Syndicate Casino is owned by a company called Direx NV and operates under a license issued by the Government of Curacao, but the main highlight here is on its theme, and that’s mafia.
Based heavily on antics from cult mafia books and movies, Syndicate offers a new and interesting twist on an age-old concept of online betting venues. On top of all this, they aim for simplification of the gaming process by introducing a site that’s extremely easy to use.
Even though it may come off as a bit too cluttered at first, Syndicate Casino is a site that uses a simple layout, where all the options are on the left side of the site, so you can choose between observing the Lobby, Promotions, VIP Program, or the Slot Fights. All dressed in different Shades of Grey, it is easy on the eyes, and even easier to navigate.
All the remaining options and features can be found at the footer of the page, whichever of the aforementioned you choose to observe.
Promotional Offers
Some players are simply on a constant lookout for new casinos, searching for new promotional offers they haven’t tried earlier. That’s quite normal as casinos commonly rely on these to lure in new punters and make them stay as long as possible.
Syndicate Casino’s promo offers may not be something to write home about, but in spite of all the modesty, they tend to be enough for the average punter.
Let’s start off with their welcome offer, shall we? With your first deposit, you will be awarded a deposit match bonus, that also comes with some extra spins thrown in for good measure. On top of all this, they will give you three more deposit match bonuses, for your next three deposits, but each with different match percentage.
Each Friday, they will also provide their players with a Reload bonus, but you need to contact the customer support to provide you with one.
If you consider yourself a fighter, you will surely love the Slot Fights! These are actually slot tournaments, and they are an excellent way of scoring some big cash over a relatively short period of time.
The excellent news is that they didn’t forget the most loyal customers! Sure, you can start collecting comp points as soon as you become a member of the Familia. As you progress and your status grows higher, the more credits you will earn for the same amount of bets. Whenever you feel like doing so, you can exchange the collected points and collect prizes.
That’s not all…
… as there is also a VIP Program available! Obviously, these guys are big fans of The Godfather franchise, as there are multiple levels with names derived directly from the Mario Puzo’s books and Francis Ford Coppola’s movies.
The higher you climb, you will receive different missions to pass, and eventually, move up to the very top. These levels include Beginner, Associate, Gangster, Capo, Soto Capo, Consigliere, Underboss, Boss, Don, and Godfather. Each one of this comes accompanied by a wondrously illustrated character.
Games
If you ask us, the games lobby is the essence of the casino, and that’s where it should really shine. Syndicate Casino may not have the largest lobby in the business, but it is clear that they really tried their best to provide the players with the best games possible. On top of all this they also made the lobby quite accessible and usable.
You can browse the games by providers and there is also a search option, in case you’re looking for a specific title. There are several different categories, including New Games, Top Games, Video Slots, Table Games, Bitcoin Games, Live Casino, Jackpots, and Other Games.
While we’re on the subject of lists, let’s just say that there are a LOT of software suppliers present in the lobby!
Let’s take a quick glance at some of the hottest games featured in the Syndicate Casino lobby.
Slots
There are several hundred video slots in this here lobby. We suspect you will have to be pressed hard not to find some of your favorites in here. The ones we liked the most include Johnny The Octopus, West Town, Princess Of Sky, Slotomon Go, Book Of Pyramids, Lucky Blue, Desert Treasure, Aztec Magic Deluxe, Brave Viking, Hawaii Cocktails, Fire Lightning, Cherry Fiesta, Crazy Starter, and Ruffled Up.
Logo | Name | Paylines | Free Spins | Wild Symbol | Scatter | Progressive |
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| Fruit Shop | 15 | ||||
| Tomb Raider | 15 | ||||
| Dracula | 40 | ||||
| Flowers | 30 | ||||
| Queen of the Jungle | 9 | ||||
| Path of the Penguin | 25 |
Table Games
Are you intro traditional games? You’ve come to the right place as over here you will be greeted by Texas Hold ‘Em, Baccarat, European Roulette, Black Jack Surrender, Pontoon, Oasis Poker, Caribbean Poker, Sic Bo, and so many more.
Logo | Name | Software | Play |
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| Super Fun 21 | Games Global | Visit |
Live Casino
The selection of games with a real live dealer is quite a rich one over here, as it includes Roulette, Blackjack, Baccarat, Dragon Tiger, Punto Banco, and Dream Catcher, in many different versions and variations.
Jackpots
Are you feeling like a high roller today? Why don’t you test your luck by indulging in one of the available jackpot games – The Glam Life, Greedy Goblins, Tycoons, The Ghouls, At The Copa, The Slotfather, Treasure Room, Legend Of The Nile, Mega Gems, Joker Gems, and others.
Other Games
Over here you will find stuff that simply didn’t fit in any other category – titles such as Scratch Dice, Keno, Red Queen, Just A Bingo!, Super Mask, Secret Cupcakes, and many more.
Supported Devices and Platforms
Nowadays, you simply HAVE to have a mobile-friendly site, otherwise your business will die away pretty soon. Well, the concept we’ve described earlier can’t really be transferred to mobile phones, but they did try their best.
