Loading...Aiming to earn the status of America’s top online entertainment destination, Lucky99 casino joined the industry bringing a plethora of RTG and Betsoft’s games. Featuring a fine mix of sports betting and online Vegas-style games, this hub seems to have a diversity of content suitable for various skill levels and playing styles.
Can players trust Lucky99 casino?
When an operator hasn’t got a license, we always like to warn our punters to pay more attention when accessing such platforms. While this entertainment parlor belongs to those who don’t have a certificate, it doesn’t mean that it’s not worth one’s time.
On the surface…
…we could say all the main components are present. There’s plenty of games, multiple options are listed for payment- including Bitcoin. Arranged intuitively, the page is equally simple to explore on both desktop and mobile devices. It’s more than enough to attract attention, isn’t it?
However, jumping to conclusions is not what we do; it’s necessary to observe the wider perspective- all the pluses and minuses. That’s why our team decided to pay a visit to this US and Canada-friendly hub and see what it has to offer. If you want to find out more about Lucky99 casino’s game selection, promotional campaigns and bonuses, banking policy, customer support, and other relevant information, this is the place for you.
Keep reading!
Promotional Offers
Unlike other online casinos, where punters usually encounter vibrantly-painted and noticeably displayed promotional activities and bonuses, this facility opted for a slightly different presentation. There are no colorful advertisements on the main page, which could make players think no promos are offered.
After digging a bit deeper…
…we found out that this hub does feature various promotional campaigns. However, additional information is available to registered users only. Those are usually sent via mail or SMS, and they are manually approved and entered by the customer service department.
Moreover, the venue gives punters the chance to collect comp points. Every comp point generated earns $1 of real cash, and it can be used either in some of the releases from “Star” section or in Sportsbook. Customers do need to know that playing in slot tourneys do not generate any points. Each game earns points at a different rate.
Punters need to know that…
…bonus programs, casino, bingo, and horseracing rewards, as well as any other seasonal or temporary promos, are meant for recreational bettors only. Professional players, or those who have proven status of “bonus abusers” could have all bonuses revoked.
Bonus abuse is defined as but is not limited to, customers withdrawing funds then redepositing in new accounts, or depositing on top of an existing balance. Those who perform such (and similar) actions could be removed from the loyalty scheme and have their account erased.
As far as written in the rules, the venue has the right to restrict eligibility for special offers and bonuses with a particular accent on geographic restrictions.
What’s the Games Lobby Like?
To make sure as many diverse profiles of players are covered, Lucky99 sportsbook & casino equipped the lobby with multiple categories of games.
After all…
…even the name itself indicates that this house of entertainment offers not only a fine selection of casino games but features an extensive collection of sports activities as well. Powered by some of the most renowned developers such as RTG and Betsoft, there’s no doubt that this venue has a noteworthy gaming portfolio.
Let’s take a look at some of the listed titles, shall we?
Slots: 12 Nights of Xmas, Arabian Nights, Cleopatra Jewel of Egypt, Diamond Mine, Sacred Realms, Magical Elements, Shopping Spree, Bounty Hunters, Fruity Fortune, Wild 7’s, Railway Riches, Alkemor’s Tower, A Night in Paris, Caishen’s Arrival, Football Slots, Farmers Mark, Crazy Monkey, Touchdown Fever, and many more.
Table and Live games: Baccarat, Single Deck Blackjack, Side Bets BJ, Surrender BJ, 21 Face Up, Match Play, Pontoon, Red Dog, Pai Gow, Oasis Poker, European Roulette, Three Card Rummy, Zoom Roulette, Dragon Tiger, Fantan, and others.
Video Poker: Aces and Faces, Deuces Wild, All American Poker, Bonus Poker, Jacks or Better, Joker Poker, Bonus Poker Deluxe, and more.
Each of the releases features a brief preview so that punters can get a better insight into the storyline, features, and other relevant data.
When accessing the “Casino” section, visitors can spot a couple of subsections organized as follows:
- Diamond- a catalog of releases customized for those who like Las Vegas-style games, available on the go as well;
- Pocket – a selection of releases done in a convenient size to adjust smoothly to various sizes and types of screens;
- Classic– a fine collection of titles which have higher payouts than traditional casino games; this part of the portfolio bolsters a plethora of poker, video poker, bingo, keno, slots as well as table and specialty games;
- 3D – arranged for those who prefer cinematic stories with state-of-the-art graphics, immersive story and provoking audio;
- Star– for punters who like to play Blackjack, Baccarat, Pai-Gow, Roulette, Craps, Let ‘Em Ride, Match Play 21, Super 21, Pontoon, and other table games;
- Poker
Also, “Live” encompasses three groups- Lucky, Vegas and Euro live, each with a specialized and customized selection of the very best live dealer releases. There’s a separate corner for Lottery fans, as well as Racebook.
