Ozwin Casino Review

About this review

Written byAleksandra ZoloticAna (Anchi) · LCB NetworkMeet our data team

Ana (Anchi) and our shared in-house network team aim to refresh casino facts, operator terms, withdrawal information and licence evidence by each month’s end. LCB forum members also share withdrawal tests.

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Licence evidence Curaçao Gaming Authority

Casino screenshots

Reviewed byShelly Schiff

Come to think of a good-looking and worth-visiting online casino, it should be the one packed with a collection of diverse releases, as well as a fine selection of promotional packages. One must admit that the task is not simple at all, because the consumers are getting more and more demanding.

Does Ozwin Casino have what it takes to conquer punters from Australia?

Well, the fact that Aussies love pokies is something of common knowledge, and this online establishment has them. And the best part of all- they are designed in a creative factory of one of the biggest names in the industry, Real Time Gaming.

So, it has the necessary ingredient to grab the attention of players from Down Under, but what else can we find in this hub?

Besides pokies, there are slots, JPs, table games, video poker, altogether covering a wide range of audience, and their skill levels. In addition to this, the venue is packed with more than a noteworthy selection of promotional offers.

But, the list of perks doesn’t end with those…

…as it also displays a Loyalty scheme with multiple levels of advancement, each of them filled with a more valuable set of benefits for the extended playtime. There are bonus rounds, extra credits, great rebate, VIP support, and much more.

Speaking of, we all know that consumers’ voices need to be heard, as feedback is what keeps the industry going in the right direction. That’s where professional support steps in, and this venue enables communication via multiple channels.

Also, there is a diversity of payment methods, suitable for various preferences- including those who use crypto assets as one of the most efficient and the safest means of transaction.

From these highlights…

…we can say that Ozwin Casino fulfills all the basic criteria needed to be labeled as worth visiting. But let’s take a closer look and explore it more thoroughly so that we can make a final decision.

What’s the Games Lobby Like?

If we tell you that this establishment is supplied by one of the oldest and most respected suppliers in the industry, then there shouldn’t be any doubt regarding the quality of the featured games.

Being part of the scene for more than 2 decades Real Time Gaming well deserves the reputation of a pioneer of online entertainment, a true dinosaur of web-based fun.

Here are some of the listed titles:

Slots and JPs: Diamond Fiesta, Pulsar, Magic Mushroom, Dr. Winmore, Bubble Bubble 2, Asgard, Aztec’s Millions, Cleopatra’s Gold, Coyote Cash, Dragon Orb, Gods of Nature, Hairway to Heaven, Mister Money, Ninja Star, Samba Sunset, Spirit of the Inca, and many other releases.

Logo	Name	Paylines	Free Spins	Wild Symbol	Scatter	Progressive
	Shopping Spree	9
	I.R.I.S 3000	1
	Spirit of the Inca	25
	Hen House	25
	Crazy Dragon	1
	Golden Lotus	25

Video Poker: Aces and Eights, Bonus Deuces Wild, Bonus Poker Deluxe, Double Bonus Poker, All American Poker, Aces and Faces, Jacks or Better, Joker Poker, Loose Deuces, and more.

Logo	Name	Software	Play
	Loose Deuces Video Poker	Real Time Gaming

Table Games: Baccarat, Blackjack, Let’Em Ride, Pai Gow Poker, Pontoon, Suit’Em Up Blackjack, Super 21, Tri Card Poker, Vegas Three Card Rummy, and others.

Specialty: American and European Roulette, Craps, Keno, Banana Jones, Treasure Tree.

If we are to name one of the most prominent characteristics…

…of this software developer, it’s a neat and extremely well-organized lobby. Slots and pokies are arranged by the number of reels or specific features found in the games, such as the bonus round, or floating symbols, while video poker can be listed by the number of hands.

This significantly simplifies the quest, allowing a punter to find the desired title in a jiffy. Also, the venue offers the possibility to test the games in demo mode, for those who’d like to explore the catalog prior to depositing money.

You will notice that some categories are missing…

…for example, sports, and live games. Though they would unquestionably make a great addition to their portfolio, the absence of these types of releases certainly doesn’t spoil the overall picture of their entire offering.

American Roulette

Aztec's Millions

Jackpot Piñatas

Aladdin's Wishes

I.R.I.S 3000

Caribbean Stud Poker

Shark School

Triple Twister

Shopping Spree

Goldbeard

European Roulette

Craps

Supported Devices and Platforms

Some punters prefer to pay a visit to the selected establishment using their desktop computer while others do so on their portable gadgets. Ozwin Casino made sure to encompass all of them.

Supporting a wide range of devices and operating systems…

…the hub can be accessed on both Android and IOS devices, directly in the browser. For the best user experience, their recommended browser is Google Chrome, but it can be accessed on others as well.

