Casino screenshots
Sun Palace is a casino brand whose earlier review described an RTG catalogue and Bitcoin funding. The sections below separate those historical observations from details that could be checked in current public sources.
We have prepared this detailed review of Sun Palace Casino where we will introduce you to many important elements, such as game lobby, banking methods, promotions and offers and many more. Take time to go through it and see if this parlor has everything that suits you.
Without further ado…
…here is a retrospective of all the elements a gamer may be interested in.
Software Providers
What do consumers usually look for when searching for a suitable online venue?
A good selection of games, of course! It’s not always a matter of number, but quality and diversity in the first place. That’s what developers are in charge of.
The earlier review attributed the software to Real Time Gaming and referred to a CDS certificate. It did not supply a current certificate identifying the tested games, versions, date or scope. That reference therefore cannot establish that the present Sun Palace catalogue has been independently assessed.
Creators offer a wide variety of titles…
…with excellent graphics, good animation, all vividly colored. You can particularly notice that in slots, which offer lots of possibilities to express diversity in making. Moreover, gameplays are indeed interesting, there’s something for each and every type of player. Once you visit the lobby, you will get a clearer insight into what we are talking about.
Available Games
If slots are your cup of tea, this may be just the right hub for you! Here you can find numerous releases designed both for newcomers and regulars as well.
The earlier review described downloadable software and browser-based play. A demo does not establish the same access or conditions for real-money play.
The earlier lobby grouped table games, slots, video poker, specialty games and progressives, with a separate new-release label. These describe the navigation recorded at the time.
Table Games
You can choose to see all of them, or divided into the Caribbean and 21 games, to make it easier for a consumer to find what he/she is looking for. It’s nice to know that here both skilled and less experienced players can find something suitable.
Table-game examples recorded in the earlier review: Baccarat, Blackjack, Caribbean Stud Poker, Caribbean Hold’Em Poker, Let’Em Ride, Pai Gow Poker, Pontoon, Vegas Three Card Rummy and few more.
Slots
| Logo | Name | Paylines | Free Spins | Wild Symbol | Scatter | Progressive |
|---|---|---|---|---|---|---|
 | Shark School | 50 | ||||
 | Caesar's Empire | 20 | ||||
 | Aladdin's Wishes | 20 | ||||
 | Achilles | 20 | ||||
 | Triple Twister | 50 | ||||
 | Builder Beaver | 25 |
This department is the one that features a huge number of titles, all grouped by various categories. That way players can find the desired release in no time.
Let us list some of them: Lucky 6, Ritchie Valens TM La Bamba, Aztec’s Millions, Builder Beaver, Diamond Dozen, Fruit Frenzy, High Fashion, I, Zombie, Megasaur, Naughty or Nice III, Rain Dance, Secret Jungle, Stardust, The Three Stooges II and many, many more.
Video Poker
| Logo | Name | Software | Play |
|---|---|---|---|
 | Loose Deuces Video Poker | Real Time Gaming | Visit |
If you are into skills and strategy games, the section is more than well-equipped. Even though they may seem the same at first glance, there are many elements that make each unique and designed to meet various preferences and styles.
Video-poker examples recorded in the earlier review: Aces and Eights, All American Poker, Bonus Poker, Jacks or Better, Loose Deuces, Double Jackpot Poker, Deuces Wild, Sevens Wild and many more.
Specialties and Progressives
The original review combined specialty games and progressive titles in one section. That grouping does not mean that every game below offers a progressive prize. Check the exact title and jackpot rules.
Here’s the list: American and European Roulette, Craps, Keno, Treasure Tree, Banana Jones, Caribbean Stud Poker, Caribbean Hold’Em Poker, Aztec’s Millions, Let’Em Ride, Megasaur and Spirit of the Inca.
Cross-platform Optimization
Check the casino’s help pages for supported browsers, devices and any app available in your country.
Payment Methods
| Banking Method | Deposit | Withdrawal |
|---|---|---|
 American Express | ||
 Bank Wire Transfer | ||
 Check by Mail | ||
 Discover | ||
 MasterCard Credit | ||
 Visa Credit | ||
 Bitcoin | ||
 Litecoin | ||
 MST Gift Card | ||
 Ethereum | ||
 Tether | ||
 MasterCard Debit | ||
 Zelle |
When it comes to banking methods, both sides want things to be secure and quick. Venues want to make it possible for the consumers to deposit and withdraw the funds in multiple ways.
