About this review
Ana (Anchi) and our shared in-house network team aim to refresh casino facts, operator terms, withdrawal information and licence evidence by each month’s end. LCB forum members also share withdrawal tests.
Month-end is a target, not a completed check. See documented evidence below. We may earn commission from affiliate links.
Video review
Casino screenshots
In short: Red Dog Casino is an offshore online casino launched in 2019 and aimed mainly at US players. Its footer names Wonder Play Company N.V. and an Anjouan licence that we could not confirm on a public register, and its games come from studios such as Betsoft, Rival, Saucify and DiceLab. Michigan regulators ordered it to stop serving state residents in April 2025.
Red Dog Casino launched in 2019 and has become one of the better-known offshore casinos for US players. It offers games from a group of mid-sized studios, live dealer tables, and crypto withdrawals that are faster than its card and wire options.
The site has big fonts and bold graphics on the front page, but switches to a more compact, darker layout once you sign in. The logged-in dashboard puts games, your balance, live chat, offers and messages in one place, and it is easy to find your way around once you are used to it.
Red Dog is licensed in Anjouan, an offshore jurisdiction, and its record on withdrawals is mixed, so read the banking and licensing sections before you deposit.
Games
Red Dog originally ran on Real Time Gaming, but its homepage and FAQ now list DiceLab, Betsoft, Rival, Dragon Gaming, Nucleus Gaming and Saucify as its providers. That gives the lobby a wider mix of styles, from Betsoft’s cinematic 3D slots to Rival’s story-driven i-Slots.
The games are on the home page, with a search bar and separate categories for slots, video poker, table games and specialty games.
Call of Zeus
Coins of Alkemor Hold & Win
War
Million Dollar Rally
Buffalo Bullion Hold and Win
Filthy Stinkin Rich
Cool Bananas
Dynasty
Pina Nevada - 3 Reels
Jackpot Jamba
Random Runner
Kawaii KittySlots
Video slots make up most of the lobby.
Video Poker
Red Dog has a separate video poker section. Paytables differ between providers even for the same variant, so check the payout for a full house and flush before you settle on a game.
Table Games and Live Dealer
Red Dog has RNG table games such as roulette and baccarat, plus live dealer tables, which are real-money only and have no free-play mode.
Specialty Games
Keno and other quick-play games are grouped under Specialty.
Supported Devices and Platforms
Red Dog is browser-based, so there is nothing to download. The site is designed for iOS, Android and Windows devices. There is no app in the app stores.
Banking Methods
Red Dog accepts USD, CAD, AUD and EUR accounts. Deposit options, according to its banking page:
- Visa and Mastercard: $30–$1,000
- Bitcoin, Litecoin, Ethereum, Dogecoin, BNB and XRP: from $20, with no stated maximum
- USDT: from $40
- Flexepin: $20–$500
- Neosurf: from $10
Withdrawals range from $150 to $2,500 per transaction for all methods. Bitcoin is the quickest at 1–3 business days, cards take 3–4 business days and bank wire takes around 5 business days. The $2,500 cap can be raised for higher VIP levels, but you can only have one withdrawal pending at a time, so large wins are paid out in instalments.
Before your first withdrawal you must verify your identity and wager your deposit at least once. Red Dog’s terms say document checks take 2–3 business days and that every payout is reviewed by its billing department. When you upload a copy of your card, show only the first six and last four digits and cover the CVV. Red Dog says it does not charge deposit or withdrawal fees, but network, exchange and bank fees may apply.
| Banking Method | Deposit | Withdrawal |
|---|---|---|
 American Express | ||
 Bank Wire Transfer | ||
 Discover | ||
 Gift Cards/Voucher, Bonus Card, Club Card | ||
 MasterCard Credit | ||
 Visa Credit | ||
 Bitcoin | ||
 Litecoin | ||
 Ethereum | ||
 Dogecoin | ||
 Ripple | ||
 Tether | ||
 MasterCard Debit | ||
 Cardano | ||
 USD Coin | ||
 Solana |
Customer Support
Red Dog advertises 24/7 support by live chat, email ([email protected]) and phone. Its terms list +61 1800 957 289 for Australia and +1 850 4003 758 for the US.
Responsible Gambling
You can ask support to set daily, weekly or monthly deposit limits, or self-exclude for between six months and five years. Red Dog’s responsible gaming page offers advice on limiting your playing time, but it does not have self-service limit tools, reality checks or short cooling-off periods.