So, it’s not only the type of game but a specific title and atmosphere that suits one’s preferences. Their goal was to tailor the platform to suit both those who are just getting started as well as those whose skills are upgraded and who are fully familiar with the rules, tricks, and etiquette. And they did it very well.
Just like we mentioned…
…Lucky99 casino is a home to well-arranged sportsbook as well. The Pre-Match, Live Betting, a lengthy list of activities such as Soccer, Baseball, Hockey, Football, Basketball, Tennis, and many more are available. Rules, schedules, results- those are displayed as well, providing punters will all the necessary information.
Some of the releases do require users to download an app, otherwise, they won’t be able to play games. All games with the icon next to them are mobile-ready.
Back In Time
The True Sheriff
Enchanted
Wolf Moon Rising
The Curious Machine
Super 7 VIP Blackjack
Hidden Loot
Take Santa's Shop
Super 7 Blackjack
Captains Quest: Treasure Island
Mermaid's Pearl
Multihand Double Jackpot Poker
Supported Devices and Platforms
With more than 3.5 billion people using smartphones in 2020, it’s more than clear that good optimization for portable devices is essential. As far as projected, in 2021, the number of users is expected to go up to 3.8 billion, which only once more confirms that those tiny gadgets play a significant role in our lives.
For that reason…
…Lucky99 casino made sure its platform remains equally user-friendly on mobile phones and tablets. Switching from desktop variant to mobile page, and vice versa, won’t be a problem at all, as it is equally intuitive.
Wanting to remain focused on essential information only, the website is of plain and simple design, without any distracting details or annoying pop-ups. Everything is well-structured and divided into sections, so players will find the desired information quickly.
The page loads smoothly on versatile devices- PC, Mac, Chromebook, and works well on both Apple and Android systems. Having clearly defined and organized sections, the mobile version of the site allows users to navigate from one to the next using a wide range of drop-down menus.
Also…
…the platform can be switched to a couple of other languages. This indicates that they are interested in building an international name. Although the major focus is on clients coming from the United States and Canada, consumers from other parts of the world can access the lobby and play games.
Banking Methods
Just like with games, players have different preferences for games and promos, and payment options are not an exception. After all, the golden rule “the more, the merrier” works just fine in the majority of situations, and this one is not an exception.
Accessing this dedicated corner of the page…
…customers shall find multiple options for depositing- Bitcoin, money transfers, credit cards, and electronic checks. As stated, no fees are imposed on any of these. It’s important to stress out that min amounts for deposits are on the higher ends.
As for cashouts, there are some additional options but unfortunately, the majority of options incur some additional processing costs. Just like with depositing, the min amount is higher.
Processing time depends on the selected methods…
…but in some situations, it could take up to a couple of working days. In addition to this, some of the means require an ID verification procedure or some other form of authentication. If a client fails to complete it on time or doesn’t submit the necessary documentation, he/she won’t receive the requested money.
On the other hand, punters can also qualify for one complimentary payout every 30 days, provided that:
- The account was active in the previous four weeks
- There were no cashouts in the previous 30 days
- A player didn’t reverse any bonus
| Banking Method | Deposit | Withdrawal |
|---|---|---|
 Visa Electron | ||
 USD Coin | ||
 Cardano | ||
 Tether | ||
 Dogecoin | ||
 Bitcoin Cash | ||
 Ethereum | ||
 Litecoin | ||
 Bitcoin | ||
 American Express | ||
 Visa Credit | ||
 MoneyGram | ||
 Money Transfer | ||
 MasterCard Credit | ||
 Discover | ||
 Diners Club Credit | ||
 Check/Cheque | ||
 Bank Wire Transfer |
Customer Support
No matter how well-explained things are, still, there’s always room for some issues. And who else to turn to but a professional support department, ready to polish anything there is in the shortest possible time. This entertainment facility provides its clients with THREE different channels of communication-e-mail, live chat, and phone. Worth stressing out is that phone support is available in multiple languages.
Players should know that…
…to receive live assistance from the representatives through phone, or email, they must provide the account number as well as 4-digit PIN. Certain inquiries specific to one’s account may only be answered by providing the number of the account.
Knowing that customer protection should be among top priorities, the management of Lucky99 casino added the Device-based Authentication Service (DBAS) as an additional security layer against cybercriminals use, data breaches, and phishing attacks. Keep in mind that the hub reserves the right to refuse security complaints from accounts that do not activate the DBAS, or switch it off after having activated it.