The earlier deposit list named Visa, Mastercard, Neteller and money orders. Confirm the methods, limits and charges displayed for the account; the old list does not establish current availability or fee-free transactions.
The earlier payout list named Neteller, ACH and mailed or couriered checks. Deposit support does not establish withdrawal support, and the approved destination may depend on verification.
The earlier review described Bitcoin support.
Separate the operator’s review period from the time a bank, wallet or other provider takes to deliver an approved payment.
Customer Support
The earlier Sun Palace review described live chat, email and FAQs, and stated that support operated around the clock. We did not confirm a current support schedule in this update, so the old 24/7 claim should not be treated as verified availability.
For an account-specific issue, check the support details displayed on the operator’s site or in your existing account. The presence of an FAQ or chat facility does not establish how quickly an agent will respond or resolve a problem.
Licensing and availability
Sun Palace Casino is part of the Main Street Vegas Group of casinos, according to review site Casino.Guru, which reports that it does not hold a licence from any gambling regulator. We could not find the brand on the Curaçao Gaming Authority’s or the Kahnawake Gaming Commission’s public registers. In August 2025 the Michigan Gaming Control Board sent Sun Palace Casino a cease-and-desist letter for offering casino games in the state without a licence.
Its published terms require the legal gambling age, with a minimum of 18, and compliance with location restrictions.
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One of the worst casinos I have ever dealt with. Poor customer service and took two weeks for my documents to be verified. Then took 3 weeks to receive my withdrawal. Don't understand how a deposit takes less than a min yet took a month to pay me.
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Randomly went back now today and I know I had claimed my welcome bonus a year or so ago. I was able to claim a second time today, which shouldn't be possible. In total there were three of their casinos that I was able to do this at. Not sure if a deposit would be required to withdraw you're welcome bonus winnings, but I probably would have never been rejected until I made my verification deposit. Consistently I see casinos make a mistake that cause their customers money and in the long run they don't even pay for their own mistakes ---YOU DO---
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Kept having me resubmit the same things to verify my withdrawal and then when it finally went through I never received anything. Customer support then said after it had been approved that I wasn't eligible for my withdrawal because of a previous bonus
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Final update from my side as a player from Bulgaria:
My complaint regarding Sun Palace Casino remained unresolved. The core issue was that the casino allowed the bonus process, gameplay, wagering completion, and account verification to proceed normally, but the withdrawal was later refused based on bonus/eligibility terms.
From my perspective, the main concern is not only the final decision itself, but the timing of enforcement. If a player is not eligible for a bonus, this should be clearly blocked or prevented before the player deposits, plays, completes wagering, and passes verification — not only raised at the withdrawal stage.
Casino Guru reviewed the complaint, but the case remained unresolved. They also publicly confirmed that Sun Palace Casino has a No Reaction Policy on their website and did not cooperate with their Complaint Resolution Center, which made mediation extremely difficult.
I also contacted Sun Palace Casino directly to ask for a valid additional complaint/escalation path, but no clear resolution or valid alternative path has been provided to me so far.
A further concern is that, after support confirmed my account is currently not eligible for any promotions, the system still sent me a “Coupon Redeemed” email for a deposit bonus, stating that bonus money would be credited once a deposit is completed.
In addition, Sun Palace is displayed here on LCB as accepting players from Bulgaria, while no-deposit/sign-up bonus offers are also shown on the casino page. From a player’s perspective, this creates a serious inconsistency if Bulgarian players or specific accounts may later be considered ineligible under the casino’s own bonus terms.
I am not asking other players to take my side blindly. I am simply documenting how the situation looks from my perspective, based on the sequence of events, the responses received, and the promotional information shown publicly.
In reply to Симеон
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If you used a card, contact your bank and file a dispute. Sounds like you were being extremely level-headed and kind during the entire process which usually does get you further with customer support. They robbed you, you do have the right to be mad. Sorry you were the one that had to take one for the team, but hopefully your review well prevent other people from going there. Thank you
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Received the $20 bonus then the 50 free spins using the code.
Good selection of games.
Not a bad site
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Did not recieved the $10 I actually got $20 for sign up. So thank you SunPalace for the money to play your games. I had fun while it lasted. Was quick fast and easy.
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It’s other matter of choice I think. The casino itself has the good games but not for me as
I am not familiar enough with games they offering but if someone knows what game to choose for playing, I suggest that give them a try as you have chance to test your luck for free from here at LCB
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Not bad at all, I just registered, verified email, and received $20 chips to play.
