Riding high on a nostalgia trip, Lucky Creek Casino brings back images of the old West, hailing from small and dusty town, somewhere in Colorado. Perhaps it’s best to quite what the very makers of the casino have to say, just to provide you with the exact image they had in mind:
“For many years, our Lucky Creek was the best kept secret of “colorful Colorado”. Yip, we saw folks rushin’ straight past from the ol’ Sutters’ Mill to Pike’s Peak in our corner of the world… but we kept mum and kept the gold intact – and now all our patrons are laughin’ all the way to the bank.”
As you can see, even the language is period correct, and if you take a glance over the site design, you will notice that it isn’t something to write home about, but the layout is incredibly user friendly and easy to use and navigate.
The venue operates under a license issued by the Government of Curacao and comes jam-packed with some cool games from Rival Gaming, BetSoft, and Saucify. There are promo offers and bonuses for each and every player, and the customer support is nothing short of top shelf.
Payment options are plenty, but we’d love to see some sort of loyalty program to award the most frequent customers.
Without further ado, let’s dig a little deeper to check whether we can strike any gold with these guys, shall we?
Promotional Offers
Let’s start off with a very generous welcome package that awaits all new customers as soon as they sign up for an account. It actually comes in the form of a match deposit bonus, and they have even thrown in some extra spins that can only be used on one game.
Besides this, they have various seasonal and limited time offers that are guaranteed to provide you with increased chances of scoring big wins.
Casino Spins - Exclusive
50 Spins
New Customer Offer. T&C’s Apply. 18+. US Ok! Allowed countries for the bonus: Available to USA and Canada only (except Ontario). 50 Free Spins on "Great White Buffalo". How to claim the bonus: New players need to sign up from our LINK, Register an Account, Click on Cashier, and Thereafter on Bonus, Enter the Bonus and your spins will be credited. Max cashout: $/CA$100. Game contribution towards the wagering requirement: Slots game contribution to wagering is 100%. Once credited when does the bonus expire: It does not expire - it will remain on the player's account until it is played down. Promo offer valid: 02nd July 2023. Max bet amount for no deposit bonuses: $100. Need to register a credit card to claim no deposit? No. Min deposit needed in order to cashout winnings: Yes - $/CA$20. Is the bonus cashable: Yes. Is the ND available on download &/or instant play version: Both. Is No deposit available on mobile: Yes.
- Wagering Requirement: 60 x bonus
- Code: LCBGWB
Sign Up Bonus
200% up to
$/€7,500
+ 30 Spins
New customers only. T&Cs apply. 18+. Plus 30 Free Spins on Big Game. Minimum Deposit: €/$20. Max Bet: €/$5. New players are restricted from using match offers on their first 3 deposits at any of the casino’svideo poker and table games.
- Wagering Requirement: 60 x bonus
- Code: 200GETLUCKY
Games
This is where the casino shines the brightest, as it offers a wide array of different games, segmented into four distinct categories: video slots, table games, video poker, and other games.
You can search for games by title, or you can use the filter options, which include elite, jackpots, free spins, and different numbers of paylines.
Slots
Zodiac, Yeti Aunt 3D, Yak Yeti And Roll, Worlds At War, Wolf Street, Wishing Cup, Windy Farm, Wild Wizards, Wild Berry, Whale O’Winnings, Weekend In Vegas, Vintage Vegas, Vikingdom, Viking Voyage, Under The Sea, Under The Bed, True Illusions, Trick Or Treat, Traces Of Evidence, Tomahawk, Tiger’s Claw, Thunderbird, Throne Of Gold, The True Sheriff, The Tipsy Tourist, The Slotfather Part II, The Prize Is Right, Magic Shoppe, The Last Pharaoh, The Golden Owl Of Athena, The Glam Life, The Angler, Ten Times, Ten Suns, Tanzakura, Tales Of Time Travel, Tails Of New York, Swinging Sweethearts, Sweet Success, Sugar Pop, Sugar Pop 2: Double Dipped, Stones & Bones, Stampede, Spirit Of The Wild, Spinfinity Man, Spartians, Small Soldiers, Sirens’ Serenade, Sin City Nights, Silver Unicorn, Show Me The Honey, and many more!
Table Games
Vegas Strip Blackjack, 3 Card Poker, Single Deck Blackjack, Punto Banco, European Roulette, European Blackjack, Atlantic City Blackjack.
