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Grand Eagle Review

About this review

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Video review

Reviewed byShelly Schiff

In short: Grand Eagle Casino is an offshore online casino aimed at US players, offering Betsoft, Rival and Saucify games. TD Investments Ltd. holds a Kahnawake Gaming Commission permit for the site, and its footer names TD Playwin Limitada of Costa Rica. It is not licensed in any US state; licensed online casinos only exist in NJ, PA, MI, WV, CT, DE and RI.

Right from the very start, it’s clear to see that the Grand Eagle Casino is meant for those players who hail from the US.

The eagle is basically the national bird of America and it stands tall as the mascot for this brand. Relatively few online betting venues accept players from the States, as this involves overcoming a plethora of different obstacles. There are too many of them, so we won’t bother to list them all here, so the main focus should be on that feeling of being appreciated, and the American and Canadian players don’t find that so often…

The site is run by TD Investments Ltd., which holds a Kahnawake Gaming Commission permit for it, as detailed in the licensing section below. As an offshore site, it is not licensed by any US state regulator.

When we speak of the visual aspect of it all, it sports a nice and clean design, all dressed up in darker shades of blue, and a layout that’s very easy to understand and use. Mind you, not all the features will be visible nor available unless you decide to take a leap of faith and sign up for a free account.

The games lobby may not be the largest around, but it’s full to the brim with games from some of the flashiest names in the software industry. The same can be said about the generous batch of bonuses and promo offers that await each and every new customer, but on the other hand, we were quite surprised to find that there is no rewards program for the most loyal customers. 

This came as quite a surprise, especially when you consider that all the other aspects of the casino have been laid out quite meticulously, and it’s really hard to find any major flaws over here.

Now that we’ve grabbed your attention, let’s pop the hood open and check whether this online betting venue really deserves a thorough test drive, shall we?

Games

GrandEagleCasino_Games
Over here we have the very heart and soul of this online casino. Each time you land a new venue, probably the first thing you do is go and check their selection of games, as these are basically what brings us to a venue in the first place.

This lobby isn’t that large, but it still holds several hundred games provided by some really cool developer brands such as Saucify, Rival, and BetSoft. You can search for specific titles, or you can simply browse through the categories, including Slots, Poker, Table Games, and Other Games.

You can browse the games by their features, too, including stuff like free spins, feature game, jackpot, elite, insurance, play 50, max ways, single zero, but you can also browse them by the number of paylines included in the game.

In case you are not sure where to begin, perhaps it’s a good idea to check the Featured Games first, as these could get you started and pointed in the right direction. Either way, here are some of our own personal favorites, but keep in mind that the majority of the games featured here are in the slots category. This is only logical, as these are always the most popular games among all punters around the world, including the ones from the United States.

Slots

2 Million B.C., 4 Seasons, 8 Reel Circus Big Wins, 7 Chakras, 7th Heaven, A Christmas Carol, A Night In Paris, After Night Falls, Age Of Spartans, Aladdin’s Loot, Alien Spinvasion, Alkemor’s Tower, Almighty Dollar, Alpha Squad, Captain Shockwave, Arabian Tales, Arcadia 3D, Arrival, At The Copa, At The Movies, Band Outta Hell, Barbary Coast, Beat Bots, Big Bang Buckaroo, Big Cash Win, Big Froot, Big Game, Birds, Black Gold, Blood Eternal, Boomanji, Break The Bank, Buckin’ Broncos, Bucksy Malone, Carnaval Forever, Cash Flow, Cash Puppy, Cash Vegas, Catsino, Champs-Elysees, Chariots Of Fire, Chilli Pop, City Of Gold, Cleopatra’s Coins, and hundreds more!

Poker

Aces & Faces Poker, Bonus Deuces Wild Poker, Bonus Poker, Bonus Poker Deluxe, Deuces & Joker Poker, Deuces Wild Poker, Double Bonus Poker, Double Double Bonus Poker, Jacks Or Better Poker, and Triple Double Bonus Poker.

Table Games

Atlantic City Blackjack, European Blackjack, European Roulette, Punto Banco, Single Deck Blackjack, 3 Card Poker, Vegas Strip Blackjack, and other variants.

