us NOT ACCEPTED

PLAYERS FROM UNITED STATES ARE NOT ACCEPTED AT THIS CASINO

Jurisdictions Italy
Min Deposit €10
Min Withdrawal €10
Cashout Time E-wallets: 24-48 hours; Credit/Debit Cards: 3-5 business days
Cashout Limit €5,000 Daily/€35,000 Weekly (E-wallets/Credit/Debit Cards)
Software Playtech
Games 169
Mobile Android, iPhone and iPad
Download available No
1 Star2 Stars3 Stars4 Stars5 Stars
Rating: 4.59 out of 122 votes
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Sisal is an Italian online casino owned by Sisal Group, a company specializing in online gaming. The Group was founded in 1946 and during their seven decades of being in business, they have built a lot of credibility and trust with consumers when it comes to designing and managing games.

The casino has garnered critical acclaim from respected third party organizations. In 2015, the casino was awarded the accolades for Best Customer Service Operator, Best Casino Operator and Best Socially Responsible Operator at the EGR awards. The following year they again made off with the Best Customer Service Operator and Best Socially Responsible Operator at the same event.

This casino has distinguished itself from the competition with its sound and consumer-friendly business practices. For the sake of honesty and transparency, Sisal Casino has posted the player return percentages of each game on their website for the mass public to view.

Software Provider

Playtech is the company that provides the software for Sisal Casino. Playtech is one of the biggest and most reputable brands in the online casino industry. The company develops the base software needed to run a casino’s everyday business, as well as providing games from slots to table games and video poker. Playtech was founded in 1999 in Estonia and experienced a quick and stable rise for several years until the Unlawful Internet Gambling Enforcement Act was passed in the United States in 2006. Nowadays, Playtech services many online casinos and is one of the largest software providers in the worlds.

All games on Sisal Casino are available in Instant Play mode, meaning that you can jump straight into a game without having to install any additional software. The games are vibrant and colorful, which, when coupled with immersive music and sound effects, makes one’s playing experience a joy. Additionally, all games can be tried out for free before you decide to deposit any real money to your balance.

Play Sisal Casino Games

Available Games

Sisal Casino has some pretty good games on offer, even if the selection is not as extensive as one would like it to be, though this is due to the fact that Sisal makes use of the services of one casino software provider only. It includes all classic casino games that you might expect to find such as roulette, video poker, slots, and blackjack, among others. All games are suited to run in your browser instantly without any extra configuration or downloading a software client.

Slots

If you would like to spin some reels head over to the slots section. You will be able to choose from nearly 60 different slots games. These are colorful and come with suitably vibrant music, which simply brings out the excitement with every spin of the reels.

You can dabble in games ranging from mythology such as Age of the Gods or Secrets of the Amazon to titles using popular culture licenses such as various Batman games or The Mummy. Some of the titles have large progressive jackpots attached to them which makes them even more appealing in the eyes of players. Many of the options boast 3D graphics of unparalleled depth. There is a game to suit all budgets and preferences as the number of paylines differs between variations and the betting range is flexible.

Logo Name Paylines Free Spins Wild Symbol Scatter Progressive
Silent Samurai Silent Samurai 9 icon yes icon yes icon yes icon no
Top Trumps Celebs Top Trumps Celebs 20 icon yes icon yes icon yes icon no
Golden Tour Slot Golden Tour Slot 5 icon no icon yes icon yes icon yes
Vacation Station Slot Vacation Station Slot 8 icon no icon no icon yes icon no
The Incredible Hulk - 50 Lines The Incredible Hulk - 50 Lines 50 icon yes icon yes icon yes icon yes
Fantastic Four - 50 Lines Fantastic Four - 50 Lines 50 icon yes icon yes icon yes icon yes

Card Games

In you look in the Card Games section, you will find some of the most beloved card games in existence. No casino can allow itself not to feature some sort of a blackjack game and Sisal is no exception. You will find two styles of blackjack, namely Traditional Blackjack and Blackjack Surrender. The latter allows players to choose from a number of betting actions, including the standard options to split, double down, hit and stand, but players can also fold what they consider to be losing hands after “surrendering” half of their wagers.

As for casino poker, you will be glad to know that the casino hosts Texas Hold’em and Tequila Poker. Other offerings include Red Dog, Seven and a Half and Baccarat, which is among the most popular card games in the world and a favorite of James Bond.

Logo Name Software Play
BlackJack 21 Duel MH BlackJack 21 Duel MH Playtech PLAY
Craps Craps Playtech PLAY
3D Roulette 3D Roulette Playtech PLAY
Blackjack Switch Blackjack Switch Playtech PLAY
Baccarat Baccarat Playtech PLAY

Video Poker

Video Poker is a staple game in any online casino and Sisal has a good selection of it. You can choose between several different types, including Deuces Wild, Jacks or Better, and Joker Poker, which are some of the most popular options. The betting limits of these games vary between €0.50 and €250, so you can play at whatever tempo you prefer and choose a video poker variation that suits your individual needs and bankroll size.

