Describing itself as the most trustworthy and most entertaining online casino, SlotsPalace casino joined the industry eager to treat players with the finest selection of games. Aligned with some of the most popular content suppliers, this platform accommodates a variety of slots, jackpots, table, and live games, but displays a well-arranged sportsbook as well.
Licensed by Curacao, the operator runs business in line with the industry’s standards. In terms of payments, a solid assortment of methods is on offer, including Bitcoin, Ethereum, and other cryptocurrencies. Transaction limits for cashouts vary based on one’s loyalty level.
Speaking of, this palace hosts a 5-tier Rewards Program with plenty of incentives, along with Art Collection and Bonus Boutique. Let’s not forget to mention all kinds of promotions, bonuses, and tournaments, all designed to secure a top-class online casino experience.
This SlotsPalace Casino review will guide you through the operator’s wealthy selection of promotional campaigns and bonuses, along with the selection of payment methods, banking policy, and much more. Stay tuned and find out what’s beneath the colorful surface!
Promotional Offers
Newly-arrived clients who make the qualifying deposit become eligible for a welcome bonus. The best part of all is that the offer is valid on the first, second, and third deposits as well, giving players plenty of opportunities to explore the finest casino games.
On the other hand, if you belong to fans of sportsbooks, have no worries as SlotsPalace has got you covered there as well. Keep in mind that the max amount of this bonus is determined based on a customer’s country of residence.
Introductory offers for casino players and sportsbook customers are not the only thing found on this platform, there’s plenty more where that came from. The operator features a couple more deals, organized in three sections “All”, “Sports” and “Casino”, thanks to which players can browse with ease.
One of the campaigns is Weekly Cashback, available to clients who are on the top three Loyalty levels. No additional opt-in is required. Also, there’s Live Cashback available to all registered users, and a variety of Tournaments where players can either collect diamonds or receive cash rewards. The prize pool is more than generous.
On top of all the above-mentioned bonuses, the operator has some interesting temporary campaigns, depending on the ongoing holidays. Plus, there’s Acca Boost, Horse Racing Reload, Bore Draw Stakeback, and Early Payout, all designed to meet the demands of sportsbook players.
Here are a couple of important rules to memorize:
- Players from selected countries (as listed in the official Terms) are not permitted to take part in any promotional activities; they are permitted to register and play games, though
- The introductory bonus can only be activated before any bets are made with the qualifying deposit
- Deposits made with Neteller or Skrill do not qualify for certain promotions
- A player can cancel the active bonus at any time, but when one does so, the entire bonus balance gets voided
- Except for selected titles and Jackpot slots, other slot games, bingo, scratchcards, and keno contribute 100%, while other genres such as Plinko, Baccarat, video poker, and selected table games count 10%; special games, such as Game Shows, contribute 50%
- Wagering requirements for bonuses are not impossible to meet
- Minimal risk strategies such as low-risk roulette bets, two-tier betting, placing individual bet amount greater than EUR 5 before the wagering is met, and similar are considered promotion abuse; if the operator discovers that a player is implementing these techniques the winnings will be confiscated
Furthermore, SlotsPalace Casino gives players the opportunity to start their Art Collection. They complete achievements, unlock art collections, and earn diamonds. These diamonds are used as credits in the Bonus Boutique, where consumers can purchase sets of free spins on specific games.
Finally, there’s a Loyalty program with 5 levels of advancement, where each of these rankings brings a new set of perks. Those include versatile financial privileges such as expedited withdrawals and higher cashout limits, personal account manager, access to exclusive promotions, and more.
A customer’s ranking is determined by the activity during a period of 90 calendar days. The consumer who hasn’t been actively placing bets for a month is automatically downgraded to the lowest club level.
Don’t forget that the operator has the right to amend and modify the Terms at any time or cancel a campaign without being obliged to provide prior notice. That’s why it’s important to get acquainted with the rules before taking part in any of the activities.
What’s the Games Lobby Like?
From the first glance at the content portfolio, it is quite clear that SlotsPalace justifies its promising name. A true palace of excellent games, this Curacao-licensed platform accommodates a massive selection of adventures from top-performing creators.
Organized in sections, the lobby offers players a chance to browse by following groups- Providers, Top, New, Popular, Slots, Live Casino, Table Games, and Jackpots. They can simply press All Games, and browse through the entire library.
How about we take a quick look at SlotsPalace games?
