Loading...Will you try your luck at True Fortune Casino? After all, the name itself is enticing enough to check it out and see will the lady Fortuna looks your way. Combine that with a great selection of popular games and generous welcome offer, and the things get even more interesting.
Here you can play slots with any theme or set-up that cross your mind. No matter are you loving the modern releases with numerous bonus rounds or prefer more classic, old school one-armed bandits – the chances are you will certainly find your perfect cup of tea.
The slot lovers aren’t the only one that can enjoy this venue…
… as it also provides a good selection of table, live dealer and specialty games. All provided by renowned casino software suppliers.
But before you hurry up and open your account…
… take a journey with us and through this review find out everything there is to know about this gaming hub.
Promotional Offers
Truth be told…
…the promotion section is quite disappointing. Bonus hunters might be discouraged when they find out that there’s only one available offer – Sign Up bonus.
It is a sign of welcome to new players in the casino, consistent of generous match up percentage on the first deposit. All you need to do is to register your account, go to the cashier page within the software, click on “claim a promotion” and select the welcome offer. Once you make the deposit, its match up percentage in a form of bonus money will be credited.
Is there a catch?
Regarding rules of this promotion they are quite standard and straightforward. Comes with wagering requirements that are well within the industry’s average, meaning they aren’t so hard to fulfill.
It should be noted that a minimum deposit required to claim the bonus is €/$25 and that players from following countries are excluded from this offer, as well as from any deposit bonus:
- Bulgaria
- Costa Rica
- Georgia
- Latvia
- Russia
- Ukraine
VIP Club
There are many online casinos out there, but not all of them give you the personal and fair treatment you deserve. Many of them even don’t have any form of a rewarding scheme for its dedicated players, but that’s not the case with this site.
Here the VIP members are treated right, with many perks coming their way. The special team is there to support you and ensure the best gaming experience possible, all tailored to your specific needs.
Once your account is upgraded to VIP status…
…the fun really begins and benefits are lining up as you progress through the levels. VIP club members get to enjoy faster withdrawals, exclusive promotions, participation in various tournaments, raffles, increased match bonus percentages and higher cashback offers.
As another thanks for the player’s continuing loyalty…
…all special moments like Birthdays and Anniversaries, will be rewarded with a personalized bonus. Holidays are also celebrated with a bang, so VIPs can look forward to Hi-tech gadgets, TVs, laptops, weekend getaways and more surprises.
How to enter this prestigious club?
Becoming a member and reaching new levels is connected to the number of accumulated casino points. Here are the points requirements for each of the 7 levels:
- Blue – 25 points
- Blue + – 500 points
- Bronze – 2500 points
- Silver – 5000 points
- Gold – 25.000 points
- Diamond – 50.000 points
In most cases, each real money bet will generate a certain number of points.
However…
…there’s no information anywhere on the site how much you need to wager to receive one point, which is a big oversight.
What’s the Games Lobby Like?
The library boasts with very diverse gaming content, covering all types of titles. Powered by Rival, BetSoft, Saucify, Arrows Edge and Vivo’s Gaming it features a lot of variations of the popular games.
As in many other venues, slots are the center of attention here also. They come in all shapes and colors, different themes, components, number of paylines, grid mechanics, and special features.
The table games section is a bit more modest, but still provides a superb selection of popular blackjack with different math systems, as well as roulette, baccarat and poker variants. Some of them are available in live versions as well, but this category is the smallest one, containing only 5 titles.
Video poker has its own section, as well as specialty games. For players who like more relaxing gameplay, there are various options like sudoku, keno, scratch cards and even some online bingo releases.
