About this review
Ana (Anchi) and our shared in-house network team aim to refresh casino facts, operator terms, withdrawal information and licence evidence by each month’s end. LCB forum members also share withdrawal tests.
Month-end is a target, not a completed check. See documented evidence below. We may earn commission from affiliate links.
Casino screenshots
Come to think of a good-looking and worth-visiting online casino, it should be the one packed with a collection of diverse releases, as well as a fine selection of promotional packages. One must admit that the task is not simple at all, because the consumers are getting more and more demanding.
Does Ozwin Casino have what it takes to conquer punters from Australia?
Well, the fact that Aussies love pokies is something of common knowledge, and this online establishment has them. And the best part of all- they are designed in a creative factory of one of the biggest names in the industry, Real Time Gaming.
So, it has the necessary ingredient to grab the attention of players from Down Under, but what else can we find in this hub?
Besides pokies, there are slots, JPs, table games, video poker, altogether covering a wide range of audience, and their skill levels. In addition to this, the venue is packed with more than a noteworthy selection of promotional offers.
But, the list of perks doesn’t end with those…
…as it also displays a Loyalty scheme with multiple levels of advancement, each of them filled with a more valuable set of benefits for the extended playtime. There are bonus rounds, extra credits, great rebate, VIP support, and much more.
Speaking of, we all know that consumers’ voices need to be heard, as feedback is what keeps the industry going in the right direction. That’s where professional support steps in, and this venue enables communication via multiple channels.
Also, there is a diversity of payment methods, suitable for various preferences- including those who use crypto assets as one of the most efficient and the safest means of transaction.
From these highlights…
…we can say that Ozwin Casino fulfills all the basic criteria needed to be labeled as worth visiting. But let’s take a closer look and explore it more thoroughly so that we can make a final decision.
What’s the Games Lobby Like?
If we tell you that this establishment is supplied by one of the oldest and most respected suppliers in the industry, then there shouldn’t be any doubt regarding the quality of the featured games.
Being part of the scene for more than 2 decades Real Time Gaming well deserves the reputation of a pioneer of online entertainment, a true dinosaur of web-based fun.
Here are some of the listed titles:
Slots and JPs: Diamond Fiesta, Pulsar, Magic Mushroom, Dr. Winmore, Bubble Bubble 2, Asgard, Aztec’s Millions, Cleopatra’s Gold, Coyote Cash, Dragon Orb, Gods of Nature, Hairway to Heaven, Mister Money, Ninja Star, Samba Sunset, Spirit of the Inca, and many other releases.
| Logo | Name | Paylines | Free Spins | Wild Symbol | Scatter | Progressive |
|---|---|---|---|---|---|---|
 | Jackpot Piñatas | 20 | ||||
 | Aladdin's Wishes | 20 | ||||
 | I.R.I.S 3000 | 1 | ||||
 | Achilles | 20 | ||||
 | Triple Twister | 50 | ||||
 | Hen House | 25 |
Video Poker: Aces and Eights, Bonus Deuces Wild, Bonus Poker Deluxe, Double Bonus Poker, All American Poker, Aces and Faces, Jacks or Better, Joker Poker, Loose Deuces, and more.
| Logo | Name | Software | Play |
|---|---|---|---|
 | Loose Deuces Video Poker | Real Time Gaming |
Table Games: Baccarat, Blackjack, Let’Em Ride, Pai Gow Poker, Pontoon, Suit’Em Up Blackjack, Super 21, Tri Card Poker, Vegas Three Card Rummy, and others.
Specialty: American and European Roulette, Craps, Keno, Banana Jones, Treasure Tree.
If we are to name one of the most prominent characteristics…
…of this software developer, it’s a neat and extremely well-organized lobby. Slots and pokies are arranged by the number of reels or specific features found in the games, such as the bonus round, or floating symbols, while video poker can be listed by the number of hands.
This significantly simplifies the quest, allowing a punter to find the desired title in a jiffy. Also, the venue offers the possibility to test the games in demo mode, for those who’d like to explore the catalog prior to depositing money.
You will notice that some categories are missing…
…for example, sports, and live games. Though they would unquestionably make a great addition to their portfolio, the absence of these types of releases certainly doesn’t spoil the overall picture of their entire offering.
Supported Devices and Platforms
Some punters prefer to pay a visit to the selected establishment using their desktop computer while others do so on their portable gadgets. Ozwin Casino made sure to encompass all of them.
