Loading...Licensed by Curacao, Tortuga Casino has simple yet meaningful philosophy- to transform the online gaming experience into an adventure. Inspired by pirates, this online casino, which shares its name with a rocky, mountainous island in Haiti, provides customers unique opportunity to “dive into a fabulous ocean of magic and fun on top of winnings”.
Capturing the attention instantly is a wide range of excellent games delivered by some of the most popular content providers. There’s an impressive selection of slots, table, and live games delivered by big names such as Quickspin, Evolution, Pragmatic Play, Booongo, and many more.
Adding more value to a wealthy content portfolio is quite a solid assortment of bonus offers. Introductory bonus, daily portions of casino spins, tournaments, and much more. Plus, players have the opportunity to collect points, unlock loyalty chests and join the Club where all kinds of perks await.
To make sure customers’ questions are answered in time, the operator features multiple lines of communication with the support department. Showing that player protection is among its top priorities, Tortuga Casino packed its platform with tools for responsible gambling.
Judging by these highlights, everything seems quite well, but let’s not judge the book by its cover. Stay tuned for the insightful Tortuga Casino review and find out more about promotions, bonuses, games, banking methods and policy, customer support, and mobile optimization!
Promotional Offers
Newly-joined clients must be greeted properly, which is why Tortuga Casino came up with an interesting Welcome bonus. What makes this offer unique is that players can actually choose between two different packages, depending on their personal preferences.
In addition to this, there are special daily deals as well as weekend bonuses. On top of that, the operator hosts Drops & Wins powered by Pragmatic Play, as well as a variety of tournaments on a regular basis.
As far as noted, all bonuses displayed at Tortuga Casino are non-sticky. Playthrough for promos is not impossible to meet, by the way.
Here’s what else players should be aware of:
- In case the wagering requirements haven’t been completed, all bonus funds expire after 14 days
- Some daily offers can be claimed an unlimited number of times
- The operator reserves the right to request proof of age, identity, and origin before granting a bonus to a customer
- If a player requests a cashout, all active bonus deals will be voided
- Wagering contribution for slots is 100%, while table and live games contribute 10%
- Registered players may receive newsletters with promotional content and material, but if they don’t want to, they can simply “Unsubscribe” via the “My Account/Settings” section
Attractive promotions aside, Tortuga Casino has something called “Captain’s Loyalty Circle”. By playing games, customers collect points and unlock chests– Wooden, Iron, Silver, Gold, and Platinum. A player can level up many times in a single day, but cannot activate all prizes at once, only one per day.
Also, loyal customers can become members of the Club, where the whole spectrum of incentives awaits. The levels include Bronze, Silver, Gold, and Elite, while the perks encompass personal account manager, better bonuses, tailor-made offers, gifts, special birthday bonuses, expedited withdrawals, cashouts with higher limits and so much more. Plus, high rollers are eligible for even more valuable deals.
To join the Club, players receive an invitation. The faster way to become a member is to submit proof of the privileged status with another operator or claim the welcome bonus package which grants instant access to the club.
What’s the Games Lobby Like?
Paying attention to the footer of the official Tortuga Casino website, players shall spot the finest developers, which indicates that the games portfolio is quite colorful. The list includes names such as BetSoft, Relax Gaming, Kalamba Games, Push Gaming, iSoftBet, Yggdrasil, Play’N GO, Red Tiger, Gamomat, ORYX Gaming, Reflex Gaming, Hacksaw Gaming, and more.
Let’s take a quick look at the catalog, shall we?
Slots: Vikings Go to Valhalla, Big Bass Bonanza, Magician’s Secret, Scarab Temple Hold and Win, Sweet Bonanza, San Quentin xWays, Wild Swarm, Madame Destiny, Mammoth Chase, Roman Legion, Chaos Crew, Cherry Pop, Divine Fortune Megaways, Total Overdrive, Trolls Bridge, Eastern Emeralds Megaways, Wild Frames, Charms & Clovers, Legend of the Nile, Holmes and the Stolen Stones, Reels of Wealth, Jackpot Express and more.