Slots: Spinanga, It’s Shark Time, Blood Rage, Legendary Diamonds, Mighty Gorilla, Striking Joker, Book of Pumpkin, El Cowboy Megaways, Elven Princess, Mega Greatest Catch, The Wild Wings of Phoenix, Wazamba, Amazon Kingdom, Lucky Rooster, Golden Glyph 2, Ramses Rising, Mystery of Eldorado and so on.
| Logo | Name | Paylines | Free Spins | Wild Symbol | Scatter | Progressive |
|---|---|---|---|---|---|---|
 | Great Blue | 25 | ||||
 | Britain's Got Talent | 20 | ||||
 | American Dad! | 40 | ||||
 | S.W.A.T. Team | 1 | ||||
 | Silver Bullet | 9 | ||||
 | DareDevil | 20 |
Jackpots: Age of the Gods: Norse Legends, Dragon Chase, Jackpot Raiders, Rhino Blitz, Holmes and the Stolen Stones, Ozwin’s Jackpots, Atlantean Gigarise, The Glass Slipper, Spy Rise, Purple Hot, Leprechaun’s Luck, Cat in Vegas, Viking Rising, Zodiac Wheel, Orient Story, Secrets of Sherwood, and more.
Video Poker: Jacks or Better, Bonus Deuces Wilds, Aces & Deuces Bonus Poker, Bonus Deuces Wild Poker, Tens or Better, Joker Poker, Aces & Eights, Aces & Faces, and many more.
| Logo | Name | Software | Play |
|---|---|---|---|
 | Aces & Faces Video Poker | Games Global | Visit |
 | Jacks or Better | Net Entertainment | Visit |
 | Double Joker | Games Global | Visit |
 | Jacks or Better 50 Line Video Poker | Playtech | Visit |
 | Jacks or Better 4 Line Video Poker | Playtech | Visit |
 | 2 Ways Royal Video Poker | Playtech | Visit |
Table and Live Games: Classic Blackjack, Red Queen Blackjack, Roulette Diamond, European Roulette, Oasis Poker, Caribbean Poker, Triple Edge Poker, Dream Catcher, Deal or No Deal First Person, Dragon Tiger First Person, Lightning Baccarat, Craps First Person, Boom City, Sweet Bonanza Candyland, and others.
| Logo | Name | Software | Play |
|---|---|---|---|
 | Super Fun 21 | Games Global | Visit |
Other Games: Avalon Scratch, Cupid’s Scratch, Cricket Star Scratch, American Bingo Roulette, Beach Bingo, Bingo Blast, Instant Bingo, Pachinko, Super Pachinko, and many more.
As you can see, all kinds of popular themes are present, meaning the slot players can explore a variety of stories inspired by Egypt, those with fruits as main symbols, adventures taking place in distant galaxies, and so on. The same wide variety is spotted in other categories.
Such a colorful lobby is the result of SlotsPalace’s partnerships with a large number of studios. Its network of strategic associates includes both gaming giants and up-and-coming producers. Playtech, Pragmatic Play, Yggdrasil, Push Gaming, Gamebeat Studios, Fantasma Games, Endorphina, Nucleus, KA Gaming, Amusnet Interactive and Apollo Games are just some of the studios the operator collaborates with.
Also, there’s a dedicated space where sportsbook players can try luck with sports, live betting, horse racing, and virtuals. Every single section is neatly organized, so players can easily find the desired action-packed activity and have fun.
Those who are curious to explore some of the slots can do so in demo mode as well. This option is unlocked even to visitors.
Supported Devices and Platforms
Nowadays, when so many people are using tiny portable gadgets to have fun, learn something new, and do business, after all, cross-platform optimization has become more important than ever.
Wanting to make its platform easily accessible to many consumers, SlotsPalace created the finest mobile platform a player can imagine. A single click/tap reveals an abundance of games that can be played on smartphones and tablets, providing a top-notch mobile casino experience. Designed to fit instantly to all sizes of screen, the platform adjusts easily to all types of devices.
Banking Methods
The banking section is perfectly organized, displaying suggestions based on the player’s country of residence. Cards, e-wallets, and a wide spectrum of cryptocurrencies such as Bitcoin, Litecoin, Ethereum, and Ripple are the options players can use to deposit and withdraw. As far as noted in the cashier, all transactions are processed instantly with no fees charged.
Minimum deposit and withdrawal amounts are both low-roller friendly, whereas the max cashout limits per day and month vary based on the loyalty level. Consumers on lower levels are entitled to lower withdrawals, whereas clients on the fifth level have significantly better cashout limits.