Supporting a wide range of devices and operating systems…
…the hub can be accessed on both Android and IOS devices, directly in the browser. For the best user experience, their recommended browser is Google Chrome, but it can be accessed on others as well.
What about practice mode on the go?
Yes, this option is available on mobile phones and tablets as well, allowing punters to take a look at the portfolio, or promo offers while out and about.
Remaining a faithful replica of the desktop version, the lobby is equally simple to navigate on portable gadgets. The only thing one needs is a stable internet connection, and the journey may begin.
Banking Methods
No punter is the same, and to cater to as many different tastes and preferences, and the online hub should provide as many different transaction options as possible. Ozwin Casino is more than aware of that, which is why they came up with a whole assortment of methods.
From credit cards to bank transfers…
…as well as e-wallets and BTC, they cover everything. Neosurf, POLi, Visa, Mastercard are just some of the listed means. What we need to point out is that not all the methods are available for both deposits and withdrawal, the availability varies depending on the location.
Are there any fees when depositing?
As stated, there aren’t, but do know that payment providers might charge some additional fees. On the other hand, some withdrawal methods do come with a mandatory commission.
Striving to maximize security and safety…
…and minimize any potential misunderstandings and problems, the establishment points out the importance of account verification.
What does that mean?
In order to be able to cashout winnings, a player should confirm his/her identity and avoid the risks of fraud or dishonest behavior. To do so, a punter who opts for a credit card as a depositing method should send the following:
- Front and back copies of the Photo ID (Passport, Driver’s License)
- Proof of address document, issued to him/her in the last 2 months (e.g. Utility bill, Bank statement)
- Front and back copies of all the cards used to fund the account (sensitive parts may be blocked out)
- The Card Authorization Form, which can be found on the website
These documents should be submitted via an e-mail. The processing takes between 3 to 5 business days. In case a consumer chooses a different banking option, only a photo ID and a proof of address are needed. This process is needed for every withdrawal.
Even though this may seem like a complicated…
…or unnecessary procedure, it’s much simpler to take these steps than to deal with issues and bigger problems. Do know that requests which have “pending withdrawal” status can be reversed, both on desktop and mobile device.
As for the min and max amount to deposit and withdraw, those vary based on the selected method, but those are within the limits of the industry’s average.
| Banking Method | Deposit | Withdrawal |
|---|---|---|
 American Express | ||
 Bank Wire Transfer | ||
 Check/Cheque | ||
 Diners Club Credit | ||
 Discover | ||
 MasterCard Credit | ||
 MoneyGram | ||
 Visa Credit | ||
 Bitcoin | ||
 Litecoin | ||
 Bitcoin Cash | ||
 MasterCard Debit |
Customer Support
Having in mind how dynamic and massive the entertainment industry is, venues need to put plenty of effort to protect and preserve their reputation.
Is there a better way…
…to keep things going in the right direction, than having transparent communication with the clients, and make sure their wishes and demands are heard? That’s right, it’s customer support we are aiming at.
What does Ozwin Casino have to offer in this field?
Three different channels to get in touch, and those are:
- E-mail- where the team claims to respond within 24-48 hours
- Live chat- as an excellent option for a prompt response
- Phone support- for those who prefer to have the problem solved by talking to a professional
Calling it a “premium support”, the facility promises to offer 24/7 assistance “to ensure your journey at Ozwin runs as smoothly as possible.” However, we need to point out the following- at the moment of our visit, phone support was “currently unavailable.”
Knowing that voyage through this world of top-quality games…
…may be filed with various questions, the team has prepared the list of the most commonly asked ones. Listed in the FAQ section, they encompass several important fields such as promos, deposits, withdrawals, and more.
Licensing
Ozwin Casino is linked to Deckmedia N.V., but it does not publish a licence, and we could not find Deckmedia N.V. on the Curaçao Gaming Authority’s public register. In April 2021 Australia’s ACMA had the site blocked by internet service providers for offering illegal online gambling to Australians. In August 2022 the ACMA formally warned software supplier Proxous for providing games to 13 illegal casinos, including Ozwin.
In addition to this, Ozwin Casino has a special corner dedicated to responsible gambling. Pointing out that this activity shouldn’t be “a short- or long-term strategy for generating an income”, they provide several useful tools.
