About this review
Ana (Anchi) and our shared in-house network team aim to refresh casino facts, operator terms, withdrawal information and licence evidence by each month’s end. LCB forum members also share withdrawal tests.
Month-end is a target, not a completed check. See documented evidence below. We may earn commission from affiliate links.
The feed marks this casino as closed. Source material may describe historical services.
Video review
Casino screenshots
Casino Moons is closed. This review is kept for reference only.
Although Casino Moons is a relatively new figure on the online gambling scene, it managed to become a widely preferred and recognised brand associated with accuracy, transparency, fast payouts, a fantastic array of games to choose from and last but not least, friendly and cooperative customer support. What makes it even more appealing is the fact that it is one of the few casinos that provide top-notch gambling services on the US gambling market.
Casino Moons was established in 2009 with the aim of building up a solid reputation as a secure and entertaining online gambling destination. A lot of efforts have been put into meeting the demands of every player and making their gameplay a memorable and profitable one.
The casino takes pride in having a user-friendly interface, vivid graphics and secure banking system. Read the privacy policy to understand how personal details are collected, used and shared.
Casino Moons offers an extensive range of games including slots, video poker, live dealer games, table games, powered by prominent developers of online gambling solutions.
The casino is part of the same management group that is in charge of Rich Casino and Thebes Casino, which further boosted its popularity and won players’ trust.
The main purpose of Casino Moons is to provide players with fantastic gambling experience and satisfaction, so along with the impressive game portfolio, it also offers appealing tournaments and promotions.
Software
No reputable online casino would put up with poor performance, so all games, available at Casino Moons, are powered by prominent software developers including Betsoft, Parlay, ViG, Rival, Pragmatic.
The great diversity of software providers guarantees that every player can find a game compatible with their personal preferences and bankroll. Players can expect nothing but incredible visuals and sound effects. Each of the available providers has its contribution to the formation of a thriving online casino featuring games of unparalleled quality.
Betsoft is probably one of the most popular software providers on a global scale and Casino Moons players might be delighted to know that they can enjoy an extensive collection of Betsoft-powered games. Greedy Goblins, Weekend in Vegas, Aztec Treasure, Pharaoh King, table games and video poker are at your disposal at Casino Moons.
Casino Moons also works in collaboration with Parlay, ViG, Rival and Pragmatic Play. They are all popular for developing games featuring user-friendly interface and delivering world-class game quality.
Although they have been established relatively recently, they have successfully consolidated their positions on the market due to the innovation they brought and the top quality content they delivered. Along with games in desktop format, they also made the majority of games compatible with mobile devices.
Pandas Fortune
The Angler
Plumbo
The Champions
Egyptian Fortunes
Redbeard & Co.
Aces and Eights
Jacks or Better
Leprechaun Carol
Pyramid Bonus Poker
Golden Destiny Hold and Win
Fury Dragon - Hold & WinGames
As mentioned above, Casino Moons offers a great selection of games that would exceed the expectations of every player. You can either opt for the downloadable version or play in Instant play mode. However, keep in mind that usually the instant versions feature fewer game titles.
No matter if you prefer the slots section or you are impatient to indulge in a game of blackjack, rest assured you will find a game that is suitable for you.
Slots
The slots section can keep you entertained for hours on end. They greatly vary from each other as far as their theme is concerned but what they have in common is the excitement and profitability they bring. When you load the site and click on the Slots tab, you will be able to see how many players are currently playing that particular slot. Casino Moons offers a combination of classic and modern slots, so don’t miss the chance to indulge into the Forest Treasure, Reel Gangsters, Ocean Fantasy, Good Girl Bad Girl, etc.
Video Poker
As far as video poker variations are concerned, players say the variety is a bit limited. In point of fact, there are just four video poker variations – Jacks or Better, Deuces and Joker, Joker Poker Deuces Wild. So, if you are a fan of some of the less traditional video poker variations, you have to check somewhere else. However, keep in mind that all video poker variations have great payouts and win ratio, especially Deuces Wild.
Live Dealer
It seems the main focus of Casino Moons is the slots section, but it does not mean the live dealer section is not worthy of checking out. On the contrary, it features a total of three live dealer games that have a high quality streaming, friendly and experienced dealers and provide you with plenty of chances to win an overwhelming amount while feeling the excitement of the real casino atmosphere.