Other Games

Berry Picker, Captain Keno, Keno, Lucky Scratch, Powerball Keno, Superkeno, and several other variations of cool games commonly featured at parlors.

Bongos BananasBongos Bananas
Misfit ToylandMisfit Toyland
Book of the DamnedBook of the Damned
Pyramid Bonus PokerPyramid Bonus Poker
Crazy Camel CashCrazy Camel Cash
Diamond DreamsDiamond Dreams
Majestic MermaidMajestic Mermaid
Jackpot GagnantJackpot Gagnant
The Queen of Social MediaThe Queen of Social Media
CrapsCraps
The Game ShowThe Game Show
Svensk RouletteSvensk Roulette

Supported Devices and Platforms

We live in a modern and dynamic age, where everything becomes faster by the day, and the technology at our disposable has progressed far beyond our imagination.

Nowadays, we rely on our mobile phones for a wide array of services, while only a decade ago we barely used for anything else besides making calls and sending text messages. Online gambling has migrated from desktop and laptop computers to mobile devices, so we now prefer playing our favorite games on iPads and smartphones.

This is why it is only logical to expect an online casino such as this one to be fully accessible by our trusty little digital friends. Luckily enough, the casino has an excellent site that’s been fully optimized for a vast range of different mobile devices, so you can play all your favorite games while you’re stuck in a traffic jam or perhaps waiting in line or sitting on a park bench. You can even place some wagers and maybe score some cash!

Banking Methods

When you hit a new online casino for the first time, one of the main concerns is always the banking options. We all like our transactions secure and fast, and we also like to see as many different modes of payment accepted and available.

The list of accepted currencies includes the US Dollar, Australian Dollar, Canadian Dollar, Euro, UK Pound, Danish Krone, Swedish Krone, Norwegian Krona, and Bitcoin. Whichever currency you choose, familiarize yourself with the minimum deposit amount and the minimum withdrawal amount.

US-based players can place deposits using credit and debit cards, pre-paid or gift cards, and Bitcoin. If you’re from Canada, you will surely be glad to hear that the deposits made by Skrill, ecoPayz, or Bitcoin are accepted. EU players can rely on Visa credit or debit cards, Skrill, Neteller, ecoPayz, and Bitcoin.

Things don’t look so good when it comes to collecting your hard earned cash. Namely, all players from the US and Canada can only rely on options that involve some fees.

Customer Support

We can all agree that customer support is extremely important, especially if you’re new at an online casino. Sometimes you can get into some trouble, or you simply have some questions that need answers, but either way, it’s good to know that there are “guardian angels” watching over you…

In most cases, reputable casinos have a nicely laid out FAQ section, which usually saves a lot of time both to the customers and the customer support agents, but unfortunately that is not the case here.

What does this mean?

Well, it means that each time you aren’t sure about something or you have a question, you are going to have to reach out to the customer support.

There are three different ways of doing so: write an email, type away on the live chat platform, or pick up the phone and call them.

Either option you choose, the agents are available around the clock, but if you choose to send them a good old email, you need to be well aware of the fact that you are still going to have a wait a bit for your written reply. Still, if this is your preference, you can write to [email protected]. There are other options as well, depending on the nature of your inquiry, so make sure you check [email protected], [email protected],
[email protected], [email protected].

Frankly speaking, emails are simply too slow, especially if the matters are urgent, so we strongly suggest you check out the live chat platform. Over there you can type away all your problems in a matter of mere minutes and then get back to playing your favorite games.

Still, if this seems too detached for you, this casino is one of the few that do offer an option to pick up the phone and call them. If this puts a smile on your face, make sure you dial the international toll free number – 888 595 5835. 

Licencing

Grand Eagle Casino is run by TD Investments Ltd., which lists grandeaglecasino.com among its sites on the Kahnawake Gaming Commission’s register of permit holders. The site footer names TD Playwin Limitada, a company registered in Costa Rica (identification number 3-102-896993). It belongs to the same group as Black Lotus Casino.

Underage gambling is not allowed at this venue, and they also prevent all different forms of compulsive gambling. Responsible-gambling tools reduce risk but cannot guarantee safety.