Let's what happens next.
Best wishes to all players.
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Nothing much to rave about. I found the games familiar because its RTG software. Otherwise the site is user-friendly and bonus offers are about as frequent as other casino sites. I didn't find anything to bring me back.. Just lacked grabbing my attention.
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Experience was ok. Decent customer service. Decent games. Bonuses could be better and RTP seems low. Website was fine to navigate but could definitely use some updating
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Sun Palace casino has a great theme, look and feel. There are tons of tournaments to take part in, although it is costly to add on to most of them. The player is spoilt for choice when it comes to the number of games available to play. Just be warned, deposit bonus winnings are capped. Also worth mentioning are the sheer number of free bonuses available! Awesome.
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Was ok better games on the other sites and I don't think I will deposit on this casino as it's not good for bonus spins please look at the other casinos to see Wat I mean
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I have played here quite often in the last year. Some days the slots seem better than others, compared to sister sites I don’t do as well here. Support has been helpful when I have sought them out
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When i review these casinos the only thing i can really say is that i did claim the free spins and from what i can remember everything went smooth. This casino has been around a long time and i enjoyed the games. I have only cashed out at a few casinos so i did not make it that far. This casino is still worth a shot with the free promo.
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The best part of this casino was getting everything verified on sign up (not kyc) that saved a lot of hassle of waiting around for a verification email etc.
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On top of it being really hard to win, I also had issues depositing money into my account. The bonus rules were so unclear that I’m still not sure how to wager them properly. So I’m definitely not planning to play at this casino again.
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I still haven’t been able to get my money, and it feels like no one even cares. Honestly, I’m not sure if this casino is worth your time.
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It was a hassle to get in touch with support, and when I finally did, they had no idea how to fix my issues. The games freeze all the time, and my account is sometimes blocked without warning.
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It was ok in the beginning and then I dont know what happened but it keeps getting worse so many issues high wager i dont know you can always try maybe I was the only one unlucky but it was getting getting help and not having to repeat the same thing over and over but nothing to do I just gave up
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I’m confused by the super high ratings. Mediocre casino. Okay games but not many specials or promos. Withdrawals is capped. Customer support is helpful but very slow. Definitely not a 5/5 imo.
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I played at this casino for a long time and unfortunately I don't have very nice memories. After some time, I wanted to return to them, but it turned out that my account was no longer active and my funds (though not much) were seized. There was no option to call support. Overall, it has a bad feeling, but this is my subjective assessment.
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The casino offers a decent experience with a variety of games, but it lacks the excitement of top-tier venues. Service is friendly, yet slow at times. Overall, it’s an average choice for casual fun.
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Awesome casino site that doesn't take much to get used to but once you get started, there's no stopping
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This casino happens to be similar to many other online casinos. Specifically in regards to the particular game options. I’ve never used this casino often enough to be able to ever earn a withdrawal. So I can not speak to many specifics. I’m just aware that most online casino that provide same slot games, tend to have lengthy withdrawal approvals. They’ll have a week or more to verify withdrawal and then add on another week or more for the payment to be processed and paid out
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In my honest opinion this casino has a good reputation, can sign up and play instantly. Good RTG games I have no problem in this casino the verification procedure is fast compared to other casino with more good reviews I highly recommend this casino to everyone, they also offer some bonuses no deposit and deposit bonuses just make sure to read all their policies or else you are not in good place to play.
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Great game to play never a dull moment and never a loser and the bonuses are awesome 👍👍👍👍
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It has a nice selection of games. Depositing was easy and customer service really helped expedite the process. For drawing the other hand was slightly more difficult kyc process took longer than it should have and the actual processing time for the withdrawal took the full 7
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You are right Randy White why winning is capped? Think that 20x withdrawal it's a joke for a player. So casino will give serious attention to this matter and raise the amount for withdrawal after completing the wagering requirement.
It will better end the cap on winning it's my suggestion.
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First of withdrawal $2000 per week is less than from mostly casinos. In my opinion it must be $10000 per week.
About slots games they are good enough I like that. The casino gruop which offers this casino has good reputation. All sister's sites casinos are not bad overall rating in my view is good.
I also prefer customer support which is also good.
Bounces are not much offers from this casino but I played here no deposit bonus.
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It’s ok kind of like sloto cash casino but I don’t get why there are zero tournaments though.