On top of that, if the issue is too complicated, players have additional options to resolve it. There’s a link for Central Dispute System (CDS) for further assistance.
Licensing
Exploring the website, we spotted no license, at least no visible seal was exhibited anywhere. However, this is not a signal that punters should walk away immediately, but it would be wise to look at the wider perspective.
You don’t need any superpowers to evaluate, you just need to take the entire offering into consideration. See what’s the selection of games and promos like, find out more about payment options and policy, examine the rules, and then make an informed decision. That’s precisely what our team did, so let’s recap the impressions one more time.
To start with the positive ones…
…this entertainment establishment offers an extensive selection of releases, optimized for both those who are just getting started as well as for those with advanced skills. There’s plenty of interesting releases for players from the United States and Canada, but for those coming from other parts of the world as well.
It’s great that they have such a comprehensive support department, but you need to register first to have some questions answered. Also, it would be nice to have a bit more information on promotional activities, to have them displayed under some separate section, just like they did with “Casino”.
To access some of the events, you need to download the software, even though the instant play is available as well. Removing or at least minimizing the fees for withdrawals, which are, by the way, quite high, would also be an extra plus for the venue.
As you can see…
…each of the sections has some weaknesses. Truth be told, they don’t spoil the overall impression too much, but polishing them would be a smart idea. Above all, the license- it’s definitely the missing piece of a puzzle that bothers the most.
All in all, take time to go through Terms and Condition, explore the platform thoroughly yourself, and then decide whether this destination fits your demands.
Links
Restricted Countries
Countries that are not allowed to register at Lucky99 Casinos include:
Afghanistan, Aland Islands, Albania, Alderney, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo Democratic Republic, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Honduras, Hungary, Iceland, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Federated States of, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russia, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia and The South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syria, Tajikistan, Tanzania, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Vatican, Venezuela, Virgin Islands, British, Virgin Islands, U.S., Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe
Recent Comments
13 Comments
User reviews marked with this logo are syndicated from LCB.org
Well maybe it’s not fair for me to rate this casino since I don’t want to deposit my money here but I think that alone really speaks volumes! I don’t trust it. I think I will take everyone else’s word for it thank you very much! I am glad LCB is here to keep me from having to figure it out on my own and risk my own $$$!
This casino’s first offer is one that applies to sports betting. A form of betting I never participate in. I think the support staff’s priority is geared more toward selling the casino to customers than giving direct answers to simple questions like does the casino offer slot-based promotions? How hard is it to type yes or no? Instead, what you get is a link to some very complicated sports betting promos for new users. SO, I don’t think this is a casino I will be using.
This casino has a high min deposit requirement which is interesting because they don’t offer good enough incentives to warrant they. They have no no deposit offers and poor coupons. I would not recommend this casino because they also have slow payout time
they dont offer any kind of no deposit bonus for new players to try. i like to be able to test drive before i buy.
Boring and quite generic to me. No reason to drop real cash here.
I like the fact that this is a Bitcoin casino. I feel like they would have made a much better impression on prospective players by offering a No Deposit Free Chip or Free spin promotion. I NEVER deposit/play at casinos that don’t offer new player promotions to get a feel for the site and decide if it’s worth trusting them with our hard earned money. Im pretty sure most if not ALL other players would absolutely agree!
I’ve deposited a few times here and I’m really not impressed. Couldn’t even play half the games. I won’t deposit here anymore.
I will not deposit at any online casino if they are not willing to let customers try the games out first. Thats a red flag for me and there are plenty of other options online that will offer free spins to let you try their site. This one will not so I do not want anything to do with it.
Was gonna deposit here but the coupon i figured was for 35 free spins. It’s just for a 35% bonus so I didn’t deposit wanted to try out the casino games first…
This new kid on the block is a pretty average crypto infused casino…. the site is streams which is nice and the staff fairly attentive
I won big in this casino. Speedy support. Lots of games, plenty of bonuses to choose from. Website runs smooth, fast. Game load quick. I had good luck here .
I like the option to chose the different casino I want to play on. I like the classic slots having the option to play between the two like on Intertops, is nice.
I’m fairly positive that this is the casino in BetAnySports. It’s a weird linkage, b/c they call their casinos, Grand, Jackpot, Bonus, something else. I don’t know what the correlation is, but there definitely is one. BetAnySports earned a ton of credibility over the past 6 months, due to them stepping in, and up, for 5Dimes customers. I don’t personally play at BetAnySports, or this Lucky99 Casino, but I can speak for a solid affiliation between the 2, if that’s the case. I, personally, opted against transferring over to BAS, but the situation was handled w/great aplomb on their end, and so I could only assume that this casino (BetAnySports) is probably worth a shot.