Licensing and Availability
Red Dog Casino is operated by Wonder Play Company N.V. (registration number 162233), according to its website footer, and claims Anjouan licence ALSI-122310020-F16. We could not find the operator or the licence on the Anjouan register of gaming licences, and third-party casino listings flag the licence as unverified. In April 2025 the Michigan Gaming Control Board issued a cease-and-desist letter to Red Dog Casino as one of 13 unlicensed offshore gambling sites targeting Michigan residents.
Red Dog does not accept players from the United Kingdom, Georgia, Israel, the Netherlands, Russia, Ukraine, or the US states of Kansas and Michigan, and VPN use is banned. Its terms do not restrict Australia, but online casino services cannot be legally offered to people in Australia under the Interactive Gambling Act 2001.
Independent complaint sites record a number of disputes over slow and limited payouts. In June 2026, LCB moved Red Dog from its warning list to a three-month probation.
Our Verdict
Red Dog offers a broad mix of game studios, live dealers and reasonable crypto withdrawal times. Its $150 withdrawal minimum, $2,500 per-transaction cap, one-pending-withdrawal rule and offshore licence are real drawbacks, especially if you are hoping to cash out a large win. It suits crypto players in eligible US states who are happy to wait for payouts in stages.
Restricted Countries
Countries that are not allowed to register at this online casino include:
View all restricted countries
- Afghanistan
- Azerbaijan
- Bangladesh
- Belarus
- Brazil
- Costa Rica
- Curacao
- Estonia
- Georgia
- Germany
- Hungary
- India
- Iran
- Iraq
- Israel
- Latvia
- Lithuania
- Malaysia
- Netherlands
- Netherlands Antilles
- North Macedonia
- Pakistan
- Palestine
- Poland
- Romania
- Russia
- Turkey
- Ukraine
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Won here like this casino worth checking out u can win on free bonuses aswell. This casino I won off my free coin. Took 2 days to receive but still good casino.
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I would not recommend this casino to anyone. The withdrawal process is brutal. You have to daily constantly stay on top of customer service, otherwise you'll fall in between. The cracks. And verification process takes forever. It really shouldn't be that difficult.
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Won $2500 end of November- 6 weeks ago now going into 7th week.. Billing at red dog said it was credited back to my card on file. I never received. I checked with the bank and they had no record.The billing dept asked for my bank statement which I sent Dec. 28. I contacted chat beginning of november and they said they had elevated it to an account manager. No one will respond to me now by chat or email
The last two weeks they do not respond to chat, they do not respond to email and 3 different vip individuals have ignored me as well.
I consider this fraudulent at this point in time. They basically stole my money. This is unacceptable and I will not go away
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At first impressions it is good to play here the support team are very responsive wide variety of games when you play slots game can easily win but not so much. But the verification process is too slow you have to follow up through email I don't know if their verification support is somehow serious about your concerns regarding verification. Just played Gold rush here I made 20 150bucks from 10bucks with 0.20 per spin. Not bad just the verification procedure though.
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Absolutely terribly in my honest opinion. Please do not deposit real money here you will be extremely disappointed with the casinos KYC process and delays every second of the way. Way better casinos out there. Keep shopping players
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Definitely paid out when I used to play there but they will remove your bonus after 3 withdrawals. And I believe they switch from RTG games to a more generic game developer. I wouldn't recommend them today but I did once enjoy playing here
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Enjoyed their bonus and playing their games. Very fluid website and easy to navigate thru. But never had the chance to cash out.
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The ever evolving blacklist casino! Like the kid who never gets picked to play on either basketball team but he always means well so you want to love him for his effort but at the same time you dont want to have anything to do with him. That's how I feel about Red dog casino
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Casino is break up with RTG provider, now they have fake games and poor copies. Payment is little bit slower than is use to be ;) . In Red Dog Casino , every gambling us a FUN gambling.
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The could have had a good thing going if it werent for crappy customer support and the tired scam they run on new players: easy taking your money but hard to get it back out kind of a vibe. Avoid this one if you can.
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I signed up for Red Dog a long time ago. I do believe this is a unique casino site. They send out promotions often. They also provide incentives for you to complete x amount of tasks. I think the deposit minimum is fair. I haven't made a withdrawal from Red Dog so I can't comment on that. The customer service is better than most I have come across. I don't play here often, but when I do, I enjoy myself.
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This RTG casino has a very unique look and an awesome overall theme to it. There are cool no deposit sign up options available although, being from South Africa, I did have some trouble with the joining process. I would definitely recommend that anyone who is into RTG check Red Dog out.
