LadyLuck Casino is a brand whose mission is to offer a top-quality and hassle-free player experience. Packed with content from one of the biggest developers in the iGaming industry, this hub is home to versatile categories of games, with a special accent on the slots collection.
Worth stressing out is that this Bitcoin-friendly hub is part of theOnline.casino group. By opening one account in any of the venues running under its umbrella, punters have access to all facilities. That’s right, with a single account, consumers can visit any of the hubs and play their favorite games.
Does LadyLuck offer any Loyalty program?
Yes, it does. No matter which of the three venues is visited, overall action is taken into account. Punters earn redeemable comp points and advance through stages.
On top of that, there’s a special section with a multiverse of promotional campaigns and packages. Daily deals, bonuses for Bitcoin users, exclusive offers are just some of the many rewarding opportunities available in this Curacao-licensed hub.
What follows is an insightful LadyLuck casino review, so stay tuned to take a closer look at its game portfolio, promotions, and bonuses, banking policy, mobile optimization, and more!
Promotional Offers
Though not mandatory, promotions and bonuses are always an excellent addition to the operator’s portfolio. That’s why LadyLuck casino didn’t miss the opportunity to add not one, but a generous assortment of deals in its lobby.
To start with…
…everything is well-organized and divided into a couple of groups, for more convenient browsing. There are “New Player Offers”, which are packed with generous portions of extra spins and complimentary cash.
Then, there’s a section with “Weekly Offers” and the one with “News and Updates”. Among the featured promos, punters can find multiple campaigns aimed at consumers who deposit in Bitcoin.
Let’s not forget to mention…
…Slot contests taking place on a regular basis, designed for fans of action-packed missions. On top of that, there’s a weekly rebate credited to the user’s account each Friday. This is an automated process, and the punter’s activity in every brand is taken into account.
Before claiming any of these bonuses and promotions, punters should thoroughly read the Terms and Conditions. Here are a couple of significant rules to keep in mind:
- Maximum bet when playing with bonuses is $5
- Introductory offers are available on the first five deposits
- Wagering requirements are within the industry’s limits
- When a promo is active, wagers are permitted on slots, keno and scratch card games are only
- All bonuses are non-redeemable
- During an ongoing promo, any winnings originating from game features activated or games initiated count as part of the promotion
- When withdrawals are requested from bonus play, the operator will cash out either the full balance on account or the maximum allowed
- Qualifying deposits for some of the promotional campaigns are slightly higher
- The hub has the right to apply reasonable charges for processing withdrawals
When it comes to the VIP scheme…
…Comp Points (CP) are earned for every wager placed in the casino. To determine the client’s loyalty level, the amount earned is taken into account. What players should know is that bets placed on Craps do not earn points. Also, CP can be redeemed for complimentary chips at the cashier at the rate of 100 points to $1.
New Customer Offer. T&C’s Apply. 18+. Max bet: $5. All offers are available on your first five deposits.
Sign Up Bonus - Bitcoin
250% up to
$250
- Code: -
- Wagering Requirement: 40 x ( bonus + deposit )
New Customer Offer. T&C’s Apply. 18+. Max bet: $5. All offers are available on your first five deposits.
Sign Up Bonus - Slots
200% up to
$200
- Code: -
- Wagering Requirement: 40 x ( bonus + deposit )
New Customer Offer. T&C’s Apply. 18+. 100 Free Spins on Mardi Gras Magic. Min deposit: $35. Max bet: $5. All offers are available on your first five deposits.
Sign Up Bonus - Casino Spins
100 Spins
- Code: -
- Wagering Requirement: 50 x bonus
What’s the Games Lobby Like?
As hinted in the introductory part, LadyLuck cooperates with one of the biggest and most widely respected brands in the industry. Holding the reputation of a dinosaur of online entertainment, Realtime Gaming has been actively supplying casinos all over the globe.