Logo Name Software Play
2 Ways Royal Video Poker 2 Ways Royal Video Poker Playtech PLAY
Jacks or Better 4 Line Video Poker Jacks or Better 4 Line Video Poker Playtech PLAY
Jacks or Better 50 Line Video Poker Jacks or Better 50 Line Video Poker Playtech PLAY
Jacks or Better Video Poker Jacks or Better Video Poker Playtech PLAY
Deuces Wild Video Poker Deuces Wild Video Poker Playtech PLAY
Joker Poker Video Poker Joker Poker Video Poker Playtech PLAY

Live Casino

If you find yourself in the predicament that you do not have a brick and mortar casino nearby or cannot be bothered to drive to one, you can always turn to Sisal’s Live Casino offering. Here you will be serviced by professional croupiers, who host traditional table games in real time from prestigious studios.

All dealers speak fluent Italian and you can always turn to them if you have an issue or a question about the games. Their games on offer are Blackjack Live, Blackjack Unlimited, Mini Baccarat, Live Roulette, Live Roulette Prestige, and the less standard Slingshot Roulette. It is not the most extensive portfolio but this is certainly a case of quality over quantity, which is the most important thing.

Supported Devices

With Sisal being an online casino you are naturally required to own a desktop computer and have a stable Internet connection. The games are run via Adobe Flash Player, which you must have installed before you can dabble in the world of online gambling. Flash Player normally comes pre-installed on any of the modern web browsers, namely Chrome, Opera, Mozilla Firefox, and Safari. The website’s construction is clean and simple, which makes it easy to navigate.

Players who would like to play while on the go have the option to do so on Sisal. The casino provides an app for Android and iOS users, which runs on both tablets and smartphones. The number of available games is unfortunately limited to 56 slots, 8 card games, and 4 Roulette games. Also worth mentioning is that some games are available only on smartphones or only on tablets. Other titles from the portfolio are available for play on one of the two mobile operating systems only. On the Sisal website, there is a full list of the available games and their compatibility. For whatever reason, there are also separate apps for Slots, Poker, Roulette and the Live Casino.

Alternatively, you can choose to play on your mobile device by loading the casino in your browser. The website is modified to support mobile browsing and scales down the games to fit a smaller display. The games, too, are made to work in a mobile environment, to retain the functionality while making the most out of the mobile screen. Games that are available to be played on mobile browsers are marked with a small phone icon.

Sisal Casino has gone the extra mile to appeal to all available demographics, proving its commitment to providing an excellent service.

Device Operating System
desktop Desktop OS X Windows
TV TV iOS Android
Tablet Tablet iOS Android
Mobile Mobile iOS Windows Mobile Android Blackberry

Bonuses and Promotions

Sisal casino offers bonuses to new and returning players. The Welcome bonus is what players receive when they make a deposit for the first time. This bonus consists of 10% of your deposit up to €50. There is no wagering requirement on attached, but the bonus credits must be used within 60 days of claiming them. To receive this bonus, you have to select it on the registration form, or otherwise just enter the code shown on their website.

The pendant bonus is a bonus system where 100% of your deposit will be matched, provided that you wager 20 times its value prior to that. Different games contribute differently to the wagering requirement. Bets made on slots are worth 100% of the bet, while bets made on video poker, roulette, card games or arcade games are only worth 25% of the bet. The wagering requirement has to be met within 30 days of activating the bonus, otherwise, it is rendered void. In the event that you do receive your bonus, you must wager it at least one time its value before you can withdraw the winnings you accrued with it.

Sisal Points are earned by placing bets on Casino games. Every €5 wagered on Classic Casino games such as blackjack, and roulette will earn you 1 Sisal Point. Every €3 wagered on Slots will net you a Sisal Point, while a €2 bet on Quick Games is worth 1 Sisal Point. The required Sisal Points must be acquired within 30 days of starting the promotions, otherwise it will be considered void after that time period expires.

Sisal casino has a history of limited promotions which last only a few weeks or months. You should check every now and then the promotions section to see what offers are currently available. These promotions are more interesting than what others casinos offer and it is indeed refreshing to see something new.

Payment Methods

Sisal Casino supports many different methods for players to deposit to their casino balance or to withdraw their winnings. When making a deposit, you can use several payment services. Skrill, Neteller, and PayPal are the available e-Wallets that can be used to deposit to Sisal Casino. Available credit or debit cards are Visa and MasterCard. Online Banking payment methods are Postepay, BancoPosta, Punto Vendita and CartaSi. Paysafecard is the prepaid variant to pay. Alternatively, you can opt to pay via a bank transfer.

When using e-Wallets, you are required to deposit a minimum of €10 and your deposit can be as high as €10,000. Making payments via Bank Transfer, CartaSi, Visa or MasterCard has a minimum of €10 and a maximum limit of €30,000. Deposits made via BancoPosta, Punto Vendita, and Postepay have an upper limit of €3,000, while Paysafecard is limited to €100. Transactions are instantaneous for all payment methods, with the exception of those made via Bank Transfers, which take anywhere between 3-5 business days to clear. The casino does not charge anything for the transactions.

