Slot Madness Casino was established in 2009 and currently offers a great variety of online slot games. The great gaming selection, the handsome bonuses and the lively and colorful website turn out to be a successful strategy for attracting new players.
Players’ safety is guaranteed, as the software used by the online venue is primarily tested and certified by an independent agency. Slot Madness aims at protecting its players’ privacy and confidentiality…
…that is why all payments to and from their casino accounts are heavily encoded by 128-bit encryption.
The casino has set up a nice selection of the highest-quality games ranging from table classics like blackjack and baccarat to the latest enticing video poker variants. Of course, as the name itself suggests, virtual slots are where this online gambling provider truly shines. The casino offers an ever-expanding collection of the latest slots and new variations are added to its extensive list on a regular basis.
One of the greatest advantages of opening an account with the online operator is that it welcomes gaming fans from many countries across the globe, but more importantly, the casino has opened its doors to US players as well.
In addition, the casino provides its players with unrivaled customer support around the clock. The gaming operator accepts only secure payment methods and is recommended by players for its fair, quick and reliable payouts.
The online casino also allows for on-the-go play as registered members can access its gaming library via portable devices such as smartphones and tablets.
Powered by NuWorks
The operator has joined forces with NuWorks, which offers great quality casino and gaming software. The software developer is the latest addition to this already competitive market as it emerged on the scene a few short years ago, in 2011. Despite its short history, NuWorks has already been accepted as a member of both the Interactive Gaming Council (IGC) and the Interactive Gaming, Gambling and Betting Association (IGGBA) which is a testament to its reliability and integrity.
Newcomer NuWorks is often associated with one of the most popular brand names in the online casino industry, that of Real Time Gaming. This is hardly surprising since its suite of gaming options is closely modeled after RTG’s games and boasts quite similar interface and gameplay.
Another similarity that can be easily drawn between the two gaming providers results from the nearly identical cashier function that is to be found at both NuWorks and RTG-powered casinos.
However, this does not mean NuWorks has nothing new to offer, on the contrary, thanks to its successful partnership with the newly-founded provider, the online casino offers some exclusive, unique gaming options that can hardly be found at any other online casinos.
Despite the fact that the provider is relatively new on the market, it is considered one of the fastest-growing ones. The online platform offered by the developer is secure in order to guarantee maximum protection of the customers’ personal and banking details.
Play Slots Madness Casino Games
Games
The casino lobby of this online venue impresses with vivid, feel-good colors, mouth-watering imagery of various fruits and easy, trouble-free navigation.
As mentioned above, a nice selection of casino games is featured, including table games, video poker and virtual slots, but there is a specialty games section as well. Currently, the website features over 130 top-notch games, 80 of which are slots as this appears to be the game the online casino is predominantly focused on.
What is more important, the casino’s gaming library continues to expand rapidly but many casino fans are put off by the fact roulette and craps are nowhere to be found at the website. Hopefully, we will witness a greater diversity of card and table games in the future.
The games can be played in Instant Play mode, so there is no need to waste disk space by downloading and installing any software on your desktop devices. However, there is a free downloadable software for desktop computers running on the Windows operating system only, which comes across as a major inconvenience for Mac or Linux users. The latter are still able to access most of the casino’s catalog and play the flash version of the games.
Slots
No matter if it’s classic 3-reel or 5-reel virtual slots, the online casino offers a great variety of options that will truly guarantee fantastic gaming experience to all its customers.
Apart from the standard jackpot slot variations, the casino also offers several slot games with progressive jackpots, which have become some of the most preferred ones for obvious reasons. These include favored titles such as Enchanted Beauty, African Skies, Greek Goddess and Monster Millions. The latter is a 25-paylines slot with a massive jackpot that can be won during extra games too.
A favorite title among slot fans, Monster Millions offers great entertainment value thanks to its many special features and two bonus rounds.
| Logo | Name | Paylines | Free Spins | Wild Symbol | Scatter | Progressive |
|---|---|---|---|---|---|---|
 | Aladdin's Wishes | 20 | ||||
 | Builder Beaver | 25 | ||||
 | Loch Ness Loot | 25 | ||||
 | T-Rex | 25 | ||||
 | Golden Lotus | 25 | ||||
 | Dream Run | 25 |
Video Poker
This particular online casino currently provides more than 20 different video poker options, which offer over 130 gaming options. This makes the variety of choices when it comes to video poker really vast and guarantees maximum satisfaction, as the online casino platform can meet the individual needs and personal requirements of every player.
