botswana
- Bouvet Island
- Brazil
- British Indian Ocean Territory
- Brunei
- Bulgaria
- Burkina Faso
- Burundi
- Cambodia
- Cameroon
- Cape Verde
- Cayman Islands
- Central African Republic
- Chad
- Chile
- China
- Christmas Island
- Cocos (Keeling) Islands
- Colombia
- Comoros
- Congo
- Congo Democratic Republic
- Cook Islands
- Costa Rica
- Cote d'Ivoire
- Croatia
- Cuba
- Curacao
- Cyprus
- Czech Republic
- Denmark
- Djibouti
- Dominica
- Dominican Republic
- Ecuador
- Egypt
- El Salvador
- Equatorial Guinea
- Eritrea
- Estonia
- Ethiopia
- Falkland Islands (Malvinas)
- Faroe Islands
- Fiji
- Finland
- France
- French Guiana
- French Polynesia
- French Southern Territories
- Gabon
- Gambia
- Georgia
- Germany
- Ghana
- Gibraltar
- Greece
- Greenland
- Grenada
- Guadeloupe
- Guam
- Guatemala
- Guinea
- Guinea-Bissau
- Guyana
- Haiti
- Heard Island and McDonald Islands
- Honduras
- Hong Kong
- Hungary
- Iceland
- India
- Indonesia
- Iran
- Iraq
- Ireland
- Isle of Man
- Israel
- Italy
- Jamaica
- Japan
- Jersey
- Jordan
- Kazakhstan
- Kenya
- Kiribati
- Korea, Republic of
- Kuwait
- Kyrgyzstan
- Laos
- Latvia
- Lebanon
- Lesotho
- Liberia
- Libya
- Liechtenstein
- Lithuania
- Luxembourg
- Macau
- Madagascar
- Malawi
- Malaysia
- Maldives
- Mali
- Malta
- Marshall Islands
- Martinique
- Mauritania
- Mauritius
- Mayotte
- Mexico
- Micronesia, Federated States of
- Moldova
- Monaco
- Mongolia
- Montenegro
- Montserrat
- Morocco
- Mozambique
- Myanmar
- Namibia
- Nauru
- Nepal
- Netherlands
- Netherlands Antilles
- New Caledonia
- Nicaragua
- Niger
- Nigeria
- Niue
- Norfolk Island
- North Macedonia
- Northern Mariana Islands
- Norway
- Oman
- Pakistan
- Palau
- Palestine
- Panama
- Papua New Guinea
- Paraguay
- Peru
- Philippines
- Pitcairn
- Poland
- Portugal
- Puerto Rico
- Qatar
- Reunion
- Romania
- Russia
- Rwanda
- Saint Helena
- Saint Kitts and Nevis
- Saint Lucia
- Saint Martin
- Saint Pierre and Miquelon
- Saint Vincent and The Grenadines
- Samoa
- San Marino
- Sao Tome and Principe
- Saudi Arabia
- Senegal
- Serbia
- Seychelles
- Sierra Leone
- Singapore
- Slovakia
- Slovenia
- Solomon Islands
- Somalia
- South Africa
- South Georgia and The South Sandwich Islands
- South Sudan
- Spain
- Sri Lanka
- Sudan
- Suriname
- Svalbard and Jan Mayen
- Swaziland
- Sweden
- Switzerland
- Syria
- Taiwan
- Tajikistan
- Tanzania
- Thailand
- Timor-Leste
- Togo
- Tokelau
- Tonga
- Trinidad and Tobago
- Tunisia
- Turkey
- Turkmenistan
- Turks and Caicos Islands
- Tuvalu
- Uganda
- Ukraine
- United Arab Emirates
- United Kingdom
- United States Minor Outlying Islands
- Uruguay
- Uzbekistan
- Vanuatu
- Vatican
- Venezuela
- Viet Nam
- Virgin Islands, British
- Virgin Islands, U.S.
- Wallis and Futuna
- Western Sahara
- Yemen
- Zambia
- Zimbabwe
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Bait and switch me on 2 welcome codes and I surely won't send any funds. Support was nice, but said I had multiple accounts. They weren't interested in seeing the screenshot from my email. You can see my verification email, and then where they updated my account. There wasn't a second account, I have no clue what they did. When I tried to get any info, they changed the subject. Too many red flags for me.
55JOIN= deposit bonus and not a chip
70PEEK= 70 $.05 spins on Cash Vegas and not peek physique
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The overall gaming experience wasn't terrible at this casino but they got out of paying me my bonus winnings even though I met the bonus requirements. Will not play here again.
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I used to deposit here a lot, but they got super stingy with their coupons and bonuses...stating I was no longer eligible for promos. WTF they lost a depositing customer. Such a shame. They have a lot of my favorite platforms. They should treat weekly depositors good to keep them, you would think!
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This casino is okay. Much like many others in terms of slot selection. There are no free tournaments which is a bummer. I have never won big at this casino.