After you have won yourself a decent pile of money, naturally you will wish to withdraw it. You can do so by using several methods. Out of the gate, it should be mentioned that the minimum amount you may withdraw at a time is €10 for all transaction methods. Using Skrill will get you the generous withdrawal limit of €10,000 and your money will be received within 24 hours. Visa, MasterCard, PayPal, and Neteller will allow you to withdraw up to €5,000.

Cash-outs made via bank cards usually take between 3-5 business days to appear in your account, while using PayPal and Neteller requires up to 48 hours. You can choose the option to pick up your money at any post office in Italy, although this restricts your maximum withdrawals to €6,000 and has a wait time of 4-5 working days. Postepay and Punto Vendita have a somewhat limited potential with wait times of several business days and withdrawal limits of €3,000 and €900, respectively. Bank Transfers allow you to withdraw the most out of any payment service with the liberal cash-out limit of €30,000 and 3-5 business days wait time. As the casino targets mainly players from Italy, the only currency it works with is the EUR.

Customer Support

Sisal Casino has provided several ways to contact their customer support team in the event that you experience any difficulties or have a question that needs to be answered. The most convenient way you can contact them is via telephone. You can call them at 800 999 445, which is a toll-free number if you are residing in Italy. Those who are abroad should dial +39 0239997801, although charges can be applied depending on the phone plan. Alternatively, you can choose to use their live chat system where you will be assisted by a support team representative in real time. Customer support is available every single day of the week.

Of course, there is the option to write them an email expressing your problem or question. Sisal has provided several email addresses for each of their departments. At info@sisal.it, you can receive general information about the casino. Then again, giochi@sisal.it is the email address that you can write to with requests for technical assistance, information about the app or the mobile website. You can receive help with transactions at contogioco@sisal.it. If you have any questions about identification requirements or about the verification of your casino account, you should write to inviodoc@sisal.it. Please note that the website is available in one language only, which is Italian.

Licensing and Restricted Countries

Sisal Casino, much like all Italian casinos, is regulated and licensed by the Autonomous Administration of State Monopolies (AAMS from Italian). The AAMS is the Italian governmental agency that regulates and sets the standards for gambling activities in Italy. It sets the bar very high for potential gambling institutions and they must rise to the occasion if they are to receive that coveted license.

Additionally, Sisal Casino has been certified by Gaming Laboratories International (GLI). GLI has built a name for itself by serving as a trusted and reputable tester and controller for online casinos. Their business is to test the Random Number Generation systems of casinos to find out if they are indeed random. In doing this, they ensure that casinos stay in line and provide fair play. A GLI logo on a casino website is a clear indication that the casino respects its users and conducts fair business, where players can safely wager their money, without fear that the results might be manually altered.

Sisal Casino was created with only Italian players in mind. That is not to say that foreign players may not register, but it would be problematic. When you enter the registration page you will be asked to provide a lot of personal information, including a scanned copy of your ID card. Players who do not own an identification document issued by an Italian government institution will have a hard time registering. Additionally, Sisal casino is not available in countries where gambling is illegal or the casino does not have a license to operate. Restricted countries include: Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua And Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia And Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos (keeling) Islands Colombia Comoros Congo DRC Cook Islands Costa Rica Cote D Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands (malvinas) Faroe Islands Fiji Finland France French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guinea Guinea-bissau Guyana Haiti Heard Island And Mcdonald Islands Holy See (vatican City State) Honduras Hong Kong Hungary Iceland India Indonesia Iran, Islamic Republic Of Iraq Ireland Israel Jamaica Japan Jordan Kazakstan Kenya Kiribati Chosŏn Minjujuŭi Inmin Konghwaguk Republic of Korea Kuwait Kyrgyzstan Lao Peoples Democratic Republic Latvia Lebanon Lesotho Liberia Libyan Arab Jamahiriya Liechtenstein Lithuania Luxembourg Macau Macedonia, The Former Yugoslav Republic Of Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Federated States of Micronesia Moldova, Republic Of Monaco Mongolia Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Reunion Romania Russian Federation Rwanda Saint Helena Saint Kitts And Nevis Saint Lucia Saint Pierre And Miquelon Saint Vincent And The Grenadines Samoa San Marino Sao Tome And Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Georgia And The South Sandwich Islands Spain Sri Lanka Sudan Suriname Svalbard And Jan Mayen Swaziland Sweden Switzerland Syrian Arab Republic Taiwan Tajikistan Tanzania Thailand Togo Tokelau Tonga Trinidad And Tobago Tunisia Turkey Turkmenistan Turks And Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States United States Minor Outlying Islands Uruguay Uzbekistan Vanuatu Venezuela Viet Nam VG Virgin Islands, U.s. Wallis And Futuna Western Sahara Yemen Yugoslavia Zambia Zimbabwe Isle Of Man Curacao Alderney Montenegro Aland Islands Palestine Serbia Jersey

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