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THIS CASINO IS BLACKLISTED

Lucky Red Casino Review

About this review

Ana (Anchi) and our shared in-house network team aim to refresh casino facts, operator terms, withdrawal information and licence evidence by each month’s end. LCB forum members also share withdrawal tests.

Month-end is a target, not a completed check. See documented evidence below. We may earn commission from affiliate links.

The feed score comes from our shared LCB Network records. Where a combined reader rating is shown, it weights LCB and CND votes by vote count. Scores do not guarantee safety, payouts or local availability.

Licence evidence Anjouan Gaming

Video review

Lucky Red Casino was once among the most reputable online venues in the gaming industry. These guys were known for their outstanding track record and a fine selection of games, graced by unmatched reliability, security, and quality. They were one of the few venues that gladly accepted players from the US, and they were known far and wide for being quite generous when it comes to promotional offers.

In short, they stood out from the crowd, providing an overall superior gaming experience, but…

…all of that changed in November 2016. 

The business was started by three Ferster brothers, and two of those were silent partners, but that didn’t stop them from pushing the third brother out. They were battling over the ownership and income distribution.

This was the official start of poor business practices, as Lucky Red Casino got affiliated with the infamous CWC (Club World Casino) Group. In case you didn’t know, the group consists of a few betting venues all gone rogue.

We no longer recommend playing at this casino, since it is known for blocking users for no apparent reason, denying hefty payouts, and other fraudulent activities. It’s no wonder, considering the fact that the new management prefers to be affiliated with another rogue operation – AffPower.

Anyway, the site has been in the business since 2004 and it is a Real Time Gaming (RTG)-powered casino. You can choose between creating a Real Money Account and “Play for Fun” account. Once you complete the registration, you will have access to the great selection of games 24/7. You can play the games in your browser but you have to be informed that the downloadable version offers a greater variety of games.

Powered by Real Time Gaming

The sole provider of gaming software here is Real Time Gaming, a household name in the industry. The games the studio develops may not be too numerous, but they are very polished and are probably the top performers in terms of reliability and security. The visuals and sounds are also up to par, to say the least. The industry keenly awaits more of RTG’s production!

When you load the website, it becomes clear that it is professionally presented and the available games feature impressive graphics and second to none sound effects.

Although the games variety in the downloadable version is greater, you can also opt for the instant play flash version. You are provided with a good chance to find a game that meets your requirements as far as the theme and the bankroll are concerned.

Being a member also means you will be given access to the RTG network’s progressive jackpot pool that enables you to get overwhelming awards.

Games

The sole provider of gaming software here is Real Time Gaming, a household name in the industry. The games the studio develops may not be too numerous, but they are very polished and are probably the top performers in terms of reliability and security. The visuals and sounds are also up to par, to say the least.

When you load the website, it becomes clear that it is professionally presented and the available games feature impressive graphics and second to none sound effects.

Although the games variety in the downloadable version is greater, you can also opt for the instant play flash version. You are provided with a good chance to find a game that meets your requirements as far as the theme and the bankroll are concerned.

Being a member also means you will be given access to the RTG network’s progressive jackpot pool that enables you to get overwhelming awards.

Let’s now check some of the hottest games they have to offer, shall we?

Slots

Players will find this venue features a moderate variety of online slots, sporting the limited titles that RTG has put out. Though there could be more, the ones available do cover most people’s style and desires. The games are very polished, user-friendly and can provide quality entertainment for hours on end. Though somewhat repetitive in visuals and interface, the games ease new players into the slots landscape.

If you have played a RTG-developed slot game before, you should be quite familiar with the great graphics and sounds, not to mention the decent variety of classic and modern slots you will have access to. Depending on the size of your bankroll as well as your personal preferences, you can try to win a modest award by wagering a few coins at slots featuring fixed jackpots. However, the RTG’s network of progressive jackpots guarantees both fantastic payouts and a lot of fun.