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Nearly beat the wagering requirements on a NDB before my luck ran out. Deposited $15 via BTC a few days later and ended up turning it into $230. Verification and withdrawal process was a little longer than my liking. I'm used to sending in my documents, getting verified, requesting withdrawal, and getting paid all in the same day. I'd say with these guys the whole process took maybe like 5-7 days, from me sending my documents in to the BTC arriving in my wallet. Really the only thing I didn't like; but if I feel like I can get lucky there again, I might use one of their deposit bonuses they send me. Aesthetic wise, it gives a little bit of an older feeling in terms of design and interface; but it runs smoothly
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I must say personally I do not recommend this casino. The games are fine, much like the other (more reputable) rivals. I recently had to reformat my phone so I lost my way of tracking where I did or didn't have an account.. Thinking I had never tried this casino, I made an account with no red flags.. but when I got signed in, I though "Hmm.. This looks familiar.." So having become aware of the do's and don'ts I decided to send customer support a quick message and asked them to please check if I had an existing account, before I played. They were polite until she confirmed there was an account.. Then I very much got the vibe, I was being accused of creating another account intentionally (Even though I immediately told them as soon as I felt I had made a mistake) Note this was one rep., it is very possible they have other techs who are not so.. uninviting.. this is just my personal experience.
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Not my biggest fan can never get customer service had to resubmit my documents 3x I just gave up
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I had a consecutive coupon balance of 870$ or something I stated they were just that they reassured me all was fine I verified asked again nothing was red flagged or anything so I proceeded to cashout they ended up canceling my withdrawal over that issue otherwise deposit between bonuses and have fun !
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The 60 free spins is expired. I also tried the other promotion and they said it was invalid too.
In reply to Hchilton46
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Hello Hchilton46,
we'll check with the casino representative regarding the exclusive offer and update you as soon as we hear back.
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Love the saucify slots. Chat service always willing to give free spins. I like it here…..alot!
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I've been playing at Grand Rush for over a year now and I have made NUMEROUS deposits during that time. I have only cashed out TWICE, and the total amount of all my withdrawals was approx. $2300. Today I made a straight $50 deposit, but I didn't win. I wanted to make another deposit, but I wanted to use a deposit match bonus so that hopefully my money would stretch a little farther this time. I've used numerous match bonuses in the past, but I didn't see any posted on their site, so I asked a rep via chat if they had any bonuses I could use, and this is how that went:
Rep:
How may I assist you today?
Me:
Do you have any deposit bonuses that I can use?
Rep:
Unfortunately your account is not eligible for bonuses
Me:
Why is that?
Rep:
This is because you have a withdrawal amount equal to your deposit amount
Me:
Whaaaaat? I KNOW I have deposited A LOT more than I have withdrawn.
Me:
Can you please add up my total deposits and total withdrawals?
Rep:
Unfortunately the system do not show us that
At that point I ended the chat, and then I went to my account history and did the math myself. Sure enough, I had 48 deposits and only 2 withdrawals, and my total deposits were 3 times more than my $2300 in withdrawals. I went back to live chat and got the same rep, thank goodness. I told him that I added everything up and that I was right about my withdrawals being less than my total deposits. So, he then he checks with his supervisor and suddenly now I'm "entitled" to a "one time" deposit match bonus for 200%, but after that I would have to made straight deposits only, and MAYBE I will start getting bonuses again. WTF, right? So, I took the deal and lost, of course, unfortunately.
There are SO many other online casinos out there that have A LOT more to offer players like me who are loyal and deposit regularly. I like Rival games, but Grand Rush isn't the only casino that has them, so I will be playing elsewhere after this b.s. nonsense.
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Probably the first RIVAL gaming site I played on, made many deposits. I was lucky enough to cash out a couple of times on free bonuses and also a deposit promo, which took a few days each time even after the first cash out and being verified. The biggest complaint I have is once I cashed out a few times, which the most was around 800.00 they would not allow me ro play with any kind of deposit bonus. That was last year and since then I refuse to spend my money in a casino that tells me they will let you know when you can play with a promo again. so really was their loss, since their are many great casinos to spend money in and without any hassles.
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I have won under 200.00 and I did cashout,but that was 4 months ago have not been any more cashout after that.
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I redeemed a $5 free chip on April 30, 2022. I met every requirement on Saturday, May 7th. I requested a withdrawal from them and was told it would be in my account in 48 hours. Today May 11 the I check on it and they wound up reversing the withdrawal without my knowledge or authorization and applied another code with a much higher wagering requirement. Beware of this.
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I have made one deposit here. Didn’t win a damn thing.
Not very fond of Rival gaming. Many, many complaints from people about slow payouts.
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Grand rush was my first experience with saucify & rival gaming. Enjoyed it and deposit every so often. Tournament opportunities aren’t really available which is a shame since it appears to be a norm for most casinos. Nothing in particular stands out. Compared it to jackpot wheel/ Jumba bet for reference. Try anything once I say. !
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I had a successful withdrawal with Grand Rush last week. Took a while for the first time but there were no problems with getting the payout. I mean honestly there are only a couple different sets of games out there and this casino sports that certain selection with Big Game, Band from Hell (personal fav), Beijing Nights, etc. I will continue to play here after my recent experience.
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I have made deposit after deposit. Only been able to withdrawal once off a free spins bonus. $100. But at least they paid. This casino is NOT an instant withdrawal type of place.
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Seems ok. A bit sketchy with crediting BTC deposits asap.
Noticed that when the markets arent booming, they hold out on crediting minimum deposits (30 min-1 hr+) until the price drops, which drops the credited amount to less than initial deposit.
Different story when BTC is skyrocketing. Those deposits are credited in lightening speed. LOL
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Worst site ive been on.Was told i would get my 730.00 but we only got 100.00 .What a joke and liers