Of course, some of the most popular video poker games such as Jacks or Better, Deuces Wild and Joker Poker can also be found on the casino’s platform.
| Logo | Name | Software | Play |
|---|---|---|---|
 | Loose Deuces Video Poker | Real Time Gaming | Visit |
Baccarat
Players, who look for the most standard casino games can try their luck and pick baccarat for a great gambling experience. The game features a super-low house edge, which is great for the casino customers. In fact, the house edge is one of the lowest you can find on the Internet and is estimated at 1.06%. The game features the same rules as the standard casino game.
Blackjack
Blackjack has always been one of the most-loved online games and is among the most preferred in this online casino, too.
It has the same features, rules and objective as standard blackjack…
…the player needs to win against the dealer in order to get the prize. The 8-deck online game of Blackjack, available at Slot Madness provides players with a great choice of options and comes with a default house edge, which amounts only to 0.65%.
Poker
Despite the fact, this web-based casino operator mostly centers around virtual slots and video poker, fans of the traditional card game are able to enjoy it as several high-quality variations of standard poker are offered.
Each option stands out with clear and authentic visual and sound effect and is of the highest quality possible which compensates for the lack of diversity in the Table Games section. Let ’em Ride, Texas Hold ’em Bonus, Vegas Three Card Rummy and Tri Card Poker are among the most popular variants of the game of skill. You can find every single one of them at this online venue.
Specialty Games
This section of the online casino is a cut below what we would normally expect from any web-based casino provider as it features only a single solitary game. This fact alone sort of stultifies the existence of a separate Specialty category. However, if you consider the fact the casino’s main focus is on slots, the lack of diversity in the rest of the categories makes more sense.
The single game on offer is a Keno variant with unfavorable odds. If you insist on diversifying your gameplay though, you can test the game and see how it works for you.
Supported Devices
As mentioned above, the virtual casino offers a number of options for players who demand greater flexibility and wish to access and play their favorite casino games in the comfort of their surroundings, whatever they happen to be.
Currently, the online casino is available for desktop computer and mobile users. Its software can be downloaded free of charge directly from the website, but unfortunately, this is an option only for players whose desktop devices run on the Windows OS.
If your computer happens to run on Mac or Linux, you will not be able to download and install the software on your device. Why is this a setback? Some players consider it a shortcoming as the Instant Play game library is a bit more limited in comparison with what the download version has to offer.
The Instant Play version of the website, on the other hand, can be loaded via all widespread internet browsers which is a comfort of some sort. These include Internet Explorer, Mozilla Firefox, Google Chrome, Safari and even less popular browsers like Opera.
Another advantage the operator has to offer is the fact that its games, slots especially, work seamlessly even if players’ connection is not as fast. However, if you wish to enjoy the gaming library to the fullest, you should make sure you have installed the latest version of the Adobe Flash Player plug-in. Also, players are recommended to update their internet browsers as regularly as possible for a smooth and hassle-free gaming experience.
Presently, the online gaming provider has not developed a downloadable mobile app for players to install on their devices. Nevertheless, it is possible to play on the go as the casino is mobile-responsive.
However, if you wish to access the casino via your portable device you should first sign up with an account using your desktop computer. As soon as you have set up your Slot Madness account, you will be able to log in using your credentials via your smartphone or tablet. You cannot load the website via mobile devices unless you have opened an account first.
The site works on a vast range of popular devices including Google Nexus, iOS devices like Apple iTouch, iPad mini, iPhone, Samsung Galaxy, Windows and Android phones and tablets.
| Device | Operating System |
|---|---|
 Desktop |   |
 TV |   |
 Tablet | |
 Mobile |  |
Bonuses and Promotions
To compensate for its minor disadvantages, the operator showers both newcomers and existing members with tons of appealing bonuses and ongoing promotional offers. The only thing players are expected to do is register with a real money account. Be sure to determine what the current wagering requirements are for any bonus prior to depositing.
In addition, there is a deposit match bonus reserved especially for progressive games. The players are given a special coupon. The casino also has set up its own VIP loyalty program which features a myriad of exclusive promotions and bonuses only VIP members can claim.