What about practice mode on the go?

Yes, this option is available on mobile phones and tablets as well, allowing punters to take a look at the portfolio, or promo offers while out and about.

Remaining a faithful replica of the desktop version, the lobby is equally simple to navigate on portable gadgets. The only thing one needs is a stable internet connection, and the journey may begin.

Banking Methods

No punter is the same, and to cater to as many different tastes and preferences, and the online hub should provide as many different transaction options as possible. Ozwin Casino is more than aware of that, which is why they came up with a whole assortment of methods.

From credit cards to bank transfers…

…as well as e-wallets and BTC, they cover everything. Neosurf, POLi, Visa, Mastercard are just some of the listed means. What we need to point out is that not all the methods are available for both deposits and withdrawal, the availability varies depending on the location.

Are there any fees when depositing?

As stated, there aren’t, but do know that payment providers might charge some additional fees. On the other hand, some withdrawal methods do come with a mandatory commission.

Striving to maximize security and safety…

…and minimize any potential misunderstandings and problems, the establishment points out the importance of account verification.

What does that mean?

In order to be able to cashout winnings, a player should confirm his/her identity and avoid the risks of fraud or dishonest behavior. To do so, a punter who opts for a credit card as a depositing method should send the following:

• Front and back copies of the Photo ID (Passport, Driver’s License)
• Proof of address document, issued to him/her in the last 2 months (e.g. Utility bill, Bank statement)
• Front and back copies of all the cards used to fund the account (sensitive parts may be blocked out)
• The Card Authorization Form, which can be found on the website

These documents should be submitted via an e-mail. The processing takes between 3 to 5 business days. In case a consumer chooses a different banking option, only a photo ID and a proof of address are needed. This process is needed for every withdrawal.

Even though this may seem like a complicated…

…or unnecessary procedure, it’s much simpler to take these steps than to deal with issues and bigger problems. Do know that requests which have “pending withdrawal” status can be reversed, both on desktop and mobile device.

As for the min and max amount to deposit and withdraw, those vary based on the selected method, but those are within the limits of the industry’s average.

Banking Method	Deposit	Withdrawal
American Express
Bank Wire Transfer
Check/Cheque
Diners Club Credit
Discover
MasterCard Credit
MoneyGram
Visa Credit
Bitcoin
Litecoin
Bitcoin Cash
MasterCard Debit

Customer Support

Having in mind how dynamic and massive the entertainment industry is, venues need to put plenty of effort to protect and preserve their reputation.

Is there a better way…

…to keep things going in the right direction, than having transparent communication with the clients, and make sure their wishes and demands are heard? That’s right, it’s customer support we are aiming at.

What does Ozwin Casino have to offer in this field?

Three different channels to get in touch, and those are:

• E-mail- where the team claims to respond within 24-48 hours
• Live chat- as an excellent option for a prompt response
• Phone support- for those who prefer to have the problem solved by talking to a professional

Calling it a “premium support”, the facility promises to offer 24/7 assistance “to ensure your journey at Ozwin runs as smoothly as possible.” However, we need to point out the following- at the moment of our visit, phone support was “currently unavailable.”

Knowing that voyage through this world of top-quality games…

…may be filed with various questions, the team has prepared the list of the most commonly asked ones. Listed in the FAQ section, they encompass several important fields such as promos, deposits, withdrawals, and more.

Licensing

Ozwin Casino is linked to Deckmedia N.V., but it does not publish a licence, and we could not find Deckmedia N.V. on the Curaçao Gaming Authority’s public register. In April 2021 Australia’s ACMA had the site blocked by internet service providers for offering illegal online gambling to Australians. In August 2022 the ACMA formally warned software supplier Proxous for providing games to 13 illegal casinos, including Ozwin.

In addition to this, Ozwin Casino has a special corner dedicated to responsible gambling. Pointing out that this activity shouldn’t be “a short- or long-term strategy for generating an income”, they provide several useful tools.

Daily or monthly deposit limits are some of the options…

…those who are experiencing problematic behavior could take into consideration. Also, there’s a self-exclusion, which can be activated either for a week, month, year, or even permanently, and can be reactivated once the casino management reviews the decision.

Moreover, the site is equipped with links that lead to various organizations specialized in dealing with problem gamblers. They offer telephone counseling (at no costs), web-based addiction programs, as well as support groups focused on specific issues.

So, even though the site lacks visible approval, there are many other valuable proofs that confirm this entertainment parlor puts safety and security in the first place.

All in all the end of our long but fulfilling voyage left us with the following conclusion- despite some minor imperfections, Ozwin Casino is a destination worth checking out. As said, you have a demo version at your disposal to take a look and determine whether it has what you are looking for.

Restricted Countries

Countries that are not allowed to register at ‘Casino Name’ include:
Israel, Moldova, United Kingdom