New Vegas casino joined the industry eager to bring the unique spirit of Vegas and recreate the authentic atmosphere of the one and only kingdom of entertainment. Wanting to give every punter a “red carpet treatment”, the venue brought a well-rounded set of exclusive products and services.
Can consumers find any promotional campaigns in New Vegas casino?
Absolutely, there’s a well-diversified selection of promotional offers for registration, solid amounts of complimentary rounds and so much more. On top of that, there’s a VIP club, tailored to offer a sophisticated player experience.
From cinematic 3D slots manufactured in Betsoft’s creative workshop…
…unique iSlots crafted by Rival to Fresh Deck’s glamorous live dealer games, the operator made sure even the most demanding customers are satisfied. Offering multiple methods for transactions, among which Bitcoin, the team wanted to make payments as less stressful as possible.
On the surface, this betting facility seems to have covered all the main sectors, making sure its offering is suitable for all sorts of punters. But, you know that things are not always the same underneath the well-worded presentation, which is what inspired us to put on our detective uniforms and pay a visit to this US-faced brand.
We’ve thoroughly explored and analyzed every single corner of crypto-friendly New Vegas casino. If you want to take a closer look at their games portfolio, find out which promotions and banking methods are available, and what’s customer support like, this is the place for you.
Stay with us and keep reading!
Promotional Offers
To offer punters true Vegas-style fun, the operator equipped the lobby with a couple of highly rewarding promotional packages.
One of them is an introductory campaign, which, as stated- is claimable TWO TIMES! There’s also a special deal for Rival-powered slots, as well as an offering with complimentary spins for all. The amount depends on the deposited sum- the higher the amount, the more generous the portion of added spins.
Furthermore…
…the lobby features a reload bonus which can be claimed 5 times. On top of all those, there’s a weekly rebate on all deposits. As you can see, the team covered all possible scenarios, providing customers with plenty of opportunities for extended playtime.
What about the VIP scheme?
Knowing that “players’ tastes in bonuses vary as wildly as game taste”, the team behind this betting shop came up with an exclusive “Black Diamond Club”. The scheme is by invite only, so once the management that a punter qualifies to become a member, he/she will receive an invitation.
However, we are sorry to say that there are no additional details on the privileged scheme. There are no explanations of what sorts of qualifications are necessary for one to become a member of the scheme. Also, no information about levels of advancement, loyalty points, or any other perks that usually come along with club membership.
Before you decide…
… to lay hands on any of the listed promotional packages, do take time to go through Terms and Conditions. Keep in mind that not all games have equal contribution percentages. Playthrough requirements are not overly demanding to meet.
Do note that if the team spots that a player is intentionally claiming offers and cashing out with a clear pattern, they reserve the right to either remove bonus eligibility, close the account, or confiscate winnings. However, they never seize one’s deposits.
On top of that, zero risk wagering is not allowed when one is playing with active promotion. If one implements this strategy, and the venue discovers that- winnings will be forfeited.
What’s the Games Lobby Like?
Punters from the US are more than aware that the selection of brands whose content is available to this market is not as versatile as for other markets. But, some operators still manage to team up with a couple of renowned developers and offer their customers a wealth of interesting games.
New Vegas casino is one of them.
Entering the gaming library, players shall spot some of the most inventive suppliers, whose games are already adorning numerous lobbies industry-wide. Those are Betsoft, Tom Horn, Fugaso, Rival, Felix Gaming, Dragon Gaming, Saucify, Arrow’s Edge, Fresh Deck Studios, and Spinomenal.
Let’s analyze a couple of these brands so that you can have a better insight into the quality of content. Tom Horn is a studio that has been nominated multiple times for various prestigious acclaims . Betsoft is not afraid of experimenting with unusual formats, which resulted in slot games with hexagonal grids. Spinomenal has the most beautifully painted characters and backgrounds, while Rival has iSlots.
How about we take a closer look at the featured games?
Slots and Jackpots: Tiger’s Claw, Good Girl Bad Girl, SugarPop 2, Ten Times Wins, Mystic Wolf, Rise of Poseidon, Golden Gorilla, Diamond Dragon, Demi-Gods II, Mighty Aphrodite, Chocolate Slots, Days of Our Slots, Game of Kings, Mythical Creatures, Buccaneers, Catsino, Magic Spinner, The Wicked Witches, The Defenders, Show me the Honey, Lilly’s Pad, Captain Shockwave and more.