Daily or monthly deposit limits are some of the options…
…those who are experiencing problematic behavior could take into consideration. Also, there’s a self-exclusion, which can be activated either for a week, month, year, or even permanently, and can be reactivated once the casino management reviews the decision.
Moreover, the site is equipped with links that lead to various organizations specialized in dealing with problem gamblers. They offer telephone counseling (at no costs), web-based addiction programs, as well as support groups focused on specific issues.
So, even though the site lacks visible approval, there are many other valuable proofs that confirm this entertainment parlor puts safety and security in the first place.
All in all the end of our long but fulfilling voyage left us with the following conclusion- despite some minor imperfections, Ozwin Casino is a destination worth checking out. As said, you have a demo version at your disposal to take a look and determine whether it has what you are looking for.
Restricted Countries
Countries that are not allowed to register at ‘Casino Name’ include:
Israel, Moldova, United Kingdom
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I originally decided to try out this casino because I saw they had a super high paying free roll tournament so I signed up and also took advantage of the LCB exclusive $15 bonus chip. I played a couple games and tried my luck at the different free tournaments they have available and it was fun but I didn't really win anything. I probably won't be depositing anytime soon.
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This casino has one of the best min deposits and low withdrawal availability given the amount of tournaments, mini games, bonuses and player appreciation emails you will get, I love a casino that has a huge online presence that you can tell when you log in that they are ontop of the site and have actual people working behind the scenes. Nothing worse than not knowing if a casino is still active or not with no updates no real human interaction
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I actually like this casino because it has a unique page that provides extra spins or chips for points one gets as a member doing simple task like playing x amount of spins for a particular game.
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This casino I consistently play almost every other day they have a $5 lightning bonus for 200% and 20 spins it's a high wager bonus but it pays off quite a bit for me this casino I have multiple times hit for over $2,000 on a $5 deposit 48 hour withdrawal times 5 day verification process but you deposit you get two free bonuses afterwards they're unwavering on this and you get loyalty spends so unless casino has gotten some bad reviews but it's one of my favorites\
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This is a casino I've won a bunch of money from their bonuses are high on wagering but decent. Banking is 48 hours and you get your money which is way above average most of these casinos or ridiculous on when you get your money from anywhere from 7 to 21 days which makes no sense to me when casinos like eternal Mr o and gold spins do it in 20 minutes so but 48 hours is way above average I think
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This casino has gotten better and better... Easy banking lots of bonuses that cater more to existing players wich is rare.... 2 day payouts which is above average ... A deposit will get you 2 free bonuses awsome... And i have banked up here 1500 dollar payouts multiple times
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I must say that this casino is a total disgrace and if you value your time and money, stay away from this establishment. 15 days KYC still not finalized and live support is the worst in the industry. Started to play again at RTG casinos after years but to all new players that want a pleasant/fun gambling session without constant delays and horrible support, I suggest you try other reputable casinos that are regulated and have a speedy cashout process. OZWIN casino, shocking that this casino is still operational!
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Good site layout and easy to navigate. Signup and deposit is easy however KYC process is unnecessarily long and sometimes I feel these RTG casinos KYC process is significantly flawed. It's quite concerning that it takes 5 "business days" to get verified in this modern era. Bonuses are decent, slots are tight and my experience with live support has been unsatisfactory. Overall my experience here has been below par.
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The games are lots of fun. It is easy to get around the site. True customer service was helpful and friendly. I will visit often.
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I enjoyed the casinos world of ozwin however the reels are tight and unfortunately after 3 attempts I never had a winning hand that made me add them to my favorites list for online casinos. You are only allowed 2 bonuses in between deposits and unaware of this i “purchased” a bonus coupon from the “world” and was unable to use it. Will deposit again simply for the coupon benefit but won’t be a continuing player like other casinos.
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@fletchdawg said it best.
Great casino, slow crypto payouts. "2 FULL business days" [not incl. weekends] for Crypto withdrawals is far too long compared to the 'same-day' industry standard. This is a major drawback for an otherwise excellent casino. Fix this, and Ozwin would be a top-tier choice.
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not a huge fan of the games. feels like i'm playing super NES at times. never won anything to comment on withdrawal times. but they are good at taking your money
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They have great bonuses and alot of free tournaments daily! I would recommend this casino to anyone.