You are probably wondering how is membership granted? It’s simple, you only have to play your favorite games for real money and collect Comp points in the process.
Payment Methods
The online casino is proud to have one of the best records in the entire online gaming industry, an immaculate reputation that is to be attributed to the casino’s secure and reliable payment history.
Both deposits and withdrawals processed by the casino’s system are totally risk-free and provide customers with a peace of mind and optimal comfort. Your confidentiality during transactions is guaranteed as the operator never discloses sensitive banking and personal information to third parties in the process of transferring funds to and from players’ casino accounts. In addition, the gaming provider has implemented special SSL and MD5 encryptions to further protect its registered members.
The fact the casino accepts the most popular payment methods easily ranks it among the most-trusted web-based casinos. Some of the most convenient and secure methods to load money into your account include credit or debit cards by Visa and Mastercard, prepaid cards, Person to Person or e-wallets like those provided by Neteller. American Express and bank wire transfers are yet another convenient way to fund your account.
Deposits are processed within seconds so that players can start their casino journey right away and have a chance at winning massive prizes. It is important to note deposit limits might vary depending on the payment method you have opted for.
Players can withdraw their winning using bank wire transfers, e-wallet Neteller, bank cheques and cash transfers. While payouts are typically prompt, they require much more time to process as compared to deposits.
Withdrawal requests are usually approved within ten business days and require about seven more to complete. The first time players request a cash-out, some verification of their identity might be necessary due to security reasons. In most cases, players are asked to send copies of some documents for verification. These include scanned copies of their ID cards and the front and back of their credit cards and some proof of address, most often a copy of their latest utility bill.
Check with the casino to determine the max deposit and withdrawal limits.
Sadly, some currency conversion fees might be incurred, provided that players do not use USD as this is the only currency transactions are processed in.
All Accepted Methods
| Banking Method | Deposit | Withdrawal |
|---|---|---|
 Bitcoin | ||
 MasterCard Debit | ||
 Tether | ||
 Ripple | ||
 Players Rewards Card | ||
 Dogecoin | ||
 Bitcoin Cash | ||
 Ethereum | ||
 Litecoin | ||
 American Express | ||
 Visa Debit | ||
 Visa Credit | ||
 MasterCard Credit | ||
 Discover | ||
 Check/Cheque | ||
 Cash | ||
 Bank Wire Transfer |
Customer Support
Customer support is undoubtedly among the strongest points of playing here as it is truly paramount.
Support agents are always on standby to assist players who need more detailed information, experience any issues or simply need answers to more general questions prior to signing up with real money accounts at the casino. Moreover, the staff is professionally trained at what they do, not to mention, exceptionally kind and highly motivated.
Support is available literally year-round, around the clock including on weekends and official holidays. There are several ways to get in touch with a representative of the team. Our advice is to first go through the FAQs section available at the website as it provides comprehensive answers to more general queries related to restricted territories, software download and payments.
If you fail to find the information you are looking for there, you call always send an email or use the online casino’s phone line, which is toll-free for customers calling from the US.
Without any question, the quickest and most convenient way to reach a representative of the support staff is by using the Live Chat functionality that is available at the website. A friendly agent will respond to you in a manner of seconds to answer your inquiry in detail.
Both the website and customer support are available in a single language only (which is English) – bad news to international players who are not fluent English speakers.
Licensing and Restricted Countries
For the past seven years, the operator has enjoyed an enviable reputation for being a reliable, secure and fair gaming provider. The casino operator is completely legitimate as it is certified and regulated by the authorities of Costa Rica.
Affiliated with the Ace Revenue Group, the online casino works in partnership with third-party agencies such as Gaming Labs. The latter monitors and performs tests on the casino’s gaming library to ensure fair payout percentages and unbiased outcomes of all games in the portfolio. According to the company, the online venue boasts payout odds of 97.5% which is fairly impressive.
As was mentioned at the beginning of the current review, the casino is open to accepting players from different countries and nationalities. However, it is important to note the website predominately targets players from the United States of America. In fact, this is among the major perks the website has to offer as many web-based gaming providers shy away from players from the country due to legal restrictions.
Another drawback stems from the lack of versatility as far as currency is concerned. Only USD is accepted by the casino, which automatically means players using other currencies will have to reconcile with paying fees for currency conversion.
