About this review
Ana (Anchi) and our shared in-house network team aim to refresh casino facts, operator terms, withdrawal information and licence evidence by each month’s end. LCB forum members also share withdrawal tests.
Month-end is a target, not a completed check. See documented evidence below. We may earn commission from affiliate links.
Great Britain only. This record does not verify licences or availability in other countries, the whole review, or payout performance.
Operator: Recro Limited
Domain: casumo.com
Remote casino licence: 061549-R-336718-003
Active at the check date
Video review
Casino screenshots
Nowadays players have a wide range of online gambling spots to choose from but what makes Casumo Casino stand out from the rest is the distinctively modern interface and the dedication to deliver top-notch service. The casino was established with the aim of being absolutely different from the features the rest online casinos have to offer. It has adopted quite an interesting “adventure” promotional system, not to mention the mobile compatibility it is famous for.
The games are powered by some of the most popular software providers on a global scale. The casino also holds licenses issued by reputable gambling jurisdictions namely the Malta Gaming Authority and the UK Gambling Commission.
Upon your first visit, the design will definitely grab your attention. It makes it obvious that the developers think outside the box and created a casino that guarantees unique gambling experience you can hardly find anywhere else on the web.
The registration process takes less than a minute and you are given access to a the wonderful collection of games, plenty of bonuses and incredible loyalty bonus system.
Software
While the majority of games are developed by Net Entertainment (NetEnt), you will also find games powered by Play’N’Go, Microgaming, Greentube, Thunderkick, Quickspin, Scientific Games. However, you might be denied access to some games as each of the software developers is licensed by a different jurisdiction.
The casino is available in flash version and there is no need to download specific software. You just have to load the site via your computer or mobile device.
A great number of slots are featured along with a decent variety of table games, keno and scratchcards. All developers, mentioned above, are renowned for the high-quality content they deliver, so whatever your favorite game is, you will have a great time.
Play Casumo Casino Games
Games
In order to gain access to the games, you are not required to download and install special software; you can play directly in your browser. The number of available games is constantly growing, so you are very likely to find a game that matches your preferences and bankroll.
The casino boasts a wide selection of slot games, but the table games section is also worthy of checking out. The aim is to establish a fully stocked game library featuring carefully picked games.
Slots
While most online casinos focus solely on providing the latest slots, this operator also features all-time classics, which makes it even more appealing to players. Mega Joker Slots and Jackpot 6000, two of the favourite games of Scandinavian players, are also available.
The extensive video slot collection available here is mainly powered by NetEnt. Every player who has ever engaged in a NetEnt-developed game knows that quality is guaranteed. Here you will find slots such as Starburst, Mega Fortune, Gonzo’s Quest, Muse, Jack Hammer, Wild Turkey, and loosely based on the English fairy tale, Jack and the Beanstalk, and many more.
If you are looking for a massive payout, you should certainly pay attention to the slots, featuring progressive jackpots. Every time a player engages in a particular game, a certain amount of their bet is added to the progressive jackpot pool. In other words, a bet of a few coins can bring you a huge award. Mega Fortune, Mega Moolah and Hall of Gods are among the most lucrative slots.
| Logo | Name | Paylines | Free Spins | Wild Symbol | Scatter | Progressive |
|---|---|---|---|---|---|---|
 | Dr Lovemore Slot | 20 | ||||
 | Treasure Palace | 9 | ||||
 | Bars and Stripes | 25 | ||||
 | Cherry Love | 30 | ||||
 | Lucky Panda | 1024 | ||||
 | Lucky Leprechaun | 20 |
Classic Casino and Live Dealer
As mentioned above, the slot section is the most diverse one, but if you are not particularly keen on the latest slots, you’d better head to the Classic Casino section where you will find all-time favorites including a variety of blackjack and roulette. American, European, French roulette as well as Blackjack HD, Blackjack Pro are among the available games.
The section also features several poker variations, baccarat and video poker. Caribbean Stud, Deuces Wild, All American, Jacks or Better and an option that has massive mainstream popularity, Texas Hold’em, are at your disposal.
It would be excessive to say that the casino has a Live Dealer section but it does offer Live Roulette and Blackjack Games. Enjoy the vibe of the real casino without leaving the comfort of your home.
| Logo | Name | Software | Play |
|---|---|---|---|
 | Super Fun 21 | Games Global | |
 | Genie's Hi Lo | Playtech |
Jackpots
If you are determined to complete your gambling session with a substantial amount of money, but the complicated strategies that are usually applied to table games do not appeal to you, you’d better visit the Jackpots section where you will find plenty of games featuring huge payouts. There is not a shortage of progressive slots, although poker and keno sometimes fall under that category as well.
Other Games
The game choice in the Other Games section is narrowed down to four options including Keno, Triple Wins, Lucky Double, 7 Gold scratch cards. All four are a NetEnt production, which is proof enough that you will be kept entertained for hours on end.
