In short: Trustly is a Swedish pay-by-bank service that lets you deposit from, and receive withdrawals to, your own bank account by logging in to your online banking. It covers most of Europe as well as the US and Canada, does not charge consumers a service fee in Europe, and withdrawals usually arrive within three working days.
Trustly is a web-based innovative payment method that is based on online banking. The payment system is currently supported in a total of eight European countries and by more than fifty banks. It is considered to be available to 67 million customers.
Overview
Trustly, which was founded in Sweden in 2008 under the name Glue Finance, is a modern payment method, which allows customers to make payment directly from their online bank. The system can be used not only for paying for goods and services, but also for making deposits on casino and gambling websites.
The service provided is bank-independent and the payment solutions offered on its website are not resold to banks or other providers.
The payment system is based in Stockholm, Sweden, and is mainly used for payments between consumers and merchants. Trustly’s early markets included – Sweden, Finland and Estonia; today it covers most of Europe as well as the United States and Canada. In Finland, bank customers can also pay by phone with Siirto, a separate mobile payment service run by Finnish banks. Since merging with US-based PayWithMyBank in 2019, Trustly has also expanded into North America.
The technology company that holds control of the payment method is focused on development and contribution of online payment solutions for personal and business users who are willing to use web-based methods when it comes to carrying out money transactions.
One of the main priorities that the company, and the payment system respectively, has set is providing convenient, safe and simple-to-use online banking e-payments for all parties in the process, no matter if it comes to customers, merchants or banks.
Trustly is also focused on providing its customers with a payment solution that can be a great alternative to both paying with cash and credit/debit card payments, invoices or electronic methods. As the company says on its website, its desire is to provide online payments that are secure, problem-free and cost-efficient in order to meet the specific needs and requirements of all its customers.
How Does It Work
One of the reasons why Trustly has turned into a preferred payment method in some of the largest countries in Europe is the fact that the system is quite simple. The interface provided is easy to work with, which is exactly why so many customers have been attracted by the options offered by the Swedish payment method.
Working with Trustly is extremely easy. When checking out at a website, customers need to select Trustly as a payment option. Then, the username and and password of the user’s online banking must be entered and the payment must be confirmed by the client.
Merchants, who are willing to accept payments carried out through Trustly on their websites, can manage to use their opportunity to attract online shoppers who do not own a credit/debit card, or simply are not willing to share their card details over the Internet. Such merchants can easily add Trustly to the payment methods offered on their websites via a simple application programming interface (API). Online merchants are also provided with the opportunity to implement Trustly in their websites via Payment Service Providers.
While processing a money transaction or any kind of payment, the customer can rest assured that all transactions are authorized via their trusted bank, but bank authentication does not remove every risk of fraud or payment disputes.
A great feature offered by Trustly is the fact that customers do not need to integrate every bank separately or sign an individual agreement with every one of them. Only one agreement, and respectively, integration is enough in order to provide the payment method’s customers with the opportunity to access all banks supported by the system.
Deposits in Online Casinos
Trustly is not only used for making money transactions, it is also a widely-spread payment method when it comes to depositing money in online casinos. When it comes to depositing funds in casinos and gambling websites, the payment system has become very attractive to users primarily because of the fact it is easy to operate with.
Paying through Trustly in a casino website is fast and easy. After choosing the payment method’s icon on the casino’s payment page, a fill-in form is to appear. Then, the customer is required to choose a bank and fill in the amount of money they are willing to deposit. The next step is related to providing their personal online banking credentials, which include username and password.
The user is required to check and confirm their payment details. Once the payment is confirmed, the deposit usually appears in the casino account quickly. Still, the users need to keep in mind that the processing time for making a deposit might be different and depend on the casinos.
Trustly’s European fee guidance says it does not charge a service fee, although currency-conversion charges can apply and are shown before payment authentication. Banks and merchants may impose their own fees.
Withdrawals from Online Casinos
When making a withdrawal from their casino accounts, customers are required to follow basically the same steps as when making a deposit. They must choose Trustly on the withdrawal page of the casino website. Then the amount of money the user wishes to withdraw must be indicated, followed by choosing a bank, and filling in the withdrawal form.
Withdrawals are not guaranteed to arrive instantly. Trustly’s European withdrawal and refund guidance says payments usually arrive within 72 hours, with up to three working days for the Czech Republic, Norway and Romania. A bank may process a payment as a standard transfer, and the merchant must first initiate the payout. Contact the merchant first if a payment is delayed.