Despite the fact that the operator is mostly oriented towards catering to US members, it accepts players from a variety of other countries.
Unfortunately, online gambling for real money is not allowed in all jurisdictions across the world. It is a player’s sole responsibility to make sure they are not breaking the laws of their country of residence by registering and playing at foreign gambling providers. While residents of certain countries are allowed to join and register with real-money accounts, they might be restricted to playing without being able to claim any bonuses and promotional offers, available at the casino.
Players with permanent residence in one of the following countries are not allowed to open real money accounts at Slot Madness:
Afghanistan, Albania, Alderney, Algeria, Angola, Antigua and Barbuda, Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, Belarus, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, China, Colombia, Comoros, Congo, Congo Democratic Republic, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Faroe Islands, Fiji, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Macau, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Mauritania, Mauritius, Micronesia, Federated States of, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands Antilles, Nicaragua, Niger, Nigeria, North Macedonia, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Reunion, Romania, Russia, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, Sri Lanka, Sudan, Suriname, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, Uzbekistan, Vanuatu, Viet Nam, Wallis and Futuna, Yemen, Zambia, Zimbabwe
Recent Comments
72 Comments
User reviews marked with this logo are syndicated from LCB.org
Slot Madness promised a lot but ended up being a major letdown. The game selection looks good on paper, but the fun stops quickly when you realize the bonuses are more trouble than they are worth. Their no deposit bonus rarely works right, which is a big red flag. If you want to try the site without risking your own money, forget it. You’ll just waste time chasing promos that don’t show up or disappear before you can use them.
Customer service is slow and unhelpful. When you finally get someone on chat or email, they give vague answers and don’t seem to know their own policies. It feels like you are talking to robots rather than real people. Withdrawal times drag on forever and the wagering requirements are confusing and unrealistic. It feels like they want to keep your money locked in as long as possible.
If you value your time and sanity, Slot Madness is not the place to play. The flashy site hides a lot of issues behind poor communication and weak promotions. There are way better casinos out there that actually deliver on their promises. Avoid this one unless you like frustration.
My wife and I are two of the formal complainers of these trashy, ignorant sub-human beings. Someone should most definitely hack these scum bags and take every penny that they acquired through lies, cheating and stealing. I’m glad to finally see this. Mark my words though, if i had to pick one casino that will be like this one within 5 years- it is Mr. O. They would not cash out my wifes withdrawal of a THOUSAND DOLLARS because her elderly mom claimed a measly bonus under the same IP… if that was even the truth. Theres no way of knowing this though because they hounded her on verification for 5 hours before using the IP as a backup excuse when they figured out all of her identification was valid and verified 6 months prior to this. Youd think this is bad enoughjQuery371028693942045389476_1728205275992?? NOOoooo…. They wouldnt even give her $98 deposit back! They put it back in the casino and told her she had to wager it after this entire mess… she tried 7-8 different games and not a single one let her win a penny after all this. Her wagering was estimated to be complete after she dwindled down to $15- theres no way of know this because they didnt add a playthrough to the account balance… they were never going to let her cash out anything… i have no doubt they cash out other people but they do in fact pick and choose when and who to cash out. Slot madness did not do shady business to the extreme until a few years later… Mr O is well on its way and id bet a thousand dollars they will burn on the blacklist like slot madness and associates. LCB closed my complaint on Mr. O before even investigating it or allowing me to submit evidence… i doubt they even messaged MR. O because of how fast they closed it. They literally just copy and pasted rules about multiple bonuses claimed under the same IP and were never heard from again… i was fond of being a member here until this because it proves they are just as biased as some of these casinos and whichever casino is bringing in the most traffic and publicity like Mr O is, they will not go against the grain in any circumstance.