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This casino has been rated way to high in my opinion. I'm not sure If people are giving real reviews but this casino stinks. Slots are tight and bonuses are terrible. With your welcome bonuses you are capped at a 20x max cash out. Would you play at a casino if your winnings are capped at any amount? I sure won't. So many other better choices.
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Have had some success pulling 2x my deposit amounts on multiple attempts but was very disappointed that wasn't more bonus all offered
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overall not that great imo. even after multiple deposits not very many bonuses were offered.
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Same as all the rest same games same free chips that never really win enough to make it through the insane WR
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They just all seem to be teh same thing for me (these casinos). I don't like the way they're handled and always seem to have the same games. Won't be coming back.
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70x on no deposit 20. Atleast give us 40 or lower the wager. No tournaments. Same rtg games as rest. Another not worth signing up for
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Sun Palace Casino, honestly there aint anything special about this casino the only thing that differs from alot of the casinos online that are available to play in United States is usually the min and max withdrawal amounts and the promos. This casino in particular didnt leave me with the after taste of wanting to come back and play again or even deposit if im being honest. I played a free no deposit bonus from lcb i lost but even if i had won im 100% certain i would've took the money and ran to yabby haha.
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I struggle to understand why so many casinos have the same exact promos and are essentially the same casino. I came back to re rate this casino because I’ve now played dozens of the same casino which gives me zero urgency to return here to play
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Enjoyed this site was able to play for over an hour on a 20$ chip. Lots of games to choose from but pretty much like all the other site. I also felt like the play through was a little high considering most casinos are 30 to 45% ..
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I gave it a "liked it" without having cashed out but everything outside of that seems top shelf. I will update my rating if my deposit results in a successful withdrawal
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Used to be one of my favorite casinos until I discovered others. Decent casino though still.
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I enjoyed playing some RTG games again. With the twentyfive dollar no deposit code from LCB I started with the new T-Rex Wild Attack and ended with the older two version. Doubled, but I didn’t made it far overall.. In between it was Lochness what gave me some pleasure! Warm casino, zero experience with support; took the rejection of a second no deposit bonus LCB20 for granted, probably verification from e-mail or multiple redeeming what is not allowed. Nice test report in ‘23 I see, great!
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This is a ok casino the customer support wasn't good nor bad and I haven't cashed out with them so far but seems fair
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I haven't played at thos casino in a while but to my recollection there was nothing special about it. I never had the chance to acshout so I can't speak on that
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Unremarkable experience and nothing to differentiate it from the multitude of shops with exactly the same games. Yawn, might as well at least hook in Inclave to make the user account process easier....
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typical below average cookie cutter RTG casino. Not very remarkeable or differeniated in any way from the other shops all doing the same thing.
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Can anybody tell me why i can't get the no deposit bonus code, cause it says on th site that the Netherlands is allowed and also the Netherlands isn't in the list with restricted countries.
I already verified my email and I only have 1 account and I don't use VPN.
Are there other people experienceing this aswell. Please let me know.
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Pretty typicalRTG casino without many extra frills. The interface is what you expect from an RTG casino though, so that was nice.
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Never played here, but I strongly disagree with this - and every other casino affiliated with this group - having a magical 5-star rating. Especially considering most of the user reviews are "OK" at best.
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This is a ok so so casino the customer support wasn't good nor bad and I haven't cashed out with them yet so it's a ok place
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It's a SO so casino it has some days where the customer service people don't want to help to them help quickly
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I haven't really played this casino so I really can't say much I did like the free spins they offered
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This is a good and fair welcome bonus as a free spins offer. Only the wagering requirements is too much.👍
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Sun Palace Casino is a friendly and bonus packed casino in my opinion. There’s always something here to keep you busy and many opportunities to win. They have quite a few daily free tournaments and many no deposit bonuses as well as many deposit bonuses. Their chat is friendly. I have not cashed out yet, so I cannot say either way, but hopefully soon I will be able to. Good luck, everyone!
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Plenty of bonus here. Just be sure to make deposit in-between. This site will let you claim multiple no deposit bonus but then when it comes time to cash in the wins. Your sadly left empty handed.
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Average casinos. With boring games. Not a casino I would spend money on
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Just another mundane casino with boring incentives for depositors.
Even though I was at least able to play for a little while on my deposit instead of taking it from me so quickly, but I still never cashed out from there!
Take your chances with this one. Simply playing on this site is a gamble in and of itself!!
Not one for me though!