Table Games
The variety of table games is narrowed down to a total of nine games. To be more precise, there are five roulette variations, three blackjack variations and Casino War. All table games, except for the Casino War are compatible with mobile devices, so you can enjoy Crystal Roulette, Royale Blackjack, Multihand Blackjack, Double Exposure Blackjack, Roulette Titanium, Electronic Roulette, Roulette Black Diamonds and Swipe Roulette from any location.
If you take a spin of the roulette wheel, the chance of being generously rewarded for the risk is pretty high. Blackjack is also a popular table game for a reason. Play the variations available at Casino Moons and get an impressive payout.
Scratchcards and Keno
The Other Games section features an entertaining Keno game as well as a total of seven scratchcards that enable you to win 80x the amount of your bet.
Enjoy Cast for Cash, Gunslinger’s Gold, Weed Whacker, etc.
Supported Devices
Casino Moons officials do their best to provide players with as many convenient features as possible. In other words, the casino is optimized and compatible with all kinds of mobile OS. Needless to say, the desktop version offers a greater variety of titles, but the mobile version is also worthy of trying. The mobile version features more than 100 games. The slots section offers a greater variety of titles, while the video poker section offers just one variation – Jacks or Better. A total of seven table games are available via a smartphone. You also have seven scratch card varieties at your disposal.
Bonuses and Promotions
The current offer for your country is shown below. Always read the full bonus terms, including wagering requirements, expiry and maximum cashout, before you opt in.
Payment Methods
Casino Moons offer plenty of payment processors that enable you to make deposits/ withdrawals in a fast and secure manner. You can deposit via VISA, MasterCard, Mastero, POLi, Bank Wire, ECO, Neteller, Skrill, Webmoney, PaySafeCard, Inpay, SOFORT, iDeal, Kiwi.
You can withdraw your funds via Moneytransfers, Bank Wire, Eco, Neteller, Skrill.
Keep in mind that all transactions are processed in USD.
The minimum deposit in EUR, USD, AUD, CAD is 25, while players who deposit in ZAR are required to transfer at least 250 to their accounts.
As for withdrawal methods, they vary from country to country, so you are advised to get in touch with the customer support and get more information about the payment methods available in the country you are based at.
Before you make your final decision as to which payment method you will choose, you have to make sure it is available in your country and the fees (if any) are kept in the reasonable range.
Some payment processors such as Money Transfers require minimum deposit/withdrawal. If you choose a Bank Wire, you have to pay a fee of approximately $30 for every $500 you withdraw. Paper check is yet another option but the transaction is more time-consuming and takes up to two weeks. A delivery fee of $20 applies to every $300 you would like to cash out.
The minimum withdrawal is $50 per request regardless of the withdrawal method you choose. Paper checks and bank wire transfers have minimum withdrawal amounts of $300 and $500, respectively.
As for the weekly maximum withdrawal limit, it depends on your VIP level.
Bronze members are allowed to withdraw up to $1000 per week. The withdrawal limit for Silver and Gold members is $2,500 and $5,000, respectively.
Platinum, Ultimate and Ultimate Plus members can withdraw $10,000, $25,000 and $35,000 per week, respectively.
All Accepted Methods
| Banking Method | Deposit | Withdrawal |
|---|---|---|
 American Express | ||
 Bank Wire Transfer | ||
 MasterCard Credit | ||
 Visa Credit | ||
 Bitcoin | ||
 Litecoin | ||
 Ethereum | ||
 Bitcoin Cash | ||
 Tether | ||
 TRON |
Customer Support
The customer support of Casino Moons consists of helpful professionals, prepared to give you a hand with any setback you might come across during your gameplay. They are available 24 hours a day, seven days a week. You just have to click on the Support tab and choose the live chat option.
You can also communicate with the customer support team via email and expect an answer within 48 hours.
Currently, the customer support is available in English only but if you make a request, your queries can be handled in any other language.
The website is translated in: English, French, German and Spanish.