Well, good to know that I’m not alone… I’m going to start checking here before trying a new site in the future. I’m still fairly new to this scene and was not in the habit of doing so, but I did have a fairly pleasant experience in chat with one of their support representatives. This led me to believe that withdrawal would be easy, smooth and quick. I was quite pleased by their identity verification provider, HooYu, and the $10 LTC confirmation deposit was equally painless, but I guess that extra $10 was just too much temptation for them. Exactly two minutes after I requiested a withdrawal, it was cancelled without notice or explanation and the live chat option was removed from the site for me. Of course, email auto-response indicates that they may get back to me “due to the high volume of incoming mail.” Fortunately, I’m only out the $10 plus some free chip winnings, but I’m nevertheless not too happy about it.
this is our top three worst casino site to play at horrible customer service not worth it
lol the canceled my withdrawal and broke it up into one small one nd one big one they paid me the small one said it was reimbursement for the voided payout. When I met the requirements and won they refuse to pay out it’s pathetic someone please shut the cunts down
Well, I went from terrible to dislike. At least I’ll have to say I moved one tiny step forward. It says my withdrawal bitcoin withdrawal is approved, but talking to them they said 7 to 10 business days before they even send the payment out I thought bitcoin withdraws were supposed to be faster, so how many days it takes for them to get you approved and then another 7 to 10 business days before they even send it out that is absolutely ridiculous. That’s why we all use bitcoin because it’s faster. You don’t have to worry about the banks and all their excuses they use but of course more excuses so we’ll see how this goes. We’ll see if my dislike go back terrible or we’ll go somewhere we’ll see.
As soon as I make a $30 bitcoin deposit to verify that I have a bitcoin address for my $100 bonus that I completed, they called me from an unknown number don’t usually answer that I think they called once maybe twice and say they’re closing my account so now I’m losing out the only on the hundred then I supposed to get but my $30 $32 deposit that I just deposited with my bitcoin.
This is my username for slot madness ynuq6jc53b does anyone no who I need to contact about getting some help here with slot madness I’m having some big problems with them and it’s getting very frustrating.
Hello Deadeye39. We will notify Casino Rep in order to help you with this matter. Once we get a response we will let you know.
These people are straight up WEASELS! For weeks I have built up my withdrawable balance. I finally requested a $700 withdrawal. I was told to wait 5-7 business days. I finally checked my transaction history and it said my request was denied, even after I sent them a $30 deposit to verify my coinbase account.
They could not have picked a better name because there is some MADNESS on this site. Customer service was slow and the daily free spins negated any other bonuses I would have rather had. The cash out takes 2 full business days before they process. The slots payout decent though and the freeroll tournaments are legit. OK-mediocre experience
Very, very slow payouts. I’ve been waiting for mine for over one month.
Customer service is horrible and then they make crazy excuses to not give you your winnings after you jump through all there hoops to get it in the first place
Did the playthrough requirements for my bonus and was verified quickly so hopefully it won’t take long for my withdrawal. Seemed like a decent casino so far but just put in for the withdrawal yesterday and was told 72 hours so I guess we shall see
After completing a new playerr sign on bonus I went to redeem. Then….. NOTHING. No customer service help. The link didn’t even work. Then after three we eks of waiting my account went magically to zero. STAY AWAY. THEY ARE BAD BUSINESS
Im having the same issue but getting no response frustrating.so anyone have a resolution. sent documents in some time ago an nothing
This one was one of the first casinos in a play at. Don’t reason why I played there so long was because I had no other experience to compare it to. I guess I didn’t think you could actually win on online slots at the time so I just kept playing there. Never did withdraw. Pick another casino.
Don’t waste your time. Horrible casino. Better options out there
I have seen this type of thing in other sites that do casino reviews. Why do they say that “such&such casino has a warning”, so I click on the article just to be left hanging…
Uughh
What’s the “warning”?
What is it regarding?
How do we find out?
Do these casinos even care about so called “warnings”? Where do the warnings come from? Are they just customers that complain and with so many complaints come warnings?
Sorry I’m just trying 2 figure all this out .
Thanks 4 any help.. Your site is actually really helpful.. I do appreciate the work you do to help inform the public of legitimate casinos.. ????‼️
Can they be reported to the BBB or something cause this is ridiculous that u can’t ever speak to a live person.
They will never pay you. They will lie to your face and constantly make up new reasons not to pay. This website is a shill for crooks.
I HAVE REQUESTED A WITHDRAWAL OVER 2 MONTHS AGO. STILL NOTHING. I HAVE 10 WITHDRAWAL REQUESTS TOTALING $8,050 AND HAVENT BEEN PAID ON THE FIEST ONE YET. ANY ONE ELSE HAVING THIS PROBLEM? JUST BAD BUSINESS.