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To be honest its a normal rtg casino. So in 2017... I won, put in the documents and they idk what happened, but regsrdless they failed to send my check and I forgot about it. So I logged in a few years later and won a bit more and put in a withdrawal request just to get denied because of inactivity.
Be careful, stay away from this scam site!
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I didn’t like this casino at all but maybe it was just my luck there. Never was able to make a cash out so I can’t speak about cashout times. Seems to play very tight compared to other RTG casinos. Customer service is average.
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More of the same style of casino..easy to claim bonus..only made it through about 400 of the 1400 playthrough..low betting made it stretch for a bit..still no cash out
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Didn't love it, I liked it for the limited games I was like when started playing rtg games...payouts tho are purely random still kinda the outdated look tho as all rtg suffer from to be honest but online support is fairly useful as is all casino support usually is...but don't really like the layouts being their always the same looking rtg sites..
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Has great match deposits bonuses, games seem standard RTG style. If the withdrawal time wasn't 5+ days i would use them more often.
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Made a few deposits nothing cashed out. Hopefully the new player will entice others to try there luck
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I enjoy the bonus but it just went fast, the games are okay it was not a bad experience.
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It's a good $20 NDbonus,shot straight up to over $1000 on SUPER6 free spins :)
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This casino used to be pretty ok a while ago. Not sure what happened over time but I am not impressed. I would not recommend this place until things improve some.
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Don't make deposits there because this casino stopped paying their players and partners and as a result he is now blacklisted.
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Way too hard to get paid at Sun Palace and there is no excuse for payments taking this long. Plus the low cashout is 150. Haven't even hit 150 yet this month after $900 paid out.
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This used to be my favorite place to play. Until I tried to withdraw. 3 wks later still no check. i sent in all of the required documents. They said it was approved. Then asked if would be able to do installments of the winnings. Really?
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It was ok.. the games actually let me play for a while..then I lost.. It wasn't a bad experience and customer service was fine..
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I tried this casino out and used there bonus, for real my opinion is that there is no way fair gaming is applied.
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Sun Palace Casino offers great non deposit bonus as well as decent deposit bonuses. They offer a nice variety of slots, table games and video poker as well. I had to contact via chat a customer service rep who was courteous and quickly resolved my bonus issue. This is an RTG platform which is not exactly my favorite software. Still an above average online casino in my opinion.
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I signed up here a while ago i redeemed there bonus that they offered. i won and decided to deposit with my own money. Then i lost so i deposited with their bonus and then i lost. then i used my own money and lost again. Then i find out that i cant deposit with the bonus. I asked why and they said they can do whatever they want. i said u have to give me a reason and they just left the chat room.
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I like to play that slot game god of wealth at this casino. my favorite, I enjoyed my free bonus.
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I enjoyed playing my free bonus at Sun Palace Casino. I got some bonuses, and has a good time. I will play at Sun Palace Casino again! Love this casino!
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at this casino they asked me to wager the no deposit bonus 2 times !I wager it one time but in the second time i lost ! This rule is for European players ! I dont like this rule and i will think twice if i will deposit at this casino ! The one thing that i like at this casino is that has great games such as Bubble Bubble which i played and had some great spins
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I like the sign up no deposit bonus, they offer good promos, support is fast. An ok for a rtg casino.
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Sun Palace is another casino that uses Real Time Gaming Software and they offer lots of bonuses and even free money , i only tried to play here before and see what they had to offer and they will offer you many bonuses and free money too.You know what to expect from RTG games they are one of the best software i ever played with and Sun palace offers so many bonuses then what are you waiting for , Good Luck!
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It's another OK casino. They do come from a reputable group, 'Mainstreet,' so if you win, you will get paid! They just seem to be a little behind the times. No new payment methods, since I don't know when. I think everything is about the same as it was when I signed up many years ago. Sorry, just nothing special.........
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Sun Palace was the first casino I played among MainStreet Vegas Group. I deposited a few hundred and quickly lost them. And then, I forgot about this casino for a long time. One good point is that they don't set any max betting amount in the bonus play, and you can play card and table games with bonus, too. But, the problem is their withdrawal time. It usually takes 4~6 weeks up to $1000 at max. You will get crazy waiting for it.
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One from many blocked for polish region, that's why my grading score is so high on Sun Palace!!!