Table and Live Games: American Roulette, European Roulette, Blackjack, Card Clash, etc.
Video Poker: Deuces and Joker, Deuces Wild, Jacks or Better, Joker Poker, Tens, or Better.
Casual games: Cast for Cash, Gunslinger Gold, Pirate’s Pillage, Tiki Treasure, and more.
As you can see…
…New Vegas casino did a great job in packing the catalog with diverse categories. Slots are the most colorful and most versatile group. From vintage fruit-inspired releases, through a wide array of animal-themed slots, to adventurous missions and stories about ancient cultures and civilizations, the operator ensured every popular topic has at least a couple of “representatives.”
But there’s more than enough for fans of card games and video poker. Also, a modest yet interesting selection of casual releases is featured as well, for those whose gaming preferences go beyond typical casino games.
Browsing the portfolio won’t be complicated at all, as everything is divided into a couple of convenient categories. In the case of one-armed bandits, you can even group the releases by providers. If you haven’t played some games before but you are curious to discover how they work, no problem- there are some instructions on how to play (Roulette, Pai Gow, Baccarat).
Demo mode is available as well…
…so customers have the opportunity to have a couple of rounds “on the house” just to see what’s the atmosphere like. Not all the operators offer this mode, that’s why we are always happy to stress out when a venue has practice play.
Supported Devices and Platforms
When part of the online gambling industry, the companies have a quite challenging task- to keep pace with all the trends. Knowing that they are changing rapidly, the hubs need to adapt and adjust their products and services, otherwise, punters will be gone looking for something more contemporary.
New Vegas casino knows all the “new” stuff players particularly appreciate, and good mobile optimization is one of them. To make sure punters will be able to access the lobby and launch the desired title while out and about, the facility arranged its platform with mobile consumers on its mind.
Regardless of the type of the device…
…and system, the website loads quickly and works flawlessly across all sorts of smartphones and tablets. It is optimized for both Apple and Android devices. Plus, there’s no need to download any software, you can access the lobby with games and promos directly from the browser.
Be it mobile or desktop, the website is equally simple to explore and browse. On the positive side, the design of the page is quite simple and minimalistic, without any distracting details. That contributes a lot to overall high level of user-friendliness and intuitiveness.
Banking Methods
Just like with games, the operator used the same logic for payment options. A variety of methods are included, among which VISA, Mastercard, Neosurf, Skrill, Cash App, Paysafecard, POLi, Zelle, and BTC. Yes, aside from credit cards and e-wallets, this establishment accepts crypto assets as well, which is a huge plus.
As for processing time, the verification procedure is approximately 48 hours, so the complete withdrawal process lasts about 72 hours, starting the moment the request was sent. Of course, the relevant department will do its finest to process it as soon as possible- let’s say this is the max. For VIP clientele, waiting time is reduced maximally.
Do know that in some situations fees may be charged. This particularly goes for e-wallets and credit cards. That’s why the hub favors cryptocurrencies, as there are no accompanying commissions. Plus, it’s an option that ensures increased security, convenience, and privacy.
We have to point out that…
…punters who have claimed a bonus have lower weekly cashout limits than those who deposit without claiming any offer. Also, there’s a minimum qualifying amount one needs to make before requiring a cashout.
Customer Support
“Our experienced team of Customer Support professionals who provide 24-hour support, 7 days a week are here to help.” This is how the assistance department is presented, and no one can deny that it sounds promising. However, in practice, the situation is slightly different.
To get the gist of how things TRULY work…
…we decided to get in touch with the live support agents. A question was sent, and after a couple of minutes, we got transferred to a virtual assistant. So unless by “professionals” they mean chatbots, what we can conclude is that this department has limited working hours.
There’s a well-arranged FAQ section which sort of makes up for this lack. All the questions are divided into main sections, and the answers are quite thorough and insightful.
But, truth be told, if they want to justify the self-proclaimed “worldwide leader in customer satisfaction”, New Vegas casino should work a bit on enhancing this sector.
There’s a couple of significant information we’d like to draw your attention to:
- The hub reserves the right to close the account at any time without prior notice.
- An account is deemed inactive in case a punter hasn’t logged in for six months, while it gains a status of dormant after 12 months of inactivity. There’s a monthly administration fee for either of the two scenarios- €100 (or currency equivalent), or 5% of the total balance, whichever is larger.