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I always thought this site was a solid one. It gave a pretty good vibe the first time I opened it. Never thought that it's got so many issues, especially with paying people their money that they won fair and square... Gonna stay away. :)
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This casino is not my favorite at all. The slots don't pay out and it's not anything special. Im not using this site because it's been a waste of money every time I have tried to play on here.
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This place does not pay you out. They play games to try and stall payment and end up not paying you out.
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AVOID THIS SITE AT ALL COSTS!! You will save a ton of money! Better off playing at ignition or cafe casino where the games are actually fair and not rigged! They do not give any jackpot hands in video poker and if you win any free play money, they will snatch it real quick when you have to meet any bonus requirements. So many other legit casinos out there you can play at!
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I was playing on RedDog and then they just shut down my account. I only started with $50 but after a few days they closed my account and said I broke some policy. I was just playing like normal, nothing unusual. They did not reply when I asked why. Just strange. I was up to about $200.
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I thought they had a very good reputation, but I must be very mistaken.... i their bonus terms, I have noticed, make withdrawing much more difficult. Most bonuses have a max cash out that's typically under their min withdrawal.
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When requesting information support completely rude as if I wasn't a paying customer. They obviously don't care about those who makes deposits. Urrgh will not return.
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Total rip off. Do not waste your time or money!!!!
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Loved this casino and it was my go to casino. I don't like the min deposit amounts but they have quite a few deposit bonuses that can make up for that. But, I have tried cashing out twice now, both times I keep getting denied. Live support tells me they see that my withdrawal was accepted and is going through but then within 24hrs I receive an email saying my withdrawal is denied because I played a certain bonus or I used a $20 chip from the missions store. Both the amounts I tried to withdrawal were from deposits I made and they were both after I completed the wagering requirements. The first one while I was waiting forever for my validation junk, I would just play lightly each day just to have something to play. I didn't wanna make a new deposit or a large deposit until I received my $2000.00 to see if there was any issues with it. Finally received validation approval and immediately entered my withdrawal request for $2000.00 via debit card. But I had deposited via bitcoin so after 4 days of my withdrawal being listed as "Requested" I decided to change it to bitcoin to get it faster. Again it remained listed as "requested" for 3-4 days, during that 3-4 day stretch I used my mission points to purchase a couple of $20 chips in mission store and played those out until no funds were remaining. Eventually while still waiting for my withdrawal, I even made a small deposit of $30 using a bonus deposit with it. Shortly after that deposit, actually within the hour, while playing the money I had just deposited, i received an email saying that my withdrawal was denied because it stated that they noticed that I had been playing with $20 chips from my mission points. and the Max withdrawal on those chips is $150.00. So they took $1900.00 of my winnings from my deposit AFTER i met wagering requirements and tossed it out and gave me $100.00 into my account and said if I deposited another $50.00 then I would qualify for the min withdrawal amount of $150 and they would approve my withdrawal. It being my first time and because the statement that shows up on my account in the casino MY Account section was a little confusing, I contacted live support. He then told me over and over and over (rudely) that the email I received must've came from somewhere else because he is showing my withdrawal as approved. I told him where email came from and he still repeated my withdrawal is approved. As if I was stupid for asking any questions about the denied email. So i then called because I didn't want to keep playing or depositing on this site if it was a rip off. The lady on phone told me same thing as my email, it was denied because of $20 free chip. So I accepted it and went on, figured my mistake and from now on I will read carefully any and all terms and conditions for each bonus. I also asked her if there was any requirements other than the standard wagering requirements for the bonus I was concurrently playing on and she said no, as long as I met wagering requirements, there was no max withdrawal or anything. So I accepted that and continued playing. Eventually played until funds were out and again used mission points to purchase 2 more $20 chips, played those as well until funds were played out. Next day made another deposit using same bonus as my last deposit, met the extremely ridiculous wagering requirements and put in for another withdrawal of $550.00 via bitcoin. Leaving about $60+ to play with while waiting. Since I read everything closely I shouldn't have any problems. Once i requested the withdrawal they immediately subtracted the bonus funds I was given even though I met wagering play through which only left me about $4 to play with because they subtracted $58.50 from my account upon requesting that withdrawal, played it until no more funds available. I figured well they just want their money back and it was only $58.50 I'd rather have something than nothing at all so I let it go. Next day I read the payout terms and it said the payout requested can be changed at any time as long as it's still in the "Requested" state. So in order to have something to play with since they yanked the $58.50 from my account and I only had $63 or $64 left to play with before that, so I spent the few