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Kassu Casino Review – Closed December 2022

About this review

Ana (Anchi) and our shared in-house network team aim to refresh casino facts, operator terms, withdrawal information and licence evidence by each month’s end. LCB forum members also share withdrawal tests.

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The feed score comes from our shared LCB Network records. Where a combined reader rating is shown, it weights LCB and CND votes by vote count. Scores do not guarantee safety, payouts or local availability.

The feed marks this casino as closed. Source material may describe historical services.

Licence evidence Malta Gaming Authority

Kassu Casino is closed. This review is kept for reference only.

Kassu Casino is all about good vibes. Chillax, take your shoes off, and come meet your new friends, Sean, Niko, Saul, Forge, and Gringo. These guys were once in a band, but once they’d figured out they aren’t any good at writing tunes and booking gigs, they decided they should do what they do best – run an online casino.

These fictional characters perfectly reflect what this place is really all about. As the creators claim, this is a hipster venue, made by hipsters for hipsters. Even though we couldn’t really think why the world would need such a casino, this is surely a good idea, and a well-executed one, at that.

Introduced in 2019 as yet another addition to the list of venues on the Genesis Affiliates list, Kassu offers a plethora of hottest games, top shelf bonuses and promos, along with plenty of banking options. Their customer support is nothing short of professional and the platform works on both mobile and desktop devices equally well, but let’s talk about the design first…

Since it’s all about hipsters, it’s not a big surprise that the site is all wrapped up in a cartoonish design with many vivid colors. Still, don’t let this scare you off, as it’s a well laid out site and it’s very easy to use and navigate.

Promotional Offers

The current offer for your country is shown below. Always read the full bonus terms, including wagering requirements, expiry and maximum cashout, before you opt in.

Games

The games lobby is the heart and soul of this joint. It’s filled with hot titles coming from some of the flashiest names in the software industry, such as Microgaming, Net Ent, and Evolution Gaming among others.

The lobby is neatly organized into four main categories: Hot Games, Slots & Jackpots, Live Casino, and Casino Games. 

Clicking on Hot Games will leave you with yet another choice of three subcategories – Live Casino, New Games, and Popular Games. Perhaps these should be your first stop in case you don’t know where to begin and you don’t have any previous gaming experience.

Slots & Jackpots – Video slots are always the most popular games, no matter which online casino you choose. If you feel like a high roller, you should definitely try some of the jackpots on offer. Either way, these fellows take up the majority of the lobby, and the list of games is almost unbelievable. Here are just a handful of those we liked the most: Egyptian Wilds, Immortal Romance, Vikings Go Berzerk, Rich Wilde And The Book Of Dead, Gemix, Pirates’ Plenty: The Sunken Treasure, Rainbow Jackpots, Eastern Emeralds, Royal Seven, Wild Wild Chest, Totem Lightning Power Reels, Ramses Book Golden Nights, Thunder Struck II, Mega Moolah, Fire Joker, Raging Rex, Dragon’s Luck, Game Of Thrones, Bonanza Megaways, Boom Pirates, 7 Fancy Fruits, Holmes And The Stolen Stones, Who Wants To Be A Millionaire, Viking Runecraft, Rise Of Olympus, Moon Princess, Mystery Joker, Rise Of Merlin, Break Da Bank Again, Book Of Oz, Rich Wilde And The Tome Of Madness, Golden Fish Tank, The Wild Chase, Golden Ticket, Legacy Of Egypt, Northern Sky, Sticky Bandits WIld Return, Troll Hunters, Danger High Voltage, Sweet Alchemy, Wild Rails, Perfect Gems, Opal Fruits, 300 Shields, and Reel King.