Licencing
At the time of our visit, we didn’t spot any clearly displayed seal or license. This is some sort of signal to proceed with exploring the venue carefully. Our team did a complete investigation of each and every sector, so let’s sum up all the things we’ve discovered once again.
To start with the positive things…
…we can say the selection of content is indeed excellent. All sorts of games are displayed, which means the team had various profiles of consumers on its mind when equipping the gaming portfolio.
As seen from the list of featured providers, those are the finest names in the industry, producers whose content is already popular in various corners of the world. Though not the most massive you can encounter, certainly is optimized for all sorts of tastes and preferences.
Then, versatile promotional packages and the VIP scheme do bring the finest Vegas vibrations. There are more than enough chances to grab some complimentary credits. It’s great that the Loyalty program exists as well, but some crucial information is missing.
This leads us to some downsides…
…we’d like to address. First of all, the fees for withdrawals is not something players are thrilled with. Also, it would be nice if customer support in form of real and actual human beings is available 24 hours, justifying that fine presentation of this department. No helpful tools are listed on the site-limits for time, deposit, self-exclusion, or anything similar. And yes, the absence of license does leave a bit bitter taste, doesn’t it?
All in all, New Vegas casino has a solid base, and enough material to attract the attention of players, but it needs to work a lot to become a top-ranked destination for entertainment. Provided that those flaws are polished, it would definitely become more attractive.
Links
Restricted Countries
Countries that are not allowed to register at NewVegas include:
Afghanistan, Aland Islands, Alderney, Algeria, Antarctica, Azerbaijan, Bangladesh, Belarus, Bhutan, Bouvet Island, British Indian Ocean Territory, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia, French Southern Territories, Georgia, Guam, Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Kazakhstan, Korea, Republic of, Kuwait, Kyrgyzstan, Lebanon, Macau, Malaysia, Montenegro, Myanmar, Netherlands, Netherlands Antilles, Pakistan, Philippines, Poland, Puerto Rico, Qatar, Romania, Russia, Saint Martin, Saudi Arabia, South Georgia and The South Sandwich Islands, South Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syria, Togo, Tokelau, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Uganda, Ukraine, Uzbekistan, Vatican, Venezuela, Viet Nam, Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe
Recent Comments
86 Comments
User reviews marked with this logo are syndicated from LCB.org
12-15 days to withdraw – can only withdraw once a week for a max of $500. What a joke
Chat was not helpful whatsoever. Didn’t care for the games or layout of the website/ casino. Never deposited. Didn’t plan to. Better casinos and much better bonuses around here. Passsssss
15-18 days to withdraw funds? That’s absolutely insane! I have a huge problem with any casino that with take peoples money instantly, but create a passive delay when paying people out. Seems like they want people to just forget about it so they don’t actually have to pay and instead all it does is make people mad and give them casino a bad reputation. This casino needs to be better, bottom line.
If you Like games made by betsoft then you might klike it here, because the only other game provider you’ll find at this casino other than betsoft s Rival. I personally dont like betsoft games and rival games seem like they’re ancient.
I like the layout of this casino and the games are unique. I really enjoyed playing here. The deposit is fast but I never cashed out. Will probably deposit again here.
I just started playing here so my opinion might change down the road but for now I’ve done all right here I haven’t cashed out yet but I’ve had some ups and downs as far as wins go, as soon as I do a cash out I will update my opinion.
I have liked this casino from the start the customer service to the easy money deposit u like it all
I have played here with a no deposit bonus, but never won anything to cashout. I didn’t deposit however after reading others’ reviews on troubles cashing out.
This casino is really cool…I withdrew winnings of $400 without ever having deposited! All I had to do was beat the wager of the signup bonus I had redeemed (which was actually very reasonable) and voila..
3 days after I requested a withdrawal I received the money. Unfortunately they no longer accept South African players.
I was looking for a nice casino were I can feel comfortable so I gave it a try as the layout is nice and its costumer service was super helpful. I gave it a go with a dep and everything went much better than expected. Doubled my deposit and I received my pay. Super happy with this.
READ THE TERMS OF SERVICE for any casino before depositing. They offer 70 free spins with a $25 maximum cash out. That seems low, so I contacted live chat to ask if they require a verification deposit. The chat agent said they don’t require any verification deposit before the first withdrawal, so I checked their terms of service and discovered this.