But scrolling down to the footer of the official page…
…players shall spot another developer-Spinlogic Gaming. Taking a look at the game themselves, one can get additionally confused, as they look exactly the same.
That’s because these two providers are actually one studio. They use different names based on the territory they want to showcase their products.
How about we catch a glimpse of LadyLuck casino’s portfolio?
Slots: Lucky Catch, Miami Jackpot, Asgard Deluxe, Wild Fire 7s, Spring Wilds, Paddy’s Lucky Forest, Mardi Gras Magic, Football Fortunes, Epic Holiday Party, Caesar’s Empire, Plentiful Treasure, Cleopatra’s Gold, Cash Bandits 2, Achilles, Halloween Treasures, Diamond Fiesta, 5 Wishes, Ghost Ship, Triple Twister, God of Wealth, Coyote Cash, Dr Winmore, Count Spectacular, Texan Tycoon, and more.
| Logo | Name | Paylines | Free Spins | Wild Symbol | Scatter | Progressive |
|---|---|---|---|---|---|---|
 | Enchanted Garden | 20 | ||||
 | Shark School | 50 | ||||
 | Achilles | 20 | ||||
 | Builder Beaver | 25 | ||||
 | Loch Ness Loot | 25 | ||||
 | T-Rex | 25 |
Table and Specialty Games: Blackjack, Suit ’Em Up, Face Up 21, Super 21, Perfect Pairs, European Blackjack, Pontoon, Keno, Banana Jones, European Roulette and so on.
Video Poker: Bonus Deuces Wild, Double Double Bonus Poker, Joker Poker, Double Double Jackpot Poker, Jacks or Better, Deuces Wild, Aces and Eights, All American Poker, Sevens Wild, Mystery Bonus Poker, Loose Deuces, and more.
| Logo | Name | Software | Play |
|---|---|---|---|
 | Loose Deuces Video Poker | Real Time Gaming | Visit |
Just like with bonuses and promotions…
…the navigation is smooth, thanks to the high level of organization. That’s more or less typical for all the venues supplied by this software provider. All the releases are divided into genres, so all it takes is to visit the one you like the most, and find your favorite adventure.
Also, there are additional filters based on the game type. For example, when exploring slot games, a punter can select the desired number of reels, symbols (bonus, progressive, floating symbol…), or the number of hands in case of video poker.
Judging by the list…
… the selection of slot games is extremely versatile, encompassing stories for all profiles of consumers. Both newbies who are just getting started with online entertainment and users whose knowledge of skills and techniques is on the upper level can find something suitable for themselves.
All popular topics are covered, allowing punters to explore outer space, exotic destinations, deepest and darkest corners of the ocean, and much more. The same goes for the selection of features.
Anything missing?
Unfortunately, LadyLuck casino doesn’t offer any sort of live games. Realtime Gaming doesn’t develop any products from this genre, which explains why there aren’t any in the operator’s portfolio. On the other hand, there’s a separate corner with Progressive games.
Finally, if a punter is curious to have a couple of spins without having to deposit immediately, no problem. This Curacao-licensed operator allows demo play, so feel free to use it, see the atmosphere, and then decide which title to play in real money mode.
Upon clicking on any of the games, a player is presented with a couple of rules so to get a picture of some key features and overall gameplay.
Supported Devices and Platforms
Like any other content supplier which sticks to its reputation, LadyLuck casino also made sure to optimize its platform to be compatible with a variety of gadgets.
Be it desktop or a mobile device…
…players will be delivered excellent visuals and immersive gameplay. Adapting instantly to all types and sizes of screens, this USA-friendly online casino works flawlessly across all Apple and Android gadgets. Provided that the internet connection is stable, players will be able to launch the desired game or explore promotional activities while out and about.
Banking Methods
Upon registering in LadyLuck casino, players shall encounter a fine selection of payment methods both for depositing and withdrawal.
Credit and debit cards aside…
…the operator offers Paysafe card, Neteller, ecoPayz, and other more or less common options. In addition to this, Bitcoin is displayed as well. Processing time depends on the selected method. It varies anywhere between instant up to 10 business days.