Live Casino – Nothing compares to games dealt by a real, live dealer. This is surely the closest you’ll get to playing in a brick and mortar casino, so that’s probably why the selection of games included here is quite vast. Those that will surely catch your attention include Exclusive Blackjack, Roulette Lobby, Lightning Roulette, Blackjack Lobby, Svensk Roulette, European Roulette, Immersive Roulette, Speed Baccarat Live, Side Bet City, Lightning Dice, Free Bet Blackjack, Deal Or No Deal Live, Super Sic Bo, Monopoly Live, Caribbean Stud Poker, Dragon Tiger Live, Baccarat Controlled Squeeze, Three Card Poker, and many more.

LogoNameSoftwarePlay
Super Fun 21 Super Fun 21 Games Global

Casino Games – In case you prefer gambling the old school way, you will find quite a neat selection of roulette, blackjack, and other games. The coolest titles here include European Blackjack, Dream Catcher, Lightning Roulette, American Roulette, European Roulette, Black Jack, Baccarat, Casino Stud Poker, Classic Blackjack Gold, Patience, Hold ‘Em Poker, Lost Vegas Survivors Scratch, Cricket Star, Jackpot Quest, Mahjong Exchange, Monkey Keno, Max Damage And The Alien Attack, Crypt Crusade, Dawn Of The Dread, Wild Champions, and hundreds more.

Supported Devices and Platforms

If you’re one of those folks who are always on the go, you will fall in love with this place, as it is fully adapted for all mobile devices. Designed for people who spend much more time using smart portable devices over desktop or laptop computers, Kassu is a modern venue run by forward-thinking people, so you will be able to take all your favorite titles with you, and even place some wagers, anytime you want. With a little luck, you will be winning cash while waiting in line or sitting stuck in a traffic jam!

When we’re speaking of design, it isn’t really that different when compared to its desktop counterpart. All the options and features are at the same location in both versions of the site, so the navigation is easy, and everything is made to provide you with the best gaming experience possible.

There is no need to download any apps or software, just will just need a steady internet connection and a smartphone with a mobile browser installed. Just create an account, log in, and you are good to go! Last but not least, the site will work equally well on all different sorts of devices, including Android and iOS ones.

Banking Methods

KassuCasino_Banking
Having as many different banking methods available can sometimes be a blessing, but running an online casino that caters to many international markets can also be a logistical nightmare, juggling between various rules, laws, and regulations. Over here you will find plenty of options to choose from, but it is far from being simple…

First of all, if you’re a resident of Finland, you will be delighted to know that you can use the Trustly Pay N Play option. In case you are unfamiliar with this type of service, let’s just say that it is quite possibly the easiest and fastest way of gambling online known to man. There is no registration procedure at all, while all the regulatory requirements are still met.

If you’re not from Finland, then keep on reading. Whichever method of payment or withdrawal you choose, you will be limited to 10 GBP when minimum deposits or minimum withdrawals are concerned. The weekly cashout limit is 5000 GBP, while the monthly one is 22000 GBP.

Those who prefer using credit and debit cards can make deposits by using Visa, Mastercard, or Maestro. Fans of e-wallet services will be glad to know that Skrill, Neteller, and ecoPayz are accepted here. Last but not least, players who prefer not to enter bank or card details at the casino may consider PaySafeCard electronic vouchers where available. Vouchers do not remove identity checks or guarantee anonymity.

The situation is almost the same when we’re speaking of withdrawals, but you can’t use PaySafeCard or Maestro, for obvious reasons. Online bank transfers are another option that isn’t included on the list of depositing options. Depending on the method of your choice, be prepared to wait up to 5 working days for your money to arrive. 

Banking MethodDepositWithdrawal
Bank Wire Transfer BankingBank Wire Transfer
Maestro BankingMaestro
MasterCard Credit BankingMasterCard Credit
PayPal BankingPayPal
Visa Credit BankingVisa Credit
Visa Debit BankingVisa Debit
MasterCard Debit BankingMasterCard Debit
Apple Pay BankingApple Pay
Google Pay BankingGoogle Pay

Customer Support

It’s very important to have a nicely laid out customer support, as it can sometimes be the weakest link and turn the best times into worst nightmares. Have you ever had trouble with payments? Canceled winnings, perhaps? Say no more, as you surely know how to appreciate proper and professional customer support staff.