The main menu that’s located on the left on the desktop version is neatly stacked away into a hamburger menu that’s located in the upper left corner of the screen. Once you click on it, it will provide you with all the options you’ve used on the site’s desktop counterpart.
Another great difference between the mobile and the desktop version is the fact that mobile users must put up with huge amounts of a white background. This isn’t really good news, especially if you like to play games at night. Well, the site won’t be very easy on your eyes, so say goodbye to all those long gaming sessions you’ve grown to love earlier…
Hand on heart, the mobile version of the site is much easier to use and it simply makes so much more sense, so you probably won’t be heading back to the desktop version once you get the hang of the mobile counterpart.
Playing your favorite games on the go, anywhere you want, anytime you want, means finding new freedom you haven’t had earlier.
Stumbled upon a new game that seems interested? Well, that’s very nice, but guess what? You can try it out for free in demo mode, so if you really like it, you can then sign into your account and switch to playing for real cash.
This is a very important feature, especially if you’re an adventurous type who always likes trying new things.
Banking Methods
When it comes to placing deposits and making withdrawals after you’ve scored some cash, we can’t really decide whether we like or dislike what Syndicate Casino has to offer.
Why is that?
Once you reach the site and register so that you can play some games for real cash, you will soon realize that they do accept Mastercard and Visa credit or debit cards. Which is fine, of course. The minimum amount you can deposit is 10 EUR, while the upper limit is at hefty 4000 EUR.
Obviously these guys are a team of forward-thinking individuals, as they give a possibility to place a deposit using a wide selection of cryptocurrencies, such as Bitcoin, Bitcoin Cash, Ethereum, Litecoin, and Dogcoin. Of course, you can use these to make withdrawals, and that’s all very nice, but…
…the disappointment hits you back once you realize that these were actually all the banking options available at hand. Oh, we almost forgot that you can also use CashToCode to place deposits, but it is limited to 500 EUR per transaction.
Whichever method you choose, minimum withdrawal is limited to 20 EUR, while all the winnings over 15,000 EUR can only be paid out in monthly installments. Also, keep in mind that bank transfers may take from 1 to 3 business days.
That’s all very nice, but we would simply love to see more options. Not having at least one e-wallet service among the listed options is simply not cool and will turn off many potential customers. Clearly, this is an area where Syndicate Casino could expand quite a lot.
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Customer Support
In case you haven’t noticed earlier, let us remind you now: the quality and the level of professionalism of a casino’s customer support service can actually make or break the venue.
This is one of the most important aspects of running an online betting business, but unfortunately, it often gets neglected. Luckily enough, that’s not the case here. Well, not entirely.
Some casinos come with an FAQ section, and it’s often just the thing you need, as it deals with the most common issues, but over here you won’t find one. So, if you happen to stumble upon an issue, or you simply have a question that needs to be answered, you will have to reach out to the customer support staff.
Basically, there are three different modes of communication available here. The first and the slowest involves writing them an email that will contain your inquiry. If that’s fine with you and you have the time to wait for a response, you can send one to [email protected].
If this is simply too slow for you, why don’t you try reaching them via the live chat platform? The whole support team is available 24 hours a day, 7 days a week, throughout the entire year. This should keep you covered no matter what your issue is.
Sometimes people simply don’t like typing or don’t have the time or patience for that. Good news is that Syndicate Casino and their customer support can also be reached by phone. Players from Australia need to dial +61 29 1361 660, while the Canadian support number is +1 888 586 3185. If you’re calling from Malta you need to dial +356 27 78 02 92, while punters from Ireland can reach the staff by calling +353 16 99 4506. Players from New Zealand can contact the customer support agents directly by dialing +64 99 42 4040, while those from South Africa can rely on the following number: +27 105 346 891.
Licencing
Owned and operated by a company called Direx NV, Syndicate Casino has a license issued by the Government of Curacao.
They have a separate page on responsible gaming that provides valuable info on how to prevent your gaming from becoming an addiction and what to if and when that happens. There isn’t much info on safety and security, but judging from what we’ve seen, they’ve gone to great lengths to make your stay a pleasant and safe one.
Restricted Countries
Countries that are not allowed to register at Syndicate Casino include:
Afghanistan, Aland Islands, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Czech Republic, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Heard Island and McDonald Islands, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Isle of Man, Israel, Jamaica, Jersey, Jordan, Kenya, Kiribati, Kyrgyzstan, Latvia, Lebanon, Libya, Liechtenstein, Lithuania, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Mauritania, Mauritius, Micronesia, Federated States of, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Northern Mariana Islands, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Singapore, Slovakia, Solomon Islands, Somalia, South Georgia and The South Sandwich Islands, South Sudan, Spain, Sri Lanka, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Kingdom, United States, Uzbekistan, Vanuatu, Vatican, Venezuela, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe
Syndicate is one of the good Dama casinos and I have played here often. They have good bonuses with fair wagering and a large selection of games. Verification and withdrawing it also very easy and stress free. Would recommend
Opened account and enjoyed the welcome package. Managed to win a bit and cashout was fairly painless. I submitted docs right away, and within 2 days of request had the bitcoin in my wallet. I really like the VIP program and have moved up through the gangster ranks fairly quickly, receiving free spins at each target. I also like the slot tournament called the Slot Fights. Was able to place 3rd and scored an extra $100! My one issue was how slowly the customer service takes to respond. Frequently I would have to ask “hello?” before getting another reply. But they are present and answer so that in itself is good!