Supported Devices
The online venue is a flash casino, which means you are not required to install casino software on your device. It is available in desktop format where players are provided with a great selection of slots, table games and scratch cards.
Fortunately, it is also optimized for smartphones and tablets. The mobile version features fewer titles, but you can rest assured the most frequently played ones are available in the format.
Upon accessing the site via your mobile device, you will see that the games are divided into two categories including, Top List and All Games, respectively. If you are interested in playing a particular game, you can just type its name in the search box. The mobile version lacks the filtering options available in the desktop format and the games are mixed together, which is seen as a disadvantage by some players.
Apart from the games, the other functions you have access to via a mobile device are the FAQ section, customer support details, Casumo blog and the responsible gambling page.
Don’t miss the opportunity to try Big Bad Wolf, Mega Fortune, ThunderStruck II, Samba Carnival, Wild North, Fruit Warp, Birds on a Wire, Dracula, Dazzle Me, Eye of the Kraken, and based on the wildly popular HBO series, Game of Thrones. Some of the games have the NetEnt Touch functionality which greatly enhances one’s gambling experience.
Both the desktop and the mobile games here have a Practice Mode, which enables you to get to know the game before placing a real-money wager.
For optimal gambling experience, make sure you have upgraded your device to the latest version.
Payment Methods
The range of payment processors available, but it is is a bit limited as compared to the diversity some other casinos offer. Yet, you will definitely find a payment method that is convenient and secure enough for you to make transactions. There are a variety of deposit methods such as VISA/ MasterCard (Maestro is not accepted), Skrill, Neteller, PaySafeCard and Bank transfer.
Be sure to find out what the minimum amount you can withdraw is.
You can withdraw your funds via the same payment processor you used for making a deposit.
Regardless of the payment method you use, you will not be required to pay a withdrawal fee. However, if you opt for withdrawal via VISA or bank transfer, you will have to wait between 1 and 3 days. Withdrawals via Neteller and Skrill are usually instant.
All Accepted Methods
| Banking Method | Deposit | Withdrawal |
|---|---|---|
 Bank Wire Transfer | ||
 MasterCard Credit | ||
 PayPal | ||
 Visa Credit | ||
 Apple Pay | ||
 Google Pay |
Customer Support
The virtual casino is dedicated to providing excellent, personalized customer support. You are not likely to come across copy and paste answers. Quite the opposite, every query is individually addressed and every player is made feel personally valued.
There is nothing more frustrating than having trouble and not being unable to immediately ask for assistance. That is why customer care agents at the casino are at your disposal 24/7.
For your convenience, the site is translated into English, Swedish, Norwegian, Finnish. The customer support is available in these languages: English, Finnish, German, Norwegian, Swedish, Danish and Japanese.
If you have a longer query or you would like to talk to the customer care agents regarding a complicated matter, probably the best way to get in touch with them is to send an email and clearly state your issue. The email address you have to send your question/ suggestion/ feedback is: [email protected]
For the time being, customer support is unavailable via phone.
The casino also has quite an extensive FAQ section where answers to the most common questions are to be found. You are recommended to take a look at the FAQ section before you reach the customer care agents.
Licensing
Casumo is operated by Casumo Services Limited, which is licensed by the Malta Gaming Authority (MGA/CRP/217/2012-05). Players in Great Britain are served under UK Gambling Commission account 61549, held by Recro Ltd; Casumo’s earlier UK account (39265) was surrendered in November 2023. Casumo stopped serving players in Ontario in spring 2026.
Both Malta and the UK are known as strict gambling jurisdictions. Being their licensee means that the operator adheres to all rules and regulations related to security, fairness and transparency.
An independent third party has certified the random number generator used by the casino. All information sent to the casino is heavily encrypted and players’ personal and banking details are carefully handled.
However, the virtual casino is not available in the following countries:
Afghanistan, Aland Islands, Albania, Alderney, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo Democratic Republic, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Lithuania, Luxembourg, Macau, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Federated States of, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Northern Mariana Islands, Oman, Pakistan, Palau, Palestine, Panama, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russia, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia and The South Sandwich Islands, South Sudan, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United States, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Vatican, Venezuela, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe
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I liked the game selection at Casumo. There are plenty of slots and the site runs pretty smoothly. The main problem for me was verification. It took way longer than I expected. I contacted support a few times and they replied quickly, but honestly they didn’t really help much. Once the verification was finally done, the withdrawal came through fast
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I joined this casino a few years back as they were offering one of the best bonuses at the time, after a few small deposits I managed to get balance near £100, but never made it to the withdrawal target I had set
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I've been attempting to verify my account ever since I signed up, and the process has been incredibly frustrating. Customer support appears to be completely unresponsive. I've submitted my documents five times and reached out via email, yet I haven't received a single reply. It feels like there's a deliberate attempt to delay my withdrawal requests. If this issue isn't resolved today, I will escalate the matter to the Gambling Commission and IBAS.