Restricted Countries

Countries that are not allowed to register at ‘Grand Eagle’ include:

View all restricted countries

Recent Comments

94 Comments

LCB logoUser reviews marked with this logo are syndicated from LCB.org
  1. LCB Logo
    Chef CookieLCB User
    1.7 / 5

    Reply

    I'm not a fan of this site. Or any of their sister sites. They send me an email for a "birthday bonus" and it looks as though I have received free (legit free, not click-bait free) however as I click and enter the site they have me spin a wheel, where all the prizes are free spins in different numbers. I win 77 free spins!!! But I have to deposit $20+ to get them. That isn't a birthday bonus that's a birthday marketing scheme that's scammy af!

  2. LCB Logo
    Jeffrey-Dale HendersonLCB User

    Reply

    So I just claimed the lcb30g promo code witch it says is a $20 no deposit bonus however it's actually 30 free spins on gunspinners gold video slot. Figured I'd let y'all know.

  3. LCB Logo
    Cassondra MarklandLCB User

    Reply

    Honestly, not really a fan. The games seemed cheesy to me. I mean it's free to try so you may as well but it reminded me of those shady fake casinos. The whole.vibe was just wrong.

  4. LCB Logo
    Dustyn SandlinLCB User

    Reply

    Loading issues I'm sure it was my pc can you guys email me an invite and an extra 100 .sc just cause I'm that cool ....lol 😎😎

  5. LCB Logo
    Cat50LCB User
    3.1 / 5ok

    Reply

    I did like this casino at some point in the years they have been around. I played so many free spins and made a deposit or two here. They have really unique games and i feel the free bonus is worth trying them out.

  6. LCB Logo
    FrecklesHoneyLCB User
    0.1 / 5terrible

    Reply

    Black lotus said my email was already being used and Grand Eagle said my account was created but was under review all while attempting to sign up for the first time. I've seen Black Lotus in my junk mail so it looks like they create dummy accounts to contact potential players just to hose them if they do sign up with their actual info. Requested my password thru recovery twice and never got an email back. Shady

  7. LCB Logo
    Kacy XayLCB User
    3.4 / 5

    Reply

    Customer service is nice and casino is pretty good. Not my favorite but still good.

  8. LCB Logo
    Cash727LCB User

    Reply

    I really like this casino fast withdrawals no problems whatsoever out of it recommended to anybody

  9. LCB Logo
    Lauren LouqueLCB User
    4.0 / 5

    Reply

    Easy sign up and good amount of games to choose from just the playthrough is rather large for the amount you win from your free sins

  10. LCB Logo
    YasillymeLCB User
    5.0 / 5awesome

    Reply

    I had quite the experience at Grand Eagle! Keep in mind I am very much a newbie to gambling...I got the Welcome bonus with the large amount of free spins, upon completion, I had a whopping $8.94, or something close to that. I started playing, and winning! It was awesome! I had to utilize customer service numerous times. I then found out what play through meant. Bummed out but not totally discouraged, with quite a bit of help from customer service, who were extremely helpful I made it all the way through my play through, (first time ever) I was so excited! I had almost $200 over the play through amount! I thought I was killing it! Alistar (customer service) told me to place a deposit of $20 to cash out. I was super proud and couldn't believe my eyes when Alistar told me to push the button to cash out, and it dropped all the way to $25. I was blown away! He offered to call me to explain the process, but i declined. I disconnected chat, and got back on with Jack (customer service) who had been very informative, and knew the rules to a T. I explained everything to him , and he was very polite, and calming....I had stayed up all night for $5jQuery37104889795526844056_1716091431535? Jack explained what Alistar was trying to explain with the call, and at the end of the chat, I had $25 in cash, and the $20 crypto deposit. I was exhausted, but very grateful to have the guys there be so patient with me all night asking tons of questions. I thanked Jack, and told him I doubted gambling was really a thing for me, and would probably not be back, unless it was meant to be, or I won off my tiny amount twice in 1 night, but thanked him for his very in-depth knowledge. He Replied with, "But Stacy, just think, when you come back, you will be an expert!" I laughed, and went on my way to spend my little money on something, anything really, then to finally crash out. But I WON! I won $400 on the tiny amount I had, I was so pooped I simply smiled, thanked Jack in my mind, and went to sleep. I cashed out hours later, without an issue. I was informed cash out days were Monday and Thursday, and Monday, my pay out arrived! The experience is one I will love forever, and it wouldnt have been near the reward had it not been for their AMAZING customer service guys!