| Logo | Name | Paylines | Free Spins | Wild Symbol | Scatter | Progressive |
|---|---|---|---|---|---|---|
 | Fruit Case | 20 | ||||
 | Robin Hood - Shifting Riches | 20 | ||||
 | Elements - The Awakening | 20 | ||||
 | Lights | 9 | ||||
 | Mythic Maiden | 30 | ||||
 | Evolution | 25 |
Table and Live Games: Lightning Roulette First Person, 3-Hand Casino Hold’em, European Roulette, Sonya Blackjack, Red Dog, Mini Baccarat, American Blackjack, Casino Stud Poker, Single Deck Blackjack, Infinite Blackjack, Speed Roulette, Side Bet City, Football Studio, Dragon Tiger, Lightning Dice, Gonzo’s Treasure Hunt, Fan Tan, Craps, Golden Wealth Baccarat, Crazy Time, Dream Catcher, and so on.
| Logo | Name | Paylines | Free Spins | Wild Symbol | Scatter | Progressive |
|---|---|---|---|---|---|---|
|
| Fruit Case | 20 | ||||
|
| Robin Hood - Shifting Riches | 20 | ||||
|
| Elements - The Awakening | 20 | ||||
|
| Lights | 9 | ||||
|
| Mythic Maiden | 30 | ||||
|
| Evolution | 25 |
An interesting thing spotted in the portfolio is a branded Blackjack done in cooperation with Evolution, one of the most renowned developers of live dealer games. Certain games in the lobby, from all genres, are labeled as “Captain’s Choice”, recommended by the operator itself.
In addition to the filters which allow players to browse the games by main genres, players can also group them by some special characteristics they have in common. For example, slots can be divided into Popular, Bonus Buy, New Releases, Jackpot, and All Slots. There’s even a category called Deluxe, where players can test their skills with some sophisticated adventures.
As you can see from this brief preview, the operator made sure to cover a diversity of themes, so that players of all profiles and preferences can find something satisfactory. Slots are the most abundant category, followed by the table and live games. Those who fancy video poker only have a couple of releases to choose from though.
Under the “My Account” and “Game Sessions” section, players can see the list of releases they’ve already explored. So, if they want to try luck once again with some of the releases they’ve already checked out, finding them will be a piece of cake.
Supported Devices and Platforms
Having in mind that consumers rely a lot on all kinds of tiny portable devices, it is essential to pay special attention to cross-device optimization when developing a website. This means that people need to experience the same level of quality as the one they are served via the desktop variant when accessing the platform on their smartphones and tablets.
Online casinos, as the name indicates, exist only in digital format, which means that they need to put in additional effort to make things run smoothly in this field. Tortuga Casino optimized its platform to operate flawlessly across all kinds of mobile devices.
While out and about, players can explore the games or check out the available promotions and bonuses. As long as there’s a reliable Internet connection, they can have fun while out and about. No download is needed, as the platform can be accessed directly in the browser.
Banking Methods
Equipped with MasterCard, VISA, Interac, Flexepin, Skrill, and other payment options, Tortuga Casino gives players a wide variety of methods to choose from. Players can deposit and withdraw using cards, e-wallets, and bank transfers.
These are some of the key rules to bear in mind:
- Before registering and making a deposit, make sure that your country doesn’t belong to the excluded ones
- Maximum and minimum limits vary based on the selected banking method
- For most methods, deposits are credited within a couple of minutes; the only exception are bank transfers, which may take up to 3 working days
- The weekly cashout limit is below the industry’s average
- The amounts which exceed €2,500 will be paid in increments of €2,500 per week until full settlement
- To become eligible to withdraw, a customer needs to wager the deposit sum at least once
- The operator will do its best to process the cashout request 1 working day after it has been submitted, but the average time amounts to 72 hours
- Following the approval, cashouts are processed either instantly or within 3-5 business days
- Larger withdrawal amounts may require longer processing time
- Cashouts are usually processed to the same payment method as the one used to fund the account, but depending on the player’s activity, the operator may process in another method
- If the withdrawal is in “Pending” status, a customer may cancel it, however, when the status changes to “Processed”, this option is no longer available
- Some methods incur a transaction fee
- Except when funds are unfairly lost or debited due to bugs, other refunds are permitted only in exceptional situations, at the management’s sole discretion; in such cases, refunds are processed through the same method as the one used to fund the account
Regarding identity verification, it’s important to note that documents submitted for KYC need to be in Latin letters. Cyrillic, Greek, Arabic, and other non-Latin scripts are not allowed. It’s important to note that all data are stored for a minimum of five years following the last player transaction or account closure.