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Counts cover published reviews worldwide. Local matches use country and state restrictions. Worldwide examples are not local availability recommendations. When no worldwide reviews exist, related payment alternatives are shown. Check availability, fees and terms with the casino.
Advantages
Trustly has turned into a favorite online casino deposit method, because it uses your own online banking. The service processes payments through supported banks. Check the merchant, payment details and applicable terms before authorising a transaction.
Payment speed depends on the bank, merchant and transaction. Using a bank-payment service does not make a transaction anonymous or risk-free.
The payment method’s website is available on both personal computer and mobile devices.
Disadvantages
Probably the largest disadvantage of Trustly is that it only works with supported banks in the countries where it operates. This basically means that foreign players, who are not residents of the supported countries are not allowed to use it.
In addition, online transfer fees that are usually charged by the banks used in the process of making a deposit or withdrawal, is also considered as a setback by most customers.
Security
Use the payment flow supplied by the merchant and verify the payment details before authorising it. Trustly’s refund guidance explains that it cannot reverse a completed payment or issue a merchant refund on your behalf. A refund request must be made to the merchant. Failed payments and payments sent directly to Trustly by mistake follow different return procedures.
Conclusion
Over the past few years, Trustly has turned into one of the most preferred payment methods used by customers who are residents in any of the countries supported. The fact that the system is quick, secure and easy to use has become the main reason why the method has been found attractive by millions of consumers.
Contact Details
- website – trustly.com
- tel number : +46 850 521 120
No local casino listings: no eligible casinos are currently listed for this payment method in your country or state. Worldwide examples and alternatives are shown separately below.
Trustly casinos by country
Which casinos accept Trustly depends on where you live. These lists show the casinos in our database that accept Trustly from players in each country. Availability, fees and withdrawal support can change, so check the casino's cashier and terms before you deposit.
Trustly casinos in the UK
22 casinos in our database accept Trustly from players in the UK. The top 5 by our ranking:
CasumoDepositsWithdrawalsRead review
Videoslots.comDepositsWithdrawals not listedRead review
Zodiac CasinoDepositsWithdrawalsRead review
CasinoCasinoDepositsWithdrawals not listedRead review
CasilandoDepositsWithdrawals not listedRead review
Trustly casinos in New Zealand
50 casinos in our database accept Trustly from players in New Zealand. The top 5 by our ranking:
888 CasinoDepositsWithdrawals not listedRead review
Tsars CasinoDepositsWithdrawalsRead review
Slot HunterDepositsWithdrawalsRead review
Casoo CasinoDepositsWithdrawalsRead review
22Bet CasinoDepositsWithdrawals not listedRead review
Trustly casinos in Ireland
50 casinos in our database accept Trustly from players in Ireland. The top 5 by our ranking:
- 888 CasinoDepositsWithdrawals not listedRead review
- Tsars CasinoDepositsWithdrawalsRead review
- Casoo CasinoDepositsWithdrawalsRead review
- 22Bet CasinoDepositsWithdrawals not listedRead review
BitStarz CasinoDepositsWithdrawals not listedRead review
FAQs
What is Trustly?
Once known as Instant Bank and then Glue Pay, Trustly is a popular online money transaction system that can be used for various purchases and payments.
Are there any limitations?
Based in Sweden, it is also available in several other countries, including Finland, Denmark, Norway, Poland, Estonia, Spain and Italy.
How does it work?
Well, all money transactions are authorized by your trusted bank, and all you need to supply is your username and password.
Are there any fees involved?
Yes there are, but these only depend on the bank you’re using.
What about different platforms?
Trustly can be used on both mobile and desktop devices.
Do I need to keep money in a separate Trustly casino wallet?
Check the actual payment flow rather than assuming Trustly is a stored-value casino wallet. Where a payment is bank-to-bank, the bank account and casino ledger are the relevant records. Confirm the source account, recipient and amount shown before authorisation.
Does approving a Trustly payment mean the casino has credited it?
Not necessarily. A bank authorisation, a completed transfer and an updated casino balance are separate stages. Compare the payment status in your banking service with the casino transaction history. If the bank shows completion but the casino does not, ask the operator to trace the reference before sending another payment.