Is there any ID verification procedure?
To be able to withdraw money, a consumer is required to verify his/ her identity. Also, a player needs to make at least one cash purchase to be able to cash out. As explained, that cash purchase is for validation purposes only, and can later be withdrawn with zero wagering requirements.
Regarding the verification documents…
…the requested data may include copies of government-issued photo ID, recent utility bills, credit cards, a signed purchase history, as well as a photograph of a client holding any of these documents.
Furthermore, in some situations, notarised documentation may be demanded. If a consumer fails to provide the required documentation within 14 days of LadyLuck casino’s request, the account may be closed and balances forfeited.
For those who opt to make a deposit using BTC…
… the verification procedure is slightly different. A punter needs to obtain a unique verification number from the support department. Then, a customer should submit it along with two selfies- one where the consumer holds his/ her ID and the other where the consumer holds the unique verification number.
Pay attention to the following rules:
- A punter may withdraw any profit made by wagering the bonus chips but, when the request is processed, the chips themselves will be removed
- The operator reserves the right to cancel a punter’s membership at any time and without notice
- All wagering and account balances in this venue are conducted in US Dollars (USD), however, purchases with any other currency are accepted but converted to USD at the bank’s current exchange rate; in such a situation, the operator is not responsible for any accompanying currency conversion expenses
- In case a player’s casino account is dormant for a period of 180 days, the balance will be reduced to zero; if a punter wants to reinstate the fund, he/she should get in touch with the support department
| Banking Method | Deposit | Withdrawal |
|---|---|---|
 Bank Wire Transfer | ||
 MasterCard Credit | ||
 Visa Credit | ||
 Visa Debit | ||
 Bitcoin | ||
 Litecoin | ||
 Ethereum | ||
 Bitcoin Cash | ||
 Tether | ||
 MasterCard Debit | ||
 USD Coin |
Customer Support
No matter how well-explained things may be, there’s always room for some misunderstandings. That’s where customer supports steps in, helping punters solve the issue as efficiently as possible.
To communicate with the assistance department of LadyLuck casino, players have two options at their disposal- live chat and e-mail. There’s no phone support, but the live chat department is maximally efficient. When contacted, they responded within a couple of seconds.
What happens if a player cannot resolve an issue with the support department?
Being a Spinlogic Gaming-powered casino, this operator offers an alternative service for mediation. There’s a link to CDS Corporation, which is an organization specialized in resolving disputes. As stated, the process usually takes three weeks, but sometimes even longer, depending on the problem itself.
Speaking of further assistance…
…in case punters want to manage their gambling habits in a more responsible manner, there’s an option to set deposit limits. In addition to this, punters can seek advice with GamblersAnonymous.
Licensing
Regarding the license, the website itself doesn’t feature any visible licensing seal- at least there weren’t any at the time of our visit. But, TheOnlineCasino, the group which runs this betting venue, Red Cherry Casino, and TripleSeven casino is approved by Curacao.
Links
N/A
Conclusion
Having visited every single corner of LadyLuck casino, the time has come to summarize the impressions and see how things stand.
To start with the advantages…
…this entertainment venue offers a diversified selection of games, making the catalog attractive to all profiles of consumers. Fans of digital one-armed bandits have lots of options at their disposal, and so do consumers who prefer video poker or blackjack.
Furthermore, the assortment of promotional activities is more than impressive, catering to the needs of even the most demanding clientele. There are even special packages for those who cannot make up their mind, so they can have “a spin here, a hand there, a roll of the dice” to evaluate what fits their preferences.
Additional incentives and perks come with the VIP club, where a client’s activity from all venues is measured to determine one’s VIP ranking. Cross-platform optimization is of fine quality as well, confirming that the hub knows what modern-day consumers seek.