Video Poker
Rocket Jacks Poker, Triple Bonus Poker, Joker Poker, Jacks Or Better Poker, Double Double Bonus Poker, Double Bonus Poker, Deuces Wild Poker, Deuces & Joker Poker, Bonus Poker Deluxe, Bonus Poker, Bonus Deuces Wild Poker, and Aces & Faces Poker.
Other Games
Super keno, Power Ball Keno, Lucky Scratch, Keno, Captain Keno, and Berry Picker.
Supported Devices and Platforms
It’s unimaginable to visit an online casino that isn’t optimized for mobile devices. Such venues are better off dead, as the majority of players nowadays prefer playing on their smartphones and tablet devices. These are much more convenient than their desktop counterparts, and it feels great being able to play all your favorite games and score some cash whenever you want, anytime you want.
This one looks and feels great on both platforms, and we believe that it’s been designed with mobile users in mind from scratch. It’s also much easier to use, as all the options and features are only a few clicks away, and it’s all so intuitively laid out, you won’t have an adjustment period at all.
Banking Methods
As they say on their website, they like to keep it simple out there in the ol’ West, despite the fact that most players like seeing as many different banking options as possible, especially if a casino aims to cater to numerous international markets.
If you’re from the US, you can use Mastercard and Visa credit, debit and gift cards as a means of payment. Other options include prepaid vouchers, Bitcoin, and Vanilla prepaid.
Players from Canada can use Skrill e-wallet, Skrill Visa, Skrill Mastercard, EcoCard e-wallet, or Bitcoin to place some wagers before playing.
Those who hail from Europe seem to have the widest array of options at their disposal, including Visa credit and debit cards, Skrill Visa, Skrill Mastercard, Skrill direct bank transfer, Neteller, PaySafeCard, EcoCard e-wallet, and, of course, Bitcoin.
It’s a whole different ball game when it comes to making any withdrawals from your casino account.
If you’re from the States, you better arm yourself with patience. Lots of it. The fastest way is to use Courier Check via FedEx, as it will take 5 business days, and will also come with a fee. If you prefer payments to your credit card, it will take from 6 to 8 business days, but it will cost less. If you want a check sent via regular mail, it may take up to 21 business days, and also comes with a fee.
Canadians can also rely on checks sent via FedEx or regular mail, with the same transaction costs, or they can have payments sent to their credit cards, but the fee is slightly higher.
We strongly suggest you use Skrill e-wallet, Skrill Visa, Skrill Mastercard, Ecopayz e-wallet, or Bitcoin, as these are received instantly as soon as the payment is processed.
Players from Europe can also rely on checks and payments to credit cards, along with the aforementioned e-wallet and cryptocurrency options, but they can also use Neteller to withdraw cash.
| Banking Method | Deposit | Withdrawal |
|---|---|---|
 American Express | ||
 Bank Wire Transfer | ||
 Check/Cheque | ||
 MasterCard Credit | ||
 Visa Credit | ||
 Visa Debit | ||
 Bitcoin | ||
 Litecoin | ||
 Ethereum | ||
 Bitcoin Cash | ||
 Tether | ||
 MasterCard Debit |
Customer Support
Customer support is one of the most important elements of each and every online casino. Some people play for years with no troubles whatsoever, but you never know when something might go wrong and you’ll need some help. It doesn’t have to be some terrible issue, you might just have some questions to ask, and they’d better be answered, right?
Well, we strongly believe in a properly laid out FAQ page.
If done the right way and segmented neatly into comprehensive categories, these help you out, save you great volumes of time, and save you from being frustrated while trying to contact the casino staff. Unfortunately, that is not the case here, as there is no FAQ page to turn to, so you will just have to reach out to the customer support agents each time you have an inquiry or an issue that needs to be resolved.
The slowest way of reaching the staff is by writing a good old email. They insist on being available 24/7, 365 days a year, but the question is how long will you be waiting for a reply. Actually, there are four different addresses you can send your inquiries to, it all depends on what aspect of gambling you need to address. If you have a question for the customer support, write to [email protected],, and if it’s something to do with banking options, then send it to [email protected].
Do you need to complain about an issue? Address your inquiry to [email protected]. If you want to know more about loyalty programs, then write to [email protected]..