Some of the available games at this online casino include:
Slots: Arabian Tales, Whales O Winnings, Golden Gorilla, 5 Reel Circus, A Day At The Derby, All Aboard, Astral Luck, Atomic Age, Aussie Rules, Best Of Luck, Candy Cottage, Cleopatras Coins, Cream Of The Crop, Diamonds Downunder, Diggin Deep, Dog Pound Dollars, Doo Wop Daddy O, Fantasy Fortunes, Fast Lane, Flying Colors, Future Fortunes, Gobblers Gold, Grandmas Attic, Gushers Gold, Hobo S Hoard, Ice Picks, Jacques Pot, Love And Money, Metal Detector, Moonlight Mystery, Moonshiners Moolah, Nuclear Fishin…
Table Games: Baccarat, Blackjack, Blackjack Multi Hand, Craps, Paigow Poker, Red Dog Roulette, American Roulette, European Roulette, War, Three Card Poker
Live Games: Baccarat, Blackjack, Caribbean Stud Poker, Craps, Roulette
Video Poker: Aces And Faces, Deuces And Joker, Deuces Wild, Double Joker, Jacks Or Better, Joker Poker, Tens Or Better
Specialty Games: Keno, Keno Vegas Jackpot, Beach Bums, Cast For Cash, Cavalier Cash, Gunslinger S Gold, Itchin 2 Win, Penguin Payday, Pirates Pillage, Tiki Treasure, Sudoku, 30 Ball Bingo, 80 Ball Bingo, European Bingo, American Bingo
Supported Devices and Platforms
Considering that this venue has opened its doors in late 2019…
…it can’t be boosting with a hip, modern platform. In fact, it’s quite simple and plain, featuring a black template seen so many times before.
While it is relatively easy to navigate, at the same time doesn’t provide anything original in a form of presentation. Some vibrant theme might be the drop that makes this platform to stand out in the sea of similar ones.
But when we pass on it’s a bit boring visual appeal…
…the bottom line is that the site is user-friendly. Underneath the big logo, the main categories are laid out – Promotions, Games, Banking, Support, Vip, and Bitcoin. At the bottom of the page, you’ll find FAQ, T&C and other sections with important information.
Does it have a mobile version?
While its appearance doesn’t lure players with an interesting or modern theme, the site’s mobile version is a true testament that it does follow the current trends. With high-end optimization, you can access every aspect of this platform on a go via any smaller screen compatible iOS or Android portable gadget.
At this version…
…the main categories ae tucked away under the falling menu, accessible at the top right side of the main page. The welcome promotion is taking the center, while scrolling down will showcase game lobby, divided into All Games and New Games sections.
Although the site itself is mobile-friendly…
…the available games are quite limited. With the exception of European and American Roulette, only types of titles you can access from mobile device are slots. For interaction with live dealers or more table variations, switching to the desktop version of the site is the only solution.
Banking Methods
With over a dozen payment options, players probably won’t have a problem funding their account and cashing out winnings. Alongside credit cards and numerous e-wallets, the ones who prefer cryptocurrencies will be happy to hear that transactions in bitcoin are also an available option.
A minimum deposit is set at $25. Supported deposit methods are NETeller, UseMyWallet, Skrill, Credit Cards, Paysafecard, Jeton, VOLT, Bitcoin, Cashlib, Neosurf and Ecopayz.
Please keep in mind that a 3% processing fee will be imposed on all deposits.
What about withdrawals?
Although there are many depositing options, when it comes to withdrawals, the list of banking methods is shorter. Players can receive their payments via NETeller, Wire transfer, Jeton, Bitcoin, Skrill and Ecopayz.
Both the Banking page and T&C aren’t disclosing the details about the minimum or maximum withdrawal limits. We have managed to dig up some information in the About Us section where is stated that the operator reserves the right to limit withdraws to up to $2000 per day and up to $4000 per week.
Something that sounds in the average limits until you stumble to the following rule in the General Terms and Conditions (paragraph 5.1.):
“All Deposits of 249 USD/EURO/GBP/AUS or less have a max withdrawal of 10X the deposit for that specific play session (all other currencies pegged to USD). Once a withdrawal is approved, the casino applies the 10X rule and corrects the withdrawal to accurately reflect the 10X rule.