6.7
If no previous deposit has been made, a minimum deposit of $50 (€, £, Rx10) is required to verify an account holder’s personal information before any withdrawal is made.
With that information, I once again contacted live chat and they confirmed they were “mistaken”. Right, you weren’t just lying to me to get me to deposit $50 for a $25 bonus.
I tried it, it’s new for me and very fun, I would recommend it to everyone
This casino is trustworthy and I would say that you can rely on their paying out. The only hesitation is that I like instant payouts and they have a pending time plus a processing time for Bitcoin. There customer service is good and reliable and I think that over all you have ok odds are winning.
So I went on here and had fun on the games but when it came time to withdraw the money I’m in the casino yet again ended up blocking me out of the system and are letting me log back in due to my living restrictions
Immaturseven37
No complaints yet so thats good! i will raise my rating if I successfully withdraw 1;)
New vegas is ok. No withdrawals so can’t speak on that. Decent game selections
Sorry for the confusion KingNemo. Let me explain. I referred a friend to NewVegas, I didn’t do a refer a friend or anything. They were just asking about the latest places with a good bonus that I have been paid at and did well.
I remember NewVegas as the last place. I told them to sign up here first, but it seems as if they skipped that step.
On The NewVegas Website, they claim they have a 250% new player
bonus. My friend said they had no 250% bonus and showed me a screenshot of the chat saying they don’t have that any longer(or something like that). *shrugs shoulders
I told them to make an account here at LCB and find a better deal.
From my understanding, your new player’s 250% crypto bonus is no longer available.
?
Hello AxelWolf, the only available bonus on our Review Page is a standard sign up bonus of 400% up to $1,500. Hope this clarifies things for you.
I’ve been waiting like a month for a $25 payout. Never depositing here again, 0/5 would not recommend
Indeed a withdrawal request was made 1 month ago, but unfortunately, you failed to type a bitcoin address to send the funds.
——–
We finally received the bitcoin address from you on September 5th, and the payout is still within timeframe.
I gave it a try and I was surprised by the live customer service. They guided me through the website so I could claim the welcome promotion. It was nice, after spinning the slots I managed to actually win the promotion. After sending my documents they paid me 25 dollars in a few days. So I deposited that again so I could play with their match promotions. Although the welcome bonus is Rival only, they do allow all games if you claim the correct match promotion. Love the style, it might be confusing at the beginning but get used to it easily. I had fun and I will be back soon!
This casino like many other casinos have my favorite games available. So on-this style of casino will always be one of my favorites and there always seems to be new games discover
Whatever you do, DO NOT USE NEWVEGAS CASINO. It’s the worst scam I’ve ever seen, and I’ve played online for a long time. YOU WILL NOT GET PAID. Bottom line. You will not get paid.
First of all, the livechat is really the only way to get ahold of them, and they give vague replies, without answering anything. All they say is “please contact support”. No phone # either by the way.
In my case, it has now been three weeks since I requested my withdrawal in BITCOIN. THREE WEEKS. The website says 1-7 days. Their excuse is ALWAYS this “we are waiting to hear back from the third party vendor”. Or “sorry for the delay, we are working hard to ensure as soon as possible”. They always say “we’re working hard to get this resolved. Or, we are in contact with the third party vendor who handles the payments”.
Meanwhile, on Super Slots, I made $70K in one night and got paid in 8 hours.
After threatening them with legal action, take a look at what the “floor manager” emailed to me.