It all can get pretty tedious, especially if you are simply too impatient to wait for a reply, so why don’t you speed things up and talk to a customer support representative by using the live chat platform.
Still not good enough for you? Well, you can also pick up the phone and dial 888 595 5835 if you want to talk to a real, live person. This is an international toll-free number for all customers.
Licencing
Lucky Creek Casino is owned and operated by Gamesys Technology NV, a company that’s headquartered in Curacao, renowned for top quality online betting venues. The site has a license issued by the Government of Curacao, and they have quite a resourceful page on responsible gaming, which means they care greatly about all of their customers.
They won’t accept any players under the age of 18, and they also carry a certification from ICRA (Internet Content Rating Association). This site makes use of very sophisticated verification systems in order to avoid any underage gambling taking place.
On the aforementioned page dedicated to responsible gaming, you will find a wide array of guidelines that will prevent compulsive gaming, along with a list of various organizations that are known for providing professional help in such cases, including Gamblers Anonymous and the National Council on Problem Gambling.
Restricted Countries
Countries that are not allowed to register at Lucky Creek include:
Afghanistan, Aland Islands, Albania, Alderney, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo Democratic Republic, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macau, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Federated States of, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russia, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia and The South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Vatican, Venezuela, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe
Recent Comments
163 Comments
User reviews marked with this logo are syndicated from LCB.org
Today I recieved my bitcoin funds from Lucky Creek. Thank u lcb
Kevin
My withdrawl status went from pending to flushed ! LCB thank you for being an advocate for us players. Lucky creek thank you for understanding and making things right! I will be back playing asap !
@kkilbane – here’s the reply from the Lucky Creek Casino Representative (he couldn’t post a reply here due to some technical issues, so he asked me to do it on his behalf):
“Dear kkilbane and LCB Members
First and foremost, we would like to thank you for your feedback.
kkibane, I can confirm that your withdrawal has successfully been processed, please allow the allocated time frame for the funds to reflect.
We do apologize for the inconvenience caused but do thank you for your patience and understanding in this regard.
Congratulations on your win and we hope that lady luck does not leave your side.
Kind Regards
Lucky Creek Support Team”
@kkilbane – please send me your casino username in PM inbox and we’ll contact the casino regarding your withdrawal.
Lucky Creek has a great selection of games 5/5 and bonuses 4/5 be careful any deposit match bonus over 100% has a max withdrawl . Graphics 5/5 . Here are the negatives : Withdrawls 1/5 My personal exprience has been aweful . For example just recently requested a $450 withdrawl on May 9th . I have called customer service twice last week and twice this week with no result ! My withdrawl is currently in pending status . In the last two months bitcoin withdrawls have been a nightmare . As a gold tier/vip member you would think they would want to please players like myself who spend alot of money at this particular casino. Why have terms and conditions if you will not follow them . This casino could be a 5/5 if they at least paid out within 7 days .
@ David Lewis – We’ve sent an email to the Casino Representative regarding your complaint. Keep you posted.
Don’t give me excuses as to why you can put in writing, in an email sent directly to me, the I have qualified for a free $10 and then refuse to honor it because of POLICY. Evidently I DIDN’T qualify so why send me the email? And it ain’t worth $10 to keep a player happy? Crap of a casino. Seriously…AVOID
This casino is definitely one of the best saucify casinos that there is out there. They have good bonuses and are trustworthy with the cashouts. Also they have added some rival and betsoft games to the mix which actually makes it better as far as having some variety.
I always like to wait until I am able to withdrawal from a casino before rating, as for me that is what really matters in the end when playing online.
I had no issues whatsoever withdrawing from Lucky Creek. The customer service is excellent and I was even able to speak with a manager regarding my withdrawal…he explained everything in detail and with patience. I will say Lucky Creek’s bonus coupon playthrough requirements are a little different then other casinos, so be sure you read about the requirements before playing with a deposit match.
The casino’s bonus match coupons are nice and they even have a medals you can earn to cash in for prizes. The games are fun and different then other casinos I’ve played at with a wide selection.
The document verification process was easy and includes a call from the casino to verify your identity over the phone. My documents were verified within 2 days and my withdrawal was processed a few days after that. Overall it took a week from verification of documents to the money available in my Bitcoin account.