The remaining funds are deemed ‘Non-Withdrawable’ and are cleared from the player’s balance. Deposit bonuses used during a play session that results in a pending withdrawal request, are also ‘Non-Withdrawable’ and can be deducted from that particular pending withdrawal”.
As for the fees...
…it seems players only have to pay processing charge on deposits, while withdrawals are excused from fees, except in cases of bank wire or check transfers. However, don’t forget that personal documents are required by the casino in order to approve a Pending Withdrawal.
Such documents are:
- A Copy of ID or passport (Front and Back)
- A recent Utility Bill showing player name and address matching to the ones in the casino account
- Copy of any Credit Card used to make a deposit (front and back)
- A signed CAF (Card Authorization Form) available at the site via a link
| Banking Method | Deposit | Withdrawal |
|---|---|---|
 American Express | ||
 Bank Wire Transfer | ||
 Discover | ||
 MasterCard Credit | ||
 Visa Credit | ||
 Bitcoin | ||
 Litecoin | ||
 Ethereum | ||
 Bitcoin Cash | ||
 Tether | ||
 TRON | ||
 USD Coin |
Customer Support
In order to ensure a high level of gaming experience of its users, True Fortune offers 24/7 support to its customers. Don’t hesitate to get in touch with the friendly support staff if you have any questions regarding games, promotions, or anything else.
You can reach the support via:
- Live Chat – Enables users to get in touch with the support team instantly. All you have to do is to click on the live chat button available at the right top of the screen at any time.
- Email – If you prefer correspondence via email, the site also enables this option.
- Telephone – For those that prefer to hear a human voice, there are telephone numbers. Players from France and Spain can reach the support via dedicated phone numbers for these countries, while players from other jurisdictions can use the International number.
Before you try to reach support…
… take a peek at the FAQ page. It is quite slim and not elaborate as we would like, but check it out just in case as it maybe has the answer you’re seeking.
Licensing
The brand is licensed by Curacao and it has a visible seal at the bottom of the screen leading to the regulator’s official site.
Due to SSL data encryption that enables the safety of the player’s information, with combination of the gambling license, this site leaves the impression of the safe iGaming venue.
Although it seems like a secure place for players…
…we can’t really say that it’s the best online gaming hub we’ve ever seen. Not only that’s frustrating hunting down valuable information scattered all over the place (that should be easily accessible under the T&C section), it can also be read as misleading since the players can easily overlook some important details.
As for the entertainment part…
…there’s no question that players can have a lot of fun at this venue, considering the number of featured releases. However, only two roulette variations available on mobile devices alongside slots and no other types of games for a fun on a go, is unacceptable at this day and age.
Also, the promotion section is very weak, with just one promotion for new players. The VIP club is making a difference, but it can’t cover the absence of versatile incentives.
All in all…
…this is yet another mediocre platform at the iGaming sky. While it could have potential to raise its influence, without making changes and adding more incentives, True Fortune will likely float in the middle with the rest of the average sites of this type.
Restricted Countries
This is yet another segment that True Fortune casino doesn’t disclose. There isn’t a list of restricted countries, only the ones not eligible for the Welcome offer and deposits bonuses. Reaching out to support and asking if the venue is accepting players from your jurisdiction will be the best call.
Recent Comments
15 Comments
User reviews marked with this logo are syndicated from LCB.org
True- Fortune Casino is a great place to play and a treat for Rival, Betsoft and Saucify lovers. Deposit bonus offers are enticing with low as well as no wagering bonuses. One must notice a few things before playing at this casino. If you have deposited less than $250, the maximum you can withdraw is ten times the amount deposited, and withdrawal takes a processing time of up to eighteen working days.