Licensing
Casino Moons is closed. Review site Casino.Guru lists the casino as closed, and AskGamblers has blacklisted it. Both name Blacknote Entertainment Group Limited as the operator; AskGamblers gives Costa Rica as its jurisdiction, and Casino.Guru reports that it never held a licence from a gambling regulator. In August 2022 Australia’s ACMA asked internet service providers to block Casino Moons for offering illegal online gambling to Australians.
In order to avoid unnecessary issues, players always have to make sure they are based in a country where online gambling is legal and Casino Moons is available. Sometimes, you might be allowed to place a wager and enjoy the games but you might not be allowed to take advantage of the bonus.
Casino moons does not accept players from the following countries:
Afghanistan, American Samoa, Anguilla, Armenia, Aruba, Azerbaijan, Belarus, Belgium, Belize, Bermuda, Bosnia and Herzegovina, Botswana, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cayman Islands, Central African Republic, Chad, China, Comoros, Congo, Costa Rica, Cuba, Curacao, Cyprus, Czech Republic, Denmark, Djibouti, Eritrea, Estonia, Ethiopia, France, French Guiana, French Polynesia, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guam, Guinea, Haiti, Hungary, India, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Kazakhstan, Korea, Republic of, Kyrgyzstan, Latvia, Lebanon, Liberia, Libya, Lithuania, Madagascar, Malawi, Mali, Malta, Mauritania, Mayotte, Moldova, Montserrat, Netherlands, New Caledonia, Nicaragua, Northern Mariana Islands, Pakistan, Philippines, Puerto Rico, Romania, Russia, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Pierre and Miquelon, Senegal, Serbia, Sierra Leone, Slovakia, Solomon Islands, Somalia, Sudan, Syria, Tajikistan, Tanzania, Togo, Turkmenistan, Turks and Caicos Islands, Ukraine, United Kingdom, United States, United States Minor Outlying Islands, Uzbekistan, Vanuatu, Venezuela, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Wallis and Futuna, Yemen, Zimbabwe
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This casino.... They disable your account as soon as you ask for a withdrawal!
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Best prizes, Best promotions, best for baccarat and blackjack. Very nice people and the crypto payments are mad quick.
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Casino moons has dialy offers that really add value to a site that already pays very well. I win mor at Moons than any other RTG casino and the VIP status is easy to attain and boosts your freespins when you plave in tourneys.
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A 400% bonus on my first 4 BTC deposits was a great start. The terms are fair as well. Very good site for edging if you use the promos, races and reatures properly.
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Another well reccomended casino at CND that I play weekly just for the promotions. Vikings raid has excellent returns for a $25 buy in.
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Casino Moons has some of the best tournaments sent to my inbox. I have been sent offers to play for luxury holidays, gold bricks, Harley Davisons and lately, a Tesla. The cometitions are easy to enter and free to play. Baccarat is always a winner for me, and the tables in general are fresh looking and fun.
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Go to the log in page at Casino moons, and then hot the Icon at the top left so you can try the site without signing up. Lots of special offers on signing, with 30 freespins which served me better tha the big bonus. Resla model X is the big promotion prize this month and they always have bi competitions like this with some crazy prizes. Easy site to use with some great features.
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I am not sure about the signing bonus but casino moons delivers so much in freespins, special offers and easy tourneys! I can cash in $50 and it will hit my account in 36 hours. CC ready and easy to use.
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What a find and what a casino! I did not get the full bonus in my country but all the bonuses on site are very simple and very fair. Play the table, play the promos and play the races. This casino pays very well.
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Casino moons is a big casino that sometimes goes unnoticed. They have spent alot of money to market and build their site in the last 2 years and the sevice is excellent now as well. Fair limits on cashing in and cashing out and some very easy bonuses and promotions.
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MOOONNN CASINOOOO. A SCAMMMMMMMMMMMMM
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CASINOOOOOOOO MOOOONNSSSSS ITS THE BIGGERRRRR SCAMMMMMMMM EVERRRR THEY WILL KEEPP ASKING FOR PERSONAL INFORMATION AN WHEN THE TIME TO WITHDRAWAL. THEYYY WILLL CLOSE UR ACCOUNT PLEASEEEEE DO NOT PLAY IN THESE CASINOOOOOOOOO THEY DONT PAY OUT THE WINNERS
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moons its. a scam it takes for ever to withdraw the money and they will end up closing ur account do not waste ur time to play I these casino
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casino moon the biggest scam ever not a honest casino please do not play in here they will take you're money and no pay for withdrawal any outstanding balance and they will close you're account warning do not play at these casino please listen it will happen
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I play 365 most days but Moons is a good casino for weekends. The traffic is bigger but there are better promotions. I get OK banking in OZ but the ewallets seem to be best as bank transfers are too complicated for me.