I highly recommend Lucky Creek. They are definitely at the top of my play list now! Best of luck to all!
nice place for you to spend a few hours having fun and maybe even earning some money. The machines are good and high resolution, pay well and the bonuses are generous and worth trying
This casino is terrible. I tried to sign up but it said i need to retry. So i tried again and I got the same message. I contacted live chat and they said I need to deposit $100 with bitcoin to be eligible to have an account here. I said why he said because we give very generous bonuses and once u deposit u will have access to all the bonuses. So i just left the chat and decided to never play there.
One of the better Casinos that has a great variety of games including Betsoft and Rival which is rare to find in a casino.
Played here and made multiple deposits only to have my account turned off for no reason provided.
I liked the site. I did win and cashed out $220.00. then I did a reverse withdraw and lost
I liked it. I won a lot off the free chip, like a disappointingly exciting amount of money. Several thousands, but I knew the max was like 100 and I’d used some free spins before redeeming the chip. Figured I wouldn’t even get my sad consolation prize over that so I just enjoyed betting $25 a spin until I busted. Got me up to like level 9 though haha.
Lucky Creek Casino. A nice and nice place for you to spend a few hours having fun and maybe even earning some money. The machines are good and high resolution, pay well and the bonuses are generous and worth trying,
I just think that some bonus is not possible to make the withdrawal. After all, there are so many offers that are worth a try. I RECOMMEND.
Well I like Lucky Creek and I deposit there often. Or I did deposit there often. I recently on on the 10 free dollars they are giving away, Max cash out of 100. So I went to withdraw and I was told I could not because I took more than three free spins in a row. I understand that there are some folks that that only get free spins but I am a long time depositor who has never cashed out once! I believe they should look at my history and then determine if the 100 they denied is worth the 120 they get every month from me!! I am sure it is they are going to lose this time!!! GOODBYE UNLUCKY CREEK!!!
in 2016, I won back some kind of promotion, which they themselves sent me by email. on balance more than 200 dollars. they immediately blocked my account (the reason is that we do not accept players from Russia). and at the moment I can not get into my account. I did not break any rules. it was they who broke the rules, as they had to notify me in advance so that I would not waste my time. How much is 1 hour of work for an American builder or farmer (I suppose $ 30), if I spent 8 hours, what is my compensation? You wonder why most players hate casinos, because players have no protection against casino abuse.today closed casino diamont. probably because it was done according to the rules, they sent a letter three times, we close on November 1, there is no money in your account
I truly enjoyed the action at this casino. Customer service was great. The promos are nice’ Haven’t made a deposit yet
This is a wonderful place to play I have been playing here for many years. I love all of the casinos in the Genesys group. Great customer service, relatively fast pay outs (about a week and some change) and lots of free spin bonuses.
I love lucky creek great games, great staff. it does take a while for withdraw but they will pay ya, enjoy good luck and have fun. they will also have a ton of bonus codes go play go play now I mean right now
It was alright at first, then i won almost $900.00 and of course, i could not collect it. God at least let us put some of it towards our first deposit. Sucks Just Sayin.
Lucky Creek has good slots that payout well but getting paid is another thing,sofar I have tried 3 times to withdraw hopefully 3rd time is charm
Fun games with great graphics and sound – I really enjoyed playing!
Its a good casino on my opinion they do show their license on the page and the layout is very nice and attractive.I wish they had live casino tables and a few more providers but there is still a lot of games you can choose from.The page interface is good and the software is running without problems.Sometimes the game do give an errorr but its very rare and it happens occasionally and sometimes it doesnt happen at all.I did like this casino and the first deposit bonus was really good awell.Live chat support is very fast and will answer all the questions you need to ask.
Top casino . Amazing games and bonuses. With a bonus you can play for a long time . It’s great !
The saucify games are great fun, especially the gamble feature slots. I have had pretty good luck with those style of games and they keep adding new ones.
I played this game here and really liked it, the bonuses was very good and it played well.
Nice 23.08 win on FS! i do like it, but the games are all so similar it gets a little repetitive and dull after a while. also, it’s not really “no deposit” because you have to deposit $20 to be able to withdraw.
Overall good casino but games are slightly mundane… however video poker’s pay table at lucky creek is awesome!
This is just like all the other saucify casinos. Nothing really to set it apart. They used to do tournaments at the genesys owned casinos, but i think they got rid of them all together.