As far as the Terms indicate, a verification procedure is carried out once the cumulative transactions amount to EUR 2,000 or an equivalent amount in other applicable currencies. In case a consumer fails to provide the requested documentation within 7 days, the casino will apply restrictions to the account or terminate it.
| Banking Method | Deposit | Withdrawal |
|---|---|---|
 Bank Wire Transfer | ||
 MasterCard Credit | ||
 Visa Credit | ||
 Bitcoin | ||
 Ethereum | ||
 Ripple |
Customer Support
To get in touch with the support team, players can use live chat or e-mail. Also, there’s a phone number for those who prefer this channel of communication. It’s important to note that the live chat function is available only if a player is connected to his/her account.
Having three channels of communication is excellent without any doubt, but there’s one minor downside. Both live chat and telephone have limited working hours.
On the other hand, there’s a comprehensive FAQ page, where players can look for answers to some most common doubts. The questions are neatly organized into several main groups- Casino, Payments, Bonus, Technical, Fair Play, and My Account, for more convenient navigation.
In addition to this, a couple of tools for responsible gambling are available, allowing players to gamble in an entertaining and safe environment. A consumer can set daily, weekly or monthly limits or apply for self-exclusion. Reduced limits become effective immediately, while increased are implemented after 7 days. Self-exclusion and cool-off are available as well.
Licensing
The footer of the official website displays the Curacao license, which confirms that the platform is running in line with the industry’s standards. Players can verify the status at any time by clicking on the seal.
Also, sensitive information is well-protected, thanks to 256-bit Secure Socket Layer (SSL) technology. The SSL certificate used is issued and verified by DigiCert, which is a global leader in providing high-assurance TLS/SSL certificates and automated solutions for digital security.
Conclusion
Tortuga indeed is an Island in Haiti, but that’s not actually what inspired the casino’s name. Translated from Spanish, this word means turtle or tortoise. Thinking of a turtle, probably the first thing that comes to your mind is the word “slow”? Well, Tortuga Casino is quite opposite of that. From the very first glance, it becomes evident that this place is a synonym for fast-paced and top-quality entertainment.
Speaking of turtles, one of the most amazing facts about these intriguing animals is that bigger turtles live longer. Knowing that Tortuga Casino has a huge lobby of games and bonuses, can the same rule be applied?
All jokes aside, one cannot deny that this casino has what it takes to be ranked as a “must-visit destination”. With the abundance of slots, table, and live dealer games, players are given a whole universe of games to try their luck with. Delivered by crème de la crème developers, one should not doubt the quality of the content.
Those looking for some extra incentives are covered as well, as the operator designed a variety of promotional packages and tournaments. Loyal players are awarded additionally, as well as high rollers.
Despite a couple of flaws, such as limited working hours for customer support and lower weekly cashout limits, the number of cons is undoubtedly predominant. After all, with demo mode as an option, you can take a look yourself and then make up your mind.
Have fun and gamble responsibly!
Restricted Countries
Countries that are not allowed to register at Tortuga Casino include:
Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bermuda, Bhutan, Bosnia and Herzegovina, Botswana, Bouvet Island, British Indian Ocean Territory, Brunei, Bulgaria, Burundi, Cayman Islands, Central African Republic, Chad, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Costa Rica, Cuba, Curacao, Cyprus, Czech Republic, Denmark, Egypt, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guam, Guinea, Guinea-Bissau, Heard Island and McDonald Islands, Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jersey, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Laos, Lebanon, Liberia, Libya, Lithuania, Macau, Malawi, Malaysia, Mali, Malta, Marshall Islands, Mauritania, Moldova, Montserrat, Morocco, Mozambique, Netherlands, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Northern Mariana Islands, Oman, Pakistan, Palestine, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Saint Helena, Saint Martin, Samoa, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovenia, Somalia, South Georgia and The South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Sweden, Switzerland, Syria, Tajikistan, Tanzania, Thailand, Timor-Leste, Tokelau, Tonga, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands, Uzbekistan, Vatican, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Western Sahara, Yemen, Zambia, Zimbabwe
Players from Ohio are
not accepted at this casino