Before funding the account, keep the following rules in mind:
- All deposits need to be wagered at least once; if a consumer requests the cashout before meeting this requirement, they will be obliged to pay the commission
- A consumer may have a maximum of three pending withdrawals on the account
- Whenever possible, cashouts are returned to the same method as the one used to replenish the account
- Withdrawal requests are processed by the financial department three business days after the request is submitted or three business days after the last cashout request was paid out
- Financial department processes payments from 6 AM to 5 PM GMT from Monday to Friday
- The operator reserves the right to withhold any transaction until the player’s identity is confirmed
- If a player wants to request a refund, he/ she should contact the support department within 24 hours of the transaction in question; the operator will make sure to provide the answer within 10 business days
- The operator reserves the right to require ID verification both before and after effecting deposits or processing withdrawal requests; in case a consumer fails to provide documents within 30 days, SlotsPalace will withhold the winnings; verification procedure may take up to 10 days
In addition to these rules, there’s one more important thing regarding the activity. If a customer hasn’t logged into the account for 180 days, the account becomes inactive and a monthly fee of EUR 5 is charged.
| Banking Method | Deposit | Withdrawal |
|---|---|---|
 Bank Wire Transfer | ||
 MasterCard Credit | ||
 Visa Credit | ||
 Bitcoin | ||
 Litecoin | ||
 Ethereum | ||
 Bitcoin Cash | ||
 Ripple | ||
 Tether | ||
 MasterCard Debit | ||
 Apple Pay | ||
 Google Pay | ||
 USD Coin |
Customer Support
If any questions arise, players can reach out to the customer support team via two channels. Live chat is available 24/7, while e-mail support usually responds within 45 minutes. Unfortunately, phone support is not listed among the available options, but there’s a basic FAQ page for some quick answers.
Aside from this, SlotsPalace casino has a dedicated responsible gambling page where consumers have plenty of great bits of advice on the matter. If a customer wants to self-exclude, he/she may submit a request to the customer support department. There’s a comprehensive questionnaire that may help players evaluate whether they are experiencing some gambling-related problems.
Licencing
SlotsPalace Casino is licensed by Curacao and has the license seal visibly displayed in the footer of the website. By simply clicking on it, players can check the status any time they want.
When it comes to data security, players can be at ease as the platform relies on the Internet TLS 1.2 protocol, one of the most commonly implemented internet security protocols. All data are stored in digital format on encrypted hard drives, providing a maximum level of security. Bear in mind that the transactional data are retained for at least five years following the account closure.
Conclusion
If you have the feeling that this entire concept looks somewhat familiar to you, chances are you’ve visited Neon54 Casino, its sister site. Both operators belong to the MioMedia affiliate program, a group led by casino experts and enthusiasts.
When it comes to pros, this platform certainly has lots of them. A wide spectrum of games in the first place, followed by a massive selection of promotions, and bonuses. There’s a range of opportunities for extended playtime, for example, Tournaments, or enjoying extra customer care, as a part of the Loyalty scheme.
The same goes for banking, where customers are given a diversity of options to deposit and withdraw. A huge plus is that the site supports multiple cryptocurrencies.
On the other hand, there are a couple of flaws, such as the absence of phone support, a short timeframe for an account to be classified as “inactive” and so on.
After carefully inspecting each and every corner of the website, we can say that SlotsPalace Casino has what it takes to be classified as “worth exploring”. Even though there are a couple of flaws, they are outnumbered by advantages.
All in all, don’t forget to read the Terms and Conditions, and gamble responsibly!
Restricted Countries
Countries that are not allowed to register at SlotsPalace include:
Afghanistan, Armenia, Belarus, Bulgaria, Cote d'Ivoire, Curacao, Cyprus, Denmark, Estonia, Georgia, Iran, Iraq, Israel, Lithuania, Malta, Moldova, Netherlands, Romania, Sweden, Ukraine, United Kingdom, United States
Recent Comments
2 Comments
User reviews marked with this logo are syndicated from LCB.org
Received an email offering free Spins on Book of Ra at the Slots Palace casino. Signed up on mobile and got the promo, played the free spins however only won less than $3. Tried my luck with the other slots but have not been able to make any profit with that, so don’t have a clue how good the Slots Palace casino is at actually paying people who win.
SCAM!!
I registered on this site and checked available deposit and withdrawal methods first. Visa was available for both. Thats why i decided to play. I cant use wallets etc for gambling in my country. Now I wanted to request visa withdrawal and i got system error message.
After explaining chat operator he assured me that you have ongoing issue with visa and I will be able to process my withdrawal via bank transfer.
They dont respond to emails, livechat operator useless, they do everything possible to find new excuses and prolong this process.
On site its impossible to upload documents for verification so they will also ask for this and take even more time.
Everything is meant to avoid paying and customers get tired of it and simply loose money.
Stay away for your own good!!!!