dollars until no more funds in account, I changed my withdrawal from $550.00 to $500.00 and figured I'd play with the $50 and try to make it stretch. It didn't played it until out of funds. So I made another small deposit and used a deposit bonus again (same one actually) while I wait for this withdrawal to go through. Played until funds were out and decided to just wait for my withdrawal. checked it periodically daily for it to show "Approved" next to my withdrawal. Yesterday morning (12/07)checked my account page on Red Dog site and boom noticed that I had $100.00 in my account and my withdrawal for that $500.00 was denied. Looked in my emails and seen they emailed me the same exact , probably a copy and paste statement, from billing dept. It was even from the same exact person. Keep in mind, it seems like the withdrawal request just kind of linger there wanting people to maybe cancel it so they can play on the site or to keep lowering the withdraw amount because each time my withdrawal sits there for 3-4 days (their site says using bitcoin it will take up to 3days, I don't know why because of the elaborate and extensive validation process each person has to go through so why hold people's money for so long) as soon as I make a deposit on the site, is when I FINALLY hear back from billing that each request is always denied and any money I had won is just tossed out the window just like before and they give me $100 in my account. Remember the min to withdrawal is $150.00 and so the email again says if i make a deposit of $50.00 I can withdrawal $150.00 from my account. They again stated that because i played using the $20.00 chips from mission points I couldn't have my withdrawal. The thing is I played those chips and lost those funds and made 2 deposits to play on all the while waiting for my withdrawal to go through. The winnings I had were not from those chips at all, with couple of days going by in between the request and using a $20 chip. So I looked on my statement on their site that says you can only go back 31 days. But it will only show my account history from current to November 22nd which is when I initially requested my first withdrawal of $2000.00. it wont show anything before that and I have played on this site constantly. So now it hits me, they don't want me to see the proof that my first withdrawal request of $2000.00 (oh and when I requested it for 2000.00 I had left $460 in my account to play on) was all from my winnings after meeting wagering requirements and were from my actual deposits using bitcoin. But I got that proof from Bitcoin and my coin base account yesterday. So actually they made me feel so stupid for questioning the first denial I was willing to let it go and shoot for this 2nd withdraw request, but now that it all is a loop of the same story and same long waiting periods for these withdrawals to go through, I have discovered that not only was my first request won from my own deposit but I have all my proof that my 2nd request was also from my own deposit and that this is just some tactic they use to talk their way out of paying anyone. I immediately yesterday replied back to billing dept. over that 2nd withdrawal and will be emailing them again regarding my first withdrawal request as well. So at this point they owe me a total of $2500.00 and all of that was from honest and long playing winnings making sure I met my wagering bonus requirements and that I had nothing tied to any of these withdrawals for them to deny me either of them. Phone support told me that he couldn't give me any answers because it was all so confusing and that billing had received my reply email back yesterday already, so as of 12/07 about 8 or 9 AM I do know for a fact that billing received my response to this 2nd denial and so now I guess ill see how long it takes to come up with some sort of new line of bull to not allow me my withdrawal. This was my favorite site, I liked the games, played several times each week since signing on and have even recommended them to friends, but that will all change if I dint get my money, both of my withdrawals!!! Beware, whatever you win, if you do, don't play anything, don't make any deposits, trade in any comp points or use your points to purchase any free $20 or more chips while waiting on a withdrawal. Just play somewhere else I guess and don't give them and more money until you get your money you requested first. So much for being a loyal fan of this casino, after this happening twice just since Nov 22nd, It shows me that this is too much of a standard act they do to people that keep coming back to them and giving them their own money. That $100.00 is still sitting in my account balance on their site because until i get my money, I'm not touching anything!!!!! I saved all my documents from both these transactions as well as the chat conversation online I had with rude guy that says that I need to just shut and wait for my withdrawal and the emails from their Scamming...., I mean Billing Department!!!!
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I play on four sites plus Reddog. All the other sites pay me within 48 hours of redeeming without one single problem. Reddog does everything to block a player from winning. I was up to just about $600 and tried to redeem $400 of it. I was told my winnings were invalid because in their terms and conditions, 2980 words in (I did a word count check) it says you cannot bet more than $10. a spin. Now I never bet $10, but I did so by accident. They sent me a spreadsheet of every bet I made, almost all lower than $1. But they said because I once bet $10 my entire winnings were invalid. OMG. I explained it was a mistake and I had no idea (there is no warning on any game), that this was not allowed. They would not even put my $400 back into my account! After many many emails begging, they put back $200 and I was able to play through and redeem that. Well, not until I redid ALL my paper work because my current credit card had expired. And after all that, even though it says NO FEE to turn in your money on a bank wire, $15 was deducted from my $200. I was told by customer service it must have been an "intermediary" bank who took a fee. My other casinos NEVER have this problem. THIS IS THE WORSE. Use Pulsz.com, use Luckyland, use Chumba. JUST DONT USE REDDOG.