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Nice site with no lagging issues on my mobile even on 3G. Cashout is also easy on mobile, and all of the main features and progressives are available as well. Great site for mobile players.
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i won big and tried to cash out they just keep giving me reasons why they cannot pay me its been over a month now last time i was told .all we need is one more piece of id now because i sent that all in they have to do a investigation into my playing what will they think of after that
In reply to margaret stobie
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Did they end up paying
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Still one of the best for races slots which are competitive and fun. Timed games and comps are EZ to play. Current weekly themes for most games.
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In the same family of a few casinos that have paid me some of my best 3 figure wins. Nice staff and some slots here that I have not seen anywhere else. Good site.
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One of the finds of the year for me for sure. This small casino has paid out $4, $6, and $9K respectively this year. All payments were made in good time and all with a minumum of fuss like some other casinos were they try to split big wins over 2 months. Slots, table games and keno in some decent value rooms.
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Live dealer games are very impressive at casino moons. Its the main reason to play here as well as the quick payouts. No bad beats and no crazy rivers or flops.
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I play at casino moons @ GMT+1. I don't know where they are but late night play at this time is a better erning and winning for me. The competitions are all advertised at EST. US and These are good as well.
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Moons play best if you keep an eye on the promotions monthly calender which will tell you which promos they have coming up and the wagering, prizes etc. Big prizes for most of them, which are pacific time in the US.
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A good chioce if you are a tournament player or if you enjoy competitions or races if you are a slots player. Live games are fresh and look good and returns are ok.
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Moons is from good stock when it comes to casinos and you can tell that they have money to spend when you look at the quality all the way through the website. Competitions are generous with lots of good offers and easy wins.
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Casino war is one of the best live dealer games at Casino Moons, with good payouts that are better than the slots in my experience. I have had no issues yet with payment, although the bank transfer is not worth it as it can take a week. Instant payout is easy now though.
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You should be playing Gladiator at casino moons if you are on it. This video slot is fun and fast, but does not throttle you banwidth as I have internet issues in Germany. Anyway I am winning easy on gladiator this month.
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I have had a few problems with payment at casino moons and sometimes it takes a week for a bank transfer. I keep playing because it is easy to get small progressives and easy to get like 10th or 15th place in tourneys. Many people in Canada say the same.
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A lot of very fair and very generous special offers at casino moons. It looks good, plays pretty well and pays me quickly. I am a good customer here and they offered me a VIP upgrade. This is an excellent VIP system.
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A very good reputation on most review sites and I think that this reputation is well deserved. Smooth service from gameplay all the way to payment. never taken longer than 2 days yet.
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Very good value for my money at casino moons this year so far! Still the same deals on promotions and the 5th street races but there is money to be made on the lower value rooms.
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Moons is definitely back on form after a bit of a flaky format change. Seems like they realize their mistakes and have taken steps to improve, which I appreciate. Still one of the best for promos if that's your thing. Smooth, hassle free deposits.
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Moons ticks all the right boxes from my PoV. Service, games, tourneys, promos, banking options (I only use neteller but there's more). Definitely one of the better options for a mid-range casino in a sea of choices out there.
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One of the best looking sites IMHO. Classy design and smooth intuitive site and gameplay. Cashout limit is low but I get paid quickly here into my wallet. Also big prizes.
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Good looking and fair casino. Big wins and easy to hit progressives most days. Play the tourneys that pay out to 20th place for quick bucks.
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Trustworth casino with high paying table games right now.
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Well designed and well run. Not a single reason to talk to them yet and great promos. Lots of free spins and decent winnable pots on the table games.
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VIP status is very helpful as you get more free spins. I just asked for it and they gave it to me after playing for less than 3 months with a $4k spend. Modern design with decent on site graphics. EZ to navigate and bank transfer is OK.