  11. LCB Logo
    OhioNateLCB User

    Reply

    I used the no deposit bonus here at Grand Eagle, it was a bit quick but fine, I was not that lucky, and have not gone on to deposit. Game selection is OK could be better. Still, it does the job, I havent tried cashing out as this site looks and feels a bit like old-schooled casinos, but hey if that's your thing, this could be a good site.

  12. LCB Logo
    BigDoinksLCB User
    3.6 / 5

    Reply

    Overall good in terms of pay and customer support. Payout times is a little long. Games are a bit dated but still enjoyable. Some games have separate rollover than others when using deposit match.

  13. LCB Logo
    HeavenRaveLCB User

    Reply

    Like it. It has many options to choose from such as Plentiful Treasures, which is my favorite slot game. Highly recommended.

  14. LCB Logo
    JambitionLCB User
    0.4 / 5

    Reply

    Grand eagle has been around for a while and I think they are falling behind in comparison to other casinos. Their payout system is slacking and shouldn’t have such long wait times for bitcoins. The games are okay but you don’t win so much. I think this casino needs to revamp

  15. LCB Logo
    Brittney WolfeLCB User
    2.5 / 5ok

    Reply

    Grand eagle it’s OK it’s very similar to Treasure Mile, and to set up is different but I don’t think that the odds of players winning are very likely. They tend to tighten up the rains or the slots. It seems like to where it’s very difficult for the players to win.

  16. LCB Logo
    Playa3171LCB User
    3.0 / 5liked it

    Reply

    I like the layout of this casino I like all of its sister casino I like it's tournaments, I like the selection of games it wouldn't be a top recommendation but would definitely recommend some of his sister casinos, not a big fan at all of the cash out times and the unclear speculations to the promotions

  17. LCB Logo
    matt65557LCB User
    2.1 / 5average

    Reply

    its an ok casino games are ok at winning but not that great never had a chance to cashout

  18. LCB Logo
    ChriscainevipLCB User
    2.0 / 5dislike

    Reply

    This is a decent casino to play at and I would say it’s deafly not a scam site but unfortunately for me the waiting time for cashout is just way too long. The game selection is poor however they do have 24 seven customer service and a nice generous welcome bonus when he first joined

  19. LCB Logo
    DuaneBucklesLCB User
    3.1 / 5ok

    Reply

    i liked playing here, also i like the tournaments because they last an hour and you can see the leaderboard as you play and can see what place you are , updating i believe every 30 seconds

  20. LCB Logo
    SydneyLCB User

    Reply

    @ Shannon Molnar - could you please send me your casino username to private message inbox and we'll ask the Casino Representative to check what happened here.

  21. LCB Logo
    Shannon MolnarLCB User
    0.5 / 5

    Reply

    WE won 1,300.00 and 180.00 more a few days ago. Cashed out but nothing yet Ive been a member along time. I hope i get this

    UPDATE: well i just found out the 180.00 was declined. So now i dont think ill see the 1,300 i won. If i don't I'm calling my bank and reversing every Dep i made. I am not getting screwed again. Shut this site down

  22. LCB Logo
    Tony WellsLCB User
    3.3 / 5ok

    Reply

    This is a decent casino. If you have played any of the numerous casinos under this brand group you have played them all. Layout and bonuses are pretty much Identical across the board. All bonuses carry extremely high WR. Their support can be hard to get a hold of at times in my experience as well. However I have had some luck at these casinos.

  23. LCB Logo
    SydneyLCB User

    Reply

    @cobra - please send me your casino username in private message inbox and we're going to contact the Casino Representative regarding your winnings.

  24. LCB Logo
    cobraLCB User
    0.1 / 5

    Reply

    Well i Still dont wont see my winnings i cashed out.Im giving up and Removing this Site from my PC .Dont play here u get screwed like me

  25. LCB Logo
    SydneyLCB User

    Reply

    @cobra - please send me your casino username in PM inbox and we'll get in touch with the Casino Representative.