All RTG-powered games are developed with the aim of being as realistic as possible. The list includes 5 Wishes, 777, Achilles, Bank On It, Caesar’s Empire, Derby Dollars, Eagle Shadow Fist, Fame And Fortune, Gemtopia, Hairway To Heaven, I, Zombie, Jackpot Cleopatra’s Gold, King Of Swing, Lion’s Lair, Magic Mushroom, Naughty Or Nice III, Ocean Dreams, Panda Magic, Rain Dance, Samba Sunset, Tally Ho, Vegas Lux, Warlock’s Spell, Year Of Fortune, Zhanshi, and so many more.

Table Games

Table games section offers a decent number of the most widespread table games and their variations – roulette, baccarat, blackjack, poker are among the available options. Caribbean Stud and Caribbean Hold’em are two of the most frequently played games along with Let’em Ride and European Blackjack.

This online casino doesn’t offer a stunning number of card or table games to its users, but it definitely compensates with high-quality visuals and robust performance. The modest Blackjack and Baccarat variety could hardly keep fans of the games at bay, while the exquisite presentation and rock-solid execution prop up the good marks. The roulette games are just two– American and European… surprise, surprise… but they hold true to RTG’s style and track record of reliable performance.

Face Up 21, Pai Gow Poker, Perfect Pairs, Pontoon, Match Play 21 are among the other suggestions.

Video Poker

Fans of video poker will also be delighted by the available video poker games including Deuces Wild, Jacks or Better, All American, Aces and Eights, Sevens Wild, Loose Deuces.

Each of the aforementioned variations has its unique feature that might be considered appealing by both frugal players and those who would like to bet a larger amount and receive fantastic payouts.

Jacks or better is known for offering some of the best payout percentages an avid video poker fan might be looking for. Actually, Jacks or Better is a game popular among newbies and regular players alike. It is similar to All American, but the difference is that All American has the so-called double or nothing feature that further enhances your gambling experience.

Aces and Eights, Deuces Wild and Bonus Deuces Wild are the other most popular video poker variations, followed by Loose Deuces and Sevens Wild.

LogoNameSoftwarePlay
Loose Deuces Video Poker Loose Deuces Video Poker Real Time Gaming

Supported Devices

As soon as you create your account, you will be fascinated by the games you can access 24/7. However, the casino has recently made it possible to indulge in your favorite slots and table games from any location.

The mobile version of the site is extremely user-friendly and gives you the chance to engage in your favorite game via your tablet or smartphone. You might not be able to find as great a variety of games as the downloadable version features but the available ones are definitely worthy of checking out.

Load the casino website via your mobile device now and enjoy Builder Beaver, Enchanted Garden, Caesar’s Empire, Gold beard, Aztec’s Millions, Coyote Cash or any other game from the lobby. There is no need to create yet another account, you can just log in by using the username and password you enter for logging into your regular casino account.

Lucky Red Casino screenshot

We’ve come to the best part of this article – the Bonuses and Promotions review.

The casino offers its newcomers a very, very generous Welcome Pack for first deposits. The casino also has comp points and refer-a-friend bonuses, while the best part is the daily bonus system. Each weekday and the weekend offer a different bonus to players.

In order to become eligible to receive any of these bonuses, you have to comply with the requirements set by the operator.

There is no VIP club or any other incentive to reward the most loyal customers.

Which Payment Methods Do They Accept?

Lucky Red Casino screenshot

We all love seeing a live casino that accepts many different payment methods, and that includes players from the US. It isn’t an easy task to offer many options and still comply with all the rules and regulations in different countries, but these guys seem to handle such tasks with grace and ease.

The range of deposit methods includes VISA, MasterCard, Bitcoin, EcoPayz, Neteller, and Skrill. Whichever method you choose, keep in mind that the minimum amount is $35. The max deposit you can place is capped at $1K, while cryptocurrency aficionados can multiply that amount ten times.

When it comes to collecting your hard earned cash, you can rely on bank transfers, courier cheques, Bitcoin, EcoPayz, Skrill, Neteller, and wire transfers. 