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Funny prizes at this casino. Cars, bikes, gold bars and holidays as prizes. Always someting new on a bright site. Fun feel and Dutch players can play all games. Bonus simply OK and banking average but 3 days is fine.
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Seems to be well reviewed by most sites. Lots of good reasons to play including special offers and cashback and tourneys. Bonus is a little high on playthrough but the slots pay out all the time.
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Always good value for money these days at casino moons with very good cashback and daily promotions.
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If you can deposit about $100 a week here they will allow you to enter most of the deposit/play promotions. Interesting prizes like trips to vegas and also watches, bikes and cars. I do ok here but I have had decent luck on the nickel and penny slots.
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Casino moons send me a lot of offers for their weekly and monthly free offers and some of them really are worth playing. Simple design but the poker and blackjack are fair and fun.
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I joined for the decent deposit bonus at moons and ended up winning a fair amount on good girl bad girl. good looking weekly promos that I havent tried yet amd some decent tourneys make this a definite contender. No issue on withdrawals as yet, but watch this space.
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Casino moons does take a while to pay you but I cannot complain with payouts over $1.000 3 times in 5 months. Trems and conditions need to be respected but just play the tourneys and clean up. Cash back and VIP status are important to remember. Keep an eye out for free stuf.
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Casino moons is one of the better Pragmatic play sites and I like their betsoft games as well as these pay out more often than RTG games or microgaming I always think. Skrill is the quickest way to get paid and it can be instant sometimes. wekly cashout limit is a bit low but Ive never hit it yet LOL.
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In may I won $350 at casino moons for a $100 spend. June I played more and spent $350 and won $1275. In july I am about $250 up for the month. Play the promotions and you will be rewarded!
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Casino Moons are still fair and even though I don't win massive here I seem to win often. Yet to add it up but it feels right playing here. Slots are so easy to hit, especially on the weekends.
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It's a great casino although expensive and don't offer something special for a small deposit
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well after all the times I played at casino moons, I did make the odd deposit a long time ago and I did really like the guess the games. thing that I would always get emails about but not once did I ever manage to get threw the play threw let alone withdrew. I'm not surprised that lcb has placed this casino into probation. I'd stay away from this style of casino altogether.
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@majkyto
Thank you for getting in touch with us.
Please note that we have unfortunately been unable to locate your account in order to see exactly what its status is.
Should the spins that you have used be the Sign Up bonus, please note that it is cashable for the amount of $100, while any other winnings will be voided automatically by the system, since they are not cashable. As soon as your first deposit is made, all free chips become cashable as well, according to your VIP Level, as well as you get enlisted in the Loyalty program, which will bring you 15% cashback every Monday.
We are on chat 24/7 and we are waiting for you online to set your account up with the best perks.
Kind regards,
The Casino Moons team
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One of worst online casino!!!!
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This Casino deceives patrons and does not pay. But they are happy to accept money.
I would be very careful using Casino Moons....
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I have just used those 25 free spins!!!!JUST TO BE TOLD BY SUPPORT THAT THOSE MONEY ARE IN FACT F...KING PLAY MONEY:)))))no wagering:)))it aint nothing just play money and they will disarppear once you DEPOSIT:)))))SO it is one big SCAM in my opinion.....I will never touch such casinos
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have received 25 free spins numerous times, theres a lot of good games, mostly pragmatic games, but i think they have been added new games recently from other providers. i would recommend this casino.
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Hello,
@tanunax
We are happy to hear that you enjoyed the games and we also hope that you enjoyed your winnings!
We are looking forward to seeing you online and we will have some new and exciting games ready for you, so don;t forget to check them out!
@mamasgotit
We would like to let you know that we added some very nice deposit and withdrawal methods to our portfolio, so we would like to invite you online and check with your Account Manager which is the option that suits you best. We would also like to recommend Bitcoin, as the funds will hit your account within even 30 minutes from the moment the withdrawal is approved.
Looking forward to seeing you online!
@Miracle
We hope this message finds you well and we hope that you gave the games a try!
Please note that we have updated our site and added many new and exciting features to it, including the possibility to claim and manage your bonuses by yourself, right from your account, as well as an amazing loyalty program.