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After some initial issues getting verified, I was able to cash out a good amount after a few deposits. It took two weeks of going back and forth, sending new documents, etc. but LCB contacted their rep and I think that really put a bug in their ear that "hey, this player is legitimate, give him his $$$". So I'm grateful for that. Will continue to play here as I like that it is in AUD and it gives deposits in USD a little more to play with. RTG games are legitimate and do not seem tampered with like some other RTG casinos. Good bonuses available too.
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Great game i have lots of fun playing will definitely be back with a deposit and play again great bonus easy to navigate round
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I like the fact you can deposit with Paysafe 5EUR = 9-10NZD
and gives you lots of free chip bonuses
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Received an email stating that in honor of 1 year of patronage if I have ever made 1 deposit with the casino I could use a coupon code good for $50. This was a lie.
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They paid out but after that they limited my account to the bare minimum (no promotions or bonuses)
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It is similar to Play Croco casino because they're both AU based except less non deposit bonuses . I like playing here when I'm trying to get the best value with my deposits.
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Not recommended. Slow to non existent customer service. Overall, just not so good.
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They don't honor their own rules. I registered, used only one bonus code, tried to withdraw 100AUD that I wagered following all the rules. Promptly uploaded my ID, ID with a selfie and a bank statement. Did this on a Sunday morning and the verification page said it will take 2-10 minutes, it's Wednesday now and been more than 72 hours and every single day the live support just stalls, acts kind and helpful and just tells me to wait 24-48 hours again. I have screenshot proof of all of this.
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I requested withdrawals of $2500 and $2005 AUD. I provided all required documents for account validation: color copies of front and back of government issued id, selfie holding said ID and proof of address via utility bill within the past 30 days. Ozwin's "security" then claimed I needed to provide a second government issued id. When I could not provide one, they said I did not pass their security checks. They proceeded to confiscate my winnings and close my account.
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One of the better RTG casinos layed out this way. Useful reward program, and weekly/monthly free bonuses are generous and free flowing. Until they're not. Enjoy while it lasts
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SO many bonuses to choose from here. Match bonuses ranging from 100% to 5000%. Some wager free “no rule” match bonus’s. TONS of free spins. After the signup promos they do require a deposit to play but just 1 deposit here will get you so so far
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I enjoy playing here. I wasn't able to get my ID verified after winning though.
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I finally made my first deposit here after signing up several months ago. I was not able to win on any game that I like to play. I do like that they give a lot of bonus codes and free spins for daily play. I like how easy it is to deposit. Have never had a withdrawal here so I can’t comment on that. The machines that I played were extremely tight so I will most likely not deposit here again in the future.
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First Their customer service is very responsive and so is live chat as well. They really was helpful with a problem i was having they got it fixed fast with out any questions.
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First, the good about Owen,
I like Ozwin’s layout and gameplay. Their customer service is very responsive via live chat as well as the other things such as bonuses and loyalty rewards.The overall impression I get of Ozwin is that it’s a professional outfit and one that I can trust.
Now the bad thing about Ozwin,
To make a cryptocurrency withdrawal can take up to three days or more, which in my opinion is completely unacceptable. Most other casinos will have my crypto winnings in my wallet in less than an hour. I would give Ozwin an A-plus if this one important issue was resolved but for mow, because of unreasonable payout time, they get a C-minus.
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Not often will you see a review here where a player walked away from money in their account but that’s exactly what I did and don’t feel the least bit dissatisfied in doing so.
I had signed up through LCB on the Sneaky Santa promo as I had been looking for a casino outside of the Bov/.lv family just to diversify and given their high rating/praise here, I expected good things…
As to the issue itself, it was initially software related and then it became CS related and I question the actual integrity of their casino overall at this point. So in the play through on Sneaky Santa, the game malfunctioned during a bonus. This was clearly the case, as displayed within the visual history of the machine/spin and confirmed by the initial CS agent I spoke with in chat. I thought surely this can’t be that difficult to review and resolve, as well as to acknowledge the issue had been patched snd some type of assurance I wouldn’t have to expect similar on their site from that point forward.
The CS agent was pleasant but ultimately couldn’t resolve in that moment, which I understood and she shot an email stating I’d be contacted in 24-48 business hours regarding the matter and/or resolution. This was Friday night/Sat morning when it happened, so I checked in on Sun night/Monday early morning just to see if casinos considered weekends normal hours of operation (they do not lol) and then again on Wednesday which was truly 3 business days later.