In our experience, it’s always best to start off with the FAQ page, if they do have one, of course. Luckily enough, the cheerful hipsters obviously know how important this is, so they have a rather nicely laid out list of questions that’s even segmented into several categories, including Popular Questions, Responsible Gaming, Registration, Live Casino, My Account, Security, Deposit, Financial, Withdrawal, Bonuses & Promotions, Casino, and Technical. Each one of these features a short list of questions, so chances are you’ll find what you were looking for, and hopefully, resolve the issues on your own.

Still, if these don’t work for you, you will want to reach out to the customer support staff.

The first and the slower way of doing so is to sit down and write it all down in an email. If you just need the customer support, make sure you address it to [email protected], but if you want to complain about an issue, then you’ll need another address, and that’s [email protected].

These can sometimes really take a while, and you will be left there all on your own, probably mad and frustrated, so you will surely seek out a faster means of communication. Most online casinos do have some sort of live chat platform you can use to talk to a customer support representative, but unfortunately, that is not the case here! No live chat!

Still, things aren’t that grim yet, as they do offer an option of placing a call. Just pick up the phone and dial 00 356 277 82 825 and you will be talking to a real live person in no time.

Licencing

Kassu Casino is closed. It was launched in December 2019 by Genesis Global Limited, which held UK Gambling Commission and Malta Gaming Authority licences. The UK Gambling Commission fined Genesis Global £3.8 million in January 2022 for social responsibility and anti-money-laundering failures. The company ceased trading in December 2022 amid insolvency, the MGA suspended its licence in January 2023 and cancelled it in January 2024.

Even though the hipster casino comes off as all relaxed and careless, these guys actually do care about their customers greatly, as evidenced by a dedicated page for Responsible Gaming, There are various options for self exclusion and limitations, and there are also phones and links to various gambling counseling organizations such as GamCare or Gamblers Anonymous.

Also, they won’t accept any players who are under 18 years of age.

Restricted Countries

Countries that are not allowed to register at ‘Kassu Casino’ include:

View all restricted countries

Recent Comments

14 Comments

LCB logoUser reviews marked with this logo are syndicated from LCB.org
  1. LCB Logo
    mankybecool26LCB User

    Reply

    Don't get fooled. Yeah, I used wife's card to dep. ast it's a joint. Disallowed when in fact loads proof, they allowed it.

    BOOM!! Can't pay measly 50 FBP

    STAY OFF!!

  2. LCB Logo
    voerdeLCB User
    3.4 / 5ok

    Reply

    I deposited three times at this casino and was able to withdraw 300 euros. As a precaution, I already sent my documents by email in order to shorten the usual verification time. After 3 days, I asked support why my withdrawal was not being processed. After a long time, the support replied that there were technical faults and that I should be patient. After 8 or 9 days I had my winnings in my account ........ In my opinion, such a withdrawal period is not compatible with the needs of the players. Strangely enough, deposits take just a few seconds!

  3. LCB Logo
    Chasehunt26LCB User
    5.0 / 5

    Reply

    Really bad pending withdrawal and staff service must be rated. Lower.. Semi crooks

    Tx for tips guys they said shockingly a Spanish agent called mikaela said they won't accept a handwritten authorization letter from wife who I said UK law accepts that scammers now I lost my 152 win

  4. LCB Logo
    Tess McSquizzyLCB User
    3.5 / 5liked it

    Reply

    Well I did win 7000 of one of the 10 free spins given with the welcome bonus. They were quick enough to verify documenta but I feel if I didn't have to go through these processes I wouldn't have ended up gambling away again whilst waiting. But it pretty hassle free none the less and live chat were friendly. I do like the casino overall

  5. LCB Logo
    QuickwittedLCB User
    3.9 / 5liked it

    Reply

    Yesterday I signed up on Kassu because the email I received was for 100% + 300 free spins where 30 free spins were awarded for the next 9 days. Andre from chat gave me a few mistakes by giving 20 free spins, I noticed that it was missing 10 more free spins so he quickly corrected it. However, the next day I noticed that if you deposit from Tuesday to Monday you get 20 free spins. This made me think that I missed out on 20 more free spins. I'm not my 2nd set of 30 free spins now and the results were still good. The only thing I don't like about these bonus balances is that it cannot reach the thrilling live casino games that I reap the adrenaline for!