Come online for more information and your Account Manager will set you up with the best perks!
Kind regards,
The Casino Moons team
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A good casino. I played in him a year ago when they gave a bonus without a deposit. I successfully fulfilled the wager requirements, made a deposit, continued the game and ordered a payment of 125 euros. They checked the documents and processed the payment within 24 hours!
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Looked great when I first came in? Then I went to deposit and they said "You can only make a deposit via western union" and they said it could take 24 hours!? I said there's no way lol. I was shocked at the amount of TIME it took to get the WU sent,I did send it? TOOK 3 DAYS! LOL though it stated "it was picked up" 3 days BEFOREHAND. So? I played and LOST all of it plus the fees :( not happy
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At first look it seems good casino :) and it offers pragmaticPLAY ! And good deposit bonuses :)I`ll try this bonuses! I think i will be enjoy playing this casino. Website looks like as (Rich casino,Winwardcasino) sister casinos?
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Hello everybody!
We would like to thank you all for your feedback! And invite you to email us all your suggestions at casinorep @ casinomoons.com [typed together].
Also, we would like to clarify some of your concerns:
The Sign Up bonus is the only cashable bonus, before your first deposit. Therefore, the best way to actually test the cashout process would be by making your first deposit and submitting for a request.
For Vanilipas, we invite you back online, make your first deposit and try for yourself!
There has never been a problem if the Withdrawal Guidelines are met. Also, there cannot be any mistakes with the wager count – if a bonus is wagered it becomes cashable.
Also, once approved, a withdrawal request will be finalized depending on your preferred payment option, as follows: between 24 and 48 hours for Neteller, Ecopayz, and Skrill and between 5 and 10 business days for Bank wire. Please make sure you ask our chat representatives which options are available in your area.
In regards to Jcbossi209's feedback - since 2010, when you last logged in, we changed a lot of things! The site is now very user-friendly and the graphics have much improved!
Also, we brought in thousands of new, entertaining games, form different game providers.
We noticed you did not yet make your first deposit here, so we also wanted to mention our Welcome Package: 500% deposit bonus for your first 5 deposits!
Also, in regards to the Withdrawal Guidelines: it is actually pretty simple to cashout – most of our players receive their winnings without any issues. The easiest way is to wager on the deposit bonus (which has the smallest wager) send in the required documents and place the winnings in pending.
We would like to add that our Support Team is online 24/7 – to explain anything you need clarifying.
We wish you all a wonderful day!
Gwen
Casino Moons
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i like this casino. customer support are very nice and helpful.
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It is just like 100 other casinos from the same group, nothing special. I did notice that to receive your withdrawal from completing their no deposit bonus, the number of times required to deposit has dropped to 1 from the 3 mentioned by the first reviewer above from 4 years ago.
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I rather like this Casino.Nice costumer support that helped me very well with withdrawling the 100 i won with the no deposit bonus. The Top Game slots are not bad either. For sure i will play here again.
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What we have here...oh,it's another Top Game casino!:))) And once again i must give just half of a star:) As always i can say actually the same about any topgame casino. No deposit bonus is fun and kind thing and it's always is added on account without problem but to withdraw money from it is impossible here. Welcome bonus for the first deposit is huge and wagering requirements are not very high but i am in big doubt that after wagering they will not find some strange mistakes you have made in wagering process. And withdrawals as always are slow. So,people, dont waste your time at top game casinos.
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I have been a member here for a long long time. I do not remember depositing here and I doubt I will be in the future. No special games or stuff here and everything seems tired. The support is subpar and the entire experience is a 5 or nothing to remember. Hope these places get with the times soon. 1 star for you.
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i like it here it was cool while it lasted hopefully it can fix the little niknaks but other than they letting me play with a free no deposit bonus.... they are really nice here with there promo and deposit option.... they updated there games.......and winning is the only thing you need to do is keep on going up instead of out........
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I registered with this casino some time ago (just over a year ago) as i was attracted by the look of this casino. I really liked the name selected and the design of it all. They recently add a few new games which i feel is a big improvement to the slots they were offering before. They are a bit more exciting to play. They offered me a nice free chip when i opened my account and often offer me additional free stuff to keep me active and playing. The only issue is i have never been able to wager the bonuses and fins it difficult to win on any of their slots. Because of this im very scared to continue playing at this casino. I have also not heard that much about them. I will keep my account open but not sure i will continue playing here for now.