Should I repeat a Trustly payment after the browser times out?
Check your bank activity and the casino transaction history first. Closing a browser or losing the return page does not prove that a payment failed. Keep the original reference and ask support to confirm its status; repeating an uncertain payment can create a second debit.
What if the recipient details for a Trustly payment have changed?
Use only the instructions in the operator’s current, authenticated cashier. Do not reuse a saved beneficiary or an old email without checking it. If the recipient or reference differs unexpectedly, pause and confirm the details through the casino’s official support channel before authorising anything.
Does the bank-account name matter when using Trustly?
Check the operator’s account-ownership rules before paying. A casino may require the bank account and casino account to belong to the same person. Ask about joint accounts or a recent name change in advance, and submit any requested evidence only through the official secure verification process.
Casinos we have reviewed that accept Trustly
These open casinos list Trustly as a payment option. Check that a casino accepts players from your country before you sign up.
- All British Casino
- Yeti Casino
- Star Vegas Casino
- Betfair Casino
- CasinoCasino
- Bet-at-home Casino
- Golden Tiger Casino
- Villento Casino
- Luxury Casino
- William Hill Vegas Casino
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I haven't used this method very often but the few times I have no issues were encountered. It's great that you can withdraw directly to your bank account too. Privacy can however be an issue here as bank details need to be shared when using this banking method so I would suggest using another option if you looking for anonymity. This is another trustable method to fund and play online.
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I’ve used Trustly quite a lot, and it’s probably one of the most convenient methods for me. Deposits are instant, and in many cases withdrawals are also processed very quickly, sometimes within minutes. Since it connects directly to my bank, I don’t need to create an extra account or wallet, which makes everything simpler. It also feels secure because I log in with my bank’s authentication system. The downside is that I have to use my bank details every time, so it’s not as private as some other options. Still, the speed and ease of use make it one of my favorite methods for both deposits and withdrawals.
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To be honest. This been the main use of depositing here in netherlands and it has failed me allot of times with more than one casino and thats quite sad .. although it should be best .. when it fails its a frustrating situation because theres a whole wait for both sides to confirm what went wrong.. not great
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Great money service both on deposit and withdraw transactions, u get access to all youre bank account on banks where Trustly exists as service, u sigh with an digital, to get access to your accounts, transfers is done almost immediately on both ways, and its secure to use one of my favorite methods today
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My experience with Trustly has made it one of my preferred payment methods for online casinos, thanks to its direct and efficient approach. The biggest advantage is the sheer convenience; it cuts out the middleman by connecting directly to your online banking. This means no need to pre-fund an e-wallet or create a separate account, deposits are instant and withdrawals are often processed back to my bank account within hours, which is significantly faster than traditional bank transfers.However, its effectiveness is entirely dependent on compatibility. The most significant drawback is that it's not universally supported by all banks or all online casinos. Before you can rely on it, you need to confirm that your specific financial institution is partnered with Trustly and that your chosen casino offers it.
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Trustly is a reputable payment option that is often offered at UK casinos, it connects to your banking app to debit an instant payment. It’s fast and reliable, I often use trustly and have never encountered any issues. I would recommend as a payment option for deposits and withdrawals
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I've used trustly a few times now, before some years there was 1 day waiting time for deposit but now it's going faster.
It's a good way to pay.
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I do like Trustly payment method a lot. It does not matter is it banking day or weekend. Money moves instant to the casinos or to your bank account. I have made thousand deposit and withdrawals via Trustly and only few times had to waait money. Good customer support also.
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Trustly is fast and easy for EU players – no account needed, just bank login. Deposits are instant, and withdrawals usually hit in hours. But not all banks support it, and some casinos limit its bonuses. Still one of the best non-crypto options out there.
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I trust Trustly because it has work for me like a dream, I did get so fast payments sometimes that did not even almost get my finger out of withdrawal button when money came.
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Trustly is a highly trusted payment option for online casinos, offering secure, instant deposits and withdrawals directly from your bank account. With no need for extra accounts, it’s fast, reliable, and user-friendly. 5/5
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Very very easy to use. Moneys will be transfered in a blink of an eye. Also support is very fast in case of missing deposits or other problems! One of my favourite banking methods
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5 out of 5. so easy to use, its fast and secure!
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Quick withdrawal method! Used it several times, and would recommend it if you are not keen on crypto