From another point of view…
…live-dealer games are missing. That’s due to the venue being sponsored by a single provider only, who is focused on developing other game genres. Plus, one form of customer support is missing, and the spectrum of tools for responsible gambling is relatively modest.
All in all, LadyLuck casino is a brand with fine potential and a noteworthy offering but does have a couple of imperfections. Provided that those are eliminated over time, this place could easily become a must-visit destination.
As usual, always take time to go through Terms and Conditions before opening an account in any online casino. Gamble responsibly!
Restricted Countries
Belgium, Costa Rica, Curacao, France, Germany, Netherlands, Netherlands Antilles, Switzerland, United Kingdom
Recent Comments
68 Comments
User reviews marked with this logo are syndicated from LCB.org
Like it so far haven’t won enough for a withdrawal so not sure if the payout process works easily but hopefully I will be able to try it soon
I don’t really like this casino and haven’t had much luck here. They offer some good bonuses though. Go and check it out and see if you are successful and Good luck if you choose to.
Well the lady brings you luck and this one has 8nstant cashouts which I absolutely love. The bonus is àwesome and the format is k8nda cool. The lady is oñe of the hidd3m càsinos we all need to check out and make famous. I hope y9u all play and enjoy this one. Have funs everyone
it does not payout at all, not even little tiny bets, it’s a waste of time in my opinion. i’m not a fan, i have better luck throwing my money in a gutter and waiting 3 cities over for it to show up in another gutter.
Hello crobichaud. Could you please send us your Casino Username via private message so we can reach out to Casino Rep in order to help you. Thank you.
I liked all the games they had. It’s a very easy to get setup and go.
Was not i.preesed at all. Did not hit a si gle penny. Plus same machines as most if the others. Good luck with that 10$ chip. Mi ne went too fast
My verification took a week, I turn the final document by friday, they carry it until Monday, deff the attitude casino, if they hesitate to pay small, there is no reason to believe they pay big
I like this casino so far. They have daily slot free roll tournaments. Great bonuses. A very nice platform and a great selection of games. They have a great look. I feel this a very good casino. I didnt speak to customer service. Depending on how they are will depend on if they are great or just good.
Honestly I do like this casino a lot Including it’s sister Casinos they rock as well looking forward to playing more on the casino when I get the chance to
Immaturseven37
Nothing special. Average RTG casino, and the $10 no dep bonus was gone in 3 minutes.
I did not enjoy playing at this casino one bit. The site didn’t seem like it was well laid out. Waste of time and money there. But I guess when you didn’t have a good experience to compare it to then you don’t realize how bad it is. But after playing it a lot of other casinos now looking back it was a bad casino
Like the games and the customer service was great fast response and they know what there talking about fast payout and great extras.
I was going to deposit but was turned off by the communication. Nothing major just a bit off putting. ‘You never get a second chance to make a first impression’ as the saying goes.
Great tournaments daily. And lcb approved two very important things trust me!! Try em out! Good luck!
Chip and a chair…
It’s another All sport casino but this one has sister casinos that when I signed up offered quick registration for all of them at one time with separate no deposit bonuses. I wasn’t lucky with any of it still haven’t made a deposit for withdrawal from here or the sister casinos. I would recommend making an account with these I’ve seen nothing but good reviews on them
I couldn’t woman anything here but I still like this one quite a bit. I have no idea why because I usually hate the ones I lose at but not today lol
Got the free chip and tried it out. Nice site and generous freebie but overall nothing stands out.
Very similar to all the other casinos they are partnered with just with a different look. Same games, customer services, and your accounts linked. Do not recommend
This casino gives you false Hope’s it will never let you win on your playthrough.
Lady Luck casino was pretty much like all the other casinos. I will give it props for having more bonuses, I’m always surprised to see that I get a free bonus from this chain of casinos. Getting verified was pretty easy. Customer service is attentive and always online which is always a bonus in my opinion. They are also friendly as well. Overall I would definitely recommend this casino To family and friends. Try out it’s sister casinos as well.