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Very trustworthy multiple deposit options and fast withdrawals, agree with previous comment on infrequent bonuses on the site though
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A cool place to play! This casino offers fun games, exciting bonuses, and a great overall experience!
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Excellent and trustworthy Casino, great game selection although not quite as large as I would have hoped. And a very quick turnaround for cashing out deposit options or pretty limited but it doesn't require a lot of money to be deposited the minimum requirement is much lower than some others. And the minimum withdrawals also much lower than others. All in all I find it a great place to play However be wary of the bonuses that you take. Even when you drop down to zero balance that's zero pennies and zero dollars nothing left Your bonus will still remain and it will reply to your next deposit the wagering that was left over. Seem to only way to get it out of there is to get into the live support and ask them they clear the bonus which is a nuisance and kind of irritating. For that I've given them one star less than five, because it truly is very irritating and by the amount of casinos that don't have this issue it's completely fixable. I'm willing to change my rating should they change this part of their website design.
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Casumo is a decent online casino, but it didn’t quite blow me away. The game selection is solid, and the site is easy to navigate. However, I found the bonuses to be a bit underwhelming compared to other casinos. While the live casino is enjoyable, I was hoping for more unique features or promotions. Overall, Casumo is a good option if you're looking for a straightforward gaming experience, but it lacks that extra something to make it stand out.
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Was a nice casino. Lots of up to date games. Gave out good bonuses also
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Wide range of games available and was very easy to deposit and withdraw, customer service very good too
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I have played at Casumo casino several times. For me this is an ok casino. They offer a really interesting and fun loyalty program. Also, the bonus offer is not bad. Cashouts process is fast. I do not have any major complaints about this casino
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Casumo has a lot of promotions, including deposit bonuses and a lot of other good promotions. There are plenty of providers and games, which lets you choose from multiple games and providers. Deposits are quick land wihdrawals are quick too
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Can’t grumble with this site. It’s about as fair as you can ask for. It plays. I’d personally rate it 9 or 5 / 5.
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Solid. Games, looks and service are great but there could be more bonus, tournaments, races, or specials
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I used to enjoy playing here.
Now, however, most games are the 94% or lower RTP versions. This really destroys any fun one can have playing at a casino as the games take your money much quicker than the proper 96% versions.
Also, they've conveniently placed a drop-down menu over the help file on most Microgaming games, making very difficult to access and view RTP information.
One other strange quirk, maybe just the conspiracy theorist in me, but any time I attempted to load a game that actually WAS 96%, I would get an error message on the first attempt, making me have to reload the page once or twice to start playing. This hasn't happened once to any game that is 94%. Coincidence? Maybe. Regardless, will not return to Casumo until they straighten their act out.
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I joined Casumo when it started business. I have made many deposits and witdrawals, never any problems. Customer support is fast. I can recommend this casino for all players.
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I'm on the fence with Casumo because of a negative experience I had with its sister site Rizk. There is a possibility that my feedback could change once I get my first big win playing slots and my withdrawal transaction becomes successful.
In reply to pwop69
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I think you're mistaken. Rizk is part of the Betsson group IIRC.
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well thought i would revisit my review with casumo.In my past review i gave very hi praise.But now i have to bring them back down tto just above average here's why.I tried to cashout like a year ago my drivers license had expired even though all my details including addy bank ect are the same.so it got rejected i understand its part of the process of withdrawing.i get it and not disputing that.what im confused with is since getting withdraw declinedbut still having a few dollars in account.i cant even log into my account to look at my documents says
Hello friend
Your account has been paused while pending verification, instructions have been sent to you via email. Contact us if you need more information.
this was almost a year ago with numerous emails to support they tell me i need updated picture id just to be able to log on to site.ive given up trying to contact support and i wont be depositing there or with any of the're sister sites.my memory runs deep.Sadly my once beloved casino is out of my rotation indefinatly.and whatever my balance is will be forefitted.dont think its much.Anyone else in a simular situation here or at another casino? if so please send e a messege with what u did 2 resolve it. ty
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Everything you need for a good casino: lots of popular games, video slots, jackpot games, live casino, table games and even sports betting.
Their bonuses are high and require a 30x wagering requirement on average.
Instant withdrawals
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OH yep, i remember when Casumo just started and i was a fan of playing there when i want to play slots, they have a enormous quantity of slots and was really in time actualizations of their catalog, their offered generally some fs with a 20 eur deposit, the withdrawals was great... really i loved that casino, i cant say so much about it right now, grown enormously, and i have seen few bad reviews, but i havent played here in at least 3 years
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Liked this casino...made a few deposits but that was years ago in thier early days...they have subsequently stopped S.A players from playing here....pity