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I joined this casino about six years ago and enjoyed playing there without any problems. Finally, when I had a chance to withdrawal it was the biggest nightmare you could imagine. No responses to my emails inquiring about the withdrawal, nothing! After a week of badgering to get some type of response I was locked out of my account. No explanation, no reason, nothing. Pretty much after that I stopped playing at most of their sister casinos.
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I don't know about you guys, but after reading the reviews and taking a good look at the software and the casino I'd say this one borders on road just simply for the fact that the withdrawal conditions are nearly impossible to meet and are actually quite abrasive in my opinion I don't think I'll be giving any money to casino moons ever.
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Just like all of the other top bet software casinos except I think the customer service exceeded a few of the other casinos with similar software
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I was liking the games here when I won but it seems the withdrawal terms and conditions are hard to meet.
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well another top game casino with more generous free chips and even without making a deposit your account will often be credited with yet another no deposit bonus, this is all good and well and very generous of the casino and especially a great way to for the player to get familiar with the games and with a touch of luck hopefully succeed in a fast and fair withdrawal which is not common place amongst the rival casino sadly, i personally have never managed to wager a no deposit bonus here or any rival casino and it leaves a bitter taste in my mouth but not being a fan of the games or the spam i never deposit and when one day i do it will only be to claim the profits from the no deposit free chip they throwing in my account
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i registered there so I can use the free chip, i recieved email from them about free chip wich is actually they dont give free chip,because theirs bonus is not cashable so you need to make deposit before you withdraw
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Casino Moons an Topgame casino, most of people are known with bad service's from topgame casino's , or very slow payments, and too much useless promotions, and for sure those no deposit bonuses they always offer, it's not possible to cashout anything, they keep telling me this always on livechat, there games pay out very very bad on low stakes, i knew this long time ago already, they have some games 1 or 2 who pay good on small stakes, this game looks like the famous Book of ra slot, i forgot they name of it but that game can pay very good! support here at moons, is also spamming to much with promotions, that have weird bonus rules, please keep that i mind before taking this bonus because i made this mistake also few times.
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Casino Moons have great site and great look like the most Top Game casino. Graphics is great they games runs fluid without any bugs and errors and from that side this casino is great. But for me all top game casinos have a little boring games. Their slots are just not attractive to me like for example net ent slots or rival slots and I have problem finding game which I like on this casino.
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This casino is not a favorite at all, id rather be on the moon before I play here again, lame customer support and never have any no deposit bonuses to offer. They have no tournaments here at all but I will say this that they do have my favorite game of all time "Lucky Day At The Races". I am giving this casino a 3 star rating regardless.
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I joined Casino Moons because they offered a no deposit bonus, at this time I played the Bingo slot and Beauty Salon and a few others I cannot recall their exact names, but I never won off the no deposit bonus, I havent gone back yet, I am not sure if I will, I do like the newer games they brought in, Gloriabe
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Hi iDark, yes, they accept players from USA. Only following countries are restricted at this casino: Bulgaria, Costa Rica, Denmark, Israel, Poland, Romania, Ukraine. Luckynn
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By the way, Casino moons Accepting USA players!
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There are so many TopGame Rogue casinos, that I don't know, what is what. I joined this one liek the other topgames because of no deposit bonus with huge 99x wagering, offcourse lost it in few minutes. But after Decided to try put my own money ( this happens very rarely, if we talk about TopGame). They matched my deposit instantly and got 40 bucks to play with. So decided to play one of My favourites, Grave Grabbers at 1$ bet size and after few minutes balance growed up to 84 dollars after bonus round received, after that went to play some other slots and was quite close to complete wagering, but slots stopped give and I lost it quickly.. Don't know anything about cashouts, but maybe this one paying without problems? I really hope this way.
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Not soo into this top games ,but registered there so I can use the free chip,actually they dont give free chip,because theirs bonus is not cashable so you need to make deposit before you withdraw.What I find ridiculous at Top games casinos,when they will send free chip or free spins in my eail,those are not free or not cashable ,you may only try theirs games.Ok if i want to play for fun I would do that I dont need all that truble to insert some codes,so I can play for fun !!