I was told that the issue was still being looked into. No other update but I chalked it up to being busy or pending a response from the developer. It was also Thanksgiving weekend and while they are not a North American venture, RTG is.
I attempted to check in once more a couple days later, same non-story and lastly I reached out last week (Weds night/Thurs morning) which at that point after being told there’s no update and to wait 24-48 hours to be contacted I sensed the runaround and handled it as such.
At no point should I nor anyone else have to enter into business with a company that A) does not follow up with their customers after stating they will do so (But I received 19 promotional emails from OzWin during this time asking for me to deposit) and B) does not take seriously the most egregious of issues-game integrity (this and honoring withdrawal are probably the two biggest things a casino needs to survive long-term)
I will state that the last CS agent I spoke with reluctantly tried to offer me a $10 chip (presumably with rollover but I didn’t even ask) not as compensation for me having to initiate contact on their behalf 3 times but to consider the entire matter closed. The $10 didn’t even amount to what I’d already won within the bonus prior to it retriggering but failing to produce the additional spins...
I know these casinos are used to dealing with bonus chasers and the like, but that isn’t all of us. I care more about trusting them as an operation than any bonus or free anything they could ever offer me.
I suggest anybody step to this casino with caution and I invite @OzWin to respond directly to refute anything I’ve just stated.
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Their lightning deposit option is one of favorite things here. Their deposit and no deposit bonus options are plentiful and so are their gamification missions which allow you to redeem points earned from completing missions to purchase more bonuses
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I made a few deposits. No luck. Still play tournaments. Won 500aud. Played it in their casino instead of withdrawing. No luck whatsoever. Overall RTP is less than 50. So final thought...Horrible stay away.
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would like to tell you to stay far away from OZWIN casino.. now I've been in here some months and won a little here and there but after a 14 days in there they did so I couldn't I couldn't even activate some bonuses + they removed all deposit bonuses from my profile and now after I've made deposits several times they won't even give me a freebie because they say it's only for people who have a hard time and win... SHUT UP ONCE SHIT THOUGH, MAN....
And if I need to get an active bonus for my deposit, I need to get hold of a support every time...
i really mean they have remove all promos from my user,,
So I can do nothing myself
In reply to moralensvogter
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WOW!!!!! Thank you for your REVIEW!!! I will STAY FAR AWAY!!!!!!
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I love this casino, the journey area where you can earn extra bonuses is awesome support is very helpful and I like the setup of the site!
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I'm a fan. Bonuses are removed fast but I still play here from time to time. The bonuses while they last are pretty fair. Withdraws are processed in about 48-72 hours which ain't bad
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This place really frustrated me. I received the no deposit bonus chip and ended up winning. When I went to cash out, I couldn't because I live in Louisiana. Fine, but my arguments is when I signed up they had my state as an option. Most places won't have Louisiana as an option if we can't play there and I end up not registering there and move on. Remove Louisiana from the list when signing up then!!!
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I received the no deposit bonus and I tried the games and it seems like a good casino with a good number of slots and table games
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A scam. They let you win but my Drivers license picture that I had to hold up by my face was not clear. That’s what the casino said and I had to take a picture holding my I’d to get a bitcoin withdraw. It’s funny cause they did a friend of mine the same way. If you were getting a paper check or bank wire there was no need for the additional picture of you holding your id. If you took the withdraw through a check but it has to be at least $210. If you win on there free spins or money they will only give you $180. The last way Is bank wire and if you live in US it’s international. I would rather throw money out of a window driving in my car that play here. They should not be allowed to do people like that.
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I've had a decent amount of luck here but I've never gotten to withdraw. And I guess that's good considering some of the other reviews say that the US isn't allowed anyway. Anyway great starting first time bonus-codes
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Great casino. I've won alot on this site and started out winning on the ND bonus and was able to claim $180 AUD with no confirmation deposit. After getting the withdrawal I have made many deposits and withdrawals. Only downfall is they don't do withdrawals on weekends including Fridays. Usually takes 48hrs of business hrs after requesting withdrawal
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This casino is alright, not my favorite one of all time but that’s just because i’m picky, other than that i think everyone will enjoy it and have fun playing it, the NDB is far from terrible, im just ehhh on the whole site. it’s not sketchy, but it’s not my cup of tea