They let you play, and when you win some money tells you: the folowing players are not eligible and may not claim any free welcome bonus. This is after i claim 40 spins wager and win 120 euro…
Had some luck with the slots here but be prepared to let your money sit two weeks before cash-out is processed.
not much slots game, support is always available, just wish I can deposit with more option, lots of bonuses, too.
Great little casino offering free tournaments and lots of great paid tournaments, game selection is reasonable and bonuses are plentiful and quite generous.The support from the customer relations staff was good.
be careful playing here if you are from the united states. For some reason my profile on here thinks im from canada, but im american. I finished playthrough for a no deposit bonus and tried to cash out $100. I primarily play in bitcoin, and when i contacted support for help, they said i need to make a $20 deposit in order to make my withdrawal which i said wouldnt be a problem. I got in my wallet and went back to the site for the bitcoin address . Clicked on banking and read through various deposit/withdrawal methods they have available. Apparently players from the U.S. can deposit in bitcoin, but for some reason we cant withdraw in bitcoin. I thought this was kind of wierd you know. Like they would take me money in bitcoin but when it came time to pay out, the only available methods for AMERICAN players each have a fee between $10- $30 . Players from anywhere other than united states DO have bitcoin for BOTH withdrawal and deposits. When i asked support why that is they said they dont have a processor currently. When i asked why they dont just use the same method they offer to everyone from any country except the U.S. for bitcoin services, i never got a response. So theres a hundred dollars sitting in my account . I just find it odd that they offer withdrawals via bitcoin to everybody except americans.
I never seem to have any luck at this casino. I don’t know if anybody else does but I’m not crazy about the selection of games. They should have more variety I think and the max Cash Out is pretty low at $100. Hopefully someday casinos will offer more no deposit bonuses especially consecutive ones after a certain period of time. They say if you have not had an active account for like a year or two that it goes inactive but if you erase it or call and have it deleted I mean then supposedly you can open up a new account and start over but I haven’t won any money doing that yet except for on slots capital.
I played in this casino with no deposit bonus.
I did not like this casino very much. I like RTG slots more.
Hi Luckyme13,
Please PM me your casino username. We’ll contact the casino rep.
could not claim either the 50 spins or the $88 oh,well must not have played there for over a year
I personally can’t stand to play/waste my money on Saucify software….love RTG the best for software and fun slots to play and deposit from me personally……..
Lucky Creek is part of Genesys Group. well when you join 1 you use the same account for all in the group you would not want to create mutiple accounts as they wont tell you untill you try to cash out it is a bummer so if ya never plan to deposit then do what you do if ya ever wnt to cash in better follow the rules read the terms ttooo i had to beg and grovel to get them to pay me and let me back in i just told them i was drunk and stupid when i madethe accounts and they scolded me but let me back
nice games and tournaments, good customer service ,fast and fair, it’s a must try casino!
Hi Ginon,
Could you please PM me your casino username so we can contact the casino to look into your account?
I liked the games, but tried to claim a bonus 3 different times and was told I was not eligible…no explanation.
This group has really changed,in my opinion, They have the LCB stamp of approval, so I have to admit that it is the reason I went back and made a deposit. I have always liked their games and really, really like the tournaments, especially now. Their support is friendly and fast. Although I have not made a withdrawal, they have my favorite withdrawal option, ‘Bitcoin!’
I’m not a new player, but they also have some great bonuses for the new player, Once I started depositing again, I started getting emails with free spins among other things, I’ll say it again, they have really changed for the better.
I could not ignore such proposals from the LCB! Three exclusive bonuses from the site! I have used two of them so far. The first was a bonus without a deposit of 88 euros and a second 50 free spins. Unfortunately, both times I was not lucky and I lost everything. Maybe I will use the third bonus on the deposit. But I’m confused by a big wager.
This is a fair opportunity with enticings. But one should only dagger little at a time.
I also like this casino, they have always given good no deposit bonuses and account holder bonuses. If ever there is a problem chat can normally deal with it if not a phone call has always taken care of the problem. They even took the time on the phone to explain all the ins and outs on how the bonuses worked so i don’t get jammed up on a cash out.
Signed up here today? They refused to give me the 50 free spin bonus offered,the $30 free chip without my ID! I asked them why? The customer rep wouldn’t answer me forever and then he stated he needed my ID,proof of residence and I continued to ask WHY,no reason was given AVOID.