Very attractive site with catchy name too. But it needs to be more navigation friendly for players. They need to catch up with latest slots too.
LadyLuck Casinos is a great site that other players should try. It may not be the best site that I’ve played on but they guarantee you a safe and fun playing experience. Though their game roster is not as extensive as other sites, the games they have available are really impressive.
Very pretty, nice sign up bonus. Would really like to hear about someone who has withdrawn from here.
I haven’t had much luck at this casino and even though loyalty points are accumulated throughout the group, I always prefer keeping things separate and without any complications. My 1st withdrawal took very long and verification was more complicated and time consuming than I expected. My view is that there are much better RTG casinos with more generous promotions and better customer support. Game variety is also not great. Hope this casino improves over time.
Do not waste your time this casino group are pathetic. Won on a NDB but was refused bc was told I had several accounts but yet they have 3 separate casinos. I didn’t know you had to only have 1 for ALL 3. ESP before triple 7 came out. Spoke to a rep prior to winning and had the other accounts closed to have just one and asked specifically if there was ever going to be an issue was told no. Well triple 7 came out signed up won and then refused payment for the same reason. Then was told that the fraud department would get back to me well that has never happened. It’s been 5 months.
Well I have account with all 3 but they are linked together
This chain of casinos are just ok to me. They have a million bonuses to choose from but one of the major things I don’t like is that bonuses are claimed the entire chain thru. For example if you have a code for 50 free spins on such and such game from Red cherry and you redeem it and then get another email from 777 or LadyLuck casino for 50 spins on the same game you will not be able to redeem it because you claimed it at Red cherry. This is the first I’ve encountered of this bonus restriction. Typically you can collect the same bonuses at each of the casinos in a chain. Not this one. Your balance also travels casino to casino site with you so I guess I’m failing to see what the point of the three sites are because they have all the exact same games
I had opened account on this casino few months back. But I could not play at this casino because I did not receive verify e mail. I tried many times but it did not work. I contacted their support but still my e mail is not verified .I do not know what to say about this casino. normally If this happens casino support staff solve this kind of problems but this casino could not solve it.
when i played there it was not hitting at all. i redeemed a no deposit bonus and it didnt last long. it did have quite a few games to choose from just wish the slots were a little looser. i may try and deposit and see how it goes.
Its resolved but my Wife was having a heck of a time getting them to process her cashout. Made me a bit uneasy. I’ll give it some time and see if this was because it was her 1st one
definiteyly seems to me like the better of the newer casinsos with the same games.. esxtra no deposit bonuses regularly emailed.. still havent cashed out but seems to have better bonuses with deposits than most others..
Looks like a decent casino although had a hard time getting email for verification. Finally did and ended up using a coupon they sent in email. Play was ok.
Just the same old RTG casinos. Nothing new or different. Don’t like the fact that it gets linked to red cherry casino. Would have preferred to keep the two accounts separate. Hoping the third part to the team will make it better
Not a horrible casino to play at. I like Real Time Gaming software, though, so if your not a fan of RTG you won’t like this place. I used the no deposit bonus and played for quite awhile. I wasn’t able to cashout, but just the fact that they offer a free sign up chip scored them points in my book. Will definitely keep Lady Luck on my list of casinos to deposit in when I get bored every now and again.
Its okay, average RTG casino with good website, no problem for use the $10 NDB, but, i feel it consumes soooo fast, and most games are restricted, speciality too, so, impossible to cashout only with slots and 10
I don’t love this brand of casino . I thought the no deposit bonus could of been a bit more . But thanks anyway .I really didn’t last long enough to give a honest rating . But it’s not until you have gone through all the casinos processes . That you can judge them or rate them on their performances.
But there wasn’t anything I didn’t like here.
My biggest complaint here is that with this casino group they treat comps like free chips so max cashout is $100…Honestly this is probably the worst comp program I have ever seen. There are others that have no restrictions whatsoever on comp withdrawals.