  26. LCB Logo
    cobraLCB User
    0.1 / 5

    Reply

    I cashed out 2 weeks ago 140.00 and i see it says Compleated but Where is it? Ive emailed 5 times asking with no responce.They asked for documents and i sent them.So am i going to get it? Mybe not Since this seems to be the new normal from what i read

  27. LCB Logo
    loveyobunzLCB User
    3.2 / 5liked it

    Reply

    I have won on the tournaments a few times not much but it was fun playing and winning

  28. LCB Logo
    Tim KrayeskiLCB User
    3.6 / 5ok

    Reply

    Solid casinos on bonuses. Haven't been lucky enough to process a withdrawal yet. Will see

  29. LCB Logo
    DuckbrayLCB User
    3.6 / 5ok

    Reply

    Has rival games which I like and it also doesn't have too long of payout times I think my neighbor he uses this website and got his in exactly 48 hours after the withdrawal was processed so looks like they wait right until the 48th hour

  30. LCB Logo
    JulesLCB User

    Reply

    I won $60 on the free spins on a .25 bet so that was great! Played for a couple of hours and enjoyed the variety of old school slots.

  31. LCB Logo
    Bizmarkie44LCB User
    3.7 / 5

    Reply

    This online casino is ok . They give a pretty nice sign up bonus. The games are average .

  32. LCB Logo
    ziggyjamzLCB User
    4.1 / 5

    Reply

    Grande Eagle is an interesting casino that is very user friendly IMO. I really enjoy the fell and also the good variety of games which also include quite a variety of table games and video poker games. I have encountered no issues thusfar, including good customer service and problem-solving efficiency from the staff. As others have stated the withdrawal process is simple and quick in comparison to other online casinos.

  33. LCB Logo
    Ika YulistiyanaLCB User
    5.0 / 5liked it

    Reply

    I have won $105 max for claiming bonus and tried cashout maybe i get it:) In last 2 days admin did not confirm it. Cashout via bitcoin payment should be instant but we'll see?! Number stat 687122 thank you

  34. LCB Logo
    cntryboyLCB User
    2.5 / 5

    Reply

    Recently took 1st place in a tournament for $80 here, met the playthrough requirements (40x so it was $3200) and waiting to see if I receive my cashout... the 48 hour pending period is up, so we'll see?

  35. LCB Logo
    Jandea85LCB User
    3.8 / 5liked it

    Reply

    Be sure to read bonus terms,i have found many bonus codes on different sites and use them.One bonus for one deposit.

  36. LCB Logo
    Kvdgg777LCB User
    3.8 / 5liked it

    Reply

    Claiming the bonus and hoping for luck. I swear the first one I get through on a free bonus that pays me has my gambling budget for life! And the real casino is just ten minutes away from me here in AZ!!!

  37. LCB Logo
    shawnoshagLCB User
    2.0 / 5ok

    Reply

    Pretty generic. I haven’t played with this casino group in a long time and reading some of the other reviews they still have just one provider which used to be ok. But now we have so much choice. Update !

  38. LCB Logo
    fredos386LCB User
    0.9 / 5terrible

    Reply

    Grand eagle i believe is sister casino to Casino Grand Bay another saucify casino. I mean if you offer only one provider and it is one of the worst on the planet are you really expecting great success? Well when you need to cash out you realize quick that if they manage to survive it's because they take the deposits but will fight to their deaths to avoid paying you back. Avoid this site and all the saucify sites, these guys are very few customers and milk them dry quick so if you ever win huge i don't even know if they will have the money to pay you.

  39. LCB Logo
    Brittney WolfeLCB User
    2.5 / 5ok

    Reply

    I have only made a couple deposits with this site and lost them rather Quikly. The game selection for mobile devices is rather slim in my opinion. With high technology these days, I feel like they could jump on board better. No winnings to provide input on their withdrawals. I currently have a pending payout on one of their sister sites.

  40. LCB Logo
    BlaiyhotLCB User
    2.7 / 5liked it

    Reply

    The game selection is wonderful, support is always nice and I always enjoy playing there.And withdrawals have been very fast and smooth. Have free spins you can achieve if you're lucky.Easy online casino experience,have decent choice of games, I especially liked.

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Reader rating: 2.8 / 5 · 438 votes