A requirement is that you provide identity verification before a withdrawal is processed. You have to fill in the verification form and send it to the customer support team along with your address, a copy of your ID and proof that the credit card you used for funding your account is actually yours.

Review the current privacy notice before providing personal or payment information. Such data may be processed by payment providers or other authorised recipients; confidentiality is not a promise of zero sharing.

All Accepted Methods

Customer Support

Customer support is very important, especially when they are able to work around the clock. Once these guys were known for exceptional customer service, especially due to the fact that they offer many different ways of reaching out to the staff, but once the management changed hands, it all went downhill…

We’ve heard numerous reports of rude customer service agents, deliberately not helping players out, sabotaging their efforts to claim what’s rightfully theirs, and so on.

You can still try to get in touch with the support team via live chat, email, phone or post. They claim that you will get an answer within 24 hours and your issue will be promptly resolved, but in the light of these relatively recent changes, we can only suggest that you arm yourself with patience.

Another great issue over here is that the operator does not support a variety of languages. To be more precise, it supports English only, so if you’re calling from non-English speaking regions, you’d better get yourself a translator.

Licensing

Lucky Red Casino is part of the Club World Casinos group. According to its website footer, it is licensed by the Government of the Autonomous Island of Anjouan, Union of Comoros, under licence ALSI-202409030-FI2, and review site Casino.Guru names Apex Dynamics Ltd. as the operator. We could not confirm the licence on a public Anjouan register. In March 2025 the Michigan Gaming Control Board sent Lucky Red Casino and Club World Casinos cease-and-desist letters for offering online gambling in Michigan without a licence.

If you reside in France or the UK, Lucky Red is probably not among the best options for you. You might be allowed to create an account and play the available games but you will not be eligible to receive any bonuses, which is a huge bummer.

Full list of restricted countries:
Albania, Alderney, Andorra, Aruba, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Costa Rica, Croatia, Curacao, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Isle of Man, Israel, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Montenegro, Netherlands, Norway, Philippines, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Thailand, Turkey, Ukraine, United Kingdom

Recent Comments

152 Comments

LCB logoUser reviews marked with this logo are syndicated from LCB.org
  1. LCB Logo
    Schmitt32593LCB User
    5.0 / 5liked it

    Reply

    You're welcome bonus does work I never won from it so I didn't really get to cash out until I made my first deposit the kyc was very fast it was verified the same day we'll draw funds was super fast I believe it was the same day as well they don't give out bonuses that often not without deposit customer support is very very helpful and super fast at responding

  2. LCB Logo
    BeGavin02LCB User
    1.9 / 5dislike

    Reply

    I am not a fan of this casino. Deposit offers are plenty but KYC process is a terribly long and time wasting exercise. Live support is terrible and they usually find anywhere excuse not to pay you your winnings. Definitely wouldn't recommend this casino.

  3. LCB Logo
    jordan lafleurLCB User
    4.9 / 5

    Reply

    Well, if your endorsing this dump the you haven't played there long because if your lucky enough to win enough to withdraw something they'll punish you afterwards by never letting you win enough for another one.

    I'd say they're blacklisted for a good reason and only make their money on degenerates who keep coming back for more disappointment. Save your money or give it to charity, anything is better then giving it to this dump.

  4. LCB Logo
    waseem69LCB User

    Reply

    I think not so bad because I played in this casino about customer support which was too cooperative. May be now new management policies are not according to player's mind that's why some are against the casino. The minimum deposit in this is somewhat high $35.

  5. LCB Logo
    suave415LCB User
    3.6 / 5

    Reply

    This casino gets major props from me for being one of the few RTG/SpinLogic casinos out there that actually allows a player to use a deposit bonus coupon that allows a player to play both slots AND table games!!!! Winnings requested to be paid out via Bitcoin can expect payments within 72 business day hours. (Sometimes sooner, but definitely not instant and more than 24 hours minimum).