  6. LCB Logo
    coolsongssLCB User
    3.8 / 5liked it

    Reply

    I just signed up in Kassu casino. I think that the 1st match bonus is good with 100% to $300 and 300 free spins for 10 days. Table games are also allowed to play with 10% contribution to the wagering requirement and the max bet on tables in bonus play is up to $30.

    At this point, I figured that this casino is part of Genesis group, which Casino Cruise belongs to. Good.

  7. LCB Logo
    helena_kpLCB User
    2.0 / 5average

    Reply

    Test them with small deposit of 10 euros although not very big fan of their sister sites as their payout time frame isnt the best.Played for a while and lost my deposit pretty fast.nice selection of games,nice looking casinio,lets hope they are not like the rest of Genesis casinos.

  8. LCB Logo
    fredos386LCB User
    3.5 / 5ok

    Reply

    I played this one recently as i was out of bonus offers and there was the welcome offers. I usually don't like to test new genesis sites too much since some of them take forever to pay IF THEY PAY. I just wanted a bonus so i tried. It took me 2-3 deposits and i won. I cashed out and expected it to be a hassle again but nope the money was paid within 2 days and all was fine so i guess this one is ok.

  9. LCB Logo
    RamdassLCB User
    1.6 / 5dislike

    Reply

    This is a very good casino only for the first look. Not all games are available. Players from the Netherlands are not allowed to play PlayNGo games which is very sad. Deposit always instant via e wallet or trustly but withdrawal could be very frustrating. My last withdrawal is still on pending. It has been more than three days and still no payment. I do like their large games library, great welcome offers for a very small deposit. Sadly, the massive amount free spins up on first deposit are divided to 10 days. In my opinion fast withdrawal is the most important feature about an online casino and Kassu is very disappointing in this matter. Not likely a recommendation unless you are a very very patience person.

  10. LCB Logo
    barebonesLCB User
    3.8 / 5liked it

    Reply

    Kassu casino is the newest Genesis casino brand and therefore I believe you can expect great quality product. I made a deposit there last week and claimed the welcome bonus. I had a really fun time with it but didn't manage to win and make a withdrawal. I like the casino lobby, it looks fresh and exciting, as usually with their brands, game selection is great too. I am pretty sure I will make another deposit there, have nothing to complain about at this time.

  11. LCB Logo
    SydneyLCB User
    3.9 / 5

    Reply

    @K val (Kval) - did you manange to withdraw your winnings in the end? If you have an issue with the casino, please send me your casino username in PM inbox and we'll contact the Casino Representative.

  12. LCB Logo
    K val (Kval)LCB User
    terrible

    Reply

    I cashed out money, I also paused my account, even after sending documents they said my money was sent back to my account. Because they want their customers to lose money. also it takes over 2 weeks to get my money. Please never bet on that website, Is just scam

  13. LCB Logo
    JennJenncaLCB User
    0.5 / 5dislike

    Reply

    Part of the genesis group. They use low rtp on playngo and red tiger. Cashouts take approx 1 week and have to fight them hard for your money and usually have to get the admins here to help.

  14. LCB Logo
    GambinobitLCB User
    2.7 / 5ok

    Reply

    This casino has a very unique theme and style with its cartoon theme you cant help but feel comfortable and at ease with the casinos site as it feels fun and humorous , the casino does offer the latest slots and games from all the leading software providers and this should meet just about every players tastes , decent promos are also on offer and the wagering requirements are similar to the majority of the casinos out there these days all in all a fairly decent new casino on the scene

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