“Hello, My name is Scott, I am the floor manager here. I have now
taken over your account as I want to help you speed up this process and
update you so you are not left in limbo. Firstly, I do want to let you
know that you will get paid, you do not have to worry about that. At
this time, it is normal practice to audit accounts that have Duplicate
accounts as this is very common in the industry for fraud. Every-time
you make an account anywhere , they always ask you to keep it to one
account. When you open multiple accounts, you are automatically tagged
as a ” Risk ” because 99.9% of the people that do create multiple
accounts are usually either trying to abuse the bonus structure or
bypass gaming limits. I have quickly reviewed your account and I do not
think you are abusing a bonus, but they do need to audit the game and
the gaming limits . That being said,to avoid this issue in the future,
please keep your account to only one to avoid this issue, with us or
with any other website. Right now they are reviewing the live dealer to
make sure all roulette rules were respected. Once that is done, they
will need to wait 6 month from your last deposit in order to alleviate
risk. And only then can your account be tagged as risk free and good to
go. While we wait for that, I will make sure that once the Roulette
audit is done, I will push for some sort of payment to you as I do not
think you have any malicious activities on your account. I do apologies
for the delay, it is unfortunetly common practice for online gaming but
I do think this can be resolved easily. Please allow me until this M
onday to get a proper update. Meanwhile, if you need anything , please
do not hesitate to contact me”
THIS IS WHAT THEY EMAILED TO ME! First of all, I don’t have a duplicate account. Second of all I NEVER used or have used a bonus on a casino. I provided proof. LASTLY LOOK AT THE BOGUS “6 MONTH AUDIT” of a roulette wheel. HAHAHA. Are you kidding me? Talk to any casino assistant, it takes online casinos 24 hours to audit a wheel.
What they are trying to do is scam you and make you inactive, so that they can either close your account or make you not want to ride it out. I am indeed taking legal action because it’s a pure scam, they don’t pay people.
What’s interesting is they accept zelle payments, which all go to a company called TEXAS TECH-SOL, LLC – run by Jose Robles-Castillo – based out of Plano Texas.
Jose is the one that is getting the payments people are sending in and likely the one witholding money from players. Long story short – THIS IS THE BIGGEST SCAM AND WORST CASINO OF ALL TIME. Whatever you do, do not play with them. THEY WILL NOT PAY YOU. Through legal action, I’ll make sure some of you don’t get hurt worse by this casino. Good bless.
I received the exact same excuses on my small Bitcoin withdrawal, twice. The site does sat within 5 days but you will wait 3-4 weeks.
Hi georgielucas, sorry to hear that you are going through long withdrawal delays. If you’d like us to escalate your complaint we can contact Casino Rep and have their attention through our LCB platform. Please look at your private message inbox.
that IS crazy. Thank God I haven’t heard that one yet. ridiculous
Not a fan. Ok setup and presentation, live chat agents are friendly, but use one of the bonuses over 100%, you’re locked into only their Rival library of games with a max bet of $5/spin. Not sure why casinos are adding more restrictions on their bonuses like wagering per spin is balderdash. If not for the aforementioned, I would say 4 stars or higher. When I see more restrictions using a bonus, I see red flags of solvency to be paid if I win.
Still need to work on payout times for real. Many games seem pretty tight too. Not enough bonuses for regulars.
I like the rival casinos.. it’s got its own unique style and different promotions, it does have an no deposit bonus to sign up, it is it has also had random clock chip challenges where it gives you a chip and if you need to play through in 30 minutes you get to keep the chip… Only place I’ve seen that so far
I really liked playing at the casino verification process with smooth and easy but I feel like I had to wait a little too long for my payout. Other than that the deposit bonuses were great all the teams played very smooth and fast and seem to be any higher end of payout frequency. I would definitely give this casino a shot and see how your luck goes!
Couldn’t have said it better myself they are right there in the Middle with being good and being very able to piss you off at times.
Nothing wrong with this casino but nothing right with it for me personally. Seems legit enough to me but my luck has been in the dirt lately so nowhere is really working for me
I like the games here but the cons are beginning to outweigh the pros. In all honesty, the only pro is has for me are the games. Yes, the customer support are available and will reply in a timely manner but they arent very helpful as in the information they provide. Then, lets talk about the payouts. I sent my verification documents and my account was verified by next day – this is a pro. But the time frame in which payouts are sent is 1-7 businss days; however, I’m still waiting for my payout and we are at (business) day 5 (this isnt included Sat. and Sun. so actually, we are at day 7 now). Since this is my first time actually cashing out I cant say this is what its like every time. But reaching out to support is pointless because they are not going to give any information other than “payouts are issued within 1-7 business days”. Definately going to rethink depositing here again in the future, especially since I can find all of the games they have on other sites where payouts are issued much qiucker and support offers more information than what they are scripted to say. Sucks though because I belive NewVegas has great potential.
They always send free spins or free play via email periodically without deposits. Very low deposit amounts accepted and excellent customer service multiple deposit options.
I have played here since they first opened. NewVegas.com is one of my favorites when it comes to Rival spots. I think their loyalty and freespins promotions needs some work, however.