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Updating my review…
After spending 2 weeks getting verified to take a small $200 withdrawal after a handful of deposits my account had all promotions revoked and my account will no longer receive free spins, promo points, or matches.
With dozens of RTG casinos that’s enough to move me to somewhere else
In reply to TaylorLH
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Same thing happened to me. I eventually received my payout after i had LCB get involved and I at least received a detailed explanation from the rep on here, on why my other withdrawal request was denied and i can somewhat understand it based on their terms that i was playing under. BUT...after i got on here and contacted LCB with my complaint, they paid the 2nd withdrawal request and kinda made it seem as though they were giving me a favor even though i thoroughly read through the terms and conditions and had won the money using my own money from a deposit i made and not having any deposit bonus attached to it. When i uploaded the proof and a detailed explanation to LCB, then i received a reply from their rep that they will go ahead and approve my request for withdrawal but...blah blah blah. After a little time has passed i went back on their site because i thought i had quite a few mission points saved up and was going play with some of the $20 chips i could cash in, and the site has removed all my access to purchase mission chips, or even my access to use some bonuses i had previously won but hadn't used yet from spinning the wheel in missions room. all the deposit bonuses that display across the the screen when you first log in are all gone, all my messages from them on the site that would have like 20-25 different types of bonuses are gone, and even i f i try to manually type in a bonus code into the bonus box on cashier page, it tells me my status doesn't have access to such bonuses yet, like wtfjQuery34105651846144731767_1675000146398? I didn't do anything wrong, i even agreed that i could let the $2000.00 withdrawal request of mine go away even though i still believe i was in the right but it was my first time withdrawing so maybe i slipped and wasn't fully in the know, even though i was playing on my own money and all bonus requirements were met, they claim it still fell under their bonus $20 mission chip rules because the chip i was playing on BEFORE i lost i played it all out and made my own deposit with my own money and won the $2000+ , they claim that the deposit i made still fell under the $20 chip rule because i didn't let my balance fall down below $0.40 or $0.48 or whatever tiny amount it is supposed to fall below before it cancels out that deposit. Im pretty sure i did because i always do, i typically get down to like $1.00 or little more and switch to a cheap slot and play until i run completely out of money usually like $0.03 sometimes even $0. But i can't be 100% certain because once they denied that request to withdrawal, i couldn't see all of my transaction history. It would only go back to as far as i had made the request to remove my winnings, it wouldn't go back to just before showing if my deposit was made before or after my $20 chip was depleted. So i don't have concrete evidence, but as i said i ALWAYS play until there's very little to nothing left just to go ahead and spend it all up. But the 2nd request for my winnings was completely on them. and if LCB didn't get involved i believe they would have held strong to it and i would have gotten nothing again, but this time i took screenshots of everything and made screenshots of times and dates and any possible thing i would need for "proof of purchase" (or withdrawal) per say. Well they let me have that 2nd request after LCB got involved but after that, all my bonus access, any mission bonuses i purchased or won from the wheel or even allowing me to spend my mission points was removed. So i can take the hint, apparently ya don't want me to come back and so i will take the hint. Feels like bad sportmanship to me. We lose constantly or shall i say some people never have an opportunity to even make a request to withdrawal any winnings we usually spend money to enjoy ourselves for a little bit, pass some time, and lose it all. But seems as soon as you request your winnings, they deny it, get upset that you got upset that they denied it and then your blacklisted on their site and frozen out of ever have same opportunity as any other player playing on their site, with free spins, or mission point purchases or deposit bonuses , it's all taken away, so with that do you really think that makes me wanna deposit on your site again? Uh...NO!! I can already guess how that amount deposited will be played out.....winning nothing cuz they already showed their hand in being big babies when it comes time to actually pay someone else for a change, and such a small amount at that. I deposited thousands on there and request just $500 as my 2nd request and they still wanna fight ya about it.