The yellow sunny design is perfect not only in the summer, but throughout the year as the fun at Sun Palace Casino takes a non-stop. The casino was opened in 2002 and has since then been welcoming Polish players with a colorful style and makes it time for them to enjoy a great gaming experience. The website is easy to view and provides most of the features in a concise manner, saving you time. Sun Palace is available to players from Poland.
Sun Palace is a RealTime Gaming Network (RTG) casino that allows the use of express games and downloadable casinos. New players may receive additional credit before they can try different games.
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I have always sensed that something was not right with this place to me. I have never felt confident enough with them enough to even make a deposit into it. I think they have been around for a while now but I really don't know of anyone who plays and deposits there on a regular basis. So, I guess take that for what it's worth and investigate it yourself before you might think about putting your money into their site and good luck out there!!
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Hi mamasgotit,
Please PM me your username and we're going to contact the casino rep.
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There's a saying better late than never, well that could be Sun Palace's theme. They'll pay you but you'll wait a long time. I waited 2 months to the day for my last cashout. Now still waiting for withdrawal made a month ago.
Positives: good bonuses and fair play. If they improve their cashout speed I'll go back but 2 months is just too long.
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BLACKLISTED ROUGE SITE?! Why is this high ranked here? I am surprised! ??? I have had nothing but trouble from them (still waiting 7 months 4 days for the MIN w/d!) still have $$ in my account they said I couldnt get! I am very shocked by these reviews!
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Sun Palace is an another RTG site which I just liked.
Nothing different than in other clients.
Operators are withdrawable in this case , site has all rtg games and much possibilites to win much.
Low deposit like $10 is just an advantage, however cashouts are limited to just few methods here.
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I have deposited here for TOO many years. Lots and lots of money has gone in but I have NEVER even came close to winning more than $100. Customer Support has been fair but lack personality. :O/
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Looks a good casino but i never deposited so i can't say how is the withdrawal process, thanks LCB for all the reviews :)
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lots and lots of emails but i dont have alot of playtime here so cant say much about it on the inside
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I was not very happy playing here they were also very rude when I tried to contact about a bonus that sucks for them now I wont be playing here and going to give them bad rating thabnks to lcb you are great
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I deposited at Sun Palace by purchasing an MST gift card. After I lost my deposit, I went on line and chatted with their friendly customer service representative who gave me a deposit bonus even though i probably was not entitled to it. I like their games (RTG) and was impressed with customer service.
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I did not enjoy the time I joined and played here. its rtg first off which does the place no good , and the emails I kept getting were borderline spam. I think the support was bad too but I really do not remember nor care too. I would not return to try again and I give it a single star.
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I did make a real depsoit here at this site and didn't win at all.I read all the reviews and had actually played here once before.I did get a bonus but like I said didn't last long enough:(I did enjoy playing here and would encourage others to at least try it once!
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I have played here several times the first time they gave me a huge bonus and i was hitting great but the play through was to high i lost it all. After that i have made several deposits but the slots are so cold. I feel if its just a donation for the casino . I would like to play on a $100 more than 15 minutes.
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i cant access this site at all,blocked.
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that code is valid for some USA players only
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Great bonuses!Different type of casino then the others out there.I like the rtg for some reason:)Alot of these places are the same, same downloads.I played the the non deposit bonus and played for amount 10 minutes!!haha...then i decided to deposit after all and didn't win anything.seemed a little tight.I like the slots!
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some time when you are free or out of money you look for new no deposit bonuses , the same i was looking for a new casino with sign up no depsoit bonus i found sun palace casino , i registered and claimed my no deposit bonus , i couldnt lasr for 15 minutes even , i lost all i got from them, i dont know much about this casino, havent read much.
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Sun Palace is another RTG casino that focuses more on US and Canadian players as their no deposit bonuses I've seen are meant for US and Canada only, my few conversations with their live chat has proven the same. I have played there once with a deposit and lost money quickly. They are a decent casino and I do think they are trustful but I am not a depositor there because I like to have free chips frequently and they don't offer that to me. Other than that- nothing bad.
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Ive got ND bonus. No luck at all. Standart RTG software casino. Nothing special, ;-) If you fan of RTG, you can play here, but in real, you can find better designed casino.
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I’ve found this site to be very similar other than appearance to be very similar if not exactly like it’s affiliated sister casino’s, Las Vegas USA, Vegas Casino Online, and Slots Plus. I’ve played at all of them and deposited here too. Never had much luck as far as winning anything but they do have good customer service with friendly, helpful and Knowledgeable live support operators. I have no complaints they seem to be an alright place to play.