  6. LCB Logo
    Dusti ShillingLCB User
    4.4 / 5

    Reply

    Highly recommend. Deposit and withdraw are simple and customer service is top notch

  7. LCB Logo
    Johnygspot007LCB User
    2.4 / 5terrible

    Reply

    This casino sucks really bad that’s why they got blacklisted laugh out loud don’t casino

  8. LCB Logo
    SkySamurai69LCB User
    1.3 / 5

    Reply

    Gotta love that laggggggggg these people will rip you a new one. Runaway!!!!!!!!

    I mean it runnnnnnn!!!!

  9. LCB Logo
    Bretames94LCB User
    3.3 / 5

    Reply

    This casino is pretty standard, nothing special in my opinion. It has the same games most other sites have but it's still an option if you are interested in playing for entertainment. Go to the site and check it out.

  10. LCB Logo
    JeryshaeferLCB User
    3.2 / 5

    Reply

    3 Stars: The customer support at this casino is unresponsive and unhelpful. The game selection is limited, and the payouts are unreliable. I would not recommend this casino.

  11. LCB Logo
    ericadawn11-0LCB User
    dislike

    Reply

    Lucky red casino was okay to play but my withdraw literally took 7 months to process. I came up with every reason in the book not to process it and then finally after about seven months and no more excuses they processed it I won’t be playing there again

  12. LCB Logo
    campria82LCB User
    3.8 / 5liked it

    Reply

    They are good and are very great at heling with your needs but it's so high, the minimum deposit, I like10.

  13. Gabriel A

    Reply

    Please I will like to know the name of any Lucky Red Casino game where I can be playing my online numbers game.
    I always like to forcast number to play my game and I will be glad to know if Lucky Red Casino has number games for me to try my luck.

  14. LCB Logo
    Julie SmithLCB User
    4.8 / 5liked it

    Reply

    The minimum deposit is a little high ($35) for me, but they accept Amex, which most is my jurisdiction do not. So I went for it. Played Blackjack and it seemed pretty fair. Switched to slots and was still up a bit. Enjoyed myself. I wish they had more bonuses though. Maybe some free spins or something.

  15. LCB Logo
    Prince BhasinLCB User
    awesome

    Reply

    lucky casino is a great casino. they have a good layout and there bonuses are easy to understand. there customer service is really good. it seems like they have like ten workers instead of just one person trying to answers everyones questions.ive deposited a few times with no luck but ive won at other casinos so its just variance, good casino i feel lucky.

  16. LCB Logo
    maplucheLCB User
    0.4 / 5terrible

    Reply

    In one occasion I played with the free welcome chip and I played for a 500% bonus I won 100 USD and they never wanted to play me since they say that the promotion was not for me but they contradicted themselves because they first told me yes and then no It is a pity that now they are a group that is on the black list I could never recover my deposit.

  17. StarvinMarvin

    Reply

    Lucky red is advertised all over late night TV and they are a very big casino. You can always tell a big casino as they have a phone number, not just live chat and Email. High quality site were everything works well. Good games, good service and a good amount of wins.

  18. LCB Logo
    ziggyjamzLCB User
    2.0 / 5

    Reply

    Lucky Red Casino seems to have gone down the wrong road IMO. Last time I played here the customer service rep I had was rude and ineffective in helping me with my issue.

  19. LCB Logo
    CnK4EVERLCB User
    2.8 / 5ok

    Reply

    Yeah my free chip didn't last long at all which is a bummer because if they don't play alittle with you on free chips , imagine playing for real

  20. LCB Logo
    Timond231LCB User
    1.5 / 5terrible

    Reply

    Played here and made several deposits years ago. My account was verified and in good standing. I played for months, depositing without a single payout request. I stopped depositing and found other places to play and actually win. I returned several months later to play with a free chip that they sent via email. I played with it and won $400 after meeting the playthrough. I was elated to say the least :) :) Upon requesting my withdrawal I was informed that my account had been inactive for over 90 days and I would be required to make another deposit and send in documentation again. I did and contacted support the next day. They told me it was still processing. 3 days went by and I contacted them each day and it was the same answer every time. Of course after a week of this, the gambler inside was getting pissed and bored...lol. I ended up reversing my payout and playing blackjack. We all know what happens then :(