I made deposit, i won and received my withdrawal from this casino..The documents accepted in few days so i had any issue with them..I enjoyed a lot with their slots..Good luck to all
Having nothing but problems getting the verification complete I have resent 20 times and still no email.
I did find myself enjoying playing at LadyLuck and was able to play off my NDB for quite some time. However, I never made an actual deposit nor withdrawal for that matter so I can not speak to that side of things. All in all it was ok and I will keep an eye on it to see if it begins to prosper or fall.
Very disappointing. I deposited here to get the $10 day for two weeks worth of spins. After I lost my deposit bonus, I asked the cashier to give me the code for the $10a day for 2 weeks bonus. She even clarified to me that I must have made a $35 deposit in order to receive I assured her I did. She gave me a code and I put it in . To my surprise it was storm lord’s ..I thought it was wired because at red cherry casino where I had also played this same type of bonus and that casino is this casinos sister casino. I thought it was wired because at red cherry it was the Mardi gras game for 2weeks. Nonetheless Ii okayed the gamesa d lost . I cone back the next day only to find out that she gave me the wring code. Even after casino staff looked at our conversation they put the blame solely on me and said I had put the code in fir storm lord’s before they gave me any code . Which isn’t true. Whyy would I ask them to give me a code and waste everyone’s time ? And you can clearly see what we t down they made the mistake and didn’t honor me. I won’t okay here until they make it right.
I felt like I was being tricked into believing in LadyLuck at the beginning of my play. I was constantly hitting on Snowmania. But the wins remained to be the same over and over. Then the wins changed for the worst. So I changed to God of Wealth. The same role was played. Try to win only to Lose. I feel that the wagering was too high, especially for the welcome bonus with only 10 spins. I will wait until the casino is around for a minute.
Hi @CashIsKing,
Thank you for your feedback regarding LadyLuck.casino and RedCherry.casino I’m sorry to read that you did not enjoy your experience with us.
However can you send us a DM with more detail regarding your issue as looking at the account we have for you, you have never attempted to withdraw from either of our brands so just want to double check this.
Look forward to hearing from you soon.
Kindest regards,
TheOnline.Casino Team
Not really a fan of this casino nor it’s sister site Red Cherry. There are a plethora of RTG sites and this one fares low on the list. Especially the delayed withdrawals.
i like it , as do i like any of the casinos im able to win right from the start, then after that we shall see how the withdraw process is going to be. from what i see other players have nothing to complain about yet. so i will keep you posted and we shall go from there. good luck
Awesome casino with great bonus and many games! Works fine in Sweden and in happy so far!
I haven’t seen anything from this casino that is all that special or amazing just yet. I like theonlinecasino group though. I think they have some amazing potential and the unified login is cool. as for this casino though. I’m still waiting for the unique shining element that helps it stand out from the rest like it that offer the same games.
I registered the account with the casino and have used their $10 no deposit bonus. Made a playthrough and request withdraw $86 from that! Let see how they handle The pay out to the LCB member!
Hi @Typical123,
Thanks for your feedback.
LadyLuck is 2nd casino to launch from TheOnline.casino group. Our first brand was RedCherry.casino. The concept of TheOnline.casino is to bring you multiple casinos within one account.
Your account with TheOnline.Casino gives you full access to all our casinos. You can play in any of our casinos and play any of our offers without having to create and manage multiple accounts.
All your action across all our brands is combined to give you group rewards. Your VIP level, cashback and comp points are also combined across all the brands.
Hope this helps.
TheOnline.Casino Team
Never been to this casino but said it said I had an account when I went to register. Must be related to some other casinos, as it says its brand new and I certainly haven’t played here before. When I tried to use my normal username, it said my account is locked, again making me think its part of a group of casinos. There are only a couple reputable casino groups that I closed my account at, so I’m thinking this one might be sketchy.
Registration and bonus claim was ok ,but i had to choose bonus from there list .The only no deposit bonus was for 10$
it did not last long on the RTG games.