I have been playing at truefortune casino for years exclusively because it’s such a hassle to get all the documents Sent in
I stuck with this casino because all that was already.done. they all have treated me very well but I have deposited tens of thousands and only withdrew maybe 3 times a year. I just hit the largest win I could imagine. so I will let u know how they handle getting me my ,,$
thnk you
Marvin brown
This website is unacceptable. I put in a significant amount and I wanted to cash out 500 dollars in Bitcoin. I provided all the proper documentation I was even approved. They told me that it could take up to 18 days after I’ve been approved. It has now been 38 days since I’ve been waiting for my withdrawal. I will not put another dollar into this casino until they give me my withdrawal. There is no one to get ahold of not even my telephone. And the chat agents don’t handle withdrawals. You have to go through your Casino manager. This website is unacceptable and they need to do a better job at getting people their money after that I put hundreds of dollars in. I give them a half a star
I would like to say that I do not like this website. I put in money to buy my games and I’ve got to withdraw $500 in Bitcoin. I’ve given my ID and proper documentation they even told me I was approved. So they said it could take up to 18 days for me to get my withdrawal back. I got ahold of somebody on the chat on the 18th day and they said never let my manager now. It has now been 38 days spirit I will not play or put in any more money until I get my money from my withdrawal. There isn’t even a single phone number that I can call I have to email someone and they haven’t emailed me back for days this website is unacceptable
These guys don’t pay out winnings
On this very same site I am sending this message. You state that cash out withdrawl takes from 5 to 6 business days!?… That sounds pretty damn reasonable, if it was actually true?? I would just like to know if I’m the only one who’s been so blatantly disrespected?? Because I and neither should any other of your valuable players that keep your boat afloat!! But what I have learned is when a person may finally happen to win a little back from the houndreds or in some cases thousands of dollars you guys seem as if your happy for us. But if you actually were you would get us our winnings in the 5 to 7 days you say you will. But what we get is a list of documents and proof of residency and delays in response to our follow ups and then rejection of documents because of a Change of credit cards. To where as it’s so much time and trouble that it actually feels as if it wasn’t even worth the hassle to play and win. My freaking couple of hundred dollars that can easily be deposited back into my Coinbase wallet that it came from in a few minutes. Which is what you have always said was the beauty of using Bitcoin?? So my question is what is your problem? Go and see how long and how many times I’ve had to corespond with you all just to get back a mere fraction of what I’ve invested in you True Fortune establishment, I treated all your people with the utmost respect because that’s just who I am…. Now how about showing me the same. Mr. Antonio Castorena
*****BEWARE***** They have a max cash out on every deposit! Doesn’t matter if you claim a bonus or not! So, if you deposit $100 and hit for $10,000; You’d be screwed when it came time to cashout. (The only exception to this rule is ONLY if you deposit $250.00 or more!) Please see attachments. Just thought I should give people a heads up
I tried this casino out the other day with a 10 dollar chip and it is cool. Good selection of saucify and rival gaming. I want to know how long withdrawal times are.
I wasn’t pleased at all with this casino but then again I’m trying to play it on my phone and I guess I have to be in a computer? I don’t Know. I couldn’t ever get it to do anything. Stuff kept popping up and I didn’t even click on it.
With great pleasure I can report that True Fortune has paid both of my payouts in a few days time, the games are set for high rollers like myself, which I like. Of course, if you like to play it Conservative, you can lower your wager amount. Bonuses are generous, the VIP Director has been very helpful. Very pleased with my experience, highly recommended.
Great slots variety. I contacted customer support with a few questions and got answered in a few seconds. I keep enjoying playing at true fortune
this casino doesn’t have good bonus and it is just the same old same old and it is not impressive at all
Not being the biggest fan of Rival casino I was hoping that True Fortune Casino would change my view but sadly it has. Not, very long waiting times for payouts is a very big negative for me and the game selection is shocking to say the least, if they had to add a few more providers and speed up withdrawals it would improve it drastically
I signed up here ! they do not have BTC deposit for France at this time !! but I do not like these bonus because if you deposit only 25 you can only cashout 10x the deposit ! you have to deposit 250 or more to do not have max cashout !! I haven’t deposit at this time , I love RIVAL games but not the deposits bonus
Great collection of slots. Love the theme. Um gonna try this soon with real money.