  21. LCB Logo
    hkatdLCB User
    4.3 / 5awesome

    Reply

    I got from this casino 25 dollars for my birthday ! I was lucky and i wagered the bonus and i win 75 dollars ! After this the casino deducted the 25 dollars that gave me and i win in total 50 dollars ! I was able to withdraw with ecopayz and the withdrawal was easy and fast ! The only thing that missing at this site is that does not have neteller and skrill methods

  22. LCB Logo
    johnnyslotter71LCB User
    5.0 / 5awesome

    Reply

    I do not know about all this rogue stuff and such but I have never had any problems with this casino. Sounds like someone is mad because they lost.lol

  23. LCB Logo
    attmfkLCB User
    0.1 / 5terrible

    Reply

    Like the advice of the site, I could have told you, these people are crooked from head to toe. Some times I may call them from the waist up or waist down and this would be some place which won't let you cash out bonus but who also dont explain, and who still keeps sending chips for freebies to lure you back. I played some real money, and can tell you, not only did it seem rigged before I bailed, but once or twice I came and tried to make a free chip bonus, and every since then I have steered as far away as I could, I wouldn't even recommend inviting more trouble then they are worth into your home, don't even treat them like a bad a bad first date. You could certainly find out for yourself, or realize that when some of these casinos are advised to keep away from its because its true. Now, I know the next thing I am about to say, I think $1000 may give me enough reason to earn way more than IU bargained for. But when you let criminals when the morality of a rapist first appears, usually on your first date. Please do yourself a favor, when you think you see something questionable, or curious, this is when you say goodbye, and if you chose to do that first and formost only to these guys, but by doing so will avoid the danger from when they invite you over again and again. And some times, there are plenty of other places with the same games and more, and other times, you might be a confused party by their sort of cheesy design, but then you sign up and start playing - and if this were to happen then I know my review could save you. But hopefully this say something, not about being cheated and then to feel cheated, but rather, how I hate to be cheated by aggressively thieving casinos, trying to steal directly from you wallet and bank. Hopefully you know what I am talking about, blacklist worthy casinos, and I am sure every here - we should easily be able to tell the difference, and hopefully, with all the good reviews I read, I knew that this one was one I needed to make a priority. I in addition to the above, have had two friends, both with small wins who did not get paid. So if any of this information helps. Your welcome. And now looking and seeing people with positive things to say, and now I am starting to feel even more scared. But the nice thing about a review, is it's just the only thing I know, based upon the experience I had, and my friends stories, so some of them are stories, but mine is not, so always question with caution, but to know you have 100 other sites you should be playing on and could miss this one altogether, and I believe what I am providing is pretty sound advice.

  24. LCB Logo
    trpschickLCB User
    5.0 / 5

    Reply

    Even though they have changed hands, I still have been playing and have never had a bad experience with them as far as customer service or cashier services. They have always paid me according to their terms and when I contacted them for anything they have always been forthcoming and honest in their answers. They tend to be a bit tight at times but that's not unusual for online establishments. I will rate them with a 5 until they give me a reason to downgrade them. Good Luck to all who deposit there!

  25. LCB Logo
    CnK4EVERLCB User
    2.8 / 5ok

    Reply

    Deposited at this casino before but wasn't able to cash out. Haven't deposited there recently but thinking about it.

  26. LCB Logo
    james jenicekLCB User
    4.5 / 5awesome

    Reply

    Improved experience at Lucky Red. Close to winning a jackpot a few times which makes it seem possible. I don't play slots much but here it's the first game I want to play when logging in. Exceptional casino online.