Syndicate casino is amazing ! I got many times through their site and lcb bonuses as a new player and as existing customer ! The bonuses are generous and the slots are fair ! I did not withdraw yet but i was close ! Hope in near future i will and write again my new experience ! I like this casino and from other comments i read Syndicate has good reputation
This used to be a good casino payouts were super fast now payouts can take 7 days and u can play $200 without a free spin
This casino has very good promotions, you also receive many promotions in your email, and a rewards system. A few weeks ago I made a small deposit for 10 euros, I lost them at the live dealer, days later I received my account because I regularly do it to consult promotions and oh surprise I had 12.6 euros in my account as a gift but it was like a deposit they put it I do not know if other players happen the same or only sporadically, withdrawals you receive in less than 12 hours and without problems, another thing I like is They have a variety of live dealers with very small bets for all tastes. I highly recommend it.
Syndicate is one of my favourite and go to casinos now, when i first deposited they had issues and it caused the site to crash, but seems to be fixed…
min deposit $10
platform is easy to use and good
there is an app you can download
promotions are generous.
have not yet withdrew from this casino but will leave a updated review when i have
UPDATE: update with withdraw…. instant i uploaded documents at 6pm and by 6am i had my winnings in my bank ….
Sorry to hear that, Queen Billy. Please PM me your casino username so we can check with the casino what’s going on. Thanks.
Currently not happy with this site, I deposited my first time After being signed up to this site for a while, after the deposit I got kicked off the site and now I’m unable to log into my account, I have requested the email verification to unlock my account but have not received it, have tried to live chat but it won’t load, I have emailed and no reply, I deposited $25 …. I have heard so many good reviews about syndicate.
If my experience is dealt with I will update my review
I have great experience with them, cashout couple times without problem. I progress on level 2 much faster than in other Direx casinos. I love promotions which they have often and thems with gangsters. Verification was fast, support excellent.
I really like Syndicate casino. I joined them in December, made a deposit and withdrew without any problems. I have made a few more deposits and never had any issues. They have a very nice game selection, support is very kind and professional. Withdrawal took just a few hours after verification was done, so can’t complain about that. Also the documents were approved without any issues. They have very good welcome bonuses with good wagering requirements and I’m on my way to reaching higher VIP level so I’m curious to see how that will work. So far I would recommend them as I haven’t had any issues and they seem solid.
update – everything was great till this moment when they sent out daily emails – including free codes, but so far no one code were not active and i never got any free bonus – support told me- they are not for me, but they send new ones 😀
Nothing but good things to say from me, lots of providers, everything was straight forward, and they have 24/7 chat support which is super helpful.
There are Predatorry bonus terms at this casino, please see the disadvantages section for more information.
Enthusiasm and disappointment met here. Big selection game and providers. The welcome bonus is excellent and also 200 FS is generous. But one big problem is the connection to their server. They games cut , they don´t run smoothly at all.
great first impressions, good slot choice, AUD as currency choice, easy verification process, yet to try out withdrawal times but hopefully that day is coming soon!
Worst experience I’ve ever had with a casino.
So after many years of playing at hundreds of casinos I finally felt I needed to write my first review ever.
I still can’t believe what just happened and how I was treated.
And just on signnup trying to claim an exclusive bonus from a link that i followed and clicked on from another site.
The rudest person in live chat that I have ever come across and would not and could not answer a simple question.
Refused to answer my questions with a simple yes or no answer.
Don’t bother with this casino.
Very fast withdrawal to bank acct, very fast verification, this casino is in my favorite list 🙂
I think its unfortunate that the casino only has wire transfer as withdrawal method. seems stuck in the 2000’s
I just registered in this casino, but the confirmation email haven’t arrived yet, anyway, this casino seems to be a decent Softswiss white label casino. The Welcome bonus package is better than other Softswiss casinos. The game selection is good, especially they provide more BigTimeGaming slots than just Bonanza and WhoWantsToBeAMillionaire.
Good luck.
Hi fredos386,
Please private message me your casino username so that we can ask The Casino Rep to advise.
Well i played, i won i lost, i won back my losses on roulette they didn’t like i do so they closed my account on management decision without any other kind of infos even if i asked. They just don’t like when you win i guess.
I need to warn you about this casino. They expect selfies with your ID and used credit card for their KYC – I am from central Europe and never had to send in any selfie with my credit card holding!
The responsible gambling is not working, I told them to close my account permanently and they did not handle.
Big warning, this is not a trustworthy casino!
Very good casino, i deposited first time and withdrew so far 2 times and still have left freespins of 200 which i got every day 25 for same time. They have many providers, all my favs are here. Chat support is nice and helpful. Withdrawal took less than 24h. Verification is fast, uploaded documents on site. I plan to play here in future and take all 4 bonuses, which are good.