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Top game has great video slots and keno. Casino Moons use to give out free bonus money every time you turned around, don't see those bonus codes much anymore but I still deposit and play from time to time.
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This casino is literraly mooning you if you play here. Beside the games are poor and not fun at all, the only good thing they have is the background music, it's kinda relaxing ( the same background music plays also at other TopGame casinos). Almost forgot, also their live chat help is kinda good because their reaction is kinda fast. thats why the 2 star rating. once a casino went rogue, they cant be trusted anymore.
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This casino was another one that disappointed me strongly, but this time it was even more proggresive - usual case is, that a casino offers free spins to everyone, or NDB and in terms stands that your country is restricted, but this case was without the warning, and that negative surprise must did the support with a pack of excuses and classic support phrases. I think that it would be enough just to inform people about this.
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Casino moon casino has been around for many years now. There are a top game software casino. They have many games to play. they have video poker , Keno , craps , roulette , baccarat , pontoon , caribbean poker , video slots , 1 line slots , 3 line slots , 5 line slots , progressive jackpot slots and black jack. after use decide which game you want to play you might want to find out what the playthur is . they offer there new sign ups a no deposit bonus to try out the casino to see if they like it before making a deposit. to get no deposit bonus click on the banner above and download the casino , than register a account. once inside the casino top left hand side look for profile and click it. finish filling out your profile and than inside the chat box ask them for the $10 no deposit bonus for signing up. they will credit you right away. The video slot that i like most is grave grabber , it is a older game but it is alot of fun to play and it has two bonuses. free spins and a bonus game. the free spins come with a multiplier , so if you get some nice hits during the free spins you can win alot. another good game to try is lucky fishing when you hit the bonus round you get to go fishing it is pretty cool. another few are merry bells and transylvania they pay pretty good also. the only problem that i find with top game softwre casinos is that the slots do not seem to keep hitting. mostly after you hit something kinda good it seems to just take it back plus more. every once in awhile the casino will credit your account with a free no deposit bonus. they actually do this a few times a year. even to players who have never made a deposit before. They do have an awesome first time deposit bonus. before you deposit go to live help and tell them. The support team at casino moon is very nice. they have always been very helpful and very nice to me. never had a problem with this casino . i would recommand signing up for a account and taking advantage of the free no deposit bonus they offer , you have nothing to lose.
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What first comes to mind is that they accept US players, and the only accepted currency is US Dollar. The weird part being the fact that the interface is available in English, French and Norwegian. This site is using Top Game software, which is a bit unusual and I haven't played many Top Game casinos, if any. You have to download and install the software, and I am not all that thrilled by that. I did check the withdrawal terms, and yes, only one withdrawal possible per week, and that can take up to 12 business days. What!? They also have limits on how much you can withdraw at once, and that depends on your VIP level and if you made your cash from deposit or bonus money. Although the games are good looking and the bonuses look solid, all the terms you have to fulfill just to get your money to your account don't make a good case and I don't believe I will be coming back until they do something about it.
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Upon registering to this site, I found myself quite fond of it. But just like most sites out there, they have a good side and a bad side. I found the site to be extremely easy to navigate and I especially like that they offered a detailed tutorial which gave me a good idea of what to expect from the site as well as tips on playing (which I didn’t need) but it’s definitely a nice addition for new players. Their selection of games isn’t too hefty but they do have a broad selection. I mostly play for the slots and one of my favorites at the site, and I think a lot of players’ favorites is the lost inca’s gold slot. It’s a 25- line slot and the bonus rounds are truly a blast. However, and this is a big however, their withdrawal rules kind of stink. Their payouts can take up to 14 days! Plus, there is only one withdrawal allowed per player per week. I found this to be ridiculous and I had to steer away from them because of it. But the games can really be enjoyable.
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Before you deposit at Casino Moons (Winward group), ask live chat about their withdrawal terms first! WORST terms ever - 3 deposits required before 1st withdrawal, 1 withdrawal per month per casino, $500 max withdrawal per month for first 6 months, including 1 more deposit at withdrawn account before you can make another withdrawal elsewhere!!! TOTALLY INSANE RULES!