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To echo the others. The sites a scam! I don’t recommend playing here. My experience is similar had to be “verified” by phone then “validated” (ok….) which took 3 weeks, probably because I had $2500 waiting to be cashed out. Now all that’s done and I’m told I’m getting $500. Honestly, way better options out there. I wish I’d have done more due diligence on this site prior. SCAM SITE, STAY AWAY
In reply to D. Dustin
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Hey I did the same and got 500. Did they ever cash out the other 2000?
In reply to R may
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3 weeks after I got another 300, then another 2 weeks later 400. I ended up just saying screw it, played out the rest of it & deleted my account. Over 2 months of hounding them to get $1200 of the $2500. They’ll do the same shit to you.
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Red dog seems like a decent RTG casino, has all the same games, plenty of offers.
I think their loyalty system is unique and cool.
I will say account verification has been slow trying to make a small withdrawal, and reviews have me worried I may be in for a very long wait.
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This casino is full of scam. I don't thing they are going to pay to the players keeping on asking for verifications documents. Scam scam scam ............. don't ever play in this casino.
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Red dog is fun. Haven’t made a cashout. Games selection is so so. I’d play here again.
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I started playing on this site about a year ago and I actually came up on the free chip but never was able to withdraw they ask for quit a lot just to withdraw and I’ve never won on any of my deposits.
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This site is no good. No free bonuses and they take forever to pay.
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No loyalty rewards.
Their customer service will just ignore you and then end the chat also!
Rude actions and rude comments from live chat.
I deposited a few times and never won from a single spin!
One of the worst online casinos!!
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I like and dislike this casino they have really awesome staff and tons of promos but I can’t ever seem to win here I’ve played dozens of free chips from the mission store and have lost every time
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Best casino app ever I'm addicted to red dog casino n even got my wife hooked on blackjack 21
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I was really shocked to find red dog casino actually on the naughty list this year. They’ve always given me really good bonuses, usually whenever I would ask for one which is very surprising for an online casino. Not sure about how fast payout is. I guess that’s why they’ve given so many bonuses! 🫣 #WhoLetTheDogsOut
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I've never had any issues with Red Dog. I have also never tried to cash anything out either. Everything from the customer service to deposits to free spins it has all been great. Once you get enough points in the mission option of this casino you can play for hours. Easy peasy!
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It is a good casino I like the layout in the bonuses and the missions but they say they have torments I entered in a tournament one time and after you deposit you can get all the bonuses that other people can get if they didn't deposit yet
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I must be sucker as I’ve played at this casino for 2-3 years and have yet to win enough & decide to withdraw. I am guessing they a atleast $5,000 of my money.
Finally I hit
I played on a Bonus with a 35 wager + Deposit playthough, no maximum withdrawal with $10 maximum bet. I paid attention not to exceed this amount. Low and behold I hit for roughy $7500. I am still waiting for them to verify my very good documents for a week now. Each time they send you an email it takes 3 business days for them to respond and they don’t even count the day you responded. So now I am still waiting and playing. My balance is up to $60,000. I will update everyone on my progress.
In reply to Stephen P
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Did you ever receive any of your winnings?
In reply to Thomas H.
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This particular time the casino outlasted me and when I finally got approved roughly 1 month later I lost it all. I finally hit again for $2000. Reddog did indeed pay out out but it takes 6-10 days to get paid and they pay in small amounts each time. It depends on your level. For me it was $500 every 6 days
In reply to Stephen P
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Ok great, thanks for responding.
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ThIs Casino wasn’t so great I had a hard time logging in your support team was not so good with me either he took forever to get back to me when they did they were really rude There payouts are super slow no bueno here that means no good in Spanish
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Im not going to say this place is perfect, but, its one of the 3 places ive played regularly where the customer service is not some scripted souless being just saying what you want to hear. By far greatest customer service rep, her name is Hazel!! I deposit using no bonus codes as playthrough is a touch high but, i was given a custom bonus of 25% cashback with no rules attached... no max c/o no playthrough etc... on every deposit moving forward and it has been like that since. I generally go through phases of playing online casinos... play heavy for a month or two then focus on work for a few months..and return... over the 3 years ive been a member Hazel always makes sure to reach out from time to time and i appreciate the candid discussions she has with me about, life, reddog, even discussed other casinos strategies too... If i could give a 10 out of 5 rating for hazel alone... i would
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Site is a total scam. Same as everyone else has said. They don't pay out, give you the run around on processing ID verification. Other sites do that seamlessly and quickly, red dog runs you around makes you wait 3 days between replies when they just find some new thing to make you wait. Such a scam
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The bonus offer is generous but the cashouts process is slow for my taste.