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I like the games here but they offer really poor bonuses. I rate the casino with 2 stars.
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I have been waiting eight days to even receive the documents from the finance department for a $1,000.00 payout (coupon far beyond met). The finance department wrote back stating that they would send me documents in a few days - why didn't they send them then? My payout still has a "Requested" status. The only type of deposits that I made were through the Payment Voucher system. I am requesting a wire. I realize that their website states that it can take up to two weeks to receive payment, but a finance live chat rep said that it could take another ten days or more even after they receive my documents. Again, I have been asking for these documents since day one, but they won't give them to me early. This is extremely frustrating and I wish that someone could help.
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I played a free bonus from this casino and i really liked them. I have not played at the casino in a while but i would not mind depositing and giving them a go. They do not send a lot of mailers to me so i never really gave them much thought. Not saying i like spam but it would be nice to receive mailers very now and then.
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I am a member here and really like the new design of the Casino, when you go to redeem a chip or coupon it is great, I like this better then the way it was. I have read some comments here that you do get paid, and that is great to hear, I think I will deposit soon to check this casino out, thank you for the comments everyone, Gloriabe
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Still no reply, ever on anything from Sun Palace, super creepy to send all your personal info to a business and get no reply they received it, be cautious here folks.
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Update, I sent all my docs in to the correct finance dept. email address, they denied receiving them, I have actually never received an email from them after requesting a withdrawal on Aug. 15th. yikes not too good support
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I retract my good review, this casino has sub par support, I used a 50 dollar bonus, and was only allowed to withdraw 100 after making the playthrough which is fine, but they explained so poorly in chat and email, exactly what was going on, after I deposited they took what they said was winnings from the bonus coupon?!! from my deposit, and have never got back to me yet to explain, there is something sketchy about this group, perhaps?
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Hello, its a pretty basic rtg, but it is the hottest casino I have ever played, I used a 50 dollar chip, and my balance is up to 900 $ in less than an hour, insane, but I am only allowed to withdraw 100$, but I will deposit my own money, as its an awesome payout casino, cheers, peace.
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Enjoy the games but wish you were allowed to redeem more than one free chip in a row
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When I open cashier I have a bonus WITH deposit and when I put my code for no deposit don't redeem. I'm Italian player and I'm allowed to play, I don't understand!
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Sun Palace Casino does not allow players from Malaysia!!i cant register here also!
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Sun Palace is part of the mainstreet casino group, who, in comparison to many RTG operations, are basically a decent and trustworthy operation. As a UK player though, you are given very poor service by this casino - they won't grant you any bonuses unless you will accept an outrageously high wagering requirement, even though the same bonus are offered to North American players under much better terms and conditions. I cannot recommend the casino because of this however you can be sure to receive reasonable support and will be paid should you win.
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Nice software ;)
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Hi Rosogor, thanks for the info luckynn
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Players from Russia does not accept! Apparently involved in sanctions against Russia. We can say that they are lucky, otherwise players from Russia would have left this casino without pants.
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This site has a lot of nice qualities. What I liked the most was the fact that they offer such a wide variety of games to choose from. Whether you love playing table games, video poker, slots or specialty games, they have something for you. My preference is most definitely their slots and video poker. They have a huge variety of slots to choose from and they even flag their newest games so that you know what’s new to the site. A couple of my favorite slots to play here include Cleopatra’s gold and Aztec’s Millions. They have some of the best jackpots in my opinion, but overall, the majority of their slots have really nice jackpots to look forward to. Some of the specialty games they have to offer here include bonus bingo and keno. Their table games include classics such as roulette, baccarat, blackjack and plenty of poker.
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Here's a place you can invite your US and Canadian buddies to play with. Really nice to see that for a change. They accept UK Pounds, US Dollars and Euros, with English being the only interface language supported. You can use regular payment options, and if you register a Moneybookers account through referral link, you get another $10 bonus. On the other hand, if you use MST Gift cards for your initial deposit , you get a $25 Bonus.This is a Real Time Gaming software site, and I must confess that I haven't seen it before. Software is downloadable, to PC and Mac (thank god for that!) computers, but a great thing (that a lot of other casinos are missing) is that you can preview the games before downloading the software and registering the account. If your first deposit is at minimum of $20, you get a 150% bonus, up to $3,000. Do check the wagering requirements, and do note that all players outside US and Canada have double WR's. That, I did not appreciate.