  27. LCB Logo
    hkatdLCB User
    4.3 / 5awesome

    Reply

    i really like this casino ! i win 2 times one time 75 dollars and one time 65 euros ! The only bad at this casino is that it has only ecopayz payment method and not skrill or neteller !

  28. LCB Logo
    mironov8888LCB User
    3.9 / 5awesome

    Reply

    I like the layout of this casino and got bonus offer very interesting but I prefer no bonus by making deposit

  29. LCB Logo
    cshabanLCB User
    4.0 / 5liked it

    Reply

    Standard RTG casino as far as games, really friendly and helpful customer service...I was able to cash out from a free chip and received my winnings pretty quickly and with no issues. I just wish the withdrawal limits were lower and that I could deposit with Upaycard, then I would definitely give a 5/5 rating!

  30. LCB Logo
    mansaiannLCB User
    ok

    Reply

    I like the fact that the customer service is indeed awesome

  31. LCB Logo
    VladiuniaLCB User
    5.0 / 5liked it

    Reply

    My good friends are playing in this casino . told me it is really good , no problems with payments.

  32. LCB Logo
    bR0k3N0J0k3LCB User
    4.0 / 5liked it

    Reply

    I deposited here a couple of times but I think I just got over the same RTG casino games. This was a couple of years ago mind you so I am sure they have added new games & hopefully more bonuses. But chat was always available and games did play very well on both desktop and mobile.

  33. LCB Logo
    romeo eduardo magbanuaLCB User
    4.3 / 5liked it

    Reply

    I like the fact that the customer service is indeed awesome! They are so accommodating and was able to answer all the questions I have in mind. They was able to reconsider me as a brand new player despite the fact that I used different account which is against their policy. They assisted me patiently and deleted other accounts and made a brand new account. I promised them though that I will be serious this time and will follow every policy this time. Thank you and more power!

  34. LCB Logo
    itz1508LCB User
    3.0 / 5ok

    Reply

    same like other rtg. didnt having any withdraw on this, dont know how fast it process

  35. LCB Logo
    aleks.legacyLCB User
    4.0 / 5liked it

    Reply

    I like the way this casino looks and the feel of it. There are numerous similar ones... But support is great and responsive and overall this casino puts me at ease.

  36. LCB Logo
    miso1983LCB User
    4.5 / 5awesome

    Reply

    Lucky Red has a great welcome bonuses, that's what attracted me to register with them. If you opt for this casino, make a larger deposit and the experience is complete. This is one of the casinos, which have no fear to make a deposit over $ 100. Trust is the maximum, and the pleasure of playing with them is complete.

  37. LCB Logo
    jumboscampiLCB User
    4.0 / 5liked it

    Reply

    Lucky Red offers a different set of games than most of the other online casinos out there. So if you're looking for something different, try this place. I haven't made a withdrawal here and I also haven't heard anything about how they treat them, but, on the other hand, I have never heard anything negative about them in any regard including this subject. Good luck out there players!

  38. LCB Logo
    meera.nicholLCB User
    5.0 / 5awesome

    Reply

    My user name at LuckyRed Casino is Meera007 and I have been a member at LuckyRed casino for about two years and I have successfully cashed out and Deposited very easily. I enjoy playing there and hope to play more in the future and continue to build this great success one day!!! LOL They are a very fair casino and they do what they say they will, which is what I worry about, and that's someone's word!!!

  39. LCB Logo
    RoosterMeLCB User
    4.2 / 5liked it

    Reply

    Struggled initially to redeem the LCB exclusive bonus. Had to keep re-entering personals but in the end they gave me the LCB $50 bonus. From what I've experienced so far, this casino gets my 'thumbs up'. Awesome RTG.

  40. LCB Logo
    eleifer78LCB User
    3.3 / 5ok

    Reply

    mediocre casino that holds deposits for a long time prior to being able to cash out.
    I love there game selection as I find it to be one of the best. Staff is friendly and loads of deposit options. All around decent-good casino for everyday action.

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Reader rating: 2.2 / 5 · 806 votes